Total 1,122 process development engineer job vacancies in Customer Service category in The Philippines

Service Engineer is responsible for providing the company’s after sales technical and services supports. Provides technical advices, recommend scheduled maintenance, assist in product roll-out and start-up, maintain current equipment and resolve faults as required.

Key Responsibilities & Duties ---------------------------------------------------------------------------------------------------------

• Provide reactive call-out response and exceptional service to Customers
• Installation of systems and products
• Provide Customer with product training
• Carry out hardware and software modifications/upgrades on existing sited equipment
• Regular Preventative maintenance of existing products
• Management and control of spare parts for product repair and upgrade
• Communication and escalation of any service issues in line with the relevant processes
• Cover for other regions during periods of high workload
• Working as part of a team or individually responding to on site customer support requests
• Weekend call-out cover – dependent on region
• Logical approach to fault finding

Academic Qualifications ----------------------------------------------------------------------------------------------------------------

• Minimum 1 year related technical maintenance / service support experience
• Recognized engineering qualification – preferably electrical/electronic
• Fresh graduates are welcome to apply.
• Training will be provided

Work Experience & Skills ----------------------------------------------------------------------------------------------------------------

• Strong computer skills and understanding of computer peripheral equipment and set up
• Good customer facing skills
• Organized approach to workload planning
• Ability to learn new skills and products quickly and efficiently
• Good written and verbal communication skills
• Could be able to work independently.
• Provide direction and support for basic and advanced troubleshooting for TCS products and equipment at customer sites and for team members.
• Monitor the condition of components and recommend replacement and/or upgrades as required to customer equipment;
• Maintain accurate and current equipment documentation, schematics and preventive maintenance procedures;
• Assist and coordinate to help ensure all technical products leaving TCS have been tested and in good working condition;
• Provide all necessary product, troubleshooting, maintenance and general training to team members and provide updates and direction on new products, technical bulletins, services procedures, etc.;
• Track all maintenance and installation work at customer sites and ensure the proper documentation and forms are completed with the customer and are submitted for internal tracking and finance.
• Installation, testing & QA of new software versions prior to release to the customer.

We are seeking a skilled and motivated Service Engineer to join our team, specializing in chiller maintenance and commissioning. The ideal candidate will have hands-on experience in servicing chillers and related HVAC systems, demonstrating strong technical abilities, excellent problem-solving skills, strong communication skills and a commitment to delivering outstanding customer service.

Chiller Maintenance & Chiller Commissioning Work

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.

• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.

• Diagnose mechanical, electrical, and control system issues and implement effective solutions.

• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.

• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.

• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.

• Collaborate with MHI agent, customer and contractors to verify system performance and compliance with specifications.

• Foster a collaborative working relationship with contractors, encouraging teamwork and shared problem-solving.
• Work closely with the contractor to share knowledge, improve processes, and enhance overall service delivery.

• Adhere to safety protocols and regulations while performing service tasks to ensure a safe working environment.

• Conduct safety briefings and ensure all parties understand their responsibilities regarding safety.

• May involve working in various environmental conditions, including outdoor settings.

• Field-based role with travel to client sites.

• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirements

• Diploma and Bachelor’s Degree in Engineering
• Proven experience in chiller maintenance, commissioning, or related HVAC roles (3-5 year).
• Strong technical knowledge of chiller systems, HVAC principles, and electrical controls
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills to interact effectively with clients and team members.
• Ability to work independently and manage time efficiently.
• Building Construction Supervisors Safety Courses.

Job Description

• Industry/ Organization Type: Industrial Equipment Manufacturer
• Position Title: Customer Consultant / Service Sales Engineer
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $4,800 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Act as the customer’s main contact person and handle customer-related matters
• Manage a group of accounts, identify key customers, and create action plans to grow these accounts
• Identify solutions needed to meet customer needs and work closely with the Technical Support Team to make them available
• Identify opportunities with existing and new customers, and update them on service value-added offerings
• Identify sales opportunities, prepare proposals, and coordinate related processes to maintain high customer satisfaction and strong customer relationships
• Support customer growth and loyalty through ongoing assistance and follow-up
• Handle customer complaints by working with internal teams to investigate issues, assess possible solutions, and recommend options to customers
• Arrange regular service reviews with customers and the Operations team for urgent jobs and key issues
• Understand customer and industry needs, and support pricing and sales strategies
• Prepare and review contract terms and conditions
• Present proposals to customers
• Share market feedback, including competitor updates, customer expectations, and industry trends
• Perform other related duties as assigned

APPLY NOW!!!

• Bachelor’s degree in Engineering with at least 2 years of relevant sales experience
• Knowledge of HVAC systems, chiller plants, airside systems, energy services, and building services is an advantage
• Able to read and understand engineering documents and respond professionally to customer questions or complaints; able to understand written instructions, emails, and reports
• Able to identify problems, gather data, and make sound conclusions
• Customer-focused, with a drive to propose suitable options to meet customer needs
• Willing to learn new solutions and improve skills to better support customers

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82096 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Role:
Service Engineer (Up to $3800)

• Singapore Based (Nearest MRT Lentor Singapore, Report to office but might need to travel to site)

• 5 Days work per week (8.30am to 6.15pm)

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics + 2–3 years of experience in on-site equipment servicing or facility maintenance

• Prefer to have class 3 driving license

• Ability to handle physical tasks associated with equipment installation & repair

• Salary: $3200 - $3800

• Career Progression Opportunities

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity

• Electrical: Control panels, wiring, and circuit diagnostics

• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques

• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).

• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.

• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.

• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.

• Compliance & Safety: Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

[Order Number: 1470294-R]

Responsibilities

• Provide technical support to customers on gas turbine / rotating equipment operational issues
• Coordinate and support both planned and unplanned maintenance activities with internal teams and vendors
• Perform fault investigation, troubleshooting, and root cause analysis for plant-related issues
• Prepare and present technical reports, procedures, and diagnostic findings
• Monitor equipment performance, analyse RAM data, and recommend corrective actions
• Participate in customer discussions, technical meetings, and service-related activities

Requirements

• Minimum 3 years of hands-on experience in gas turbine, steam turbine, or other rotating equipment within industrial or power plant environments
• Strong analytical and problem-solving skills with hands-on technical experience

We regretthat only shortlisted candidates will be notified. However, rest assured thatall applications will be updated to our resume bank for future opportunities.

Pleasekindly refer to the Privacy Policy of Good Job Creations for your reference:https://goodjobcreations.com.sg/en/privacy-policy/

EA PersonnelName: Tan Sin Rou
EA PersonnelRegistration Number: R22106434
EA Licenseno.: 07C5771

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Accessible location; Walkable distance from Tampines MRT Station
• 5-day Work Week; Mondays to Fridays
• Conducive work environment; Good career development opportunities

Our client, a leading European insurance provider specializing in the maritime industry is seeking an experienced candidate to join them as an IT Support Engineer.

Job Responsibilities:

• Provide first and second-line IT support for hardware, software, and network issues.
• Troubleshoot and resolve technical issues for end-user devices and business applications.
• Support and administer Microsoft Office 365, Active Directory, and user access management.
• Maintain and troubleshoot local IT infrastructure in collaboration with global IT teams.
• Assist with application deployments, updates, and vendor coordination.
• Ensure compliance with IT policies, security standards, and audit requirements.
• Act as the primary IT contact for the Singapore office, delivering responsive end-user support and guidance.
• Work independently as the sole IT support representative while aligning with global IT operations.

Job Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience).
• Proven experience in IT support covering desktop, infrastructure, and application support.
• Strong knowledge of Windows OS, Microsoft Office 365, and Active Directory.
• Familiarity with IT security principles and best practices.
• Strong troubleshooting, problem-solving, and organisational skills.
• Good communication and interpersonal skills
• Self-motivated and able to work independently with minimal supervision.
• Relevant certifications such as ITIL or CompTIA A+ preferred.

Interested and qualified applicants, please email yourresume in MS Word format to denise.tan@celecti.com.sg.

Denise Charlene Tan Su-yen (Ms.) | CEI Reg. No.: R1104480 |EA Licence No. 16C8045 | Tel no.: 9669 2031

Location: Kaki Bukit
Working Hours: Mon – Fri, 8:30am – 5:00pm
Salary:$3,500 – $4,500 (commensurate with experience)

We are looking for a dedicated Field Service Engineer to join our team in a cleanroom environment, supporting the installation, maintenance, and servicing of semiconductor/PCB equipment.

Responsibilities:

• Install, commission, and service semiconductor/PCB production equipment.
• Perform troubleshooting, preventive, and corrective maintenance.
• Provide technical support and training to clients.
• Prepare service reports and documentation.
• Work closely with engineering teams to improve system performance.

Requirements:

• Diploma/Degree in Electrical, Electronics, Mechanical, or related field.
• Experience in semiconductor or PCB manufacturing equipment servicing.
• Comfortable with 2-year contract with potential for renewal and career progression.
• Willing to travel overseas when required.
• Regular overseas training in Japan, twice annually, with opportunities for global project exposure.
• Comfortable working in a cleanroom environment.

To apply, please click on "Apply Now" or email your most recent resume to dorothy@recruitlync.com/ Whatsapp 85017683.

Ooi Shi Hui Dorothy (R1762852)
Recruit Lync Pte Ltd (22C1000)

Main Responsibilities

• Collaborate with the Customer Service Representative to timely resolve client's security system issues.
• Deliver comprehensive support and maintenance services, encompassing routine preventative maintenance, troubleshooting, system upgrades, expansions, alterations, and systems training.
• Create detailed system diagrams using AutoCAD software.
• Build strong partnerships with clients while continuously striving to enhance customer satisfaction.
• Maintain the support & maintenance contract renewal.
• Ensure the excellence of services by strictly adhering to company standards and policies, service requests within the designated region.
• Perform regular preventive maintenance tasks and effectively address daily troubleshooting requirements.
• Thoroughly follow up on all open technical issues until the problems are fully resolved.
• Assume ownership of all service-related issues once the External Hand Over is completed by the Project team.

Requirements

• Diploma in Electronic, Computer, Automatization or Mechanical Engineering.
• Experience in security system field with knowledge of Access Control or CCTV is a must.
• Basic IT knowledge in hardware, network and database
• Ability to work under pressure.
• Strong analytical skill and problem-solving ability.
• Strong self-learning ability, work independently.
• Customer-orientation.
• Excellent communication and interpersonal skills.
• Required to stand-by for night jobs (Rotational basis)

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474

Job Description & Requirements

Working location: Beach Road

Working hour: 9am to 6pm

Training provided

Have AWS & bonus

No experience required as training provided

Job Description

• To support day to day operation for level 1 support cases
• To attend onsite with in 2 hours for 3 product line
• To ensure all support case (vendor or passport MA) is within the SLA
• To perform preventive maintenance on the equipment (See product matrix)
• To support level 2 engineers for diagnostic test, basic configuration, troubleshooting, rack & stack, burn-in test and firmware upgrade. (See product matrix)
• To maintain the maintenance store
• To attend to run rate professional services

Requirements

• Minimum Nitec/Diploma
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

We are looking for engineers to provide preventive and corrective maintenance on mission-critical network and infrastructure systems to ensure high availability and serviceability of our customer’s network and communication systems.

Responsibilities

• Maintenance of mission-critical network and infrastructure systems including:
• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimise unscheduled system downtime

Requirements

• Diploma/ Higher NITEC in Electrical, Electronics, Communications Engineering or Information Technology (IT)
• Undertake after office hours standby including weekends and public holidays
• Strong team work and communication skills
• Excellent customer service skills
• Preferably with Class 3 Driving License.
• Work Location - East