Total 234 it auditor job vacancies in Customer Service category in The Philippines

• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Provide efficient Tier 1 & 2 technical support for hardware and software(Laptops, Desktops, Peripherals, Email, SharePoint, OneDrive, Office365 ) issues.
• Perform corrective maintenance on critical facility systems, including CCTV, Card Access, and Security Network systems.
• Perform digitize from manual processes using low-code tools like Power Automate and Google Apps Script.
• Develop and maintain automated workflows for internal operations (e.g., inventory stock alerts and digital logs).
• Utilize scripting (PowerShell/Python) to automate routine administrative tasks, such as User On/Offboarding and Azure/M365 license management.
• Manage procurement cycles for hardware and software, ensuring equipment remains up to date.
• Document all IT procedures, resolution guides, and system configurations to build a comprehensive knowledge base.
• Maintain a real-time tracking system for all IT assets and consumables.
• Execute the setup of new workstations, including M365 account configuration and network resource mapping.

Job Specification

Qualification / Educational level:

• Minimum Diploma in Information Technology.
• Minimum 1– 2 years of relevant experience.

Characteristic & personality

• Team player in order to communicate with team members and maintain good teamwork.
• Interest in using modern tools (e.g automation).

We are seeking a highly motivated and hardworking individual to play a critical role in monitoring, maintaining, and supporting our clients’ computer systems and network. 

• Work in a professional, high-trust, and impactful environment
• Opportunities for continuous learning and career upskilling provided
• Hybrid Working arrangement, salary up to $3,200 + Bonuses

Responsibilities

• Provide L1–L3 IT support, manage tickets, incidents, and SLAs.
• Install, configure, and maintain systems and networks.
• Troubleshoot hardware, software, and basic network issues.
• Support new system rollouts and projects.
• Work with vendors and internal teams.

Requirements

• Minimum Diploma in IT or a related field.
• At least 2 years of hands-on IT support experience.
• Strong communication and interpersonal skills.
• CompTIA, Microsoft 365 or related credentials highly advantageous.

Interested candidates may click on apply or apply via email to spml@scientecpersonnel.com (indicating Job ID J68171 for faster processing). 

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Location: Lavender (Near MRT)

Employment Type: 3-Year Contract

Allowance: $200 Shift Allowance

Working Hours (Shift-Based):

• 8:00 AM – 5:30 PM
• 10:30 AM – 8:00 PM

Eligibility: Singaporean only

Why Join Us: 18 days Annual Leave, 1-month Completion Bonus, stable 3-year contract, and $200 monthly shift allowance.

Key Responsibilities

1. Issue Management - Log all incoming calls and emails and record sufficient information to facilitate effective incident processing. Identify the impact, urgency, and priority of incidents.
2. Provide initial troubleshooting and support for incidents. 
3. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress. 
4. Seek confirmation for closure from the user when resolution is provided. 
5. Serve as the first point of contact for all incidents.
6. Prepare issues statistics for reporting purposes. 
7. Prepare daily, weekly and monthly report Daily monitoring 
8. Liaise with the client to clarify the issue and assign the issue to the team for resolution. 
9. Track and report on issue resolution. 
10. Assess common issues and suggest improvement points. 
11. Track and report on day-to-day operations to maintain system stability

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

(A) Specific:

• Responsible for on-site / off-site / remote troubleshooting, installation and commissioning of IT related solutions.
• Provide service support and maintenance to HQ & Site Office.
• Troubleshoot Desktop / Server / Network / Security / Printer.
• Perform routine maintenance tasks which includes update patches, asset tracking, and status update.
• Liaise with distributors / vendors on application and technical information.
• Prepare and update multimedia slideshow or festival E-Card.

(B) Safety:

• To follow the safety procedures, rules and regulation and eliminate or reduce hazard at the workplace.

(A) Education, Qualifications & Special Training:

• NITEC or Diploma in Information Technology / Computer Science.
• Job holder without the above qualification but with relevant experience would be considered
• Fresh graduates are welcome. Training will be provided.

(B) Knowledge & Skills:

• Required skills - Microsoft Outlook, Excel, Word and Power Point.
• In-depth knowledge of hardware and software.
• Up-to-date knowledge of the latest IT and software trends.
• Good working attitude, self-motivated and able to work independently.
• Ability to quickly establish good working relationships.
• Good communication skills (verbal and written).

(C) Experience:

• At least 1 year IT helpdesk support experience in technical support on network and application as well as troubleshooting desktop, server, network, security and printer.

We are seeking a motivated and enthusiastic IT Support Engineer to join our team. This role is ideal for fresh graduates who are looking to build a strong foundation in IT support and infrastructure. You will receive on-the-job training and hands-on exposure to desktop support, end-user troubleshooting, and IT operations while working closely with experienced engineers to support our clients’ IT environments.

What you'll be doing

• Provide Level 1 IT support for desktop hardware, software, and end-user issues

• Assist in the installation, configuration, and maintenance of Windows operating systems and standard office applications

• Support and troubleshoot IT peripherals such as printers, scanners, and mobile devices

• Perform basic troubleshooting for network connectivity and user access issues

• Respond to service requests and incidents in a timely and professional manner

• Escalate complex technical issues to senior engineers when required

• Maintain proper documentation for support activities and resolutions

• Deliver courteous and customer-focused IT support to end users

What we're looking for

• Diploma or Degree in Information Technology, Computer Science, or related field

• On-the-job training will be provided

• Basic knowledge of Windows OS, PC hardware, and common office applications

• Strong problem-solving skills with willingness to learn

• Good communication and interpersonal skills

• Ability to work independently and as part of a team

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Summary: The Data Migration Administrator will be responsible for supporting the implementation of Microsoft Dynamics. This role involves coordinating data, performing data entry, and organizing data to ensure the system operates efficiently and effectively.

Roles & Responsibilities

We are looking for resource having experience in cloud development, cloud migration/ transformation with following skills &experience :

• Project Role Description: Provides assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes.
• Create a plan and a clear path to leverage cloud for business advantage.
• Cloud Migration Planning
• Must To Have Skills: Proficiency in Cloud Migration Planning.
• Good To Have Skills: Experience with Microsoft Azure IaaS, VMWare Cloud Administration.
• Strong understanding of cloud architecture and deployment models.
• Experience with data migration tools and techniques.
• Familiarity with security best practices in cloud environments
• The candidate should strong experience in Cloud Migration Planning.
• Data Organization: Maintain organized data structures within MS Dynamics, ensuring easy access and retrieval of information.
• SEO stands for Search Engine Optimization
• Website support and maintenance services
• Documentation: Create and maintain documentation related to system processes, data management, and user guides.
• Able to start work Immediate

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.