Total 6 java developer job vacancies in Customer Service category in The Philippines

Responsibilities:

1. Develop, test, deploy, and maintain enterprise-grade web based solutions.
2. Collaborate with a group of software engineers, business analysts, and software architects throughout the full SDLC.
3. Deploy software application to production and provide post-implementation support.
4. Ensure development best practices and standards are met.

Requirements:

• min. Degree in Computer Science, IT, or any relevant discipline.
• Min. 2 years of working experience in Java Support
• Strong in Java, Spring Framework, RESTful/SOAP APIs, Web Services
• Knowledge of secure and scalable application design
• Collaborative mindset and eagerness to grow in a fast-paced team

Job Description:

We are looking for a highly skilled and motivated Application Support Analyst to support Retail Applications at our client’s. In this role, you will serve as a critical bridge between our technical teams and our Japanese-speaking stakeholders, ensuring the stability, performance, and reliability of our software applications. You will work in a fast-paced environment, handling complex technical issues while driving continuous improvement across our support and operations functions.

• Provide Tier 2+ application support for production systems, acting as an escalation point for complex technical incidents and service requests
• Triage, investigate, and resolve application issues by analysing logs, querying databases, and collaborating with development and infrastructure teams
• Facilitate requirements discussions and translate specifications and communicate technical concepts in both ENGLISH and JAPANESE with stakeholders in Japan who communicate solely in JAPANESE.

• Write, review, and maintain Java-based scripts or tools to automate support workflows, diagnostic processes, and operational tasks
• Perform data analysis using SQL to investigate application behaviour, identify trends, and support root cause analysis
• Adhere to and champion ITIL best practices, including:
• Incident Management — ensuring timely response, escalation, and resolution
• Problem Management — leading root cause analysis and implementing permanent fixes
• Change Management — reviewing and coordinating application changes to minimise risk
• Monitor application health and performance using tools such as Splunk, or equivalent observability platforms, proactively identifying and addressing anomalies before they impact end users
• Collaborate closely with software engineering, DevOps, and product teams to relay customer feedback and drive systemic improvements
• Participate in on-call rotations and support coverage as required to meet SLA commitments

Expected qualifications:

• Minimum 5 years of experience in a software engineering role or Tier 2+ customer/application support capacity
• Proficient (written and spoken) in ENGLISH and JAPANESE( Min JLPT N2 or above) to facilitate requirements discussions, translate specifications and communicate technical concepts with JAPANESE-SPEAKING ONLY stakeholders in Japan.

• Solid coding knowledge in Java and familiarity with related frameworks
• Hands-on experience with SQL and the ability to write complex queries for data investigation and analysis across relational databases
• Demonstrated experience with ITIL practices, including incident, problem, and change management processes
• Proficiency with monitoring and observability platforms such as Splunk or equivalent tools
• Good analytical and problem-solving skills with the ability to work under pressure in a production environment
• Excellent written and verbal communication skills.

We are hiring under Recruit Express headcount and details of this position are:

Job Title: Java Full Stack Developer (Contract, up to $8500, Pasir Panjang)

Location: Pasir Panjang, Singapore

Roles and Responsibilities: 

• Deliver fully tested source code complying with quality indicators objectives
• Address technical aspects with architect and functional aspects with business analyst.
• Liaise with business analysts for clarification and understanding of requirements.
• Analyze technical constraints considering functional impacts with technical lead’s help
• Organize and keep up to date detailed technical documentation
• Provide detailed estimation for development of solutions
• Develop tests strategy in coordination with project manager/ Business Analysts
• Perform design and code review for other team members
• Mentor junior team members
• Be pro-active and ensure a continuous improvement mindset for the team

Requirements:

• At least 5 years solid hands-on experience in Java/J2EE development
• At least 3 years in database like MS SQL Servers including SQL development
• Experience in Docker, Kubernetes and knowledge with SPARK is a plus
• Experience in UI Development using React & Angular is a plus

Technical

• Java/J2EE, Spring, Spring Boot, RESTFUL Webservices, 
• Knowledge on both frontend and backend development
• Solution design using proven patterns, awareness of anti-patterns, performance tuning
• In-depth knowledge on Relational databases – MS SQL Server, sql profiler, query analyzer
• Experience with CI/CD pipelines (Jenkins/GitLab or similar)
• Knowledge of API centric design

Functional

• Basic understanding of finance domain
• General banking, finance and investment banking understanding and knowledge

Interested applicants please send your resume to rita@recruitexpress.com.sg

Rita Shi Tianhe

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

about the company.
A leading global digital transformation consultancy and technology services provider, recognized for delivering high-scale enterprise service management solutions and cloud-native integrations for major organizations within Singapore’s public and private sectors.

about the job.
Take a strategic leadership role in architecting and managing enterprise-grade cloud applications to ensure seamless service delivery and system stability.

• Act as the primary subject matter expert for specialized customer engagement modules, driving the configuration and support of SaaS application features.

• Lead cross-functional teams and facilitate high-level technical meetings to ensure alignment on complex project deliverables and architectural goals.

• Oversee the end-to-end release management lifecycle, utilizing standard APIs and low-code platforms to adapt system functionalities to business needs.

• Provide high-level technical decision-making and problem-solving support for immediate and adjacent project teams to resolve integration bottlenecks.

• Conduct rigorous testing and validation of application components to guarantee superior quality, reliability, and an enhanced user experience.

skills and experience required.

• Master-level technical proficiency in ServiceNow Customer Service Management (CSM) is mandatory.

• Proven experience in a leadership or lead engineer capacity, with a track record of managing technical teams and contributing to key architectural decisions.

• Advanced expertise in SaaS Testing, Packaged Application Integration, and Software Platforms.

• Strong competency in Packaged Development Estimating to support accurate project scoping and resource allocation.

• Demonstrated ability to mentor junior engineers and implement industry best practices in application development and continuous system improvement.

Please click on the 'apply' button to apply online. For more information, please reach out to CONSULTANT NAME. (EA: 94C3609 / CONSULTANT CEI NUMBER)

The ServiceNow expert determines the best technical solutions and support to satisfy ESM(Enterprise service management) functional and business requirements.

• Activation and configuration of ServiceNow applications to meet business needs 
• Development of workflows and scripts to personalize existing ServiceNow applications 
• Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes 
• Coach business users to create their own Services from inception to completion in order to automate and improve processes 
• Assisting in the identification of best practices for development of new and existing ServiceNow applications 
• Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms

Temp Officer, Defects Management / Customer Service (1 Year Contract)