Total 5,314 support analyst job vacancies in The Philippines

About the Role

We are looking for an experienced System Analyst with deep expertise in Oracle SQL/PL/SQL development and financial/banking application support. The ideal candidate will have a strong background in payment systems, regulatory compliance, and SDLC, with a proven track record in Singapore's banking and financial sector.

Key Responsibilities

• Design, develop, test, and deploy Oracle-based database applications including stored procedures, functions, packages, and database objects
• Analyze business and technical requirements and translate them into functional/technical design documents
• Develop and maintain batch processing flows for financial and banking applications using PL/SQL and Unix Shell Scripting
• Support and maintain SWIFT Alliance systems (AWP, SAA, SAG) and payment infrastructure such as MEPS+
• Perform and support SIT and UAT cycles; implement changes to production environments
• Manage BAU technical operations, incident resolution, and change requests in alignment with regulatory compliance standards
• Liaise with stakeholders, vendors, and operational teams for seamless system integration
• Investigate and resolve technical issues reported by business users
• Support Java-based applications and data processing pipelines

Required Skills & Qualifications

• Degree in Computer Science, Electronics Engineering, or related field
• 8+ years of experience in Oracle SQL, PL/SQL development
• Proficiency in Unix Shell Scripting and Java application support
• Hands-on experience with Oracle databases (9i/10g/11g/12c), SQL Developer, TOAD, SQL*Plus
• Experience with SWIFT Alliance and MEPS+ payment systems
• Familiarity with AML/KYC systems (e.g., BAE Systems DETICA) and regulatory reporting (Basel/RWA)
• Experience with Control-M scheduler and ClearCase/ClearQuest
• Strong documentation skills (Functional Design, Technical Design, Unit Test Plans)
• Excellent communication and stakeholder management skills

Preferred

• Background in Risk/Compliance systems such as Risk Authority (Moody's RAY)
• Prior experience in Oracle Retail applications (ORMS, RWMS)

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 4000 employees spread across 27 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

About the Role

We are looking for a Data Analyst Consultant to support data-driven decision-making by transforming business data into meaningful insights. The successful candidate will work closely with stakeholders to develop reports, dashboards, and analytical solutions that support business and operational objectives.

Key Responsibilities

• Gather, analyze, and interpret data from multiple sources to identify trends and business insights.
• Develop and maintain dashboards, reports, and visualizations using Power BI or similar BI tools.
• Collaborate with business stakeholders to understand reporting and analytics requirements.
• Perform data validation and quality checks to ensure accuracy and consistency.
• Support ad-hoc analysis and provide actionable recommendations to business teams.
• Work closely with data engineering and technology teams to improve data availability and reporting capabilities.

Requirements

• 2–3 years of experience in Data Analytics, Business Intelligence, or a related field.
• Strong SQL skills and experience querying large datasets.
• Hands-on experience with Power BI
• Proficiency in Excel and data analysis techniques.
• Strong analytical, problem-solving, and communication skills.
• Experience translating business requirements into dashboards and reports.

Nice to Have

• Experience with Python for data analysis and automation.
• Exposure to Databricks, Azure, or cloud-based data platforms.
• Knowledge of data modelling and data warehousing concepts.
• Experience working with financial services, aviation, or asset-intensive industries.

Fluentin Speaking language Mandarin is mandatory

Job SpecBelow

• 7 + Years of Business Analyst Experience – Must
• System Analyst Experience – Must
• Treasury & Risk Experience -Must
• Banking Experience – Must
• SQL Experience – Must
• Added advantage of Treasury product implementation experience
• Asset & Liability Management, Funds Transfer Pricing, Liquidity Risk Management, IFRS9 / Expected Credit Loss
• Vendor Product implementation experience in Asset liability management e.g. Workiva platform, Murex, Fusion Risk ( Finastra), Fusion Kondor, Calypso, Ambit Focus/ Balance Sheet Manager etc.

Core Responsibilities

• Requirements: Elicit, analyze, and document functional/technical requirements (User Stories, FRS).

• Process Mapping: Design "As-Is" and "To-Be" workflows to optimize business operations.

• Liaison: Act as the primary translator between non-technical users and software developers.

• Testing & Quality: Define UAT (User Acceptance Testing) criteria and ensure the final solution solves the business problem.

• Data Insight: Use SQL and BI tools to provide data-driven recommendations for system improvements.

Key Qualifications

• Experience: 3+ years in IT BA, Systems Analysis, or Product Management.

• Technical Stack: Jira/Confluence, SQL, BPMN/UML tools (Visio/Lucid), and Agile/Scrum methodologies.

• Soft Skills: Expert communication, conflict resolution, and analytical problem-solving.

• Education: Degree in CS, IT, or Business. CBAP or CSPO certifications are a plus.

Duties:

• Conduct KYC reviews and due diligence checks for new and existing customers in line with regulatory and internal requirements.
• Verify and maintain customer information and supporting documentation to ensure completeness and accuracy.
• Perform sanctions, PEP, and adverse media screening, escalating potential risk concerns where necessary.
• Support periodic reviews and trigger event assessments by updating customer profiles and risk ratings.
• Review Source of Wealth (SOW) and Source of Funds (SOF) information for higher-risk clients.
• Identify and escalate unusual customer activities or potential AML/CFT risks for further review.
• Liaise with internal stakeholders to obtain outstanding documents and resolve KYC-related matters.
• Ensure timely and accurate maintenance of KYC records and compliance documentation.
• Support regulatory reviews, audit requests, remediation exercises, and AML-related projects.
• Assist with process improvement initiatives and other ad-hoc compliance duties as assigned.

Requirements:

• Diploma or Degree in Banking, Finance, Business, Accountancy, Law, or related disciplines.
• 1–3 years of experience in KYC, AML, Client Onboarding, Compliance, or Banking Operations.

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Years of Experience

At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems

Role and Responsibilities

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams. 

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks 

Business Analysis Planning & Strategy

'Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis

Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis

Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

Liaise with internal and/or external stakeholders to identify system/data products requirements

Provide analysis to support the development of business cases

Support user requirement analysis through information collection

Support the analysis of business requirements and feasibility studies of possible solutions

Prepare requirements specifications and solution proposals

Contribute to the identification of a range of solution options

Requirements Lifecycle Management

Prepare Requirements Traceability Matrix

Collaborate with developers to ensure requirements are incorporated into system design and implementation

Function as the liaison between users and technical staff throughout the solution implementation cycle

Contribute to identification of solution change risks

Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary

Facilitate System Integration Testing by coordinating the development teams of various integrations

Work with relevant stakeholders on user acceptance testing 

Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes

Support the development of test cases and test data, where necessary

Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

'Assist in the assessment of solution options for suitability

Contribute in the formulation of solution recommendation

Evaluate the ability of an existing system/data products to support proposed changes

Requirements / Qualifications

Key Competency

• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognise assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Willingness to learn new software and systems
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with vendor and stakeholders
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.
• Experience in healthcare industry is an added advantage.
• Degree in Computer Science, Computer Engineering or IT equivalent

BH ID 10403

Thanks, and Best Regards

Lini

Recruitment Consultant

R22108463

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures.Designed front‑end product pages with image uploads, title,and other requirements

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).pricing & Monitoring: Scraping (BeautifulSoup, Scrapy), Price tracking (Keepa, CamelCamelCamel), Alerts (Prometheus, Grafana)

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

TitleRole  Business AnalystSr BA with Data Background for ESG Domain

Key Responsibilities

 Collaborate with business stakeholders to gather analyze and document ESGrelated requirements
 Translate business needs into functional and technical specifications for data and analytics solutions
 Work closely with data engineering and data science teams to design and implement ESG reporting and analytics solutions
 Analyze ESG datasets eg carbon emissions sustainability metrics compliance data to identify trends and insights
 Support the development of ESG dashboards KPIs and performance tracking frameworks
 Ensure alignment with global ESG standards and frameworks eg GRI SASB TCFD ISSB
 Assist in defining data models data governance and data quality standards for ESG reporting
 Participate in UAT User Acceptance Testing and validate system outputs against requirements
 Provide domain expertise on ESG products services and regulatory expectations
 Create comprehensive documentation including BRDs FRDs use cases and process maps
 Facilitate communication between business product and technical teams

Required Skills  Qualifications

 Bachelors or Masters degree in Business Finance Data Science Sustainability or related field
 5 years of experience as a Business Analyst preferably in ESG sustainability or financial services domains
 Strong understanding of ESG concepts reporting frameworks and sustainability metrics
 Proven experience working with data analytics data modeling and data visualization tools eg Power BI Tableau
 Familiarity with data science concepts statistical analysis and predictive modeling
 Minimal Handson experience with SQL andor PythonR for data analysis will be good to have
 Experience working in Agile environments and handling crossfunctional teams
 Strong analytical thinking and problemsolving skills
 Excellent stakeholder management and communication skills

Responsibilities:

Domain & Functional SME

• Subject Matter Expert (SME) for Collections processes, including delinquency and workflow management, recoveries, write-offs, legal collections, and customer communications.
• Translate business requirements into functional and technical specifications aligned with the target collections platform.
• Validate functional designs, configurations, and solution approaches to ensure they meet business intent and regulatory requirements.

Conversion & Data Migration Delivery

• Lead conversion and data migration strategy, including scope definition, data mapping, reconciliation, and validation.
• Oversee end-to-end legacy-to-target data conversion, ensuring data quality, completeness, and accuracy.
• Define and manage mock conversions, dress rehearsals, and cutover planning.
• Drive resolution of data issues, gaps, and defects in collaboration with technical teams.
• Coordinate with architecture, development, testing, and infrastructure teams to ensure aligned delivery.
• Manage dependencies across workstreams, vendors, and system integrators.
• Ensure adherence to the bank’s delivery standards, SDLC, and governance frameworks.

Testing & Readiness

• Oversee functional, system, integration, and testing from a business and SME perspective.
• Ensure test scenarios fully cover collections processes, conversion outcomes, and edge cases.
• Support business readiness activities including operational handover, and hypercare.

Stakeholder & Vendor Management

• Serve as a primary liaison between business, IT, vendors, and system integrators.
• Provide clear status reporting, risk management, and issue escalation to senior stakeholders.
• Guide vendors on functional expectations and validate delivered outcomes.

Requirements:

·       10+ years of experience in Collections systems, platforms, or operations within banking or financial services.

·       Proven experience in collections re-platforming, system replacement, or major transformation programs.

·       Strong hands-on experience with data conversion / migration in large-scale enterprise implementations.

·       Demonstrated success in functional delivery leadership, managing complex dependencies and timelines.

Experience working with third-party vendors or system integrators in regulated environments

Key Domain/ Technical Skills
Deep understanding of Collections lifecycle and business rules.

Strong knowledge of conversion methodologies, data mapping, reconciliation, and cutover execution.

Ability to read and validate functional designs, data models, and interface specifications.

Familiarity with Agile, Waterfall, or hybrid delivery models.

Strong analytical and problem-solving skills, particularly in complex migration scenarios.

Excellent stakeholder management and communication skills.

Ability to bridge business and technology teams effectively.

Strong decision-making skills with a delivery and outcomes mindset.

Comfortable operating in high-pressure, time-bound transformation programs.

Experience with commercial or consumer collections platforms (e.g., vendor-based collections systems).

Exposure to regulatory or compliance-driven collections environments.

Prior experience in dual-role positions (SME + Delivery / Functional Lead).

Job Requirement:

• Minimum of a Bachelor’s degree.
• 2 years of relevant experience in AML/KYC specifically with Corporate Customer Onboarding & Account Opening within the banking industry.
• AML, CFT & Sanctions-related knowledge is a pre-requisite with understanding of KYC requirements (such as MAS Notice 626).
• Proficient in Name Screening & Materiality Assessment (Adverse News Media, Politically Exposed Persons, Sanctions etc).
• Possess knowledge in conducting / assessing Source of Wealth (SOW) Establishment & Corroboration for Individuals & non-Individuals.
• ACAMS professional certification is a plus.
• Intermediate to Advanced proficiency in Microsoft tools (eg. Word & Excel) is a plus.

Key Responsibilities:

• Perform CDD for New-to-Bank SME prospects during the Onboarding & Account Opening process.
• Work directly (or through the Relationship Managers) with prospects for timely onboarding.
• Perform KYC Screening, conduct Enhanced Due Diligence & assess the AML / CFT / Sanctions risk of prospects.
• Perform Risk Assessment, escalate potential risk concerns in a timely manner.
• Conduct and corroborate Source of Wealth (SOW) establishment for individuals and non-individuals as part of the due diligence process.
• Identify opportunities for operational efficiency & AML effectiveness.

Thanks, andBest Regards

KaranamVijaya Kiran

(EARegistration no: R1443178)

HP: +6592333815

RecruitmentManager

HeliusTechnologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/

Job Scope 工作范围

1) Keep Centre Facility Clean and Disinfected at All Times 时时保持幼儿园清洁和消毒

2) Washing & Disinfect All Equipments and Learning Materials 清洗和消毒所有幼儿园的设备和教材

3) Assist Other Teachers Whenever Needed协助老师和同事们保持课室的卫生

All other Works Assigned by Supervisor in Helping Out When Required主管指派的所有其他工作在必要时帮助。

Company Overview

Analytical Technologies, established in 1992, serves R&D, QC/QA labs, and production in chemicals, pharmaceuticals, life sciences, electronics, and semiconductors. It partners with top manufacturers and supports clients across SE Asia with offices in Thailand, Malaysia, Indonesia, and the Philippines.

Job Summary

Support sales and product management teams by managing quotations, maintaining CRM account and pricing records, and preparing purchase requisitions to ensure smooth procurement and sales operations.

Responsibilities

• Assist Sales Manager and Product Manager in managing and processing quotations to support sales activities
• Maintain accurate and up-to-date account records and pricing databases within the company’s CRM system to ensure data integrity
• Prepare and submit purchase requisitions to vendors and suppliers to facilitate timely procurement

Preferred competencies and qualifications

• Nitec or Higher Nitec in Business Services, Logistics, Supply Chain, or Engineering
• Demonstrated experience of one year or more in sales support, purchasing, or administrative roles
• Ability to learn new ERP software to support operational efficiency
• Strong organizational skills to manage multiple tasks effectively in a fast-paced environment
• Exceptional attention to detail to ensure accuracy in records and documentation
• Ability to multitask and prioritize work to meet deadlines

• Well Established Company
• Basic up to $2600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Gul Circle (company transport provided)
• Working day: Monday to Friday
• Working hours: 8.15am to 5.15pm

Job Responsibilities:

• Administrative support to sales department.
• Handling urgent calls, emails, and messages from existing customers when Sales Representatives are unavailable.
• Handling incoming orders with sales representatives by checking for correct prices, discounts, product numbers and inventory before generating of sales order.
• Attend to walk in customer when marketing department is preoccupied.
• To update on commercial team sales revenue based on data provided by the accounts department.
• To follow up with key customer on after sales matter such as dispute on service quote, service matter or loan unit with sales department head.
• Prepare quotations.
• Other ad hoc duties as assigned.

Job Requirements:

• Possess minimum GCE ‘O’ Level / Nitec / Diploma qualification or equivalent.
• Possess minimum 2 years’ experience as a Sales Coordinator or Customer Service role in similar capacity may be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Job Responsibilities

• Write and maintain programs and tools to collect, clean, combine, and organise numerical and text-based data used by social service organisations.
• Create programs that automatically produce management and audit reports on a regular schedule.
• Build interactive charts, graphs, infographics, and posters using code and web development tools.
• Design, launch, and maintain dashboards and data applications, keeping all code organised and up to date.
• Use statistical methods to analyse numerical and descriptive data from the social service sector.

Qualifications

• Diploma or degree in computer science, software engineering, information systems, data engineering, or related fields.
• Proficiency in at least one general-purpose programming language and associated ecosystem such as Python, SQL, JavaScript, or similar tools for building data solutions.
• Hands-on experience with data visualisation, dashboarding, and application tools such as Power BI or Tableau
• Experience with at least one quantitative analysis software such as SPSS, STATA, R and/or similar tools.

THK Family Service Centres (FSCs) have played a pivotal role as essential community hubs, offering social services to families grappling with psycho-social challenges. Thye Hua Kwan Moral Charities currently manages five FSCs strategically located in Jurong West, Bukit Panjang, Tanjong Pagar, MacPherson and Bedok North.

Legal & Documentation Responsibilities (Key Focus Area)

• Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.
• Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.
• Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.
• Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.
• Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.
• Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.
• Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Treasury Operations & System Responsibilities

• Maintain and update bank account data, structures, and cash-pooling configurations within the Treasury Management System (TMS).
• Ensure accurate, timely recording of trade finance transactions, FX deals, and intercompany loans in TMS and SAP.
• Administer and maintain treasury-related systems (e.g., TMS, SAP S/4HANA, and e-banking platforms).
• Provide system support, troubleshooting, and end-user assistance to internal stakeholders.
• Ensure secure banking connectivity and compliance with payment security, data protection, and internal control requirements.

Strategic & Project Support

• Support M&A activities by integrating newly acquired entities into treasury systems and managing Treasury separation for divested entities, including related documentation.
• Identify opportunities to enhance, automate, and digitalize treasury processes and documentation workflows.
• Provide general administrative and operational support to ensure smooth Treasury Middle Office operations.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted