Total 254 quality control manager job vacancies in Art / Design / Entertainment category in The Philippines

As a manager, you will ensure that your diverse portfolio of international and local clients receive the same level of excellent service and client care. You will proactively manage and take responsibility for the compliance aspects of your client companies and provide a full range of company secretarial services. In addition, you will train, supervise, guide and coach your team-mates to provide exceptional services.

Requirements:

• Minimum 8-12 years of relevant corporate secretarial managerial experience
• Must be CSIS / ICSA qualified.
• Experience working with a diverse portfolio of private and listed companies across various industries.
• Adept at handling multiple projects independently with excellent planning skills
• Adopt a positive leadership approach towards empowering and coaching team members.
• Strong communicator with stellar people management skills.
• Keen passion for change and continuous improvement.

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

ASSISTANT DESIGN MANAGER (C&S) - LTA Project

• Industry: A1 Main Contractor - Korean MNC

• Office is near Jurong East MRT, Singapore

• 5.5 Days Alternate Saturday, 8am-6pm / 8am-12pm

• Salary: $6500 - $8500 + Bonus

• Minimum 7 years of experience with Degree / Diploma in relevant architectural field in the construction supervision of architectural works for projects

• LTA / Building experience will be beneficial as current ongoing project is related to MRT.

• Relevant experience in construction company

• Good knowledge of structure and architectural details

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Assistant Design Manager role

Job Description

• Assist (Senior) Design manager, supervise architectural works and ensure all works are carried out in compliance with standards, safety & environment regulations

• Manage the drawing submission schedules based on the planned work progress

• Coordinate and review all design matters with LTA, authorities, consultants, subcontractors, etc.

• Manage and control design deliverables related to BIM, technical, contractual and cost issues

• Manage subcontractors, review shop drawings to check to meet all design requirements

• Plan and Manage Architectural work progress scheduling, etc.

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

Work location: Aljunied

Working hours: Monday to Friday, 8.30am – 6pm

Responsibilities:

Workplace Health & Safety, Security

• Assist in developing and maintaining policies, procedures, and risk management processes.
• Perform scheduled inspections and audits to ensure compliance with statutory requirements and internal standards.
• Manage and coordinate all incident reporting, investigation, and close-out with relevant stakeholders.
• Serve as the appointed Fire Safety Manager (FSM Role) and execute duties in compliance with the Fire Safety Act and CERT Regulations.
• Prepare and manage WHSE Committee meetings and working groups (e.g. WHS, Sustainability, Emergency Preparedness).
• Support regulatory compliance relating to WHS, Fire Safety, environmental obligations, and internal audit (e.g. ISOs) requirements.

Sustainability Operations

• Lead the University’s sustainability operations, ensuring alignment with long-term estate development and regulatory requirements.
• Oversee utilities performance and key environmental indicators, providing direction on improvement measures and long-term optimisation.
• Responsible for the timely preparation and quality assurance of the annual sustainability report (ensuring accuracy and data integrity).
• Serve as the primary Point of Contact (POC) for sustainability reporting at Committee-Level.
• Develop and deliver sustainability training to staff and students.
• Provide guidance and technical support to the team members and departments to ensure consistent application of sustainability requirements.

Operations(Coordination & Oversight)

• Coordinate operation-related activities to ensure offices and classrooms remain safe, compliant, and operational.
• Liaise with external service providers and vendors on routine servicing and workplace support matters.
• Monitor service delivery standards and ensure contractual requirements are met.
• Maintain records related to inspections, vendor servicing, and compliance documentation.

Others

• Prepare presentations for management meetings.
• Organize departmental records to ensure information is easily accessible.
• Support special projects and follow-up on instructions from the HOD

Requirements:

• Degree in in Workplace Safety & Health, Environmental Studies, Facilities Management, or equivalent.
• At least 5 years of experience in workplace safety, security, facilities operations, or compliance-focused roles.
• Certified as Fire Safety Manager.
• Certified as a Green Mark Accredited Professional will be an added advantage.
• Certified as ACLP will be an added advantage.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

ASSISTANT DESIGN MANAGER (C&S) - LTA Project

• Industry: A1 Main Contractor - Korean MNC
• Office is near Jurong East MRT, Singapore
• Site is at Jurong East MRT
• 5.5 Days, 8am-6pm / 8am-12pm
• Salary: $6500 - $8500 + Bonus

Job Requirements,

• Minimum 7 years of experience with Degree / Diploma in relevant architectural field in the construction supervision of architectural works for projects
• LTA / Building experience will be beneficial as current ongoing project is related to MRT.
• Relevant experience in construction company
• Good knowledge of structure and architectural details

Job Description

• Assist (Senior) Design manager, supervise architectural works and ensure all works are carried out in compliance with standards, safety & environment regulations
• Manage the drawing submission schedules based on the planned work progress
• Coordinate and review all design matters with LTA, authorities, consultants, subcontractors, etc.
• Manage and control design deliverables related to BIM, technical, contractual and cost issues
• Manage subcontractors, review shop drawings to check to meet all design requirements
• Plan and Manage Architectural work progress scheduling, etc.

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

• Working Days: 5 Days A Week (Monday – Friday), 8.30am to 5.30pm,
• Office at City Hall
• Salary: $5800 to $7800

Requirements

• Bachelor's Degree in Workplace Safety, Health and Environment and accepted WSH-related qualification
• Minimum 10 years’ experience as a WSHO
• Must hold a valid registration with MOM as a WSH Officer

Job scopes

• To oversee all QEHS & ECM functions (Quality, Environmental, Health & Safety) and work closely with all Head of Departments and peers to ensure statutory compliance, KPIs, organizational standards, and policies set are met.
• Responsible for identifying, assessing and advising on risks arising from the workplace or work processes, recommending measures to eliminate or minimise and control the risks and implementing the measures.
• To coordinate, maintain and update documentation for ISO9001:2015, ISO14001:2015 and ISO45001:2018.
• To conduct periodic internal audit for the QEHS management systems.
• Conduct training for employees on the QEHS management systems.
• To facilitate management review meeting.
• To update and disseminate relevant legal and other requirements to company employees and interested parties.
• To update and maintain green & gracious initiatives for certification under the GGBS.
• To analyse accident statistics and develop intervention programme.
• To organise annual Company wide QEHS promotional activities.
• To plan and conduct EHS cross inspection for company projects.
• To arrange for external audit on the QEHS management systems and ensure certifications are kept current.
• To monitor and ensure other QEHS related certifications are kept current (e.g.Bizsafe, GGBS, Registered Scaffold Contractor).
• To prepare annual Company safety targets in-line with adopted targets from company’s Oversea Division.
• To conduct periodic meetings with project WSHO for sharing of operating site issues with a view to standardize QEHS activities for Company project adoption.
• To provide QEHS consultation to Company project sites.
• To provide relevant support to the Business Development Department in tendering exercise.
• To identify & recommend relevant QEHS related training, seminars, forums etc for Company staff participation.
• To liaise & participate in authorities visits to project sites where appropriate.
• To assist & provide advice to project sites on accident/incident investigation upon request.
• To make use of in-house cloud system (i.e., share point, one-drive etc.) to keep records for sharing and easy reference.
• Any other assignments as instructed by the Construction General Manager or Company Director.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

This is a perm role for one of our banking client
The candidate must be willing to work in the Hong Kong Office.

Job Description

• Understand client preference by profiling, probing and assessing clients' background, motivations, investment needs, financial objectives, financial situation to proactively provide wealth management solutions.
• Understand financial markets, investment products, and wealth management principles
• Recommend suitable investment products and solutions.
• Stay updated with market trends, economic developments, and regulatory changes to provide accurate and timely advice to clients
• Meet and exceed customer expectations, providing excellent service and creating favorable connections that results in building long-term relationships with the organization.
• Provide clients with ongoing financial advice and guidance, address their queries or concerns and proactively recommend wealth management solutions
• Manage and optimize interactions with customers to enhance satisfaction, loyalty and business performances
• Collaborate with internal teams to offer comprehensive financial solutions to clients
• Establish and maintain network of associations and organizations that can help advance the achievement of business goals
• Help the company meet its financial objectives through personalized financial planning
• Exemplifies integrity, ethical conduct, and adherence to regulatory guidelines and industry best practices
• Works with Team
• Able to deal positively with change, being agile and resilient in addressing an ever-changing environment.

Educational Qualifications:

• Bachelor's Degree graduate with at least 2- 5 years of extensive and proven experience in Private Banking
• Understanding of financial markets, investment products, and wealth management principles
• Relevant work experience in relationship management focused on investments and business development. Experience in serving high-net-worth individuals and understanding their unique wealth management needs, is preferred.
• Ability to develop innovative financial solutions and effectively manage multiple projects simultaneously
• Excellent interpersonal skills and the ability to build trust and rapport with clients
• Strong analytical and problem-solving abilities with quick decision-making and a results-oriented mindset

Good to have but not required

• HKMA / SFC Type 1 license and a Certified Private Wealth Professional

Interested applicants, please click "

APPLY NOW

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Joselito || EA Registration: R25126580

Efficient and effective management of design development, co-ordination, approval and issue for construction.

Develop and maintain a project-specific BIM Execution Plan to define the BIM objectives, deliverables, responsibilities and procedures for each project.

Implement and enforce compliance with BIM standards to ensure quality and consistency in model creation, data management and coordination.

Use BIM tools to coordinate the design among architectural, structural and MEP disciplines, ensuring clash detection and resolution are carried out effectively.

Ensure that the design requirements of contract are met.

Plan, check, monitor and report on design progress.

Liaise with and co-ordinate with local and overseas designers.

Manage the creation, maintenance and quality assurance of BIM models, ensuring accuracy and consistency across all project stages from design stage to as-built.

Establish and implement QA/QC processes for BIM deliverables, ensuring that models are compliant with the BEP and meet project requirements.

Ensure that data within the BIM models is accurate, up-to-date and securely managed, following digital information security protocols.

Ensure that the as-built BIM model is accurate and complete, preparing it for handover to the client with all necessary documentation.

Generate regular reports on BIM model progress, clashes identified/resolved, and any design adjustments needed.

Printing of project construction-related drawings in both digital and hardcopy format for distribution, such as Construction Drawing, Shop-drawings, As-Built and any other deliverables described in corporate BIM standards and Project BEP.

Attend client meetings and lead the decision-making process affecting the BIM deliverables.

Hold effective design co-ordination meetings and liaise with consultants and project teams.

Ensure authority submissions are planned, accurate and technically complete.

Constantly monitor and maintain the best compliance of drawing submission according to the project schedule.

Perform any other duties deemed necessary and as assigned by the Senior Management.

Knowledge of local authorities' rules and regulations related to curtain wall facade, aluminium facade and related works.

Ability to work under pressure and meet challenging deadlines.

Min 5 years related experience in the field of curtain wall facade, aluminium facade and related works.

Good organisation and communication skills.

Degree or Diploma in Architecture, Civil Engineering or related discipline.

Certificate in Autodesk AutoCAD.

Certificate in Autodesk Revit Architecture for BIM Modelling.

Certified with Specialist Diploma in Building Information Modelling (BIM) by BCA Academy and any BIM authoring software’s modelling course by the software vendor’s authorized training provider.

Completed at least one full cycle at design phase or construction phase.

Job Description & Requirements

Responsible for technical drawings of more complex/large projects or oversees a team of drafters. Ensures that technical drawings are prepared according to time schedule and conform to specifications for construction

· Supervises and monitors the progress of shop drawings by team members for approval submission;

·Ensures the understanding and compliance of drawings with standards and specifications;

·Ensures understanding of project scope and requirements that impact accuracy of shop drawings;

·Prepares shop drawings and necessary documentation submission to main contractors/architects, etc;

·Prepares and updates status of shop drawing submission list for each project;

·Highlights and discusses any discrepancies on items/materials with relevant parties;

·Assists subordinates in the preparation of shop drawing details;

·Co-ordinates and arranges structural and architectural inspections with consultants;

·Prepares shop drawing schedule and submission to consultants for approval;

·Attends site meetings, progress and design meetings to provide status updates and resolves design and other issues;

·Works closely with project team members, clients and vendors to ensure timely completion of projects;

·Monitors and coaches the performance of team members;

·Promote steam spirit and ensures good morale exists among team members;

·Any other duties as may be assigned

Efficient and effective management of design development, co-ordination, approval and issue for construction.

Develop and maintain a project-specific BIM Execution Plan to define the BIM objectives, deliverables, responsibilities and procedures for each project.

Implement and enforce compliance with BIM standards to ensure quality and consistency in model creation, data management and coordination.

Use BIM tools to coordinate the design among architectural, structural and MEP disciplines, ensuring clash detection and resolution are carried out effectively.

Ensure that the design requirements of contract are met.

Plan, check, monitor and report on design progress.

Liaise with and co-ordinate with local and overseas designers.

Manage the creation, maintenance and quality assurance of BIM models, ensuring accuracy and consistency across all project stages from design stage to as-built.

Establish and implement QA/QC processes for BIM deliverables, ensuring that models are compliant with the BEP and meet project requirements.

Ensure that data within the BIM models is accurate, up-to-date and securely managed, following digital information security protocols.

Ensure that the as-built BIM model is accurate and complete, preparing it for handover to the client with all necessary documentation.

Generate regular reports on BIM model progress, clashes identified/resolved, and any design adjustments needed.

Printing of project construction-related drawings in both digital and hardcopy format for distribution, such as Construction Drawing, Shop-drawings, As-Built and any other deliverables described in corporate BIM standards and Project BEP.

Attend client meetings and lead the decision-making process affecting the BIM deliverables.

Hold effective design co-ordination meetings and liaise with consultants and project teams.

Ensure authority submissions are planned, accurate and technically complete.

Constantly monitor and maintain the best compliance of drawing submission according to the project schedule.

Perform any other duties deemed necessary and as assigned by the Senior Management.

Knowledge of local authorities' rules and regulations related to curtain wall facade, aluminium facade and related works.

Ability to work under pressure and meet challenging deadlines.

Min 5 years related experience in the field of curtain wall facade, aluminium facade and related works.

Good organisation and communication skills.

Degree or Diploma in Architecture, Civil Engineering or related discipline.

Certificate in Autodesk AutoCAD.

Certificate in Autodesk Revit Architecture for BIM Modelling.

Certified with Specialist Diploma in Building Information Modelling (BIM) by BCA Academy and any BIM authoring software’s modelling course by the software vendor’s authorized training provider.

Completed at least one full cycle at design phase or construction phase.

Job Summary

Lead and manage design activities and teams to deliver drawings and documents on schedule. Coordinate with clients, consultants, and contract teams to ensure compliance with standards and timely submissions for large-scale construction projects.

Responsibilities

• Plan and control design team activities to deliver drawings and documents according to the master program timeline
• Manage client and consultant relationships to facilitate smooth project progress
• Develop and control drawing submission schedules, ensuring proper sequence and timing for drawing development
• Prepare and manage document submission schedules to meet approval timelines
• Coordinate design matters with consultants and clients to resolve issues and align expectations
• Ensure coordination of main contract and sub-contract designs complies with legal requirements, standards, and codes of practice
• Collaborate with the contract team to manage formal and informal design changes initiated by consultants

Required competencies and certifications

• Bachelor Degree in Civil Engineering or relevant discipline
• Minimum 10 years of working experience in the construction industry, preferably with exposure to large-scale, design-build projects

Preferred competencies and qualifications

• Experience in on-site execution, on-site design, and shop drawing preparation
• Leadership experience coordinating multidisciplinary design teams including Civil, Architectural, and MEP disciplines

Responsible for technical drawings of morecomplex/large projects or overseesa team of drafters.Ensures that technical drawings are prepared according to time schedule and conform to specificationsfor construction

· Supervises and monitors the progress of shop drawings by team members for approval submission;

·Ensures the understanding and compliance of drawings with standards and specifications;

·Ensures understanding of project scope and requirements that impact accuracy of shop drawings;

·Prepares shop drawings and necessary documentation submission to main contractors/architects, etc;

·Prepares and updates status of shop drawing submission list for each project;

·Highlights and discussesany discrepancies on items/materials with relevant parties;

·Assists subordinates in the preparation of shop drawing details;

·Co-ordinates and arranges structural and architectural inspections with consultants;

·Prepares shop drawing schedule and submission to consultants for approval;

·Attends site meetings, progress and design meetings to provide status updates and resolves design and other issues;

·Works closely with project team members, clients and vendors to ensure timely completion ofprojects;

·Monitors and coaches the performance of team members;

·Promote steam spirit and ensures good morale exists among team members;

·Any other duties asmay be assigned

Job Description:

• Manage and coordinate the drafting process across all project phases to ensure the timely delivery of high-quality, accurate, and fully coordinated drawings.
• Ensure all design deliverables are completed in alignment with the project schedule and within the allocated budget.
• Provide mentorship, guidance, and support to the design team, fostering a high-performance culture and upholding professional standards across all design outputs.
• Lead and guide a team of drafters and design coordinators in producing shop drawings, construction drawings, and as-built drawings in accordance with project and authority requirements.
• Proactively identify and assess potential design variations arising from client changes or site conditions. Collaborate with the Project Manager and Contract Manager to facilitate timely submission and evaluation of variation costs.
• Review and validate drawing submissions to ensure they align with design intent, technical requirements, and applicable standards or regulations.
• Develop, implement, and maintain drafting standards, templates, and workflows to improve consistency, efficiency, and quality of drawing production.
• Coordinate with project managers, engineers, architects, and site teams to resolve design discrepancies, incorporate design updates, and ensure drawings reflect real-time conditions.
• Monitor drafting schedules and resource allocation to meet project deadlines and manage workload distribution within the drafting team.
• Conduct internal quality checks and ensure version control of drawings for accurate recordkeeping and traceability.
• Facilitate drawing coordination across disciplines (e.g., architectural, structural, MEP) to ensure clash-free and constructible design documents.
• Coordinate with construction teams to clarify drawing details, issue revised drawings, and resolve technical drawing-related RFIs during project execution.
• Ensure all drawings and documentation comply with client specifications, authority regulations, and internal quality requirements.
• Liaise with external consultants, subcontractors, and vendors to review and coordinate third-party drawing submissions.
• Keep updated on industry drafting software, technologies, and best practices to continuously improve the team's capabilities and output.
• Manage design change processes by handling drawing revisions, updating documentation, and communicating changes to relevant teams.

Job Requirement:

• Degree in Architecture/Interior Design or equivalent discipline
• Minimum 12 years working experience in related field.
• ID experience in construction/fit-out/building industry is an added advantage
• Prior experience supervising/leading others

Advocating for an artist's mental and physical health as needed.

Negotiating contracts for local and foreign performing artists.

Keep and update weekly routine performances.

Handling interpersonal conflicts between artists, such as band members.

Enforcing the terms of a contract.

In charge of the admin of the performer including reporting to the management.

Requirements

Excellent communication and interpersonal skills, public relations skills, marketing and advertising skills, negotiation skills, leadership skills and basic computer skills. Friendly, independent, aggressive, and has the ability to work as part of a team.

Riot Games was founded on the principles that putting players first leads to exceptional experiences. Since the launch of League of Legends in 2009, millions of players around the world log in each month to connect through our games and the music that brings them to life.

As we continue to expand our global content portfolio, we’re seeking an Interactive Music Manager based in Singapore to support the delivery of high-quality interactive music across Riot’s products and partnerships.

That's where you come in.

As the Interactive Music Design Manager in Riot Singapore Game Studio, you’ll help bring Riot’s music vision to life by developing and overseeing interactive music production and in-game implementation across assigned products and features. This role sits at the intersection of music, audio systems, and gameplay — partnering closely with Audio, Design, Engineering, and external music vendors to ensure music is authored, implemented, and optimized for real-time player experiences.

This is not a music supervision, licensing, or marketing-driven role. It is a game music production role with a strong emphasis on music systems, technical integration, and interactive execution, rather than record production or campaign-based music supervision.

This is a position based in Singapore, working closely with both global and regional Riot teams.

Responsibilities:

Production Scope & Accountability

• Translate gameplay goals, creative vision, and system intent into clear, actionable interactive music briefs.
• Be responsible for end-to-end interactive music production for game cosmetic products across League of Legends & Teamfight Tactics. 

Interactive Music Systems & Implementation

• Own and oversee end-to-end game music delivery across the team, spanning asset creation, in-game implementation, and final validation.
• Partner with game teams to define and support interactive music system behavior, including transitions, layering, states, and real-time logic.
• Supervise and review interactive music implementation using middleware or game engines (e.g., Wwise, FMOD, Unreal, Unity or equivalent) and ensure performance considerations are met.
• Guide and support external composers and vendors on interactive music design best practices for real-time gameplay.
• Validate music content against runtime performance, memory, streaming, and platform constraints.
• Ensure profiling, debugging, and iteration of in-game music behavior to ensure a polished player experience.

Team Alignment & Collaboration

• Foster healthy collaboration, craft growth, and accountability across internal team members and external contributors
• Maintain alignment & relationship building with partners & stakeholders at Riot LAX HQ, including League Creative eXpressions (LSCX) & Riot Games Music (RGM)
• Facilitate collaboration & communication across global, regional, & external partners
• Support interactive music team members through goal setting, feedback, and ongoing development.
• Surface and escalate music-related risks, dependencies, and tradeoffs related to implementation, scope, or technical constraints.

Outsource & Resourcing

• Manage outsource music production & the day-to-day work of external composers and vendors, including interactive design direction, revisions, and delivery expectations

• Recommend and assess composers and music vendors based on creative fit, interactive design fluency, and technical delivery capability.
• Set clear expectations for interactive deliverables, implementation readiness, and iteration cycle
  
  Creative Execution & Quality

• Guide & oversee day-to-day creative execution & iteration with external composers, ensuring music supports interactive systems and gameplay needs.
• Oversee recording, revisions, and final music assets with gameplay constraints in mind.Maintain a high creative and technical quality bar across all music deliverables
• Provide clear actionable feedback on both musical content and in-game behavior throughout production cycles
  
  Constraints & Operations
• Balance quality, scope, time, and budget within defined production constraints
• Validate production milestones and deliverables prior to creative sign-off and implementation.
• Facilitate invoice submission and payment by validating milestones and coordinating with Production and Finance partners

Required Qualifications:

• 5+ years of professional experience composing and technically implementing music for shipped video games
• Ability to translate creative vision and product intent into clear interactive music design briefs
• Demonstrated ability to uphold a creative and technical quality bar without serving as a primary composer Individual Contributor
• Experience managing outsourced music production, including interactive design guidance, revisions, and delivery expectations
• Sound judgment in assessing composers or music vendors based on interactive design capability and production constraints
• Working knowledge of interactive music systems and middleware (e.g., Wwise, FMOD or equivalent)
• Experience collaborating cross-functionally with Audio, Design, Product and Engineering teams
• Strong understanding of music production workflows, recording processes, and delivery pipelines
• Ability to balance quality, scope, time, and budget within defined constraints
• Experience validating production milestones and facilitating invoices with Production and Finance
• Strong communication and stakeholder collaboration skills across disciplines and regions

Desired Qualifications:

• Previous experience working at a games developer or publisher
• Hands-on familiarity with Wwise, Unreal, Unity, or proprietary game engines.
• Deep fandom or working knowledge of Riot IPs & their cultural/music identities.
• Experience managing outsource vendors, composers and musicians.
• Experience working with international teams and global music talent.

We are seeking an experienced and service-driven Senior Manager / Manager (Hospitality) to lead hospitality operations within a premium residential care environment. This role is ideal for a dynamic leader who is passionate about delivering exceptional, resident-centric experiences while maintaining high operational and service standards.

Key Responsibilities

Resident Experience & Operations

• Oversee daily hospitality operations including dining, housekeeping, and laundry services

• Deliver a personalized, high-touch experience tailored to resident needs

• Gather and analyse feedback from residents and next-of-kin (NOK) to drive continuous improvement

Dining Services & Nutrition

• Collaborate with Nutritionists and care teams on menu planning and food service delivery

• Ensure meals meet dietary, nutritional, and quality standards

• Maintain consistency in food quality, presentation, and overall dining experience

Cost Management & Procurement

• Manage budgets and monitor cost efficiency per resident

• Oversee sourcing and procurement of food and hospitality supplies

• Drive cost optimisation while maintaining service excellence

Service Standards & Continuous Improvement

• Enforce SOPs and uphold high service standards across all functions

• Conduct regular inspections on service delivery, cleanliness, and environment

• Identify gaps and implement improvements using data and feedback

Team Leadership

• Lead, coach, and develop a high-performing hospitality team

• Drive training initiatives to maintain service quality

• Foster a strong, resident-first service culture

Problem Resolution

• Act as the escalation point for resident and NOK concerns

• Handle service recovery professionally and efficiently

• Make sound, real-time decisions to uphold service standards
  

Requirements

Education & Experience

• Degree in Hospitality or related field

• Minimum 5 years of relevant experience

• Experience in healthcare, senior living, or hospitality environments preferred

• Proven track record in operations and team leadership

• Willingness to work weekends

Skills & Competencies

• Strong operational and cost management capabilities

• High attention to detail with a strong service mindset

• Excellent communication and stakeholder management skills

• Effective leadership and team development abilities

Knowledge

• Hospitality operations (F&B, housekeeping, laundry)

• Food safety and regulatory standards
  

What We’re Looking For

• Resident-focused, hands-on, and service-oriented individual

• Calm, decisive, and accountable under pressure

• Collaborative and adaptable team player

• Passionate about delivering meaningful, high-quality service experiences