Total 62 process improvement manager job vacancies in Administrative / Clerical category in The Philippines

Personal Financial Relationship Manager / Advisor

Key Responsibilities

• Understand customers’ financial needs and provide tailored advice, solutions, and timely recommendations
• Promote and cross-sell a comprehensive suite of banking and investment products, including insurance, structured deposits, and unit trusts
• Build and maintain strong, long-term relationships with both new and existing customers
• Ensure all advisory activities are conducted with professionalism, accuracy, and in full compliance with internal policies and regulatory requirements
• Leverage multiple channels such as branch networks, tele-consulting, and referrals to achieve and exceed individual sales targets

Skills & Experience

• Passion for wealth management and delivering value to clients
• Ability to thrive in a fast-paced, target-driven environment
• Self-motivated, resourceful, and able to work independently
• Strong communication and interpersonal skills with a proactive mindset

Ready to make an impact? We’d love to hear from you! Apply today by sending your resume to apply81@talentvis.com or click apply now!

**We regret to inform that only shortlisted candidates would be notified

Talentvis Singapore Pte Ltd | EA License No: 04C3537

EA Personnel Name: Sherwin Wong | EA Personnel No: R1770151

Objectives

• Oversee daily store operations to ensure smooth and efficient functionality
• Achieve financial objectives by meeting monthly sales targets and profitability goals
• Deliver exceptional customer service to ensure high levels of customer satisfaction and loyalty
• Create and maintain a positive work environment that fosters teamwork, motivation, and employee development
• Maintain brand standards and ensure the store reflects the company's image and values
• Optimize store performance through effective resource management and strategic planning
• Build strong customer relationships and expand the existing customer base
• Ensure store compliance with health, safety, and legal regulations

Responsibilities

• Supervise daily store operations including opening and closing procedures, cash handling, and vendor coordination ; mon to sun 1130am to 1130pm daily.
• Recruit, hire, train, and onboard new staff members
• Create work schedules that balance coverage needs with labor costs
• Conduct performance reviews and provide ongoing coaching and feedback to employees
• Motivate the sales team to meet sales objectives through training and mentoring
• Monitor and analyze sales performance and implement strategies to drive sales growth
• Manage inventory levels, order new items, and ensure merchandise availability on the floor
• Conduct regular inventory counts and investigate discrepancies to control stock loss and shrinkage
• Develop and arrange promotional materials and in-store displays
• Maintain outstanding visual merchandising standards according to brand guidelines
• Respond to customer complaints and concerns in a professional and timely manner
• Prepare detailed reports on buying trends, customer requirements, sales data, and profit margins
• Prepare and manage store budgets, analyze variances, and initiate corrective actions
• Manage all controllable costs to keep operations profitable
• Ensure the store is kept clean, safe, and presentable at all times
• Handle employee conflicts and disciplinary actions when needed
• Communicate feedback about the business to upper management including customer requests and market opportunities

Required Skills & Qualifications

• High school diploma or equivalent
• Minimum of 2-3 years of retail management experience
• Strong leadership and team management abilities
• Excellent communication and interpersonal skills
• Customer service-oriented with proven ability to resolve customer issues professionally
• Knowledge of basic business management processes and retail operations
• Financial management skills including budgeting, accounting, and expense monitoring
• Proficiency in point-of-sale (POS) systems and retail software
• Strong organizational and time management skills
• Ability to work flexible hours including evenings, weekends, and holidays
• Problem-solving abilities and capacity to make quick decisions under pressure
• Basic computer skills including Microsoft Office Suite

Preferred Skills & Qualifications

• Bachelor's degree in Business Administration or related field
• 5+ years of retail management experience
• Experience managing multiple departments or high-volume retail locations
• Knowledge of inventory management software and systems
• Understanding of marketing principles and sales promotion strategies
• Experience with sales data analysis and retail metrics interpretation
• Knowledge of visual merchandising best practices
• Experience with talent development and succession planning
• Familiarity with loss prevention strategies and security measures
• Entrepreneurial mindset with business development experience
• Experience in the specific retail industry or product category

mon to sun 1130am to 1130pm daily.

Duties & Responsibilities

• Manage overall office administration, including office assets, stationery and office supplies, IT systems, procurement, and general administrative matters
• Manage finance, accounts, and budgets
• Manage vendor contracts
• Monitor staffing levels within the complex
• Oversee staff welfare and engagement within the complex
• Coordinate and organize VIP visits to MMRC
• Perform secretariat duties for management meetings when required
• Any other duties as assigned by the immediate supervisor

Skills & Experience

• Degree or Diploma from a recognized institution in Business Administration preferred
• Candidates with strong supervisory skills and at least 3 years of relevant experience managing junior staff are preferred
• Possess strong analytical and problem-solving skills
• Good spoken and written communication skills
• Independent, self-motivated, and results oriented
• Work location: Multi Mission Range Complex (MMRC)

Job Summary

Oversees daily office operations, supervises administrative staff, and implements procedures to ensure efficiency. Key responsibilities include managing office workflows, coordinating, budgeting, purchasing supplies, and handling, storing, and organizing records. They act as the central point for office logistics, supporting company-wide productivity.

Responsibilities

• Lead and supervise administrative staff to maintain smooth daily office operations
• Manage office workflows by coordinating tasks and resources to optimize efficiency
• Develop and implement procedures that enhance office productivity and operational effectiveness
• Oversee budgeting processes to control office expenses and allocate resources appropriately
• Coordinate purchasing of office supplies to ensure timely availability and cost-effectiveness
• Handle, store, and organize company records to maintain accurate and accessible documentation
• Serve as the central liaison for office logistics to support company-wide functions and productivity

Office Admin Executive / Manager

Location: One-North MRT
Working Days: Mon - Fri | 9:30AM-630PM, with 1hr for lunch
Salary : $3000 - $5000 (Depends to experiences)

Job Description

• Take full ownership of front desk, office administration, and daily office operations.

• Handle reception duties, including calls, visitors, couriers, and general enquiries.

• Manage office maintenance and vendor coordination, ensuring smooth day-to-day operations.

• Provide comprehensive administrative support, including filing, documentation, scheduling, and meeting arrangements.

• Support the Director directly on business coordination, calendar management, travel arrangements, and occasional personal matters.

• Liaise with external vendors, building management, and service providers.

• Handle ad-hoc tasks and ensure all office matters are well managed.

Requirements

• Proven experience in office administration / office management / executive assistant roles.

• Prior exposure to financial services / fintech environment is an advantage, but not mandatory.
  

  ✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

  Han Meng Zhuo | Reg No: R25138931

  The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Company Overview

Novotel Singapore on Stevens and Mercure Singapore on Stevens offer a vibrant lifestyle hub with diverse dining, recreational facilities, and meeting spaces. They are committed to diversity, inclusion, pay equity, and career development in a dynamic hospitality environment.

Job Summary

You will lead guest experience initiatives by engaging guests, managing feedback, coordinating VIP services, and collaborating with departments to deliver exceptional, personalized hospitality that drives guest satisfaction and loyalty.

Responsibilities

• Engage with guests at all touchpoints to ensure satisfaction and proactively identify opportunities for service recovery and improvement.
• Delegate guest requests efficiently to Housekeeping, Front Office, Concierge, Food & Beverage, and other departments, ensuring timely follow-up to exceed guest expectations.
• Facilitate continuous excellence by reviewing key goals, strategies, and departmental functions regularly with management.
• Plan and implement corrective actions promptly to enhance guest experience and service quality.
• Conduct Guest Experience Management inductions for new department heads and supervisors to align teams on service standards.
• Provide weekly and monthly reports on guest experience metrics and satisfaction scores, identifying improvement areas.
• Serve as an expert on product and service standards, communicating audit processes and reporting tools to operational teams.
• Monitor and analyze guest feedback from Social Media, Emails, Call Centre, and other channels, coordinating action plans for service enhancements.
• Manage the hotel’s online reputation by responding to and following up on guest feedback effectively.
• Review hotel operations and guest touchpoints regularly to ensure guest experience remains central to all services and procedures.
• Develop and assist in training programs focused on improving guest satisfaction and experience.
• Coordinate with Key Department Heads to manage guest arrivals and departures, including VIP, return, and long-stay guests.
• Manage VIP amenities coordination according to VIP type to enhance personalized guest service.
• Liaise with Engineering, Front Office, and Housekeeping to ensure engineering requests are logged, tracked, and resolved promptly prioritizing guest needs.
• Meet VIP guests upon arrival and escort them to reception as required to provide personalized attention.
• Conduct pre-arrival and courtesy calls to VIP guests to gather information and ensure satisfaction throughout their stay.
• Coordinate guest history updates across departments to document successful experiences and recommendations.
• Collaborate with all departments to establish the hotel as a market leader in individualized, customer-focused service.
• Build and maintain strong, productive relationships with local tour operators, restaurants, and service providers to ensure high-quality guest offerings.
• Maintain control of Club guest and hotel accounts by ensuring accurate and timely posting of charges.
• Enforce strict security procedures for credit and cash transactions, accounting, room key issuance, and guest confidentiality.
• Oversee smooth and efficient operations of Club Millesime, pool, and gym, including cost and stock management, staffing, and service standards in coordination with F&B Manager and Executive Chef.
• Adhere to Emergency Communication procedures, ensuring media inquiries are handled only by the designated spokesperson.
• Perform additional duties as assigned by management.

Only short-listed candidates will be contacted.

PersonalFinancial Services

Wedesign and provide products and services that empower our customers to enjoygreater banking convenience while they extract more value from their money. Inparticular, we are focused on promoting and developing healthy saving andinvestment practices across generations.

• Be actively involved in understanding the job customers' financial needs as well as providing them with timely information, advice and recommendations to fit their banking requirements
• Secure sales and cross-sell our wide range of consumer banking and investment products which includes, but not limited to insurance, structured deposits, and unit trusts
• Deepen relationships with new and existing customers
• Apply diligence and integrity to ensure proper advisory procedures and meticulous documentation in compliance with the Bank's internal policies, business processes, and regulatory requirements
• Utilise a combination of the Bank's branch network, tele-consulting and referrals to meet and exceed individual sales targets

Skillsand Experience

• Able to thrive in a fast-paced environment with a passion to excel in a career in the wealth management industry
• Resourceful and able to work with minimal supervision
• Flexibility with extended working hours
• Strong interpersonal and communication skills combined with drive and initiative

Education

• Minimum a recognized degree/diploma in a relevant field

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

Shangri-La Rasa Sentosa, Singapore

We are looking for a Secretary to Resident Manager to join our team!

As a Secretary to Resident Manager , we rely on you to:

• Provide comprehensive secretarial and administrative support to the Resident Manager
• Manage calendars, schedules, and appointments to optimize time and resource allocation
• Prepare accurate reports, presentations, correspondence, and meeting materials
• Coordinate meetings by setting agendas, recording minutes, and ensuring timely follow-ups
• Act as a liaison to facilitate effective communication and coordination between internal departments and external stakeholders
• Maintain professionalism and confidentiality when handling sensitive information to protect organizational integrity
• Support daily office coordination and administrative processes to enhance operational efficiency
• Assist operations teams when required in aligning activities with management directives to achieve business objectives
• Identify and implement workflow improvements to streamline processes and increase productivity
• Champion the Sustainability, Environmental, Social, and Governance teams and to collaborate the ESG and GSTC initiatives, awareness and engagement across the Singapore hotels
• Track sustainability goals, maintain documentation, and assist in reporting to ensure compliance and progress

We are looking for someone who:

• Is passionate about supporting senior leadership and contributing to business success
• Strong interpersonal skills with the ability to engage effectively across all levels
• Has a background in hotel operations to understand industry-specific processes and standards
• Is familiar with Opera PMS to support property management system tasks
• Has excellent organisational and time management abilities
• Has strong written and verbal communication skills
• Is proficient in Microsoft Office
• Has an understanding of ESG principles and GSTC standards to effectively contribute to sustainability initiatives

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Job Description

• Industry/ Organization Type: Precision Engineering
• Position Title: Process Coordinator / Admin Assistant (Process)
• Working Location: West (Nearest MRT: Joo Koon)
• Working Hours: 5.5 days (Mon to Fri: 8.30 am to 6.18 pm), (Sat: OT payable)
• Salary Package: Basic + OT Pay + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform general administrative tasks to support the engineering team.
• Process Lot Travellers documentation.
• Enter and manage data accurately.
• Handle document control and organization.
• Maintain and update Engineering Change Notices (ECN).
• Carry out other tasks as directed by supervisors.

APPLY NOW!!!

• Minimum GCE “O” Level.
• Skilled in using Microsoft Office applications.
• At least 1 year of relevant work experience preferred.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78156 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Precision Engineering
• Position Title: Process Coordinator / Admin Assistant (Process)
• Working Location: West (Nearest MRT: Joo Koon)
• Working Hours: 5.5 days (Mon to Fri: 8.30 am to 6.18 pm), (Sat: OT payable)
• Salary Package: Basic + OT Pay + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform general administrative tasks to support the engineering team.
• Process Lot Travellers documentation.
• Enter and manage data accurately.
• Handle document control and organization.
• Maintain and update Engineering Change Notices (ECN).
• Carry out other tasks as directed by supervisors.

APPLY NOW!!!

• Minimum GCE “O” Level.
• Skilled in using Microsoft Office applications.
• At least 1 year of relevant work experience preferred.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78156 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Assist in the documentation of new incorporations and fund establishments, and support ongoing maintenance of companies and funds.
• Manage board and investment committee meetings, including documentation of minutes and resolutions.
• Support account management with banks and brokerages, including account openings and responding to inquiries.
• Oversee IT service providers to implement security measures and maintain website functionality.
• Handle the purchasing and selling of real assets, keeping accurate inventory lists and valuations.
• Facilitate customer due diligence processes for new client onboarding and regular reviews, ensuring compliance with KYC/AML/CFT/SOW/SOF regulations.
• Prepare and submit regular reports to regulatory bodies and authorities.
• Develop and maintain a comprehensive risk management framework in accordance with regulatory requirements and best practices.
• Conduct internal compliance training and manage the training schedule for staff members.

Requirements:

• Diploma or degree in Business or Accounting.
• Minimum of 5 years of experience in Fund Administration and Operations; relevant experience in Regulatory Compliance or Internal Audit is advantageous.
• Strong team player with a willingness to collaborate and assist colleagues.

Interested candidates who wish to apply for the advertised position, please click on“Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PersolSingapore PTE LTD)

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Hello! We’re hiring for Full-Time Admin & Business Operations role to support daily business operations, backend coordination, and high-performance high-quality execution. This is a dynamic, high-trust role ideal for someone who thrives in a small team, fast-paced, detail-driven, mainly WFO environment.

1) What You'll Do (Non-Exhaustive):

Executive & Administrative Support

• Arrange and manage calendar, meetings, appointments, and viewing schedules
• Organise internal workflows, documents, and deadlines
• Filter and manage communications (calls, messages, emails) professionally on various platforms that the business engages clients on

Operations & Client Coordination

• Assist with property listing paperwork, tenancy agreements, submissions to real estate systems
• Coordinate with clients, agents, lawyers, bankers, and vendors as needed
• Support onboarding of new listings and clients in CRM or internal systems

Marketing, Socials & Listing Support

• Help coordinate with the socials/marketing/branding Team Member (& external photographers, videographers, editors)
• Assist in uploading and managing online property listings
• Assist with creatives, check for accuracy, and ensure timely production and delivery

Office & Process Management

• Oversee general admin needs (claims, travel, logistics, subscriptions)
• Maintain databases and folders—ensure backend stays organised and up-to-date
• Work with vendors or freelancers when needed (designers, printers, etc.)

Discretion & Confidentiality

• Handle sensitive information with utmost confidentiality and professionalism
• Represent the brand and principal in a polished, composed manner

2) Ideal Candidate:

• Plug & Play - Must have >3 years of working experience, even if not in an admin / ops / BD role
• Strong organisational and communication skills
• Independent, resourceful, and proactive—able to anticipate needs and problem-solve
• Excellent written English and professional communication skills
• Familiarity with real estate processes/interest in industry OR high-end service industries or finance/accounts (bonus)
• Tech-savvy—comfortable with GDrive, WhatsApp Web, Canva, CRM tools, Workflow tools
• Able to manage time, multitask, and prioritise well in a high-performance setting
• Aesthetic sense—knows how to make content look clean, modern

3) Commitment & Compensation:

• Full-time (6 days a week; Coordinate/alternate wrt off day with another Team Member )
• Will need to work on some PHs - You get to choose which
• WFO at least 5 days a week ; Periodic on-site duties at listings/meetings ; WFH day will be discussed at later stage
• Salary: $3-5k ; To discuss based on experience, skills, etc.
• Opportunities for role growth and expanded responsibilities

Company Overview

Novotel Singapore on Stevens and Mercure Singapore on Stevens offer diverse career opportunities in a vibrant lifestyle hub near Orchard Road. The hotels feature extensive amenities including pools, gym, meeting spaces, and multiple dining outlets, fostering an inclusive and equitable work environment.

Job Summary

Manage safety and security operations to ensure guest satisfaction and compliance with hotel policies. Lead staff scheduling, incident reporting, emergency preparedness, and enforce safety standards to maintain a secure environment for guests and employees.

Responsibilities

• Prepare monthly staffing schedules and monitor staff attendance to optimize workforce planning and operational efficiency
• Maintain detailed hotel logbooks documenting incidents and complaints, and coordinate follow-up actions with relevant departments
• Resolve guest queries and complaints promptly to build positive relationships and enhance guest experience
• Anticipate and proactively address guest safety needs during Singapore events to ensure a secure environment
• Monitor and control guest areas to maintain high safety and security standards
• Enforce ACCOR and hotel security policies, procedures, and regulations to ensure uniformity and guest safety
• Develop and prepare annual capital and operating budgets for the Safety & Security Department
• Identify, report, and ensure immediate rectification of potential and actual hazards to prevent risks
• Demonstrate full knowledge of hotel Emergency Procedures, Policies, and Standard Operating Procedures
• Conduct safety and emergency training sessions for all employees to enhance preparedness
• Organize and enforce regular emergency drills to safeguard guests and staff
• Apply hotel regulations fairly and comply with laws to protect persons and property within the premises
• Promote safe work practices among staff to minimize risk of injury or harm
• Implement safe manual handling techniques and adhere to Accor Health, Safety, and Environment policies to reduce environmental impact and prevent pollution
• Perform additional duties as assigned by the Safety & Security Manager

Required competencies and certifications

• Certificates in National Skills Recognition System, CPR, First Aid Management, and Basic Fire Fighting
• Minimum 2 years of relevant experience in a similar safety and security role

Preferred competencies and qualifications

• Fire Safety Manager Certificate
• Strong service orientation with attention to detail
• Ability to maintain effective operational controls to maximize efficiency and guest satisfaction
• Effective management, leadership, organizational, and communication skills
• Ability to remain calm and respond quickly in emergency situations

Job Description & Requirements

Administrative Manager – Job Description

The Administrative Manager is responsible for overseeing and managing the daily administrative operations of the organization to ensure efficiency and smooth business functioning. This role supervises administrative staff, implements office policies and procedures, and supports senior management in operational coordination and planning.

Key Responsibilities:

Manage and oversee the daily administrative operations of the office.

Supervise and provide guidance to administrative staff, including Executive Assistants and Admin Executives.

Develop, implement, and maintain administrative policies, procedures, and systems.

Coordinate office activities, schedules, meetings, and company records.

Ensure proper documentation, filing systems, and confidentiality of company information.

Liaise with internal departments, clients, vendors, and external stakeholders.

Monitor office supplies, equipment, and maintenance to ensure operational efficiency.

Assist senior management in reporting, planning, and administrative support.

Ensure compliance with company policies and regulatory requirements.

Improve administrative processes to enhance productivity and efficiency.

Skills and Requirements:

Strong leadership and organizational skills

Good communication and interpersonal abilities

Ability to manage multiple tasks and priorities

Proficient in administrative systems and Microsoft Office

Ability to handle confidential information professionally