Total 1,930 customer experience manager job vacancies in Customer Service category in The Philippines

• Position: Showroom Manager / Customer Experience Manager
• Location: North East & North - 2 Locations
• Working Hours: 5 days work week, shift-based, 44 hours per week
• Salary (commensurate with experience) : Up to $6,800 + Variable Bonus + Transport Allowance + Mobile Allowance + Grooming Allowance + Annual Leave + Medical Benefits
• Duration: Permanent
• Industry: Premium Lifestyle Products / Showroom / Brand Experience

Main Responsibilities:

• Manage daily showroom operations and service standards.
• Lead and coach showroom team on personalized customer engagement and presentation.
• Ensure showroom ambience, display and brand image are well maintained.
• Handle customer enquiries, VIP clients and service recovery.
• Support campaigns, product launches, showroom events and activations.
• Work with Marketing, Sales, Creative and Product teams.
• Monitor customer feedback and improve customer experience.
• Plan staff roster, manpower and operational readiness.

Requirements:

• Diploma or Degree in Hospitality, Retail Management, Marketing, Business or related fields.
• Minimum 5 years of experience in luxury retail, premium showroom, hospitality, airline service, customer experience or related industries.
• Prior experience leading a customer-facing team is required.
• Well-groomed, confident, professional and comfortable engaging customers.
• Candidates from luxury retail, airlines, hospitality, lifestyle brands, interior design / furniture showrooms or automotive showrooms are welcome to apply.
• Required to work both Saturdays and Sundays, with generally one Saturday and one Sunday off per month.

Email to: chloe@searchpersonnel.com.sg

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Chloe Ong

Deputy Consulting Director (APAC)

Reg no.: R22105510 | EA No: 13C6684

Job Responsibilities:

• Answer phone calls and handle customer enquiry.
• Assist in preparing quotations and order processing.
• Monitor delivery and liaise with customers.
• Follow up on enquiries and on time payment by customers.
• Maintain good rapport and improve good customer relations.
• Ensure all enquiries and orders are processed, checked, documented and filed.
• Any ad hoc duties as assigned.

Requirement:

• N level / O level / Nitec / Higher Nitec in any discipline or at least 2 years working experience in similar role
• Candidate with Engineering or Technical background will be preferred
• Proficient in Microsoft Office
• Attentive to details, effective follow up skills and customer oriented mindset
• Good interpersonal and communication skills
• 5 working days per week
• Working location : Joo Koon

Interested candidate please email your detailed resume with last drawn and expected salary to cheryllou@kimann.com

• 5 Work Days; 10AM - 7PM

Convenient Locations (Walk Distance from MRT)

Duties:

• Deliver warm, personalized service to customers before, during, and after treatments.
• Manage customer schedules and coordinate with staff for seamless operations.
• Maintain accurate records of treatments, sales, and customer data.
• Oversee shop facilities, inventory, and cashier duties.
• Ensure staff follow company SOPs and support onboarding of new team members.
• Handle customer inquiries and provide expert guidance on treatments and packages.

Requirements:

• Only for Singaporeans.
• Minimum 2 years’ experience in customer service or relations, ideally in a beauty or service-focused industry.
• Organized, friendly and proactive in managing customer needs.

Kindly send your resume to 9728 9671 !!!

Company Overview

Win Sin is a leading supplier of bakery, pastry, chocolate, and foodservice ingredients in Singapore. We provide quality products and support to customers across the food industry.

Job Summary

You will manage customer orders and invoices, respond to enquiries via multiple channels, coordinate with warehouse and logistics teams for timely deliveries, and support the sales team with administrative and customer service tasks.

Responsibilities

• Process customer orders and invoices accurately and efficiently to ensure smooth transactions
• Respond promptly to customer enquiries via phone, email, and WhatsApp to provide clear and helpful information
• Coordinate with warehouse and logistics teams to ensure timely order fulfilment and delivery schedules
• Follow up on delivery schedules and customer requests to maintain customer satisfaction
• Maintain accurate and up-to-date customer records and documentation for reference and reporting
• Support the sales team with administrative tasks and customer service activities to enhance team efficiency
• Perform other administrative duties as assigned to support overall business operations

Preferred competencies and qualifications

• Minimum GCE 'O' Level, NITEC or equivalent
• Proficient in Microsoft Office applications including Excel, Word, and Outlook
• Prior customer service or administrative experience is an advantage
• Demonstrate good communication and interpersonal skills to engage effectively with customers and colleagues
• Ability to work independently and collaboratively within a team environment
• Exhibit a positive attitude, responsibility, and willingness to learn

Other Information

• Stable and established company environment
• 5-day work week
• Medical and annual leave benefits
• On-the-job training provided
• Opportunities for career growth and development
• Immediate vacancy – candidates who can commence work on short notice will have an advantage
• Salary commensurate with relevant experience

Are you ready to take your skills to the next level and make a real impact?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Scent: Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.

The role is based in Chin Bee, Singapore (hybrid). Be part of an agile, collaborative, and strategic team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

·      Support the end-to-end Order-to-Cash (O2C)process to ensure timely and accurate order fulfilment.

·      Respond to basic inquiries from internal and external customers in a timely and professional manner.

·      Perform initial checks on issues and escalate more complex cases to the relevant support teams.

·      Manage mailbox by sorting, prioritizing, and replying to requests efficiently.

·      Process customer orders, including order entry, checking product availability, and tracking deliveries.

·      Support returns, exchanges, and simple customer complaints related to orders.

·      Assist in preparing credit notes and debit notes based on customer or order requirements.

·      Follow standard procedures and compliance requirements (e.g., SOX) when handling orders and documentation.

·       Participate in team activities such as daily meetings, maintain accurate records (e.g., late order reasons), and support continuous improvement initiatives.

What Makes You the Right Fit

·       Minimum Diploma in any discipline.

·      2–3 years of experience in Customer Service or Supply Chain within a B2B environment.

·      Basic knowledge of domestic and international trade practices.

·      Proficient in MS Office applications, especially Excel, Word, and Outlook.

·      Strong communication skills in business English, with ability to interact effectively across all levels.

·      Team-oriented with strong collaboration skills and cross-cultural awareness.

·       Detail-oriented, adaptable, and able to manage multiple tasks and varying customer situations efficiently.

How Would You Stand Out?

·      Proficiency in English and local languages are huge advantage.

·      Solutions-driven and thrives under pressure.

·      Team-oriented with a proactive mindset.

Why Choose Us?

·      Multinational working environment

·      Career development

·      Learning and development programs

Our client is a leading technology company which designs and manufactures appliances. They have set up their headquarters in Singapore to ramp up their expansion.

They are currently looking for Customer Service Executive to support their service centre by customers service.

Candidates should be open to flexible retail hours and be able to provide 1st level support to customers.

Would this be the next career for you?

• Providing introductory information, such as a product manual explanation, to prospective and new customers

• Handling customer complaints and troubleshooting issues with products or services

• Letting customers know about additional products or services that might benefit them

• Staying up to date on the latest products and services an organization provides

• Following up with customers to check that they’re still satisfied with their purchases or services received

If you are someone with the following, let’s chat!

• Interpersonal communication skills to ensure positive interactions with customers

• Able to adapt to a fast-changing environment, and open to shift work

• Prior customer service experience in the tech industry will be an added advantage.

• Teamwork skills to collaborate with representatives and coworkers in other departments

• Time management skills to respond to customer inquiries

Additional information:

• Retail hours
• Monthly incentive
• Central region

Next Steps
Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.
Re Source Partners Pte Ltd | 202021170E | 20C0279

Tan Kee May R23116520

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

As a Strata Management Customer Service Officer, you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients.

What You Will Be Doing

• Coordinate schedules with residents.

• Ensure workers report on time.

• Update residents if workers are late for appointments.

• Monitor work progress.

• Perform related tasks as assigned.

What we’re looking for someone who’s

• Minimum qualification: O Level or equivalent.

• Excellent communication skills.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

About the role

As a Customer Service Officer at DNA Brands Co Pte Ltd, you will play a pivotal role in providing exceptional customer service and support to our valued clients. Joining our team in the Central Region, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive brand experience. This full-time position is an excellent opportunity to develop your customer service skills and contribute to the success of our growing business.

About us

DNA Brands Co Pte Ltd is a leading provider of high-quality products and services in the Central Region. Since our establishment, we have built a reputation for excellence and innovation, constantly striving to exceed the expectations of our customers. Our team of dedicated professionals is committed to delivering exceptional customer experiences and driving the growth of our business. Join us on this exciting journey and be a part of our success story.

Main Duties, Roles and Responsibilities

A Customer Service Officer role reporting to the Customer Experience Manager typically focuses on ensuring, excellent customer interactions, handling inquiries, resolving issues, and improving overall customer satisfaction.

Here are the key roles and responsibilities:

Roles & Responsibilities:

1. Customer Interaction & Support

● Serve as the first point of contact for customers via phone, email, chat, digital platforms or in-person.

● Provide accurate information about products, services, and company policies.

● Handle customer inquiries, complaints, and requests in a professional manner.

● Escalate complex issues to the Customer Experience Manager or relevant departments.

2. Order & Service Management

● Process customer refunds, exchanges, and orders efficiently.

● Track and follow up on service requests and ensure timely resolution.

● Coordinate with logistics, sales, and technical teams to fulfill customer needs.

3. Customer Satisfaction & Experience Improvement

● Gather customer feedback and report trends or recurring issues.

● Proactively suggest process improvements to enhance customer experience.

● Maintain a positive and empathetic approach when dealing with customers.

4. Documentation & Reporting

● Maintain accurate records of customer interactions and transactions.

● Prepare reports on customer service performance and key issues.

● Assist in compiling customer feedback for analysis by the Customer Experience Manager.

5. Training & Compliance

● Stay updated on company products, policies, and service protocols.

● Ensure compliance with company guidelines and industry standards.

● Participate in training sessions to improve customer service skills.

Professional Experience

• Minimum 2 years in a similar position of customer service/relations
• Experience in similar industry

Education

• PC skills – good command of outlook and excel
• Course in customer service -will be considered an advantage
• Course in sales - will be considered an advantage

Skills and qualifications

• Excellent customer service
• Interpersonal skills
• Attention to details
• Negotiation skills
• Ability to have difficult conversations
• Ability to handle challenging customer requests
• Problem solver ability to reach win win solutions
• Hardworking, well-disciplined and self-motivated
• Good planning skills and well organized
• Positive attitude
• Able to do work with minimal supervision
• Agility and flexibility
• Fast learner and goal oriented
• Ability to work with PC, Computerized Systems
• Ability to work in a fast-paced retail environment is desirable
• Can work overtime, weekend, retail hours, when required

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

This role involves liaising with customers on product collection, exchanges and enquiries. Backend role will involve duties such as replenishing of stocks and performing monthly inventory count

Job Description:

• Basic knowledge of MS Excel

• Customer service oriented

• Good communications skills. Able to express clearly, to listen and understand effectively

• Able to manually be handling of up to 10kg of loads

• Ability to adapt to a fast-paced environment

Working hours:

Mon to Fri: 11am to 8pm

Alt. Sat: 11am to 3pm

Salary: $3500 - $4500
Working Days: Mon – Fri (40hrs/week, center operations hours from 8am to 6pm)
Working Location: Clementi / Telok Blangah

Responsibilities:

• Review applications from AIC. Interview client’s and caregivers during enrolment into our programme/Home. Conducting Biopsychosocial assessment to assessing the strength and resilience of the client, families, and social support systems.
• Build rapport with residents/clients and their families. Maintain constant communication with clients while addressing their concerns and goals and helping them keep positive attitudes and educating the family members on the physical and psychosocial needs of the clients and ways they can access internal and external resources.
• Provide casework management for our clients and coordination with external agencies such as hospitals and polyclinic for clients who require financial assistance for their medical appointments.
• Develop and implement individual care plans (ICP) for clients and provide therapeutic support as needed. – working with other multidisciplinary team (MDT) members.
• Execute the ICP and monitor progress. Develop and implement programmes and activities through a planned/structured manner that is aligned to company’s values to meet the clients care needs.
• Coordinate with PT and OT departments to assist in helping clients feel comfortable and confident.
• Put up 6th monthly ICP review reports and monthly review records for clients.
• Evaluate existing, new and prospective clients based on their needs, desires and limitations.
• Update clients’ particulars and social report/review. Conduct casework evaluation, maintain case notes/documents.
• Person centred counselling for clients and/or families - counselling clients who suffer from poor mental health states and coping and adjustment difficulties in their transition.
• Risk assessment - assessing risk of self-harm and to others 
• Financial assessment and fund management and prepare periodic reports as required - identifying and referring cases for financial assistance (e.g. generate Means Test Subsidy Change Rate Report from MOH for invoices printing/Changed Subsidy report, IHDC Master
• Any other additional tasks assigned by the Management.

Requirements:

• Degree in Social Work
•  1 - 2 years’ social work experience
• With social work experience in residential setting for the elderly is an advantage

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Location: Jurong East Govt
Pay: $13 per hour / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week,3 rotating shifts, AM/ PM / Night Shift (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• Nil

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• In charge of running the overall operations of student care centre, including programme planning, curriculum development and implementing health & safety procedures.
• Active network and relationship building with the parents and stakeholders.
• Staff supervision and mentoring.
• Evaluate and constantly improve the staff classroom management and teaching methods.
• Possess a passion to reach out to and empower children and a self-motivated team player with strong interpersonal and communication skills.
• In charge of yearly events and activities of the centre.

Job Scope:

• Handle enquiries to provide regular feedback to parents
• Oversee daily operations and enrolment
• Liaise with HQ and parents on centre matters
• Mentor and lead teachers to ensure programmes are carried out

Job Requirements:

• Able to teach Chinese is a plus.

• Related-work experience in teaching in Schools, Enrichment Centres or providing Private Tuition is preferred

• Team-oriented player

• Passionate in working with primary school children

• Possess excellent work ethics and integrity

• Conduct in-house programs and be the role model to the students for good habits and values.

• Ensure the well-being of the students in the centre.

• Implement effective classroom management and ensure that safety and security protocols are met at all times.