Total 1,074 software engineer job vacancies in Customer Service category in The Philippines

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,500 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Key Responsibilities

1)     Administrative Functions

• Support the Service Manager in preparation of weekly and monthly service reports.
• Process meter billing and ensure accurate updates in the CRM system.
• Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.
• Maintain proper documentation and service records for audit and tracking purposes.

2)     Technical Functions

• Assist in the installation, setup, and configuration of copiers/ multifunction printers (MFPs) and smart office solutions.
• Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.
• Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).
• Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.

Requirements

• Diploma in Engineering, IT, Electronics, or related discipline.
• Experience in copier/MFP servicing, print solutions, or office automation systems.
• Sound knowledge of network setup (IP configuration, drivers installation).
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Willing to travel for on-site servicing across Singapore.

We are representing our client who is a global manufacturer of industrial equipment to hire for a Service Engineer.

Role Responsibilities

• Perform on‑site servicing, troubleshooting, testing, and repair of industrial equipment
• Carry out preventive and corrective maintenance and commissioning activities
• Work at height when required during inspections and testing
• Provide technical support and customer assistance during site visits
• Configure and program machine control software and prepare service reports
• Ensure work is completed in line with safety and quality standards

Requirements

• Experience in field service or industrial equipment maintenance
• Hands‑on background with cranes, MEWPs, or diesel‑powered machinery
• Strong troubleshooting and problem‑solving skills
• Technically comfortable with equipment software and reporting tools
• Willing and physically able to work at height
• Good communication and customer‑facing skills
• Relevant technical qualification
• Valid Singapore driving license

Interested candidates, please apply here.

Responsibilities:

• To setup, commission machines at customer premises
• To train on operation, functions, programming and maintenance of machines purchased by customer
• Attend to any emergency service calls from customers for any service repair on the machines at customer's factory and through phone call
• To liaise with suppliers on non-standard issue and requirements
• To support in service to branch offices/head office when need arises

Requirements:

• Degree / Diploma in Electronic or Electrical Engineering
• Minimum 3 years of service experience in SMT / SEMICON / FA
• Able to work in fast paced environment
• Possess own vehicle and valid driving license

On behalf of our client, who is an Original Equipment Maker (OEM) in the built environment space, we are looking for a Service Engineer with the following details :

Description

• To lead a team of technicians to maintain a portfolio of equipment in servicing, repair, modifications, and callback.
• Customers' point of contact in terms of feedback or request pertaining to equipment, resolving issues, reports, etc to achieve customer satisfaction.
• Monitor equipment performance and handle problematic lifts & escalators to achieve targets as well as continual improvement
• Plan, Implement, Monitor & Control the progress of chargeable, non-chargeable works, monthly servicing schedules, and callback roster
• Provide leadership, technical guidance, and support to subordinates.
• Obtain required materials/resources for works as required
• Prepare and conduct training for maintenance field staff with monitoring to ensure MIP/Best Practices are properly implemented
• Complete office administrative works as required.
• To communicate with inter-department staff for solutions & resolve issues
• Report and assist Section Head on operations.

Requirement

• Diploma in Mechanic/Electrical/Mechatronic Engineering
• With at least 2-3 years of experience in a supervisory /team lead role
• To be 24/7 operationally ready to attend to issues (rostered)

EA registration : 22C0971 | EA License : R21101298

Are you passionate about working hands-on with advanced marine technology and travelling across the region? This is an exciting opportunity to join a dynamic and globally connected environment where you will play a key role in supporting cutting-edge Waterjet propulsion systems.

In this role, you will be at the forefront of vessel operations—leading commissioning projects, solving complex technical challenges, and working closely with customers across the Asia Pacific region. If you enjoy a mix of fieldwork, problem-solving, and international exposure, this could be the perfect fit.

What You'll Be Doing

• Lead commissioning activities for Waterjet propulsion and control systems, including installation support, system setup, sea trials, and crew training.
• Deliver hands-on servicing, maintenance, and overhaul work both onboard vessels and in workshop environments.
• Diagnose and troubleshoot mechanical, hydraulic, and electronic control system issues in real-world vessel operations.
• Provide responsive technical support—both on-site and remotely—to customers, distributors, and service partners.
• Support system integration with third-party equipment such as engines, gearboxes, dynamic positioning, and monitoring systems.
• Respond to urgent vessel breakdowns and provide effective solutions under time-sensitive conditions.
• Conduct vessel inspections and ensure systems are operating at optimal performance.
• Prepare clear and timely service and commissioning reports.
• Build strong relationships with customers by providing expert advice and training on system operation and maintenance.
• Act as a key technical point of contact, ensuring all queries, feedback, and improvement requests are properly managed.

What We're Looking For

• Diploma or higher qualification in Electrical, Electronic, Marine, Mechatronic, or Electromechanical Engineering (or equivalent).
• At least 5 years of relevant experience in marine, propulsion, or control systems.
• Strong technical knowledge of mechanical systems, hydraulics, and electronic controls.
• A hands-on problem solver who enjoys working in dynamic, real-world environments.
• Willingness to travel frequently across the region, sometimes at short notice.
• Strong communication skills and confidence working with international clients and stakeholders.
• Able to work independently while being a collaborative team player.
• Proficiency in English (spoken and written).
• Valid Class 3 driving licence.
• Singaporeans are welcome to apply

Phoebe Woo EA Reg No: R25142324

Faststream Recruitment Pte Ltd, EA License no: 09C3403

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Service & Sales Engineer
Location: Redhill 
Reporting To: Local Division Director
Working Hours: Monday to Thursday (in office), Friday (work from home), 8:30am – 5:15pm
Salary Range: $4,000 – $5,000 + Mobile Allowance $60 + Transport Allowance $800

Purpose of the Role

Provide technical service, maintenance and support for E-mobility systems across Southeast Asia, including on-site and in-house activities.

Key Responsibilities

• Perform troubleshooting, repair, maintenance and basic programming of E-mobility systems (QCC) on scheduled and ad-hoc basis.

• Diagnose, repair and maintain systems and associated controllers.

• Respond to service requests via phone or electronic communication channels.

• Prepare and submit service reports and equipment performance records in internal systems.

• Conduct system repair, upgrade and restart activities at customer sites.

• Record all service activities in CRM system and complete required documentation.

• Coordinate service schedules and activities with internal stakeholders.

• Liaise with production units for warranty parts return and technical support.

• Manage spare parts inventory and ensure records are updated accurately in relevant systems.

Requirements

• Diploma or Degree in Engineering or related field.

• Minimum 5 years of technical service experience.

• Experience in electrical, electronic and mechanical troubleshooting, maintenance and repair.

• Proficient in Microsoft Office applications.

• Experience using CRM systems is an advantage.

• Able to travel within Southeast Asia (approximately 10% per month).

• May be required to respond to service calls outside standard working hours when necessary.