Job Purposes
To lead and manage the Accounts Receivable teams supporting the Singapore Market, ensuring accurate billing, timely collections, and effective resolution of receivables-related issues while driving process improvements and compliance.
Responsibilities
· Lead and supervise a team of officers across AR functions, ensuring high performance and adherence to service level agreements (SLAs).
· Oversee the end-to-end billing process, ensuring AR operations run efficiently
· Monitor outstanding receivables and drive timely collections.
· Address overdue accounts and collaborate with stakeholders to resolve payment delays and disputes.
· Perform regular checks to ensure transactional tasks follow predefined processes and comply with internal controls, financial regulations, and audit requirements.
· Work closely with internal stakeholders (Order Management, Sales, and Operations) and external customers to resolve complex invoice disputes and aged receivables.
· Oversee the preparation of monthly KPI reports, aging analysis, and financial dashboards for management review.
· Provide insights and recommendations based on data trends and performance metrics.
· Drive continuous improvement initiatives, including automation and system enhancements to improve billing accuracy, operational efficiency, and customer satisfaction.
· Develop, update, and implement Standard Operating Procedures (SOPs) and best practices for AR and dispute management.
· Provide coaching, training, and performance feedback to support team development.
· Support financial audit and any other external audit
Requirements
· Degree in Accounting, Finance, Business Administration, or related field.
· Minimum 5–7 years of experience in Accounts Receivable, with at least 2 years in a supervisory or managerial role.
· Strong knowledge of accounts receivable processes and financial controls.
· Proficient in SAP is a must