Job Description
- Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
- Perform troubleshooting for client platform related problems
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
- Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
Skills Required
- Minimum 1 year relevant experience in providing desktop support
- Proficient in Microsoft Windows / Windows XP / Microsoft Office
- Experience in providing desktop support to senior management
To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com
EA Licence No.:18S9405 / EA Reg. No.:R1330864
Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.
