Total 862 hr associate job vacancies in Customer Service category in The Philippines

Role:
Customer Service Manager (Up to $4200)

• Singapore Based (Tuas (Company Transport / Transport Allowance ($800) if candidate drives to work))

• 5 Days work per week (8am to 5pm)

• Basic: $4000 to $4200 + Handphone Reimbursement: Capped at $60 (Based on bill or receipt) + Sign-on Bonus (T&C apply)

• Bachelor’s Degree in Business Administration, Management Studies, or a related field. + At least 2 years in Customer Service Supervisory role.

• Career Progression Opportunities

Responsibilities:

Leadership of Customer Service Team

• Lead, coach and mentor the customer service team to deliver exceptional service standards.

• Oversee team members' capability in managing sales leads effectively.

• Ensure proficiency in generating proposals, service engagement forms or eSEF, and invoicing procedures.

• Oversee daily operations of the customer service department, ensuring prompt
  resolution of customer inquiries, service issues, complaints, and escalations.

• Maintain an organized and efficient filing and database system for customer records and service documentation.

• Lead digital transformation efforts related to new systems or software.

• Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.

Achievement of Management Objectives

• Prepare and generate monthly performance and operational reports.

• Monitor adherence to standard operating procedures (SOPs) and recommend updates or improvements when necessary.

• Establish and monitor KPIs and service standards to drive customer satisfaction, retention, and operational performance

• Analyze customer feedback, service trends, and complaint data to identify root causes and lead service improvement initiatives.

• Implement customer service department manual, procedures, and training programs that promote consistency, efficiency, and a customer-first culture.

• Provide insights into customer trends, operational challenges, and improvement opportunities.

Collaboration with Business Development Team

• Collaborate cross-functionally with Business Development team to ensure service delivery aligns with customer expectations and regulatory requirements.

• Provide support in data analysis and insights related to customer satisfaction and sales performance.

• Consolidate and present monthly reports for key stakeholders, ensuring accurate and actionable information.

Cross-Departmental Coordination

• Liaise with key departments (Logistics, Operations, etc.) to resolve any issues that may impact customer satisfaction.

• Ensure smooth communication and effective collaboration between departments to meet customer needs and expectations.
  

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Job Responsibilities:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management

Qualification:

• Min N Level

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Pay: Up to $12/hr
Location: Queenstown

Duration: 6 months (Oct 2026 - Apr 2027)
Work hours: Monday – Friday, 8am – 5pm and 11am – 8pm, Sat 8am – 5pm (one weekday and Sunday off)

 Job Scope

• Conduct bedside financial counselling to patient/NOK, detailing estimated hospital charges, applicable subsidies and available financial assistance programs.

• Assist patients to complete the various mode of payment forms.

• Facilitate the collection of deposits and outstanding balances from inpatient accounts, adhering to hospital policies

• To be able to explain and advise patient/NOK regarding various national healthcare forms, their requirements and necessary supporting documentation needed

 Requirements

• Minimum A-Level/NITEC

If interested, please email me at pharmascience@recruitexpress.com.sg or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599).

Job Responsibilities

·      Ensure clinic’s operational and procedural area readiness based on desired service standards.

·      Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider’s information for billing.

·      Provide chaperone assistance to doctors/nurses and prepare consultation documents.

·      Attend to any requests,emails, and phone enquiries.

·      Assist clinic manager in administrative duties.

·      Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

·      Candidate must possess at least “O” Levels/Diploma.

·      Proficient in computer skills, handling multiple systems such as SAP will be an advantage.

·      Team player with good communication and interpersonal skills. Ability to speak a second language will be an advantage.

·      Able to multitask and work in a fast-paced environment.

·      Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.

·      Be comfortable with working in inpatient wards if required.

·      Monday to Friday- 8am to 5:30pm /8:30am to 6pm

·      Contract for 2 years

·      Salary up to $3000

JOB ID: GT/AH008

All Successful candidates can expect avery competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

• 20 Cecil Street, #08-09, Plus Building, Singapore 049705
• Tel: 69509745
• EA Licence Number: 02C4944
• EA Registration Number: R1108448
• EA Personnel: Tan Lili Gesse

Job Summary

You will support clinic operations by managing patient registration and appointment scheduling, performing billing and maintaining accurate patient records.

Responsibilities

• Register patients and schedule appointments while responding to phone and email enquiries to ensure smooth clinic operations
• Coordinate clinical investigations by assisting nursing and clinical staff to facilitate patient care
• Perform billing tasks accurately to support clinic financial processes
• Assist doctors during patient consultations and examinations to enhance clinical efficiency
• Maintain accurate and organized filing of patient records to ensure data integrity and accessibility
• Carry out general administrative duties as assigned to support daily clinic functions

Preferred competencies and qualifications

• Possess at least 'N'/'O' Levels qualifications, or equivalent
• Demonstrate good command of English to communicate effectively with patients and staff
• Exhibit strong teamwork and service orientation to contribute positively to the clinic environment
• Show friendly disposition with good interpersonal and communication skills to engage well with patients and colleagues
• Have at least 1 year of experience working in a private clinic setting, which will be an added advantage

Responsibilities:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements:

• Minimum GCE ‘N’ level
• No exp needed, training provided
• Healthcare experience will be an advantage but not compulsory

$2500 (Fixed salary)

Interested applicants, please email your updated CV to rachel.lim@recruitexpress.com.sg or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company EA license No.: Recruit Express Pte Ltd (99C4599)

Company Overview / Employee Value Proposition

Royal Org is a fast-growing outsourced sales and marketing company partnering with clients across lifestyle, energy, NGOs, and FMCG sectors to boost brand awareness and deliver measurable results.

Job Summary

You will represent major brands through in-person marketing campaigns, engage customers to build strong relationships, and collaborate with your team to implement effective sales and marketing strategies.

Responsibilities

• Represent major brands by executing in-person marketing campaigns to increase brand visibility
• Engage customers directly to build strong, lasting relationships and promote brand loyalty
• Collaborate with team members to share insights and support collective growth and success
• Learn and apply effective sales and marketing strategies to improve campaign outcomes and personal performance

Responsibilities:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements:

• Minimum GCE ‘N’ level
• No exp needed, training provided
• Healthcare experience will be an advantage but not compulsory

$2500 (Fixed salary)

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

Working Hours :

• AM: 7am - 4pm
• PM: 12pm - 9pm

Responsibilities:

• Assist in Admission and Discharge Documents
• Assist in scheduling of appointments
• Registration of patients
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min N Level
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working Hours :
AM: 7am - 4pm
PM: 12pm - 9pm
ON: 7pm - 7am

Responsibilities:

• Registration of patients in A&E
• Assist in scheduling of appointments
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min N Level
• No experience needed , Training Provided
• Must be open to 3 rotating Shifts ( AM/ PM /ON )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Assist in the collection of payment for discharging patients

• Conduct financial counselling for inpatient stay/charges

• Perform discharging procedures for patients

• Obtain follow up appointment for Inpatient patients

• Help in additional responsibilities as assigned by supervisors

Working hours: 2/3 Shifts & Office hours available

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Jobscope

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• On job training provided
• Start work within short notice

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg


Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

• First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook
• Collect, document, resolve and process user incidents and requests via phone/e-mail/chat
• Use knowledge base in daily business
• Frequently communicates with team management about new solutions and open points
• Support the ITSD Global Team in developing new ways of working

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;
• Ensure unresolved issues over the counter are promptly followed up within stipulated time;
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Other incidental “ad hoc” duties to ensure smooth functioning of various touch points such as assisting Digital Comms and Call Centre; 
• May be rotated amongst the different Service Centres;
• Undertake projects or other responsibilities as assigned

What we are looking for

• Minimum GCE ‘A’ Levels/ Diploma/ Degree holder from recognized institution
• Preferably with 2 to 3 years of customer service experience

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg
EA License No: 99C4599

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics and a family medicine clinic.

RESPONSIBILITIES

You will need to:

1. Companionship and recreational activities: Chit chat and provide a listening ear to clients. Engage in recreational activities enjoyed by clients e.g. reading the newspaper, playing musical instruments, singing, playing simple card or board games etc.
2. Medical escort: Assist the senior with walking and boarding the transport vehicle and provide support during medical visits at the clinic/hospital premises.
3. Errands, grocery shopping and light cooking: Run errands or do grocery shopping with/without the client at markets/shops to buy food, and prepare simple home-cooked meals.
4. Transferring and positioning: Assist with transferring client from bed to commode, or wheelchair, or chair and back.
5. Simple exercises: Conduct simple exercises with the client to maintain their strength and muscle mass.
6. Showering and toileting: Provide assistance to the toilet and showering (if required). Full body wipe down and changing of diapers.

You should:

• Have passion in community services and service-oriented.
• Have good interpersonal skills.

It would be great if you:

• Have Certification in Healthcare related courses.
• Are able to speak one or more dialects, as you will be required to communicate with dialect-speaking clients.

Rates differ depending on the number of hours you commit to, and whether the visit is on a weekday, weekend, or public holiday. Get more when you commit to longer hours!

*Terms and Conditions apply