Job Summary

We are seeking a detail-oriented Administrative under the Finance department to support daily finance operations and administrative processes. The role involves handling payments, cheque issuance, system updates, and file closures, ensuring accuracy, compliance, and timely processing.

Key Responsibilities

• Issue office cheques, client cheques, and cashier orders accurately and in a timely manner
• Process payments for both office and client accounts
• Prepare and issue office receipts and maintain proper documentation
• Perform data updates and data entry into internal systems with high accuracy
• Maintain proper records and filing of financial and administrative documents
• Support file closing processes, ensuring all required documentation and transactions are completed
• Ensure all transactions comply with internal controls, policies, and relevant regulations
• Assist in maintaining clear audit trails and supporting documentation

Requirements

• Diploma or equivalent qualification in Finance, Accounting, Business Administration, or a related field
• Prior experience in finance administration, accounting support, or similar roles added advantage
• Strong attention to detail and high level of accuracy
• Basic proficiency in accounting or administrative systems and Microsoft Office
• Ability to manage multiple tasks and meet deadlines

Interested applicants may apply or send your resume directly to career@plaw.sg

Company Overview

Novotel Singapore on Stevens and Mercure Singapore on Stevens offer diverse career opportunities in a vibrant lifestyle hub near Orchard Road. The hotels feature extensive amenities including pools, gym, meeting spaces, and multiple dining outlets, fostering an inclusive and equitable work environment.

Job Summary

Manage safety and security operations to ensure guest satisfaction and compliance with hotel policies. Lead staff scheduling, incident reporting, emergency preparedness, and enforce safety standards to maintain a secure environment for guests and employees.

Responsibilities

• Prepare monthly staffing schedules and monitor staff attendance to optimize workforce planning and operational efficiency
• Maintain detailed hotel logbooks documenting incidents and complaints, and coordinate follow-up actions with relevant departments
• Resolve guest queries and complaints promptly to build positive relationships and enhance guest experience
• Anticipate and proactively address guest safety needs during Singapore events to ensure a secure environment
• Monitor and control guest areas to maintain high safety and security standards
• Enforce ACCOR and hotel security policies, procedures, and regulations to ensure uniformity and guest safety
• Develop and prepare annual capital and operating budgets for the Safety & Security Department
• Identify, report, and ensure immediate rectification of potential and actual hazards to prevent risks
• Demonstrate full knowledge of hotel Emergency Procedures, Policies, and Standard Operating Procedures
• Conduct safety and emergency training sessions for all employees to enhance preparedness
• Organize and enforce regular emergency drills to safeguard guests and staff
• Apply hotel regulations fairly and comply with laws to protect persons and property within the premises
• Promote safe work practices among staff to minimize risk of injury or harm
• Implement safe manual handling techniques and adhere to Accor Health, Safety, and Environment policies to reduce environmental impact and prevent pollution
• Perform additional duties as assigned by the Safety & Security Manager

Required competencies and certifications

• Certificates in National Skills Recognition System, CPR, First Aid Management, and Basic Fire Fighting
• Minimum 2 years of relevant experience in a similar safety and security role

Preferred competencies and qualifications

• Fire Safety Manager Certificate
• Strong service orientation with attention to detail
• Ability to maintain effective operational controls to maximize efficiency and guest satisfaction
• Effective management, leadership, organizational, and communication skills
• Ability to remain calm and respond quickly in emergency situations

The Innovation & Improvement (I&I) Office plays a strategic role in positioning Khoo Teck Puat Hospital and Yishun Community Hospital (KTPH & YCH) for future success by driving organisation‑wide transformation and innovation. In addition to strengthening operational excellence and quality improvement, I&I leads place‑based and community‑centred initiatives, which reimagines hospital environments as active wellness destinations that promote health creation, social connectivity, and community engagement. Through these efforts, I&I supports the hospital’s ability to achieve its strategic objectives efficiently and sustainably.

• Leveraging Data and Insights: Using data-driven approaches to support decision-making, assess performance gaps and guide improvement efforts.  
• Facilitating Innovation: Encouraging and implementing new ideas that enhance operational efficiency, patient care and organisational effectiveness.
• Building Capabilities: Strengthening the hospital’s ability to continuously improve through training, coaching and structured methodologies. 

The Senior Assistant Manager/Manager role focuses on detailed planning and facilitating the implementation of improvement initiatives aimed at enhancing organisational performance and efficiency. The individual collaborates across departments to identify areas for improvement, develop strategic plans, and execute solutions that drive operational excellence.

MAJOR DUTIES AND RESPONSIBILITIES

(A)       SPECIFIC

1. Analyse Processes: Conduct in-depth analysis of existing processes to identify inefficiencies and areas for enhancement.
2. Project Management: Co-lead projects from conception to completion, ensuring timely delivery and achievement of desired outcomes.
3. KPI Monitoring: Work closely with cross-functional teams to establish metrics and KPIs to monitor the effectiveness of improvement initiatives and make data-driven decisions.
4. Reporting: Prepare and present regular reports on the progress and impact of improvement projects to key stakeholders.
5. Supporting continuous improvement: Work closely with doctors, nurses, allied health, operations staff and other support departments to foster a culture of innovation and continuous improvement.

(B)       GENERAL

1. Align the department's goals with the business goals of the hospital.
2. Provide secretariat and administrative support to the department and hospital.
3. Support all corporate activities, including at NHG cluster level.

JOB REQUIREMENTS

(A)       EDUCATION, TRAINING AND EXPERIENCE

1. • Minimally hold a recognised Bachelor’s degree in any discipline
   • Minimum of 2 - 3 years in service industry/health-care related areas preferred.
   • Intermediate to advanced level of skill in Microsoft Excel preferred.
   • Facilitation skills preferred.
   • Comfortable with uncertainty in work assignments.
   • Excellent written and analytical skills.

• Independent, dynamic, self-motivated and result oriented.

• Possess a positive attitude, is proactive and keen to learn.
• Possess good interpersonal and communication skills.