Job Summary

As Customer Identity Management Director, you will lead the Company's global CIAM capability, ensuring secure, scalable identity solutions aligned with business needs. You will drive strategy, lead global teams, and oversee digital identity platforms supporting millions of daily authentications.

Responsibilities

• Define and evolve the global Customer Identity and Access Management (CIAM) capability to ensure security, scalability, and alignment with business and customer needs
• Lead the DCS Technology Maturity Assessment to identify gaps and drive continuous platform improvements
• Champion security by design principles and deliver seamless digital identity experiences using modern authentication, authorization, and orchestrated customer journeys
• Lead global delivery teams to execute complex, multi-regional initiatives with transparency, accountability, and measurable outcomes
• Oversee the full product lifecycle by defining requirements, guiding solution design, governing engineering execution, and supporting high-quality global deployments
• Maintain a multi-year Customer Identity Management roadmap aligned with global strategy and business priorities
• Ensure global platforms meet high availability, resilience, scalability, and comply with evolving security and regulatory standards including GDPR and data residency
• Drive platform governance by managing costs, vendor relationships, performance metrics, and mitigating risks
• Oversee foundational identity services, login journeys, account lifecycle management, API identity integrations, and customer data orchestration to optimize platform functionality
• Collaborate with regional teams, product owners, security, and enterprise architecture to harmonize global implementations
• Promote reusability, standardized patterns, shared services, and platform consolidation to enhance efficiency across the enterprise
• Champion experimentation, observability, modern engineering practices, and advance DevSecOps maturity within teams
• Lead and inspire a community of engineers, architects, and product managers to foster innovation, operational excellence, and continuous improvement

Preferred competencies and qualifications

• Advanced degree in Computer Science, Information Systems, or related field
• PMI/Prince2 and ITIL certifications
• Strong expertise in Customer Identity Management platforms such as Ping, ForgeRock, Azure AD B2C, or Okta, and modern identity protocols
• Proven experience leading multinational teams in complex stakeholder environments
• Solid understanding of digital customer platforms, API ecosystems, and integration patterns
• Demonstrated strategic thinking, leadership maturity, and customer-centric mindset
• Excellent communication skills to engage both technical and non-technical audiences

· Attend to incoming enquires and prepare quotation

· Assist Customer Service Manager in carrying out sales and marketing activities

· Establish close relationship and rapport with decision makers

· Develop strategies and plans to generate sale orders and new account

· Compile and document customer’s requirements and draft Contract Agreement as and when required

· Liaise with Customer Service Manager to review and discuss the proposed contractual requirements

· Liaise with Logistic Coordinator to arrange for off-site delivery activities

· Verify and register customer’s complaint if any

· Preparation of sales contract agreement and/or quotation

· Any other duties and responsibilities assigned by the Company from time to time

Working Day : Monday to Friday (9am to 6pm)

Job description

Job Description & Responsibilities:

• Serve as the first point of contact for students, parents, and visitors, building trust and rapport.

• Handle customer enquiries, class registrations, and payments with attention to detail.

• Provide proactive problem-solving and issue resolution.

• Assist with day-to-day operations and administration, ensuring smooth and efficient branch function.

• Promote Aspire Hub’s mission and values, acting as a brand ambassador for our services.

• Ensure confidentiality when handling sensitive data (e.g., student records, payments).

• Strive for customer satisfaction, building strong relationships for increased retention and loyalty.

Job Requirements:

• Strong communication skills, with the ability to handle customer interactions professionally, empathetically, and with responsiveness.

• Ability to work a fixed schedule (1 PM – 10 PM) on weekday and (10AM-8PM) on weekend, with occasional flexibility depending on operational needs.

• Proactive, adaptable, and detail-oriented in handling tasks and resolving issues.

• Prior experience in customer service, sales, or administration is preferred, but candidates with the right attitude are encouraged to apply.

• Familiarity with Microsoft Office and CRM System for administrative tasks is required.

• Ability to maintain confidentiality and demonstrate ethical conduct in handling sensitive information.

Job Benefits:

• Formal training program to help you succeed.

• Collaborative, supportive work environment with room for growth.

• Opportunities for career development and internal promotions.

• Become part of a team dedicated to making a difference in education.

• Competitive salary package, incentive and performance bonuses

Job summary

Rewarding career in customer service with professional development and healthy work-life balance. Join our dynamic team!

• Attractive sales incentive
• Good career progression
• Competitive salary package and performance bonuses

Location: Woodlands Spectrum (Nearest Admiralty MRT)

Working Hours: 9 AM - 6 PM

Monday - Friday

About the Role

We are seeking a proactive and customer-focused Senior Customer Quality Assurance Engineer to manage customer quality issues, drive continuous improvement initiatives, and ensure customer satisfaction through effective problem-solving and quality management.

Why Join Us?

• Join a globally recognized manufacturing organization.
• Exposure to regional and international customers.
• Opportunity to lead impactful quality improvement projects.
• Collaborative and growth-oriented work environment.
• Competitve Benefits & Bonuses

Key Responsibilities

• Manage customer complaints and quality-related feedback, ensuring timely investigation and resolution.
• Lead root cause analysis and structured problem-solving activities using 8D methodology.
• Drive corrective and preventive actions and verify their effectiveness.
• Act as the primary quality contact for customers and support customer audits.
• Monitor product quality performance and recommend improvement initiatives.
• Coordinate customer specification and drawing changes with internal stakeholders.
• Collaborate with Production, Engineering, and Quality teams to resolve quality issues.
• Support and maintain Quality Management Systems including ISO 9001 and IATF 16949.
• Conduct internal audits and support compliance with ISO 14001 and ISO 45001 requirements.

Requirements

• Bachelor's Degree in Engineering or related discipline.
• Minimum 3 years of experience in Customer Quality, Quality Assurance, or Quality Engineering within a manufacturing environment.
• Experience handling customer complaints and driving quality improvements independently.
• Strong knowledge of: 8D Problem Solving
• Root Cause Analysis
• FMEA
• SPCControl
• Familiarity with ISO 9001 and IATF 16949 Quality Management Systems.
• Experience supporting China-based customers will be an advantage**
• Strong communication, stakeholder management, and problem-solving skills.

Interested candidates please WhatsApp me at +65 6509 0823 or send in your resume to willie.goh@swiftsearchglobal.com

https://wa.me/6565090823

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

JobDescription

.Handling  of customer LCL / FCL bookingsand handle nomination accounts

.Coordinate and arrange Import / Export shipment delivery

.Closing / Finalizing of job files

.Handle customers’ enquiries

.Liase with customers’ and internal department to

  execute customers’ instruction

Requirement

.Minimum GCE ‘O’ Level

.Good interpersonal and able to interact with all level

.Prefer 1-2 years experience in freight forwarding & consolidation

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

As a member of the Customer Success organization, this role is responsible for coordination and administration of training classes for APAC region. The Customer Training Coordinator manages all training class logistics and activities to ensure the students have an excellent experience with AspenTech training.

Your Impact

• Schedule training classes
• Maintain current and accurate data and statuses for all Training Class and Student Registration records
• Capture accurate and complete information in our Customer Relationship Management (CRM) system
• Collaborate with other AspenTech departments (e.g. Sales, Customer Service) to quickly handle customer training inquiries
• Provide a high level of customer service to external and internal customers
• Prepare and distribute class status reports to the management team
• Prepare proposals to sell training classes
• Manage all class logistics.  Ensure training manuals, software licenses and any other needs are delivered prior to class start
• Manage off-site facility rental in other cities.  Coordinate lunch catering to classes when needed.
• Work with other departments to ensure customers are properly set up invoicing/billing within the CRM system
• Invoice students accurately and in a timely manner
• Participate in other business improvement projects and assignments as required
• Interact with customers directly through chat or phone.
• Greet customers in our Singapore training facility and set up rooms, keep drinks and snacks stocked.

What You'll Need

• Minimum 2 years of experience working in a customer facing role in a fast-paced high-tech environment
• Liaising with Mandarin-speaking clients and stakeholders in North Asia is a core part of this role; therefore, proficiency in Mandarin (spoken and written) is required.
• Additional language proficiency in Japanese or Korean is ideal.
• Proficient with Microsoft Office
• Excellent customer service and interpersonal skills
• Strong verbal and written communication skills
• Ability to work within deadlines.  Excellent planning, time management, organizational skills

Job Description

• Respond promptly to customer inquiries through various channels (phone call, emails, faxes, etc)
• Liaise, acknowledge and solve customer requests or complaints within stipulated timeline
• Liase with local and overseas suppliers to check stock availabilty, pricing and delivery deadlines
• Liaise with procurement department for enquiry, order, shipments, etc
• Liaise with shipping department for import and export shipments
• Liase with warehouse department to prepare shipments
• Perform daily tasks include preparing quotations, processing orders, backorder tracking, quotation tracking, preparing invoices and other necessary paper work
• Follow-up on quotations, payments
• Prepare contract review, tender files and tender documents
• Understand company's product range in general
• Ad-hoc responsibilities by management

Job Requirements

• At least GCE 'O' Levels or equivalent
• At least 1-2 years working experience in Customer Service or Sales
• Experience in handling overseas suppliers/customers
• Customer service oriented and have a great sense of urgency
• Able to work under pressure in a fast-paced working environment
• Able to work independently and in a team
• Good communication skills
• Meticulous in work and able to do general calculations
• Proficient in MS Excel (VLOOKUP, Pivot Table), and MS Powerpoint

Job Description:

• Independently conduct end-to-end reviews of customer complaints, ensuring all assessments are fair, objective, and aligned with regulatory standards
• Identify root causes of issues through investigation
• Draft and deliver clear, professional, and timely formal responses to customers regarding their case outcomes
• Partner with different teams regarding the investigation and handling of customer complaints and sharing insights from customer feedback
• Recommend policy or process changes based on complaint trends and feedback
• Drive initiatives that enhance the overall customer experience

Requirements:

• Possess Bachelor’s Degree or equivalent
• Prior experience with customer service and/or dispute handling in the banking/financial services sector is preferred
• Excellent verbal and written communication skills
• Ability to multi-task, prioritise and manage time effectively
• Strong analytical and problem solving ability as well as stakeholder management skills
• Good working knowledge of MS Office (Excel, Word)

Job Descriptions

• Standby/Onsite to attend to service calls and customers’ needs
• Project coordination involving handling progress schedule of projects, assist with schedule and placement of work orders of new/ongoing projects
• Site inspection and ensure the quality of work are achieved and comply with authorities/customers’ needs
• Monitor project plans, handle customers’ complaints, offering appropriate solutions and alternatives to ensure customer satisfaction and resolutions
• Manage large numbers of incoming calls
• Liaise and coordinate with relevant personnel (Sub-contractors, Suppliers, and Clients) to coordinate and service projects and to ensure the smooth running of projects to ensure regulations are achieved and comply with.
• Prepare relevant documents, drawings, and service reports to assist in projects for submission.
• May be required to work on-site on certain weekends if there is a shutdown, to supervise projects, and assist colleagues
• Prepare post projects documentation reports after projects have been completed and gather data to analyze any shortfall in customer satisfaction, in order to ensure and achieve better customer satisfaction in the future
• Servicing, following up, and establishing a strong relationship and bond with existing customers to ensure customers’ satisfaction is being met and a long-term relationship is formed.

Job Requirements

• Candidate must possess at least Higher Secondary/Pre-U/A Level College. Bonus if possess Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• Required Language(s): English
• Required Skill(s): Customer Services, Project Management, and Coordination
• Preferably some experience in Customer Service and Project Coordination
• Highly organized, flexible, and able to work independently as well as in a group
• Detail orientated, works with a high degree of accuracy and ability to multitask and meet deadlines

Job Highlights

• AWS*
• Entitled to OT
• Group hospitalization insurance
• Medical / Leave Benefits
• Working Location: Senoko
• Start ASAP / Short Notice

*Terms and conditions apply

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirements

• Singaporeans / SPRs are most welcome to apply.
• Min 1 to 2 years of related experience
• Experience in S4 & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

Interested candidates kindly apply with the latest resume.

-- ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED --

Job Description

· Knowledge in ISO 9001/14000 and TS 16949 QMS will be an added advantage

· 5 days work week (Monday to Friday)

· good Pay + AWS + variable Bonus + Good Benefit

Responsibility:

· Responsible for daily production line audit, managing the document control process for Quality Management Systems in compliance with ISO 9001/14000 and TS 16949 quality standards.

· Liaise with internal and other departments, customer and supplier for all quality related issues.

· Drive quality improvement activities for achieving quality goal and to meet customer’s requirements.

Requirements:

· Degree/Diploma in any Engineering discipline with

• Good Pay + Good allowance + Good Bonus
• Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)
• Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Location: Bedok
Mon to Fri 8am to 5pm
Have AWS & good bonus
Fresh welcome! Training provided!
Serve existing customers only!

Responsibilities:

- Manage and maintain relationships with existing clients.

- Coordinate projects and ensure timely completion.

- Prepare quotations, proposals, and reports.

- Monitor sales and project data and provide analysis.

- Identify new business opportunities and support sales activities.

- Liaise with clients and internal teams to ensure smooth operations.

Requirements:

- Diploma or Degree in Engineering or equivalent.

- Fresh welcome as training provided

Only shortlisted candidates will be notified

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong
Senior Talent Specialist 
Atomrecruit Pte. Ltd. 
MOM EA License No.: 15C7443 
EA Personnel Reg No.: R1768368

Job Description

· Knowledge in ISO 9001/14000 and TS 16949 QMS will be an added advantage

· 5 days work week (Monday to Friday)

· good Pay + AWS + variable Bonus + Good Benefit

Responsibility:

· Responsible for daily production line audit, managing the document control process for Quality Management Systems in compliance with ISO 9001/14000 and TS 16949 quality standards.

· Liaise with internal and other departments, customer and supplier for all quality related issues.

· Drive quality improvement activities for achieving quality goal and to meet customer’s requirements.

Requirements:

· Degree/Diploma in any Engineering discipline with

Interested Candidates please send an updated resume / CV in Ms Word format Whatsapp your Resume detail to 98332779 (SMS only without call).

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Senior Community Care Centre Manager | Up to $7,500 | 5 Days | Central

Join a growing healthcare organisation dedicated to enhancing the quality of life for seniors through community care, rehabilitation, and day care services. We are seeking an experienced and compassionate leader to oversee centre operations and drive service excellence.

Salary & Benefits