We're hiring an Onboarding Specialist to own the customer onboarding experience end-to-end. You'll be the first person our new customers meet after signing up, and you'll make sure they launch successfully, see value fast, and feel genuinely supported along the way.
This role reports to the Customer Success Lead and is our first dedicated onboarding hire. You'll help build the playbooks, processes, and resources that scale onboarding as we grow.
What you'll do