We are looking for someone to provide administrative and operational support to agents across PWR and Marketplace, ensuring smooth processes, timely communication, and a seamless agent experience.
Responsibilities
- Onboard and support users in effectively adopting and utilizing the platform’s features and services.
- Source, evaluate, and identify relevant products, services, and opportunities that add value to the community and its clients.
- Manage subscription renewals and engage prospective users to drive platform growth and user adoption.
- Assist with presentations, user enquiries, and day-to-day community engagement activities.
- Conduct system testing, identify enhancement opportunities, and provide feedback to improve functionality and overall user experience.
- Perform ad-hoc tasks as assigned to support the department needs.
Requirements
- Diploma or Degree in any discipline.
- Strong communication and interpersonal skills.
- Proactive, organised, and detail-oriented.
- Comfortable presenting and training users.
- Tech-savvy with a willingness to learn and improve digital systems.
- Customer-focused and able to work independently.
Benefits
- Conducive Work Environment
- Opportunities for Growth and Progression
- Annual Leave up to 21 days
- Festive Leave of 3 days
- Work From Home Leave up to 24 days (if applicable, based on the job nature)
- Birthday Leave and Birthday Benefit
- Medical and Insurance Benefit
- Dress Code : Smart Casual
Other Information
Working Location: Toa Payoh (HDB Hub near Toa Payoh MRT Station)
5-day work week, Mondays to Fridays: 9.00am to 6.00pm
Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary, date of availability via APPLY NOW button.
We regret that only shortlisted applicants will be notified.
