Total 729 contract manager job vacancies in Customer Service category in The Philippines

We are actively hiring for a client in a Nursing Home & Senior Care Centre setting in Singapore and we wish to invite interested candidates to apply the role.

Job Code: SNSM09/04/CM

Permanent Centre Manager
Job Description

• Manage full day-to-day operations and lead multi-disciplinary teams across 3 centers in Woodlands, Yishun, and Bedok.
• Direct holistic care management by collaborating with Centre Administrator, Asst/Social Worker, Staff Nurse, AHPs for Initial Assessments, Admissions and MOH regulated reviews.
• Ensure all services meet nursing standards and MOH regulations, inspections, and licensing renewals.
• Drive community initiatives, talks, and partnerships with community organizations, healthcare providers and government agencies to increase center visibility and attract new clients.
• Establish and maintain internal work processes, safety protocols, and emergency preparedness plans to ensure high-quality care delivery.
• Knowledge on subvention claims, workload submissions, and prompt reporting to government regulators.
• Oversee staff recruitment, rostering, and skills-mix optimization while providing coaching and performance management.
• Monitor budget and resource allocation to ensure cost-effective operations and improved productivity.

Requirements

• Possess a Diploma, Graduate Diploma or Degree in Social Work, Community Care or Gerontology
• Have a minimum of 6 years of experience in healthcare or a related sector.
• Display strong organizational, communication, interpersonal, and writing skills.
• Prioritize experience in a healthcare setting and demonstrate a sincere passion for eldercare.

Drop in your CV to: hr@pacificrehab.com.sg

Or WhatsApp 8022 6814

Quick SIGN UP here : https://form.jotform.com/250558451726461

Job Summary

Act as the main point of contact for patients and stakeholders, coordinating appointments, admissions, and service requests to ensure a smooth and well-managed patient journey.

Job Responsibilities

• Handle enquiries from patients, next-of-kin, and internal/external stakeholders
• Coordinate appointments and admissions in accordance with clinical and operational guidelines
• Act as a liaison between patients, doctors, and hospital departments
• Provide personalised support and ensure a positive patient experience
• Manage patient requests, feedback, and service recovery when required
• Support VIP/VVIP coordination and ensure seamless service delivery
• Maintain accurate patient records and documentation
• Identify service gaps and support improvement initiatives
• Assist with reporting, data tracking, and administrative duties
• Participate in on-call duties based on roster

Requirements

• ‘O’ / ‘A’ Levels or Diploma qualification
• Minimum 3–4 years of experience in healthcare or customer-facing roles

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location

Hougang

Working Hours

5 Days including weekends
AM / PM / ON

Key Responsibilities

• Handle inbound and outbound customer enquiries professionally and promptly
• Provide accurate information regarding services, appointments, and processes
• Schedule and coordinate appointments as required
• Update and maintain accurate customer records in the system
• Escalate complex cases to the relevant departments for resolution
• Ensure service standards and response timelines are met

Requirements

• Minimum ‘O’ Level
• Prior experience in customer service or call centre environment is an advantage

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location

Ubi

Working Hours

Office Hours
Monday to Friday.

Key Responsibilities

• Handle inbound and outbound customer enquiries professionally and promptly
• Provide accurate information regarding services, appointments, and processes
• Schedule and coordinate appointments as required
• Update and maintain accurate customer records in the system
• Escalate complex cases to the relevant departments for resolution
• Ensure service standards and response timelines are met

Requirements

• Minimum ‘O’ Level
• Prior experience in customer service or call centre environment is an advantage

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Summary

Act as the main point of contact for patients and stakeholders, coordinating appointments, admissions, and service requests to ensure a smooth and well-managed patient journey.

Job Responsibilities

• Handle enquiries from patients, next-of-kin, and internal/external stakeholders
• Coordinate appointments and admissions in accordance with clinical and operational guidelines
• Act as a liaison between patients, doctors, and hospital departments
• Provide personalised support and ensure a positive patient experience
• Manage patient requests, feedback, and service recovery when required
• Support VIP/VVIP coordination and ensure seamless service delivery
• Maintain accurate patient records and documentation
• Identify service gaps and support improvement initiatives
• Assist with reporting, data tracking, and administrative duties
• Participate in on-call duties based on roster

Requirements

• ‘O’ / ‘A’ Levels or Diploma qualification
• Minimum 3–4 years of experience in healthcare or customer-facing roles

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location

Ubi

Working Hours

5 Days including weekends
AM / PM / ON

Key Responsibilities

• Handle inbound and outbound customer enquiries professionally and promptly
• Provide accurate information regarding services, appointments, and processes
• Schedule and coordinate appointments as required
• Update and maintain accurate customer records in the system
• Escalate complex cases to the relevant departments for resolution
• Ensure service standards and response timelines are met

Requirements

• Minimum ‘O’ Level
• Prior experience in customer service or call centre environment is an advantage

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location

Ubi

Key Responsibilities

• Handle inbound and outbound customer enquiries professionally and promptly
• Provide accurate information regarding services, appointments, and processes
• Schedule and coordinate appointments as required
• Update and maintain accurate customer records in the system
• Escalate complex cases to the relevant departments for resolution
• Ensure service standards and response timelines are met

Requirements

• Minimum ‘O’ Level
• No Need experience training provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Summary

Act as the main point of contact for patients and stakeholders, coordinating appointments, admissions, and service requests to ensure a smooth and well-managed patient journey.

Job Responsibilities

• Handle enquiries from patients, next-of-kin, and internal/external stakeholders
• Coordinate appointments and admissions in accordance with clinical and operational guidelines
• Act as a liaison between patients, doctors, and hospital departments
• Provide personalised support and ensure a positive patient experience
• Manage patient requests, feedback, and service recovery when required
• Support VIP/VVIP coordination and ensure seamless service delivery
• Maintain accurate patient records and documentation
• Identify service gaps and support improvement initiatives
• Assist with reporting, data tracking, and administrative duties
• Participate in on-call duties based on roster

Requirements

• ‘O’ / ‘A’ Levels or Diploma qualification
• Minimum 3–4 years of experience in healthcare or customer-facing roles

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Centre Manager (Enrichment Centre)
• Working Days:
• Mon-Fri: 2pm-8 PM (2 days off day)
• Sat & Sun: 9am-5pm
• Work Location: Marine Parade
• Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000
• Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Working Days:

Mon-Fri: 2pm-8 PM (2 days off day)
Sat & Sun: 9am-5pm

Work Location: Marine Parade
Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000

Reporting to: Director / Head of Academics

Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

Location

Ubi

Key Responsibilities

• Handle inbound and outbound customer enquiries professionally and promptly
• Provide accurate information regarding services, appointments, and processes
• Schedule and coordinate appointments as required
• Update and maintain accurate customer records in the system
• Escalate complex cases to the relevant departments for resolution
• Ensure service standards and response timelines are met

Requirements

• Minimum ‘O’ Level
• No Need experience training provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Salary: up to $8000

Working Days & Hours: Mon-Fri Office Hours

Location: Queenstown

Job Description:
Integrate risk considerations that aligns with Group Enterprise Risk Management Framework into institutional strategy and transformation

Lead horizon scanning and emerging risk analysis

Develop and monitor Key Risk Indicators (KRIs) aligning to Balanced Scorecard metrics

Facilitate enterprise risk discussions at various levels and management platforms

Provide strategic insights across domains

Translate complex risks into clear, actionable narratives

Act as the risk advisor to various operating departments and promote risk awareness and accountability amongst management and staff.

Provide training and educational programs on risk management practices to promote a culture of safety, quality, and risk awareness among staffs at all levels.

Provide secretariat support for Risk Management Committee (or equivalent) meetings.

Assist in ad-hoc projects, investigations, and administrative duties, where required.

Job Requirements: Min Degree in Accountancy or similar w min 5 yrs of relevant experience in internal controls, compliance or audit, preferably from Accountancy firms. Experience in data protection work will be an added advantage

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Jobscope:

- Toileting and showering duties

- Feeding of patients

Rate: $11/hr

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Supports the grant administration team in implementing the WSS scheme (Basic and Level Up) to support work skills upgrading of Singaporean lower-wage workers. This includes supporting the implementation of WSS (Level Up) for go-live by early 2026 and the business-as-usual for WSS (Basic) as follows:

1. Overall programme management, working with various stakeholders to ensure
   (i) smooth operations (ii) adherence to policy guidelines and proper governance, and (iii) risk mitigation of fraud and abuse.
2. Implement and review communications management plan to engage target audience and encourage take-up, e.g. creatives and content generation, PR & marketing.
3. Assess and manage appeal cases and escalated public enquiries, ensuring timely resolution of such cases, including drafting of replies to members of public.
4. Generate reports for monitoring of implementation progress and track key indicators (e.g. participation rate, grants disbursed).
5. Support the projection of budget requirements and reporting of budget utilisation at regular intervals
6. Manage the WSS outsource service provider to ensure services delivered are up to standard.

• Support in digitalisation projects that leverage data analytics and IT tools to improve business process efficiency, service delivery and compliance with governance and audit requirements.

Project Participation:

• Participate in cross-division projects to contribute to the organisation's strategic objectives;
• Any other duties and ad-hoc projects as assigned.

Requirements
Experience:

• Experience in grants administration, data analytics and customer service will be advantageous

Knowledge/Skills:

• Strong analytical and critical thinking skills
• Good project management and problem-solving skills
• Understand public governance and its principles, particularly in grants management policies and procedures
• Excellent communication skills
• Proficient with MS Word, Excel and PowerPoint;
• Any of the following relevant competencies and skills will also be advantageous:

- Data analytics

- Business process review

- Quality service management

- Design thinking

- Communication management and new media

Personal Attributes:

• Resilient to time pressure and work demands, with a creative flair for problem-solving and innovation.
• Strong interpersonal skills and able to engage external and internal stakeholders
• Resourceful and pro-active in managing work assignments with a can-do attitude
• Versatile and able to work well independently or in a team in a dynamic and fast-paced environment
• Organised, meticulous and detail oriented
• Be committed to the ethos of public service

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Role Summary

This role supports the day-to-day operations of digital customer engagement within the Operations Division. The focus is on managing customer interactions, analyzing engagement data, and improving response workflows across digital channels (e.g. chatbot).

Job Duties:

• Implement initiatives to improve usage of chatbots.
• Introducing features and functionalities that are aligned with the user’s needs. This can be gauged through usage patterns, enquiries received at touchpoints
• Engage with distribution teams to conduct training sessions and sourcing feedback on areas of improvements
• Coordinating with relevant teams such as UI/UX, technology, etc.to explore areas of improvement and reduce poor experience
• Working with business champions to understand context, topics, and types of questions, they expect customers and financial consultants to ensure that the bot is equipped with appropriate responses.
• Collaborate with cross-functional teams to design and implement product requirements.
• Managing the chatbot contents by monitoring daily chatbot performance on dashboards, designing conversations that customers and/or advisors can connect with when they interact with the chatbot
• Review the conversation flows to include disambiguation questions that will lead to a correct response
• Study the pattern of users and their usage journey, review key metrics and reports,
• Participate in ad-hoc projects as assigned by the manager.

Job Requirements:

• Minimum Diploma/Degree in relevant fields
• Hands-on relevant data management.
• Basic analytics (Excel/BI); interpret platform dashboards and export reports.
• Sound knowledge chatbot concept, tools, and other frameworks
• Exposure to CRM/Contact Center tools (e.g., Salesforce Service Cloud) is a plus.
• At least 1-year of relevant experience

Interested applicants please send your resume in MS Words format to joanna.tan@ambition.com.sg and attention to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117