Total 1,093 process engineer job vacancies in Customer Service category in The Philippines

Field Service Engineer /Up to $4,500 Basic + $250 Transport Allowance @Jurong East

• Provide installation, commissioning and training to customers.

• After sales technical support, troubleshooting and site service to customers.

• Manage diesel generator sets to support to departments in terms of service and training.

• Ensures all technical and training documents are up-to-date and organized

• Provides specific training to distributors/dealers for service and troubleshooting skillsets. 

• Maintain relationship with key customers to ensure issue is resolved.

• Technical assistance on factory test, investigates root causes of failures & recommend solution.

• Deal with customer on the warranty issues and perform other service & training assigned. 

• Diploma in Mechanical Engineering with 2 years of relevant experience.

•  Ability to travel oversea when requires and knowledge in power generation products.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Working Location: Ubi (Office), Island-wide project sites
• Working Time: 5 Days, 9am - 6pm
• Salary: $3,000 - $3,500

Roles & Responsibilities

Perform installation and maintenance of monitoring instruments for construction sites, ensuring equipment operates reliably and improvements are implemented to support site monitoring needs.

Responsibilities

• Install monitoring instruments and perform maintenance tasks to ensure system functionality on construction sites
• Manage and resolve maintenance issues to minimize equipment downtime
• Interpret technical drawings and data to troubleshoot defects and execute repair work accurately
• Conduct routine preventive maintenance to sustain equipment performance and reliability
• Record equipment performance data for assigned monitoring lines to track operational status
• Document diagnoses and details of defective products to support quality control and repair processes
• Identify opportunities for equipment setup improvements and implement corrective actions to enhance system efficiency
• Take initiative to propose and apply continuous improvements in maintenance processes and equipment handling
• Perform site visits outdoors to inspect and maintain monitoring systems

Requirements

• Diploma / Higher Diploma in Engineering or related field
• Possess a valid Singapore Class 3 driving license

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

About the Role
Advanced Global Automation Pte. Ltd. is seeking a Service Engineer to join ourteam. This full-time position is responsible for delivering high-qualitytechnical support and maintenance services to our customers. The successfulcandidate will play a critical role in ensuring the reliability, performance,and continuous operation of our semiconductor equipment.

Key Responsibilities

• Perform preventive maintenance and scheduled servicing of semiconductor equipment in accordance with established procedures.
• Execute machine installation, commissioning, acceptance testing, and customer training.
• Troubleshoot and diagnose complex technical issues, ensuring timely and effective resolution.
• Maintain accurate and comprehensive documentation of all service activities.
• Collaborate with engineering teams to implement improvements and optimize system performance.
• Provide professional technical support to customers, both on-site and remotely.
• Ensure all activities are carried out in compliance with relevant safety standards and regulatory requirements.
• Collect and communicate customer feedback to support continuous improvement initiatives.
• Support commercial activities through coordination and follow-up on customer engagements.
• Establish and maintain strong, professional relationships with customers.

Requirements

• Degree or Diploma in Electrical, Electronic, or Mechatronic Engineering, or an equivalent qualification.
• Strong troubleshooting and analytical skills, with the ability to diagnose and resolve complex technical issues.
• Excellent communication and interpersonal skills, with the ability to engage effectively with customers and internal teams.
• Self-motivated, proactive, and capable of working independently.
• Willingness to travel to customer sites as required.

Why Join Us

• Opportunity to work with advanced semiconductor equipment and technologies
• Exposure to global engineering practices and cross-functional collaboration
• Dynamic, professional, and collaborative working environment
• Opportunities for career growth and continuous development

If you are passionate about engineering andthrive in a customer-focused environment, we invite you to be part of our team.

Job responsibility:

• Execute setup, commissioning, and decommissioning of semiconductor manufacturing equipment at customer sites.
• Troubleshoot and resolve technical issues to minimize equipment downtime and ensure optimal performance.
• Perform routine and preventive maintenance to uphold equipment reliability and operational efficiency.
• Deliver technical training to customers’ engineers on equipment operation, maintenance, and safety procedures.
• Provide on-site and remote technical support, ensuring a high standard of customer satisfaction and service quality.

Requirements:

• Diploma in Electrical / Electronics / Mechanical Engineering
• Excellent analytical skills with the ability to trouble-shoot and resolve technical issue
• Able to read electrical and mechanical diagrams
• Responsible, Positive Attitude and able to work independently with minimum supervision
• Prior experience working in semiconductor industry would be an added advantage

With our ongoing expansion, we’re excited to welcome a dedicated Service Engineer to grow with us.

Role Summary

To deliver exceptional technical service, maintenance, and support for CRAC (Computer Room Air Conditioning) and WDS (Water Detection System) infrastructure in data center environments. Ensure system reliability, client satisfaction, and strict adherence to safety and procedural standards.

Key Responsibilities:

Technical Service & Maintenance:

• Perform periodic servicing, maintenance, and troubleshooting of CRAC/WDS systems.
• Diagnose hardware/software faults, identify root causes, and recommend solutions.
• Conduct equipment power-up/down procedures and respond promptly to e-calls (emergency calls).

Client Support & Training:

• Provide technical support and onsite training on Operation & Maintenance Manuals (OMM).
• Maintain strong client relationships, particularly with site engineers.
• Liaise with customer engineering departments to ensure compliance with company procedures and quality guidelines.

Documentation & Reporting:

• Complete detailed service reports after each servicing/e-call.
• Submit weekly/monthly reports on work activities, progress, and remedial actions.
• Maintain accurate filing, documentation, and tracking of all service records.

Site & Contractor Management:

• Monitor and manage contractor activities to ensure adherence to safety/operational procedures.
• Review site "Events and Actions," implementing corrective measures as needed.
• Plan, execute, and update daily work schedules.

Safety & Compliance:

• Strictly follow data center safety rules, regulations, and quality standards.
• Ensure all work activities comply with occupational safety guidelines.
• Support ad-hoc tasks assigned by superiors.

Requirements

• Minimum ITE/Diploma in Mechanical/Electrical Engineering or equivalent.
• At least 2 years of hands-on experience in maintenance engineering (ACMV/DX systems preferred).
• Fresh polytechnic graduates with relevant internship or project experience are welcome to apply.
• Proficient in electrical/mechanical systems troubleshooting.
• Practical knowledge of CRAC, WDS, or related critical infrastructure.
• Excellent problem-solving, analytical, and communication skills (written/verbal).
• Highly organized with ability to prioritize tasks in high-pressure environments.
• Team player with a positive, motivated, and willing-to-learn attitude.
• Candidates must demonstrate flexibility and a willingness to perform standby duties as required by operational needs.
• Able to perform manual tasks in data center environments.

• Identify and apply appropriate Infrastructure and Platform operational best practices.
• Deploy, manage, and operate Public Cloud, Private Cloud, On-premises system and Hybrid Cloud environments.
• implement automation, where appropriate, to streamline provisioning, de-provisioning, and system management processes.
• Proactively monitor and measure Infrastructure performance and availability and implement corrective actions to improve reliability and efficiency.
• Manage infrastructure and Platform changes through formal change request processes and provide status updates to relevant stakeholders.
• Document and maintain infrastructure configurations and provide regular operational reports to relevant parties.
• Respond promptly to incidents, investigate issues, and provide temporary and/or permanent resolutions for escalated incidents, with timely status updates.
• Support service continuity measures, including backup and restore procedures and disaster recovery planning, to ensure continuous business operations.
• Adhere to security standards and best practices to prevent security breaches and reduce Infrastructure vulnerabilities; support security audits and implement required corrective or preventive actions.
• Provide 24×7 standby support, as required.

Skills For Success:

• Diploma/ bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline
  
• Minimal 2–4 years of hands-on experience in IT infrastructure operations.
• Strong hands-on experience with virtualisation and private cloud/Public technologies.
• Demonstrated experience administering system and network infrastructure.
• Practical experience with monitoring, performance management, and capacity planning for infrastructure.
• Strong background in incident management, including troubleshooting complex issues, performing root cause analysis, and implementing permanent corrective actions.

Experienced in 2 or more in the following:

• Public Cloud Platforms

1. Deployment, administration, and support of VMware-based private cloud platforms (vSphere, vCenter, vSAN, NSX-T).
2. Operation, and optimisation of private cloud and virtualised environments, including shared and software-defined storage.
3. Hands-on experience with Microsoft Hyper-V, including host configuration, virtual machine provisioning, clustering, storage integration, and performance tuning.

• Virtualisation & Private Cloud

1. Deployment, administration, and support of VMware-based private cloud platforms (vSphere, vCenter, vSAN, NSX-T).

• Operating Systems

1. Administration and support of Microsoft Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, storage management, and system hardening

• Network & Security

1. Design, configuration, and troubleshooting of enterprise network infrastructure, including routing, switching, and data centre networking to support storage and DR traffic.
2. Hands-on experience with Cisco networking technologies, covering LAN, WAN, and data centre environments

• Storage, Backup & Disaster Recovery

1. Design, implementation, and operation of enterprise storage solutions, including SAN, NAS, and software-defined storage platforms.
2. Experience with backup and recovery solutions for virtualised, physical, and cloud workloads

Key Responsibilities:

• Support and understand customer key solutions, workloads, and priorities on Azure, including trend analysis, proactive monitoring, and event planning

• Own project-level Azure issues and drive them toward resolution, ensuring support and engineering readiness for key milestones

• Lead Azure support efforts to quickly mitigate issues impacting critical workloads, providing timely updates in a 24x7x365 global support environment

• Manage a subset of customer support cases end-to-end, delivering an exceptional customer experience

• Produce high-quality Root Cause Analysis (RCA) to prevent recurrence of reported issues

• Advocate and provide product feedback and feature requests to address customer pain points and enhance Azure resiliency

• Continuously develop Azure technical skills and knowledge
  

Requirements:

• Bachelor’s Degree in Computer Science, Technology, Engineering, or equivalent

• Engineer: Minimum 2 years of IT experience supporting and troubleshooting enterprise-level, mission-critical applications, resolving highly complex issues

• Lead: Minimum 5 years of relevant experience

• Excellent written and verbal communication skills

• Customer-oriented with a focus on delivering excellent support experiences

• Open to learning new skills and technologies in a fast-paced environment
  

Technical Skills

• Automation / Programming Languages: Python, C#, PowerShell, Open Source

• Cloud Domains: Core IaaS, Data Platform and Big Data, Azure PaaS Services, Identity and Authentication

• Certifications: AZ-900 or equivalent
  

  Work Location: Tampines
  

  (EA Reg No: 20C0312)

  Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

  Only shortlisted candidates will be notified.

Details:

• Basic up to $3300 + $200 Allowance + $335 Bonus = $3835 monthly
• AWS + 2X Performance Bonus
• East (near Tampines IKEA)
• Permanent position

Working Arrangement:

• AM or PM (FIXED, can choose):
  - 7am to 7pm + $12 per shift
  - 7pm to 7am + $24 per shift
• 3 to 4 days work week *including 1 weekend

Job Scope:

1. Perform component-level and board-level troubleshooting on PCBA, servers, or electronic modules.
2. Debug hardware failures involving BMC, BIOS, CPU, PCH, DIMM, PSU, backplane, fan modules, riser cards, and other system components.
3. Analyse failure trends and identify root causes using diagnostic tools.
4. Reproduce technical issues and isolate defective components.

Requirements:
* Min NITEC, Higher NITEC or Diploma in Engineering
* Experience in hardware troubleshooting (server / PCBA / electronics)
* Basic knowledge of Linux and command-line tools
* Familiar with remote tools such as PuTTY or MobaXterm

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified.

Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Joseph Song Zhi Xuan
Registration Number: R22106922
AlwaysHired Pte Ltd
EA Licence No: 24C2293

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Service Desk Analyst/ Call Centre Agent x 3

Job Description

We are looking for an Service Desk Engineer/ Call Centre Agent to perform 24/7 Service Desk/ Call Support to ensure customer’s enterprise IT services are addressed and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Involved in acting as a single point of contact to Customers/Users and Third party service providers.
• Responsible for monitoring enterprise IT Network, Systems and Servers.
• Handle Hotline Calls and e-Mails within agreed timeline.
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales.
• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Minimum Higher NITEC in Information Technology or related field of study
• 1 to 2 years of working experience. 
• Good experience in handling Call Ticketing.
• Strong teamwork and communication skills
• Excellent customer service skills and good phone etiquette.
• Prior experience in Network Operations Centre (NOC) environment preferred
• Able to work 12-hour Rotating Day and Night shift working including weekends and Public Holidays
• Only Singaporean

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Provide efficient and dependable IT support to end users while ensuring the availability, stability, and optimal performance of the organization’s information and telecommunications systems.

Key Responsibilities

• Deliver end-user support, including troubleshooting, installation, and configuration of hardware, software, and IT equipment.
• Evaluate, test, and deploy desktop hardware and software upgrades.
• Perform daily system monitoring, housekeeping, backups, and routine maintenance activities.
• Support the maintenance of operational procedures, system configurations, inventory tracking, and IT procurement processes.
• Assist with user account management and system administration tasks.
• Coordinate with vendors for hardware and software maintenance and support services.
• Maintain and update IT documentation and records.
• Carry out additional duties or project-related tasks as assigned.

Requirements

• Minimum Professional Certificate, Diploma, or ITE in Computer Science, Information Technology, or a related field.
• Basic working knowledge of computer hardware and software.
• Strong problem-solving skills, resourcefulness, and the ability to work effectively with users.
• Prior experience in technical support, desktop support, or a similar role is an advantage.
• Good interpersonal and communication skills.
• Ability to multitask and work independently.
• Immediate availability is an added advantage.

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer (Electronics/Electrical/Microelectronics)
• Working Location: Depending on allocated project
• Working Hours: 5 days (Monday-Friday, 8:30AM-5:00PM)
• Salary Package: Basic Salary + Transportation Allowance $500 + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• To install, service, support, upgrade and maintain equipment.
• Perform a variety of moderate to complex assignments, such as diagnosing equipment problems and make repairs or adjustments.
• To understand system parameters and interactions to allow process development and extension electronic-mechanical troubleshooting on the equipment.
• To support the team in meeting customers’ expectations and company’s expectations.
• To provide direct support on machine at customers’ fab.
• To write technical report
• To handle specific jigs during service jobs
• Assist senior colleagues to perform higher-level hob such as robot teaching & sub-units.
• To perform ad-hoc delivery work.

APPLY NOW!!!

• Minimum NITEC in Electronics/Electrical/Microelectronics Engineering, or related
• Cleanroom working experience will be highly advantageous.
• Experience in machine set up/installation/modification/servicing/trouble shooting/repair.
• Proficient in Microsoft Office
• Comfortable with standing-by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperience candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78111 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Marine Engine Services
• Position Title: Senior Service Engineer
• Working Location: Tuas South
• Working Hours: 5 Days, Monday – Friday (8am – 5.30pm)
• Salary Package: Basic Salary + OT + Transportation Allowance + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Carry out repair, servicing, and overhaul of 2- and 4-stroke marine diesel engines.
• Conduct routine inspections and troubleshoot engine issues to minimize downtime.
• Follow all safety rules and work procedures when performing jobs in shipyards or at anchorages.
• Assist in lifting, moving, and transporting heavy engine components to and from the workshop for repair or reconditioning.
• Maintain timely responses and clear communication with customers.
• Prepare detailed service reports and documentation for all completed work.
• Perform any other duties assigned by the Operation Manager.

APPLY NOW!!!

• At least Diploma in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.
• Minimum of 3-5 years of experience in engine repairs and maintenance, preferably within the marine industry.
• Comfortable with working overtime when necessary.
• Willing to work in a shipyard/ anchorage environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74531 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131