Total 4 Fresh/Entry Level contract manager job vacancies in Customer Service category in The Philippines

• Responsible for setting up, installing, and troubleshooting of semiconductor equipment at customer sites.
• Responsible for providing pre and post sales technical support to service and upgrade equipment.
• Assist in technical training for customers on setup, operations and maintenance.
• Build and maintain strong customer relationship.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome.

Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

JOB SUMMARY

Working as part of the Wealth Solutions Operations (WSO) team in Singapore to provide end-to-end governance and controls of Operational processes covering WS products supported by processing hubs and country. The incumbent will work with key stakeholders across Wealth Lending Operations, Corporate Actions, Settlements, Asset Transfers, Account Maintenance, Tax Operations and support Product Managers, Country / Group related Projects and Process enhancements.

RESPONSIBILITIES

Strategy

• Support the Growth strategy of the Singapore franchise to become the leading wealth manager to affluent clients.

Business

• To work with WSO’s stakeholders including COO, WL, Banca and CMPS Product Managers as well as hubs in India and Malaysia, Contact Centre &Client Experience teams. The job holder will also liaise with Compliance, Finance and other retail departments to achieve Business and Operational efficiency targets.

Processes

• To manage the preparation, printing and mailing of Advices, Contract Notes and termsheets. He/she also needs to be able to support general queries and process instructions relating to Wealth Lending. In addition, the jobholder will assist in the collation, preparation and submission of weekly &monthly MIS and prepare monthly updates for BGM/NFRF Project updates to Management. The job holder will also be responsible for reviewing DOIs from Country and processing hubs.  

People & Talent

• Quick learner, be a team player, be reliable, curious and able to escalate issues promptly where appropriate. Be comfortable working in a fast-paced environment and prepared to go the extra mile. 

Risk Management

• Support the Country Process Owner in the management of operational risk across processes to identify, assess, manage, mitigate, monitor, report and escalate operational and technology risks within the ambit of the Operational Risk Framework.

Governance

• Be responsible for assisting the Head of WSO SG in the governance of processing Hubs, Custodians and 3rd Party service providers including the conduct of service and periodic risk reviews, and managing all queries related to governance, regulatory and statutory issues.

QUALIFICATIONS

• 1-2 years’ experience working with Wealth Lending, Premium Financing, Leverage Financing and Capital Market products, open for fresh graduates.
• Providing support for various Wealth Lending operations processes within Country and Global Business Services (GBS).
• Providing support to Wealth Lending, Premium Financing Business timely.
• Supporting account opening, maintenance, margin calls, lending booklet.
• Participating in project initiatives and taking up ad hoc tasks as required
• Support regulatory fulfilment
• Can work independently and be a team player

Guide customers to use self-service terminals (SST) and internet banking for transactions.

Assist customers with product enquiries, form filling, and e-financing applications.

Perform administrative duties, including document checking, filing, and scanning.

Support corporate account customers with online application issues.

Provide backup support for Service Support Officer duties as needed.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

The Engineer will collaborate closely with the IT Representative , BAU Support, Tech Refresh Team, and IT Administration on the following activities:

Migration Support:
Provide migration support for users undergoing Tech Refresh or when swapping with existing leased laptops.

Communications:
Work with the IT Representative to distribute communications (EDM/Email) to inform users of upcoming activities and events they need to attend throughout the migration process.

Training and Support:
Partner with the IT Representative to conduct migration briefings and facilitate together with onsite engineers.

Pre-Migration Requirements:
Assist users in completing pre-migration requirements, including enabling passwordless login for MFA, encrypting local files and uploading them to the online archive, and transferring documents/files from users’ hard drives to cloud storage.

Printer Management:
Work with the IT Representative to onboard network printers to Cloud Print, ensuring proper configuration and accessibility for users.

Progress Reporting and Recovery Planning:
Provide weekly migration progress reports comparing planned migration targets against actual completion rates for the assigned Professional Group. When progress falls below planned targets, collaborate with the IT Representative to develop and implement recovery plans to ensure project timelines are achieved.

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

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EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K