Total 958 construction engineer job vacancies in Customer Service category in The Philippines

Responsibilities:

• Drive the expansion of the engineering plastics business in ASEAN and India by applying deep technical industry knowledge and data.
• Deliver comprehensive technical solutions, including part design analysis (CAE), tooling, injection molding
• Investigate the mechanical and physical properties of materials using scientific instruments for new product development.
• Provide technical data, competitor comparisons, and post-sales advisory to support commercial activities.
• Conduct failure analysis, benchmark testing, and defect investigation through various testing methods.

Requirements:

• Diploma or Degree in Polymer Science/Engineering or a related field.
• Mandatory knowledge of Polymer/Plastics technology.
• Minimum 3 years of experience in plastics injection molding and chemical analysis.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R22104949 KOH SHI MIN, JOAN (XU SHIMIN)

For candidates who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Carry out daily hands-on maintenance and inspections to ensure all assigned tasks are completed in accordance with service requirements, safety standards, and SUBSAFE procedures.
• Perform troubleshooting and rectification of mechanical and marine diesel systems, including removal, servicing, installation, and system tightness testing.
• Conduct joint inspections and acceptance with ship representatives, and coordinate with ship crews to perform functional testing of ship systems.
• Execute replenishment of submarine supplies, including gases, fuel oil, lubricating oil, and hydraulic oil.

Requirements:

• Preferably at least 3 years of relevant working experience; candidates without prior experience are welcome as training will be provided.
• Proficient in the use of mechanical tools and equipment including spanners, ratchet wrenches, lever blocks, and chain hoists.
• Able to read and interpret technical documents such as 2D assembly drawings and schematic diagrams.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R22104949 KOH SHI MIN, JOAN (XU SHIMIN)

For candidates who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Conducting service and calibration procedures for spectrophotometers, color readers, illuminance meters, and light meters.
• Performing calibration, repair, and maintenance tasks in accordance with standards set by the manufacturing facility in Japan.
• Executing adjustments, alignments, replacements, and repairs of equipment and components as per equipment manuals and schematics, utilizing appropriate soldering tools.
• Providing precise technical support by responding to customer inquiries via phone and email.
• Ensuring accurate data entry and completion of service reports to comprehensively document all repair and calibration activities.
• Monitoring repair cases to guarantee timely completion within the turnaround time specified by the factory guidelines.

Job Requirement:

• Minimum Diploma in Electrical & Electronics Engineering or relevant
• Minimum with 2 year working experience in CCTV/ Security Industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

IT Remote Support Engineer

• Work location: TPY (nearest MRT: Caldecott)

• Industry: Healthcare/Medical Devices.

Responsibilities:

• Provides first-line remote technical support to customers by resolving a wide range of issues within a modality, leveraging technical expertise and troubleshooting skills to deliver effective solutions with a focus on customer satisfaction.

• Receives, registers, and prioritizes customer service requests across various communication channels, ensuring all critical information is documented in the service management system for efficient problem resolution and follow-up.

• Documents all service activities thoroughly, including diagnostic procedures, troubleshooting steps, resolutions, and case statuses, maintaining comprehensive records that support effective case management and future reference.

• Identifies and escalates more complex issues that require additional expertise, providing a detailed account of the troubleshooting performed and collaborating with senior engineers or management to facilitate resolution.

• Ensures all technical support activities are performed in strict accordance with regulatory guidelines, clearly communicating proposed solutions and actions to customers to ensure transparency and compliance.

• Participates in advanced training programs and continuous learning opportunities to deepen technical knowledge and enhance the ability to troubleshoot and resolve more complex issues within the assigned modality.

• Works collaboratively with cross-functional teams, sharing technical insights and best practices to improve service delivery processes, contribute to team success, and enhance overall customer satisfaction.

• Operates under direct supervision in managing and resolving customer issues, applying technical knowledge and judgment to make informed decisions while seeking guidance for non-routine challenges.

• Develops stable working relationships internally, actively exchanging standard information with colleagues, immediate supervisors, project leaders, and other professionals within the team or group to foster collaboration and support collective goals.

• Any adhoc dutied as assigned by team lead.

Requirements:

• Diploma, Bachelor's Degree in Engineering, Medical, Science related field, with 2 years of relevant experience.

• Excellent communication and interpersonal skills.

• Positive attitude and enthusiasm to learn and ability to work in a team.

Preferred Skills:

• Regulatory Compliance

• Data Analysis & Interpretation

• Root Cause Analysis (RCA)

• Troubleshooting

• Service Operations

• Technical Documentation

• Customer Service

• KPI Monitoring and Reporting

• Product Installation

• Product Repair & Maintenance

BASIC FUNCTIONS
To provide lead on-site acceptance testing, commission, diagnose, troubleshoot, repair and maintenance at customer site. He/she is to also provide training, supervision and coaching to junior service engineers (internal and distributors) to enhance their technical competency. Responsible for driving continuous improvement in Aftermarket process. Investigate and handle customers’ complaint and product failures. Providing technical support and advice to distributors and end customer.

SPECIFIC RESPONSBILITIES

• Ensure all work is performed in accordance with safety regulations and company policies.
• Lead / Attends to commissioning of System Project at customer site.
• Provides technical assistance on factory test of special projects.
• Investigates root causes of engine failures and recommend solution.
• Provides after sales technical support and site service to distributors and dealers in a timely manner
• Perform routine maintenance and inspections to prevent equipment failures and ensure optimal performance.
• Create and maintain detailed service reports, logs, and other documentation related to field service activities.
• Maintain a deep understanding of the Rehlko's products, services, and related technologies.
• Provide guidance and training to junior field service engineers and other technical personnel.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors
• Evaluates distributors and dealers’ technical capability.
• Communicate effectively with customers, internal teams (engineering, sales, customer support), and other stakeholders.
• Drive process improvement and contribute to the development of better service procedures.
• Performs any other service and training duties as and when assigned

QUALIFICATIONS / REQUIREMENTS

• Diploma/degree in Mechanical / Electrical Engineering with at least 10 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possesses strong presentation skills, strong verbal and written communication skills
• Possesses strong customer service orientation, enthusiasm for power generation products

WORKING HOURS / LOCATION

• 5-day work week
• 8.30am to 5.15pm
• Located in Jurong East

OTHER BENEFITS

• Annual leave - 15 days up to 21 days
• Medical, dental, optical and annual health screening benefits
• Other allowances applicable

Salary is commensurable to educational qualifications and working experience of the candidates.

Interested applicants, please attach your resume with your current salary, expected salary, reasons for leaving and notice period upon application.

(Please note that only shortlisted candidates will be notified)

Our client is an MNC specializing in safety equipment for the maritime industry.

Responsibilities

• Conduct service and commissioning work onboard Ships, Offshore installations and at yards
• Provide technical services and remote assistance to customers, partners and colleagues.
• Cover the full end to end of work preparation : problem description, documentation, software
• Cover the full end to end of work closing : signed service report, customer satisfaction, prepare documents for invoicing
• Managed all EHS requirements and issues ensuring a safe working environment and condition compliant with local regulations
• Ensure that policies, standards, rules and job safety analyses are carried out prior to execution of safety critical tasks
• Report any incidents or near-misses if required

*Candidates with fire safety experience will be preferred
*Bachelor level. Electronics & IT/network, System integration - or similar.

No working or local/global travel limitations

Please send across your most updated CV, only candidates with the relevant experience will be considered.

(Brunel International South East Asia Pte Ltd, Registration Number: 199603098R | Company License Number : 16S8067 | Eve Ng EAP Registration Number R2198025.)

We are looking for IT Support Engineers who possess a strong understanding of fundamental IT concepts, proficiency in operating systems like Linux and Windows, expertise in hardware management, and outstanding problem-solving abilities.

This position entails monitoring and maintaining the functionality of company computer systems, which includes installing and configuring hardware and software, as well as troubleshooting technical issues.

Essential Skills:

1) Proficiency in hardware installation/troubleshooting, including resolving memory issues, display problems, HDD installation/replacement, etc..

2) OS installation including various versions of Windows and Linux.

Demonstrate the ability to work well with others :

· the ability to work well with others.

· Knowledge of computer operating systems, hardware, and software.

· analytical thinking skills.

· Knowledge of engineering science and technology.

· to be thorough and pay attention to detail.

· customer service skills.

· excellent verbal communication skills.

The International Service Engineers for Heat & Gas Systems will provide technical service on PureSOx Exhaust Gas Cleaning installations, as well as on Smit LNG and other Inert Gas Systems. Main responsibilities includes:

• Execute international and local field service jobs within the Heat & Gas Systems portfolio that are requested through the International Marine Service Desk;

• Perform troubleshooting, to solve the customer’s problem, with full autonomy within the job scope on board of vessels in the requested port; if needed, sail with a vessel until the problem is solved;

• Change components, upgrade equipment and control systems, perform re-commissioning, perform safety checks and adjustments, and advise and coach customers and crew in product usage;

• Execute Inspections, Condition Audits and Sensor Exchange;

• Consult if needed Global Technical Specialists before, during and after the field service;

• Build relations to customers and crew;

• Report and document performed field service as per guidelines;

• Pick-up and bring bookings, VISAs, permits, spare parts, equipment etc. needed to perform the field service;

• Work together with other International Marine Service Organization members as a team, and act as a technical support backup to Global Technical Specialists and Global Coordinators if so required; use and support the ISE network pro-actively, share findings with colleagues;

• Travel to execute marine service jobs, participate in trainings, team meetings etc., primarily in the own region (Asia) but also globally when needed.

Job Description:

• In charge of providing after-sale service and support with the highest standard of professionalism and efficiency to achieve total customer satisfaction.
• Responsible for performing installation, retrofit & upgrade, preventive maintenance, troubleshooting and repair for electronics assembly and inspection equipment.
• In charge of diagnose technical problem, determine the solution and assist customer in implementing the fix.
• Responsible for conducting on-site evaluation for electronics assembly and inspection equipment at customer sites.
• Responsible in supporting sales in technical support and application of products.

Requirements:

• Min Diploma in Electrical/ Electronic in Engineering
• Min 2 years of experience in Electronics and Semiconductor or Automation industry

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

The position holder is responsible for maintaining the confidentiality of all prices and plans and shall not disclose confidential information without the approval of her/his Manager at all times.

Key Tasks:

1) Sales Functions

• Support daily sales quotation and operation.
• Prepare sales quotations and proposal based on technical specifications.
• Follow up sales inquiry.
• Build and maintain good customer relations with existing accounts.
• Actively pursue new sales opportunities.
• Monitor marketplace information and provide recommendations.
• Regular customer visits to position En-Syst as the preferred service provider
• Provide appropriate technical support to customers, consultants, and prospect.

2) Administration and Operational Functions

• Keep good records of documentation, including enquiry register log.
• Co-ordinate and lead meetings.
• Prepare service sales work order
• Lead and execute improvement/new processes and customer service experience.
• Ensure process conformance and local legislative compliance with appropriate standards and authorities.

3) Project Functions

• Conduct site surveys with supplier, contractors & clients for Service Work
• Co-ordinate with supplier, contractors & client for smooth delivery and timely completion of project (Service).
• Attend site meeting and involve in discussion with clients and consultants.
• Work with different technical discipline internal or external vendors to meet technical requirements.
• Carry out any ad-hoc duties as assigned by Management.

Requirements:

• ITE / Diploma in Engineering
• Possess a valid Singapore driving license and prefer to own vehicle
• At least 2-3 years of experience is required in industry sales experience and meeting a sales goal

Personal Competencies:

• Good customer service and relations skill
• Must be pc literate (PPT, Word, Excel)
• Independent, team player with good interpersonal skills
• Good command of English

Key Responsibilities

• Provide L2 application and system support, investigating incidents, alerts, and performance issues to restore services within SLA timelines.
• Troubleshoot complex problems using logs, monitoring tools, and diagnostics; conduct root cause analysis and implement preventive fixes.
• Collaborate with L3 engineers, DevOps teams, and vendors to resolve escalated technical issues and support deployments or releases.
• Monitor system health proactively, execute approved patches/configuration changes, and maintain operational stability.
• Maintain clear documentation (runbooks, SOPs, incident reports) and support compliance, audits, and security best practices.

Requirements

• Diploma or higher in Computer Science, IT, or related field
• Min. 4 years of working experience in application/system support or operations roles.
• Working knowledge of cloud platforms (AWS preferred), databases (MySQL/PostgreSQL), and REST API integrations would be advantageous.
• Strong troubleshooting, analytical, and incident-handling skills in high-availability or mission-critical environments.
• Familiarity with ticketing/on-call processes, change management practices, and operational documentation standards.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elaine Wong (Zoe) l Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,500 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description & Requirements

We are looking for Help Desk Support Engineer (L1) in Singapore. You will be working in Singapore business hours from 8 AM to 5 PM

• 1-4 Years of experience in technical support / service desk
• The individual Service Desk analyst will provide level 1 IT Service Desk support
• Log, categorize, and prioritize incidents and service requests accurately in ITSM platform ServiceNow
• Provide support to end users via phone, chat, email or web
• Ability to diagnose and resolve common hardware/software/network issues
• Familiarity with Windows, MacOS
• Use remote support tools (e.g., Microsoft Teams, Bomgar, RDP) to guide users and resolve issues efficiently.
• Proficiency in troubleshooting tools like Outlook, Word, Excel, and Teams
• Experience with service management tools (e.g., ServiceNow, Jira, Zendesk, Freshdesk)
• Clear Communication Skills and Customer Service Focus
• Hands-on experience with ITSM/ticketing system ServiceNow
• Familiarity with remote troubleshooting tools and techniques
• Strong technical aptitude: Basic knowledge of Windows Devices, Mac OS (Apple devices), Microsoft Office Suite, VPN, printers, and basic networking.
• Adhere to ITIL-aligned processes such as Incident Management, Request Fulfillment, and Access Management.
• Proficiency in Mandarin (spoken and written) is required as this role supports Mandarin-speaking end users across Mandarin-speaking regions. The Help Desk Agent will handle calls, emails, and technical documentation exclusively in Mandarin.

Preferred (Nice to Have):

• ITIL Foundation certification.
• Familiarity with AVD, Citrix, or virtual desktop environments.