Application instructions:

Interested applicants, please apply for this job at this link: https://grnh.se/1ri3y6pi2us

Responsibilities

We are looking for an exceptional Senior Ruby on Rails Developer to join our growing team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will also be responsible to:

• Build complex Ruby on Rails applications.

• Build server side infrastructure for Workato user interface.

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code.

• Evaluate and propose improvements to existing system.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience developing, shipping and maintaining Rails applications (5+ years)

• Vast knowledge of Ruby

• Excellent debugging, analytical, problem solving, and ability to collaborate effectively across teams

• BS/MS degree in Computer Science, Engineering or a related subject

• Solid knowledge of object-oriented programming and design

• Experience with Redis/Memcache based caching, RDBMS engines(Postgres)

• Contributions to open source projects is a plus

Join our team for a dynamic role with an outsourced project. We are seeking a dedicated individual to provide essential administrative and operational support for organization’s digital programme.

Key Responsibilities:

1.     Marketing and Content Coordination

• Coordinate with marketing team to prepare briefs, gather inputs, fact check content, and liaise with internal subject matter
• Manage content for the digital programme, including coordinating with workgroups, tracking content pipelines, organizing materials, and following up on deadlines.
• Update FAQs for the call centre and support issue resolution to enhance user experience with each app release.
• Monitor, respond to, and follow up on customer queries in line with standard operating procedures.
• Conduct basic analysis of customer service data to identify trends, surface common issues, and provide insights for programme improvement.

2.     Product Support and Quality Assurance

• Assist in product development by testing new features and working closely with development teams to ensure functionality and usability.
• Review user acceptance tests (UATs) and conduct sanity checks.
• Provide basic tech support and troubleshooting, with a strong understanding of the digital programme’s flow.

3.     Monitoring and Evaluation

• Track and update participant data accurately using Excel and other tools.
• Support data cleaning, analysis, and insights to inform programme improvements.
• Conduct interviews or surveys with participants to gather feedback and support media profiling efforts.

4.     Data Tracking and Reporting

• Support daily tracking and management of key data points relevant to programme performance and user engagement.

Requirements:

• Diploma qualifications or above with 1 to 2 years of relevant work experience, preferably in business administration/IT or related discipline.
• Experience with user testing/IT related matters is an advantage.
• Strong communication and administration skills.
• Proficient in Microsoft Office tools, e.g. Excel, PowerPoint, Word, Outlook etc.
• Detail oriented and meticulous
• Able to work independently and be proactive.

• data points relevant to programme performance and user engagement.

Working Location:

• Outram Park