Total 4 job vacancies by Sam Sam Sam Pte. Ltd.

INITIA Group SG are looking for Front of House Staff! 

Overall Job Objectives

We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands . He / She will be assisting the outlet incharge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction.

Core Responsibilities 

• Host & greet guests in a warm and friendly manner

• Well-versed with outlet’s products and services; can sell products when appropriate

• Provide high standard of service through active interaction with guests

• Adhere to the operations and procedures; and suggest improvements for the betterment

• Well-groom and represent the brands.

• Understand POS/ordering to ensure smooth operation.

• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible

• Assist Outlet incharge to promote specific menu/services.

Job Specifications 

• No experience / fresh entry welcome to apply!

• Prefer candidate who with excellent communication skills with good command of Mandarin and English

• Able to work independently and demonstrate POSITIVE energy

• Friendly, outgoing and dedicated to outstanding customer service

• Minimum working days are 1 weekday and 1 weekend each

• Work Visa will not be provided by the company

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.

• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.

• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.

• Escalate guest issues to superiors promptly and suggest service improvements where possible.

• Represent the brand with professional grooming and positive interaction.

Benefits of the role 

• Career Progression

• Working location will be premium location at Orchard area

• Collaborative and inclusive work environment that values creativity and innovation.

• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

.

You may visit our website to learn more about us: https://initia.sg/

APPLY NOW! 

Overall Job Objectives

We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands . He / She will be assisting the outlet incharge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction.

Core Responsibilities 

• Host & greet guests in a warm and friendly manner

• Well-versed with outlet’s products and services; can sell products when appropriate

• Provide high standard of service through active interaction with guests

• Adhere to the operations and procedures; and suggest improvements for the betterment

• Well-groom and represent the brands.

• Understand POS/ordering to ensure smooth operation.

• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible

• Assist Outlet incharge to promote specific menu/services.

Job Specifications 

• No experience / fresh entry welcome to apply!

• Prefer candidate who with excellent communication skills with good command of Mandarin and English

• Able to work independently and demonstrate POSITIVE energy

• Friendly, outgoing and dedicated to outstanding customer service

• Minimum working days are 1 weekday and 1 weekend each

• Work Visa will not be provided by the company

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.

• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.

• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.

• Escalate guest issues to superiors promptly and suggest service improvements where possible.

• Represent the brand with professional grooming and positive interaction.

Benefits of the role 

• Career Progression

• Working location will be premium location at Orchard area

• Collaborative and inclusive work environment that values creativity and innovation.

• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

.

You may visit our website to learn more about us: https://initia.sg/

APPLY NOW! 

Overall Job Objectives

We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands . He / She will be assisting the outlet incharge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction.

Core Responsibilities 

• Host & greet guests in a warm and friendly manner

• Well-versed with outlet’s products and services; can sell products when appropriate

• Provide high standard of service through active interaction with guests

• Adhere to the operations and procedures; and suggest improvements for the betterment

• Well-groom and represent the brands.

• Understand POS/ordering to ensure smooth operation.

• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible

• Assist Outlet incharge to promote specific menu/services.

Job Specifications 

• No experience / fresh entry welcome to apply!

• Prefer candidate who with excellent communication skills with good command of Mandarin and English

• Able to work independently and demonstrate POSITIVE energy

• Friendly, outgoing and dedicated to outstanding customer service

• Minimum working days are 1 weekday and 1 weekend each

• Work Visa will not be provided by the company

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.

• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.

• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.

• Escalate guest issues to superiors promptly and suggest service improvements where possible.

• Represent the brand with professional grooming and positive interaction.

Benefits of the role 

• Career Progression

• Working location will be premium location at Orchard area

• Collaborative and inclusive work environment that values creativity and innovation.

• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

.

You may visit our website to learn more about us: https://initia.sg/

APPLY NOW! 

Job Description & Requirements

What is INITIA?

The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

Our brands :

• Bada Hair (Previously known as Leekaja Beauty Salon)

• Walking on Sunshine

• You Are My Sunshine

• Ministry of Scalp Therapy

• F&B Brands

We are hiring additional Customer Service Officers.

He or she will be addressing the needs of all customers and ensures an exceptional guest experience.

If you're passionate and has a background in customer service, apply now! Be part of our growing Family!

ROLE OVERVIEW :

- Communicate with customers, understand their needs and attend to their queries

- Handle and resolve customers’ feedbacks and concerns

- Ensure a wonderful salon experience for our customers to increase customer retention

- Handling phone enquiries with etiquette

- Serving light refreshments to customers and attending to their needs

- Schedule customers’ appointments and other ad-hoc duties as assigned

- Gather customer satisfaction levels and feedback on customer services for continuous improvement

- Provide feedback and ideas to improve operations and enhance customer experience

- Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

WHAT WE ARE LOOKING FOR :

- Well-groomed and maintain a professional self that suits our salon image.

- Good and precise communication skills

- Service oriented and passionate about serving customers

- Prior experience in the beauty line would be advantageous

- Prefer can start immediately

WHAT TO EXPECT :

- Training is provided

- Opportunity for career progression

- Staff Discounts

- Birthday Vouchers

- Annual Leave, Marriage and Compassionate leaves

- Good performance annual increment

- Referral incentive