Total 866 hr associate job vacancies in Customer Service category in The Philippines

Customer Service Executive
Salary: $2,500 - $3,200
Working Days: 5 Days (Rotating)
Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public Holidays 12pm - 5pm
Working Location: Jurong East / Yishun / Tampines / Hougang

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Requirement

• At least 1 year of experience in customer service 

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Centre Manager

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Management Trainee (Service, Western Cuisine) 

• Work days: 5/6 days (TBC during interview), Tue to Sun, 1130am - 1030pm (2 hr break)
• Location: Tanjong Pagar / Tanglin
• Salary: $ 3,000 - 3,700 + Incentives + VB
  Min. 1 years relevant experience

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Management Trainee role

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

Social Worker

Salary: $3500 - $4500
Working Days: Mon – Fri (40hrs/week, center operations hours from 8am to 6pm)
Working Location: Clementi / Telok Blangah

Responsibilities:

• Review applications from AIC. Interview client’s and caregivers during enrolment into our programme/Home. Conducting Biopsychosocial assessment to assessing the strength and resilience of the client, families, and social support systems.
• Build rapport with residents/clients and their families. Maintain constant communication with clients while addressing their concerns and goals and helping them keep positive attitudes and educating the family members on the physical and psychosocial needs of the clients and ways they can access internal and external resources.
• Provide casework management for our clients and coordination with external agencies such as hospitals and polyclinic for clients who require financial assistance for their medical appointments.
• Develop and implement individual care plans (ICP) for clients and provide therapeutic support as needed. – working with other multidisciplinary team (MDT) members.
• Execute the ICP and monitor progress. Develop and implement programmes and activities through a planned/structured manner that is aligned to company’s values to meet the clients care needs.
• Coordinate with PT and OT departments to assist in helping clients feel comfortable and confident.
• Put up 6th monthly ICP review reports and monthly review records for clients.
• Evaluate existing, new and prospective clients based on their needs, desires and limitations.
• Update clients’ particulars and social report/review. Conduct casework evaluation, maintain case notes/documents.
• Person centred counselling for clients and/or families - counselling clients who suffer from poor mental health states and coping and adjustment difficulties in their transition.
• Risk assessment - assessing risk of self-harm and to others 
• Financial assessment and fund management and prepare periodic reports as required - identifying and referring cases for financial assistance (e.g. generate Means Test Subsidy Change Rate Report from MOH for invoices printing/Changed Subsidy report, IHDC Master
• Any other additional tasks assigned by the Management.

Requirements:

• Degree in Social Work
•  1 - 2 years’ social work experience
• With social work experience in residential setting for the elderly is an advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Senior Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Salary Range: $2,300 - $3,000 
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: West – Jurong East / Toh Guan

Job Summary:
The Service Engineer is responsible for attending to equipment faults at customer premises, performing periodic maintenance, and ensuring timely completion of all site installation or rectification work. The role requires close coordination with customers, subcontractors, and internal teams to ensure work is completed according to schedule and quality standards.

Responsibilities:

• Attend to customer site visits for troubleshooting and rectification of equipment faults.
• Liaise with customers and subcontractors regarding add-on project activities.
• Monitor progress of work to ensure schedule and quality standards are met.
• Ensure timely delivery of all materials and equipment for site installation or maintenance.
• Carry out periodic maintenance and inspections of equipment.
• Prepare and maintain records of maintenance and service activities.
• Participate in standby duty roster as required.

Requirements:

• Possess a Degree/Diploma in Electrical and/or Electronics Engineering
• Possess a valid Class 3 driving license
• 2–3 years of hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc.