Total 3 Junior Executive customer experience manager job vacancies in Art / Design / Entertainment category in The Philippines

Job Title: Logistics assistant (Customer service) (ID3589)
Location: Changi
Working Hours: Mon-Fri 8:30am to 5:30pm ,Sat 8:30am-12:30pm(every Sat is WFH)
Salary： $2800-$3300

Key Responsibilities
1. Attend to customer enquiries and ensure accurate capture of job requirements for all orders.
2. Maintain good working relationship with customers.
3. Advise customers on delivery schedules and inventory-related matters.
4. Communicate customer requirements to the Traffic Controller to ensure smooth job execution.
5. Create trucking jobs and monitor their progress to ensure deadlines are met.
6. Source potential hauliers to facilitate the efficient reuse of import containers.
7. Provide timely updates to customers regarding shipment status and any delays.
8. Provide after-hours support for customer enquiries when required.
9. Perform other ad-hoc duties as assigned by the Operations Manager.

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:    

This is a technical role focusing on guiding and driving changes that optimize business processes, improves experience and foster innovation to maintain competitive advantage in Personal Lines, Accident & Health and SME Packages space in APAC region.

The role will provide technical guidance and input implementing digital strategies for APAC that align with company’s goal.

Job Duties:

• Design, prototype, build, configure and support services and front-end applications for Allied World
• Design and build Web integration components
• Design and build application monitoring
• Create and maintain design specifications and related technical documents
• Lead requirements gathering, design and code reviews
• Support and maintain Allied World services and applications
• Provide support for Production environment including release management, incidents management and incidents resolution
• Participate in peer code reviews and adhere to best practice development methodologies

Essential Requirements:

• Strong requirements gathering skills
• Knowledge of insurance industry
• 10+ years of experience with Web technologies & Cloud platforms (AWS)
• 4+ Years of experience with AWS specifically Serverless and ECS/EKS stack
• Strong understanding of Microservice/OOP/OOD
• Strong understanding of Test-Driven Development and Continuous Integration
• Experience with GitHub and related CI/CD tools along with Github Copilot
• Experience with REST Web Services / Web API
• Experience with JavaScript and JavaScript frameworks (Node.js, React, Remix.JS)
• Experience with Python and leading Web/API frameworks
• Experience with Cloud Services (mainly Amazon AWS)
• Working knowledge of Python / Django
• University Degree or Diploma in Computer Science or related field
• Practical experience with insurance/reinsurance and multi-currency accounting applications

Working at Allied World

Our team of over 1,400 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

· Instant membership in the Allied World Family— a global network of colleagues who will support your career journey

· A manager who will help you build your career through a structured coaching program

· Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington(CT), Hong Kong, London, Los Angeles, Malaysia, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworldhttp://facebook.com/alliedworldand LinkedIn atlinkedin.com/company/allied-world.

[Job ID: 1153336]

Responsibilities:

• Operate and maintain 6.6kV and 22kV high-voltage distribution network equipment, systems, and apparatus under the direction of the Authorised Person (AP).
• Receive, verify, and execute operational and switching instructions in accordance with approved procedures.
• Ensure compliance with safety standards and operational protocols during all switching activities.
• Support project and operational requirements as assigned.

Requirements:

• Diploma in Electrical Engineering/Computer Engineering.
• No experience required, however candidates with minimum 3 years’ experience as Switching Personnel for 6.6kV/22kV switchgear will be at an advantage.
• Demonstrated experience supporting high-voltage distribution projects is an added advantage.
• Strong flexibility and adaptability to meet project timelines and operational demands.
• Own personal vehicle required to attend site meetings.
• Completion and passing of relevant Operation Personnel training courses is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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