Total 279 fb tourism hospitality job vacancies in The Philippines

Job Summary

The General Manager is responsible for overseeing the overall restaurant operations, including sales performance, profitability (P&L), service quality, and team management. This role requires strong leadership, commercial thinking, and a focus on delivering consistent guest experience while ensuring smooth daily operations.

Key Responsibilities

1. Operations Management

Oversee daily restaurant operations (front of house & back of house)

Ensure all SOPs are consistently followed by staff

Maintain high standards of food quality, service, and cleanliness

Resolve operational issues efficiently and effectively

2. Sales & Business Performance

Full responsibility for revenue growth and profitability (P&L ownership)

Develop and execute strategies to increase daily and monthly sales

Monitor key KPIs such as average spend, table turnover, and repeat customers

Analyse sales reports and implement improvement plans

3. Team Management

Lead, train, and develop restaurant team members

Prepare staff scheduling (roster planning)

Manage staff performance, discipline, and engagement

Involved in recruitment and onboarding of new employees

4. Customer Experience

Ensure exceptional guest experience at all times

Handle customer complaints and feedback professionally

Improve customer satisfaction and online review ratings

Build strong relationships with regular customers

5. Cost Control & Inventory

Control food cost, beverage cost, and overall operational expenses

Monitor inventory, wastage, and purchasing activities

Work closely with the kitchen team to manage cost efficiency

6. Compliance & Reporting

Ensure compliance with hygiene, safety, and operational standards

Prepare regular operational and performance reports for management

Conduct internal audits to maintain operational consistency

Requirements

Minimum 5–8 years of experience in the F&B industry

At least 2–3 years in a Manager or Senior Manager role

Strong leadership and people management skills

Solid understanding of P&L, cost control, and business operations

Ability to work in a fast-paced environment

Fluent in English and Bahasa Malaysia

Key Skills

Leadership & Team Management

Operational Excellence

Financial & Business Acumen

Customer Service Management

Problem Solving & Decision Making

Work Location: In person

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours

Job Summary

The Procurement Executive is responsible for sourcing, purchasing, and managing suppliers to ensure timely and cost-effective delivery of goods and services for daily F&B operations. This role plays a key part in maintaining quality standards, controlling costs, and ensuring consistent supply across outlets.

Key Responsibilities

- Source and evaluate suppliers for food, beverages, and operational supplies

- Negotiate pricing, contracts, and payment terms with vendors

- Prepare and process purchase orders in a timely manner

- Monitor stock levels and coordinate with operations to forecast demand

- Ensure all purchased items meet quality and compliance standards

- Track deliveries and resolve any supply or quality issues

- Maintain accurate procurement records and supplier database

- Conduct regular price comparisons and cost analysis

- Work closely with kitchen, bar, and operations teams to understand requirements

- Identify opportunities for cost savings and process improvements

Requirements

-Diploma or Degree in Business Administration, Supply Chain, Hospitality, or related field

-2–4 years of procurement experience, preferably in F&B or hospitality

- Strong negotiation and vendor management skills

- Good knowledge of food products, ingredients, and supply chain processes

- Proficient in Microsoft Excel and procurement systems

- Strong attention to detail and organizational skills

- Ability to work in a fast-paced environment

Key Skills

- Negotiation & Cost Control

- Supplier Management

- Inventory Planning

- Analytical & Problem-Solving Skills

- Communication & Coordination

Work Location: In person

Perks & Benefits

• Nearby public transport
• Flexible working hours

Job Summary

The Finance Manager is responsible for overseeing the financial operations of the Food & Beverage business, ensuring accurate financial reporting, cost control, and compliance with company policies. The role supports management in financial planning, budgeting, and strategic decision-making to improve profitability and operational efficiency.

Key Responsibilities

· Manage and oversee the daily operations of the finance department including accounts payable, accounts receivable, general ledger, and cash flow management.

· Prepare monthly, quarterly, and annual financial reports and present them to management.

· Monitor food cost, beverage cost, and operational expenses to ensure they are within budget.

· Develop and manage annual budgets and financial forecasts.

· Analyze financial performance and provide recommendations to improve profit margins and cost efficiency.

· Ensure compliance with tax regulations, accounting standards, and company policies.

· Work closely with operations, procurement, and store managers to control costs and optimize inventory.

· Oversee inventory valuation and stock control for food and beverage items.

· Manage cash handling procedures and internal financial controls.

· Coordinate with external auditors, tax agents, and banks when necessary.

· Supervise and guide the finance team to ensure accurate and timely financial processes.

Requirements

· Bachelor’s Degree in Finance, Accounting, or related field.

· Professional certification such as ACCA, CPA, or equivalent is an advantage.

· Minimum 5–8 years of experience in finance or accounting, preferably in the F&B, hospitality, or retail industry.

· Strong knowledge of cost control, inventory management, and financial analysis.

· Proficiency in accounting software and Microsoft Excel.

· Strong leadership, communication, and problem-solving skills.

Preferred Skills

· Experience managing multi-outlet restaurants or café chains.

· Knowledge of F&B cost structure and margin management.

· Ability to work in a fast-paced operational environment.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code

Key Responsibilities 

A. Campaign Execution & Channel Management 

• End-to-End Campaign Management: Assist in the planning, development, and execution of campaigns, promotions, and seasonal events for the assigned brand portfolio. 
• Digital Mastery: Oversee social media accounts (posting, scheduling, community management/customer service), content strategy, and digital assets for the assigned brands. 
• Liaison: Act as the main point of contact for external suppliers and vendors, managing relationships and deliverables for promotions and printing materials. 
• Data Analysis: Assist in analyzing campaign performance and social media metrics to provide actionable insights for optimization. 

B. Content & Event Support 

• Content Creation Support: Work with the in-house Designer/Agency to coordinate the creation and delivery of marketing collaterals, visuals, and content. 
• Event/Project Management: Manage logistical aspects of in-store promotions, media tasting events, and nightlife activations, ensuring all materials (menus, displays, PR kits) are delivered on time. 
• Budget Management Support: Assist the Brand Manager in managing the marketing budget and tracking costs/COGS for promotional items. 

C. Professionalism & Accountability (Ownership Mandate) 

• Ownership and Proactiveness: Own assigned tasks and deadlines. Be proactive in offering support, suggesting campaign improvements, and taking the initiative to move tasks forward. 
• Communication & Deadlines: Ensure all communication channels are utilized properly. Ensure execution tasks are completed on deadline and provide solid, proper actionable updates to the reporting manager. 
• Reporting: Assist the Brand Manager in preparing campaign recaps and updates for WIP meetings. 
• Responsiveness: Be responsive during working hours, acknowledging that you are a key executor whose timely response is critical to team delivery. 

Working Hours & Flexibility 

• Standard Working Hours: Monday to Friday, 10:00 am to 7:00 pm. 
• Operational Flexibility: Due to the nature of F&B and Nightlife, the employee must be flexible to work on weekends, public holidays, or irregular hours when necessary. 

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code

Job description:

Brand Marketing Manager

Location: Kuala Lumpur, Malaysia, On-site.

Department: Marketing

Reports To: Head of Marketing, Continuum Hospitality Group

Experience: Minimum 4–6 years in Brand Management, preferably in F&B, Hospitality, or Luxury Brands.

About Continuum Hospitality Group

Continuum Hospitality Group is one of Malaysia’s fastest-growing F&B groups, managing a diverse portfolio of distinctive restaurant brands including Spice Guys, Cili Kampung, Kikyo, Kyo KL, Benihana, Dash at Desaru, and more.

With a vision to expand across Southeast Asia, Continuum Hospitality Group is building a hospitality ecosystem that champions innovation, experience design, and brand scalability. Our brands span across dining, nightlife, and lifestyle concepts — each crafted with precision to deliver memorable experiences and sustainable growth.

About the Role

We are seeking an experienced and commercially astute Brand Manager to lead and grow a portfolio of 2 to 4 distinctive brands under the Continuum Hospitality Group. This portfolio will encompass a mix of concepts, including All-Day Dining, Fine Dining, and Nightlife/Lifestyle venues. The Brand Manager will act as the primary brand custodian for their assigned portfolio, responsible for steering positioning, visibility, and profitability while ensuring the brand experience remains consistent, relevant, and aspirational across all touchpoints.

Key Responsibilities

• Brand Leadership & Portfolio Ownership

Serve as the primary brand custodian for 2-4 assigned brands, ensuring seamless alignment between the brand's philosophy, positioning, marketing initiatives, and operational execution.

Translate brand philosophy into actionable marketing initiatives that drive awareness, reputation, and revenue.

Uphold brand standards across all touchpoints, including digital, in-store, media, and partnerships, adapting strategies for different formats (e.g., luxury fine dining vs. high-energy nightlife).

Monitor brand health metrics, guest insights, and reservation trends to guide strategic decisions and optimize brand investments.

• Marketing Strategy & Execution

Develop and implement annual brand and marketing plans for the assigned portfolio that support sales targets and growth objectives.

Collaborate with the Head of Marketing and digital subsidiary/agencies to translate strategy into effective campaigns, promotions, and digital executions.

Plan and oversee offline marketing activations, including seasonal campaigns, menu launches, exclusive events, media/influencer tasting sessions, and activation of nightlife/lifestyle events.

Build and maintain strong relationships with media partners, influencers, and community stakeholders to strengthen share of voice and brand relevance.

• Cross-Functional & Stakeholder Management

Act as the key liaison between internal stakeholders (culinary, operations, marketing, finance) and external vendors or agencies, ensuring clear communication, feedback, and adherence to project timelines.

Work closely with outlet managers and operations teams across dining and nightlife concepts to ensure the brand narrative is consistently delivered in the guest experience.

Demonstrate sound judgment in balancing brand equity with commercial goals and ensure brand messaging supports both guest engagement and business outcomes.

• Professionalism & Accountability (Ownership Mandate)

Ownership and Proactiveness: Take full ownership of all assigned brands and tasks; proactively drive campaign planning and strategies without requiring micromanagement or constant hand-holding.

Communication & Reporting: Ensure all internal and external communication is well-managed and timely. Provide solid, proper, and actionable updates and recaps (WIP/MOMs) to the HOD.

WIP Leadership: Spearhead and lead Work-In-Progress (WIP) meetings for the assigned brand portfolio, dictating direction and managing team timelines.

Responsiveness: Be responsive during working hours, acknowledging that you are holding a senior, managerial position requiring continuous engagement with tasks and stakeholders.

• Working Hours & Flexibility

Standard Working Hours: Monday to Friday, 10:00 am to 7:00 pm.

Operational Flexibility: Due to the nature of F&B and Nightlife, the employee must be flexible to work on weekends, public holidays, or irregular hours when necessary.

Adjusted Event Hours (Nightlife Focus): If required to be present for events (e.g., in a bar/club) or marketing shoots/activities outside the office, the following protocols apply:

You are advised to be on-site for 1-2 hours to ensure work is done (e.g., event set-up, media checks).

You must inform the HOD of your activity through the right communication channels.

You are eligible to report to the office the next working day with adjusted hours, from 3:00 pm till 7:00 pm. based on prior agreements with HOD on a case-to-case basis.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code

Job Summary

• The Finance Manager is responsible for overseeing the financial operations of the Food & Beverage business, ensuring accurate financial reporting, cost control, and compliance with company policies. The role supports management in financial planning, budgeting, and strategic decision-making to improve profitability and operational efficiency.

Key Responsibilities

• Manage and oversee the daily operations of the finance department including accounts payable, accounts receivable, general ledger, and cash flow management.

• Prepare monthly, quarterly, and annual financial reports and present them to management.

• Monitor food cost, beverage cost, and operational expenses to ensure they are within budget.

• Develop and manage annual budgets and financial forecasts.

• Analyze financial performance and provide recommendations to improve profit margins and cost efficiency.

• Ensure compliance with tax regulations, accounting standards, and company policies.

• Work closely with operations, procurement, and store managers to control costs and optimize inventory.

• Oversee inventory valuation and stock control for food and beverage items.

• Manage cash handling procedures and internal financial controls.

• Coordinate with external auditors, tax agents, and banks when necessary.

• Supervise and guide the finance team to ensure accurate and timely financial processes.

Requirements

• Bachelor’s Degree in Finance, Accounting, or related field.

• Professional certification such as ACCA, CPA, or equivalent is an advantage.

• Minimum 5–8 years of experience in finance or accounting, preferably in the F&B, hospitality, or retail industry.

• Strong knowledge of cost control, inventory management, and financial analysis.

• Proficiency in accounting software and Microsoft Excel.

• Strong leadership, communication, and problem-solving skills.

Preferred Skills

• Experience managing multi-outlet restaurants or café chains.

• Knowledge of F&B cost structure and margin management.

• Ability to work in a fast-paced operational environment.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Medical insurance

Job Summary

• The Finance Manager is responsible for overseeing the financial operations of the Food & Beverage business, ensuring accurate financial reporting, cost control, and compliance with company policies. The role supports management in financial planning, budgeting, and strategic decision-making to improve profitability and operational efficiency.

Key Responsibilities

• Manage and oversee the daily operations of the finance department including accounts payable, accounts receivable, general ledger, and cash flow management.

• Prepare monthly, quarterly, and annual financial reports and present them to management.

• Monitor food cost, beverage cost, and operational expenses to ensure they are within budget.

• Develop and manage annual budgets and financial forecasts.

• Analyze financial performance and provide recommendations to improve profit margins and cost efficiency.

• Ensure compliance with tax regulations, accounting standards, and company policies.

• Work closely with operations, procurement, and store managers to control costs and optimize inventory.

• Oversee inventory valuation and stock control for food and beverage items.

• Manage cash handling procedures and internal financial controls.

• Coordinate with external auditors, tax agents, and banks when necessary.

• Supervise and guide the finance team to ensure accurate and timely financial processes.

Requirements

• Bachelor’s Degree in Finance, Accounting, or related field.

• Professional certification such as ACCA, CPA, or equivalent is an advantage.

• Minimum 5–8 years of experience in finance or accounting, preferably in the F&B, hospitality, or retail industry.

• Strong knowledge of cost control, inventory management, and financial analysis.

• Proficiency in accounting software and Microsoft Excel.

• Strong leadership, communication, and problem-solving skills.

Preferred Skills

• Experience managing multi-outlet restaurants or café chains.

• Knowledge of F&B cost structure and margin management.

• Ability to work in a fast-paced operational environment.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Medical insurance

主要職責

A. 活動執行與通路管理

• 端到端行銷活動管理：協助規劃、開發和執行指定品牌組合的行銷活動、促銷活動和季節性活動。
• 數位行銷專家：負責指定品牌的社群媒體帳號（貼文、行程、社群管理/客戶服務）、內容策略和數位資產。
• 聯絡人：作為外部供應商和廠商的主要聯絡人，管理促銷和印刷材料的關係和交付物。
• 數據分析：協助分析行銷活動成效和社群媒體指標，為優化提供可操作的見解。

B. 內容與活動支持

• 內容創作支援：與內部設計師/代理商合作，協調行銷材料、視覺效果和內容的創作和交付。
• 活動/專案管理：管理店內促銷、媒體品嚐活動和夜生活活動的物流方面，確保所有材料（菜單、展示品、公關資料包）按時交付。
• 預算管理支援：協助品牌經理管理行銷預算，並追蹤促銷品的成本/銷貨成本。

C. 專業與責任感（主人翁精神）

• 責任感和積極性：對分配的任務和截止日期負責。積極主動地提供支持，提出改進建議，並主動推動任務進度。
• 溝通與期限：確保所有溝通管道都能有效運用。確保各項任務按時完成，並向報告經理提供切實可行、準確有效的最新進度報告。
• 報告：協助品牌經理準備活動摘要和進度更新，供 WIP 會議使用。
• 回應性：在工作時間內保持回應，並意識到自己是關鍵執行者，及時回應對團隊交付至關重要。

工作時間和彈性

• 標準工作時間：週一至週五，上午 10:00 至下午 7:00。
• 營運彈性：由於餐飲和夜生活產業的特殊性，員工必須能夠靈活地在週末、公共假期或必要時的非固定時間工作。

福利待遇

• 附近公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求

Tanggungjawab Utama

A. Pelaksanaan Kempen & Pengurusan Saluran

• Pengurusan Kempen Hujung-ke-Hujung: Membantu dalam perancangan, pembangunan dan pelaksanaan kempen, promosi dan acara bermusim untuk portfolio jenama yang diberikan.
• Penguasaan Digital: Menyelia akaun media sosial (penyiaran, penjadualan, pengurusan komuniti/khidmat pelanggan), strategi kandungan dan aset digital untuk jenama yang ditugaskan.
• Perhubungan: Bertindak sebagai titik hubungan utama untuk pembekal dan vendor luaran, mengurus hubungan dan hasil kerja untuk promosi dan bahan percetakan.
• Analisis Data: Membantu dalam menganalisis prestasi kempen dan metrik media sosial untuk memberikan pandangan yang boleh diambil tindakan bagi pengoptimuman.

B. Sokongan Kandungan & Acara

• Sokongan Penciptaan Kandungan: Bekerjasama dengan Pereka Bentuk/Agensi dalaman untuk menyelaras penciptaan dan penyampaian bahan pemasaran, visual dan kandungan.
• Pengurusan Acara/Projek: Mengurus aspek logistik promosi dalam kedai, acara merasa media dan pengaktifan kehidupan malam, memastikan semua bahan (menu, paparan, kit PR) dihantar tepat pada waktunya.
• Sokongan Pengurusan Belanjawan: Membantu Pengurus Jenama dalam mengurus belanjawan pemasaran dan menjejaki kos/COGS untuk barangan promosi.

C. Profesionalisme & Akauntabiliti (Mandat Pemilikan)

• Pemilikan dan Proaktif: Sediakan tugasan dan tarikh akhir yang diberikan. Bersikap proaktif dalam menawarkan sokongan, mencadangkan penambahbaikan kempen dan mengambil inisiatif untuk memajukan tugasan.
• Komunikasi & Tarikh Akhir: Pastikan semua saluran komunikasi digunakan dengan betul. Pastikan tugas pelaksanaan diselesaikan tepat pada tarikh akhir dan berikan kemas kini yang kukuh dan boleh diambil tindakan yang betul kepada pengurus pelaporan.
• Pelaporan: Membantu Pengurus Jenama dalam menyediakan ringkasan dan kemas kini kempen untuk mesyuarat WIP.
• Daya Tindak Balas: Bersikap responsif semasa waktu bekerja, dengan mengakui bahawa anda adalah pelaksana utama yang responsnya tepat pada masanya adalah penting untuk penyampaian pasukan.

Waktu Kerja & Fleksibiliti

• Waktu Operasi Standard: Isnin hingga Jumaat, 10:00 pagi hingga 7:00 petang.
• Fleksibiliti Operasi: Disebabkan sifat F&B dan Kehidupan Malam, pekerja mesti fleksibel untuk bekerja pada hujung minggu, cuti umum atau waktu bekerja yang tidak tetap apabila perlu.

Faedah & Kebaikan

• Pengangkutan awam berdekatan
• Lokasi pusat
• Waktu kerja fleksibel
• Kod pakaian kasual

Job Summary

• The Finance Manager is responsible for overseeing the financial operations of the Food & Beverage business, ensuring accurate financial reporting, cost control, and compliance with company policies. The role supports management in financial planning, budgeting, and strategic decision-making to improve profitability and operational efficiency.

Key Responsibilities

• Manage and oversee the daily operations of the finance department including accounts payable, accounts receivable, general ledger, and cash flow management.

• Prepare monthly, quarterly, and annual financial reports and present them to management.

• Monitor food cost, beverage cost, and operational expenses to ensure they are within budget.

• Develop and manage annual budgets and financial forecasts.

• Analyze financial performance and provide recommendations to improve profit margins and cost efficiency.

• Ensure compliance with tax regulations, accounting standards, and company policies.

• Work closely with operations, procurement, and store managers to control costs and optimize inventory.

• Oversee inventory valuation and stock control for food and beverage items.

• Manage cash handling procedures and internal financial controls.

• Coordinate with external auditors, tax agents, and banks when necessary.

• Supervise and guide the finance team to ensure accurate and timely financial processes.

Requirements

• Bachelor’s Degree in Finance, Accounting, or related field.

• Professional certification such as ACCA, CPA, or equivalent is an advantage.

• Minimum 5–8 years of experience in finance or accounting, preferably in the F&B, hospitality, or retail industry.

• Strong knowledge of cost control, inventory management, and financial analysis.

• Proficiency in accounting software and Microsoft Excel.

• Strong leadership, communication, and problem-solving skills.

Preferred Skills

• Experience managing multi-outlet restaurants or café chains.

• Knowledge of F&B cost structure and margin management.

• Ability to work in a fast-paced operational environment.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Medical insurance

職位概述

• 財務經理負責監督餐飲業務的財務運營，確保財務報告準確無誤、成本控管到位並遵守公司政策。該職位協助管理階層進行財務規劃、預算編制和策略決策，以提高獲利能力和營運效率。

主要職責

• 管理和監督財務部門的日常運營，包括應付帳款、應收帳款、總帳和現金流管理。

• 編制月度、季度和年度財務報告，並提交給管理層。

• 監控食品成本、飲料成本和營運費用，確保它們在預算範圍內。

• 制定和管理年度預算和財務預測。

• 分析財務業績，並提出提高利潤率和成本效益的建議。

• 確保遵守稅務法規、會計準則和公司政策。

• 與營運、採購和門市經理密切合作，控製成本並優化庫存。

• 負責食品飲料品的庫存估價及庫存控制。

• 管理現金處理流程和內部財務控制。

• 必要時與外部審計師、稅務代理和銀行協調。

• 監督和指導財務團隊，確保財務流程準確及時。

要求

• 擁有金融、會計或相關領域的學士學位。

• 擁有ACCA、CPA或同等專業資格證照者優先考慮。

• 至少 5-8 年財務或會計經驗，最好是在餐飲、酒店或零售業。

• 具備紮實的成本控制、庫存管理和財務分析知識。

• 熟練會計軟體和微軟Excel。

• 較強的領導能力、溝通能力和解決問題的能力。

優先技能

• 擁有管理多家分店餐廳或咖啡連鎖店的經驗。

• 了解餐飲業成本結構和利潤管理。

• 能夠適應快節奏的營運環境。

福利待遇

• 附近公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 公司旅行
• 醫療保險

Ringkasan Kerja

• Pengurus Kewangan bertanggungjawab menyelia operasi kewangan perniagaan Makanan & Minuman, memastikan pelaporan kewangan yang tepat, kawalan kos dan pematuhan dengan dasar syarikat. Peranan ini menyokong pihak pengurusan dalam perancangan kewangan, penganggaran dan pembuatan keputusan strategik untuk meningkatkan keuntungan dan kecekapan operasi.

Tanggungjawab Utama

• Mengurus dan menyelia operasi harian jabatan kewangan termasuk akaun belum bayar, akaun belum terima, lejar am dan pengurusan aliran tunai.

• Menyediakan laporan kewangan bulanan, suku tahunan dan tahunan serta membentangkannya kepada pihak pengurusan.

• Pantau kos makanan, kos minuman dan perbelanjaan operasi bagi memastikan ia berada dalam lingkungan bajet.

• Membangun dan mengurus bajet tahunan dan ramalan kewangan.

• Menganalisis prestasi kewangan dan memberikan cadangan untuk meningkatkan margin keuntungan dan kecekapan kos.

• Memastikan pematuhan dengan peraturan cukai, piawaian perakaunan dan dasar syarikat.

• Bekerjasama rapat dengan pengurus operasi, perolehan dan kedai untuk mengawal kos dan mengoptimumkan inventori.

• Mengawasi penilaian inventori dan kawalan stok untuk barangan makanan dan minuman.

• Mengurus prosedur pengendalian tunai dan kawalan kewangan dalaman.

• Menyelaras dengan juruaudit luar, ejen cukai dan bank apabila perlu.

• Menyelia dan membimbing pasukan kewangan bagi memastikan proses kewangan yang tepat dan menepati masa.

Keperluan

• Ijazah Sarjana Muda dalam Kewangan, Perakaunan atau bidang berkaitan.

• Pensijilan profesional seperti ACCA, CPA atau yang setaraf adalah satu kelebihan.

• Minimum 5–8 tahun pengalaman dalam kewangan atau perakaunan, sebaik-baiknya dalam industri F&B, hospitaliti atau runcit.

• Pengetahuan yang kukuh tentang kawalan kos, pengurusan inventori dan analisis kewangan.

• Mahir dalam perisian perakaunan dan Microsoft Excel.

• Kemahiran kepimpinan, komunikasi dan penyelesaian masalah yang mantap.

Kemahiran Pilihan

• Pengalaman menguruskan restoran atau rangkaian kafe berbilang cawangan.

• Pengetahuan tentang struktur kos F&B dan pengurusan margin.

• Kebolehan bekerja dalam persekitaran operasi yang pantas.

Faedah & Kebaikan

• Pengangkutan awam berdekatan
• Lokasi pusat
• Waktu kerja fleksibel
• Kod pakaian kasual
• Snek percuma / Waktu gembira
• Perjalanan syarikat
• Insurans perubatan

Key Responsibilities:

• Work closely with the multi-disciplinary team to assess students’ readiness for internship and open employment.
• Communicate with students to understand their goals and ambitions.
• Assess students' wants and needs.
• Source and arrange for job training and internship opportunities for students.
• Provide job matching for students.
• Conduct site assessment to analyse and evaluate the suitability of the job site.
• Conduct Employer Education and Awareness Programme/ Workshops for internal and external stakeholders.
• Prepare the students for the internship.
• Provide one-on-one training tailored to the needs of the student.
• Prepare a job analysis to identify the job duties.
• Devise, plan and implement job coaching strategies.
• Assist students to discover and overcome their barriers and setting goals.
• Identify and provide support to develop the student's confidence and interest in the job during the internship.
• Assess the strengths of individuals and teach them to use them effectively.
• Guide students in learning to complete job tasks.
• Help in the development of motivation and skills.
• Provide assistance and guidance to students who need help with their everyday work activities or new tasks.
• Provide coaching with effective interventions and strategies techniques.
• Help students in developing social and life skills.
• Refer students for further training/professional support when needed.
• Advise on workplace accommodations for students.
• Work with employers to explore unmet business needs so that jobs can be developed or customized.
• Monitor and evaluate the progress of students.
• Develop effective job coaching and employment plans.
• Develop career plans, action plans and comprehensive support strategies.
• Advocate for an inclusive work environment.
• Keep track, oversee and document students' progress.
• Provide continued job support and supervision to the students on the job.
• Work closely with internal and external stakeholders during the internship period.
• Counsel students on fine-tuning work habits/skills in preparation for employment.
• Negotiate progression to open employment with the employer after the end of the internship.
• Keep records and documentation and prepare appropriate reports.
• Keep proper and up-to-date records for reporting and submission to Reporting Officer.

Job Requirements:

• Diploma or Degree in any discipline with at least 3 years of working experience.
• A strong team player with excellent people skills.
• Able to work as a team player in collaborating, managing and facilitating projects and events.
• A self-motivated and independent individual.
• Possess communication and interpersonal skills.
• Ability to adhere to regulations, standard operating procedures, work protocol and processes.
• Possess organisational and time management skills.
• Problem-solving aptitude.
• Respect for diversity.
• Ability to inspire and motivate.
• Ability to take on multiple roles and various responsibilities.
• Experience in working with people with special needs will be a plus.
• Requires travelling around Singapore and may be required to work on weekends/PH.

The Senior Executive supports the Quality Assurance function by ensuring the effective administration, coordination, and execution of internal audits and operational quality processes.

This role focuses on service audits, documentation, reporting, and follow-up tracking[PK1] and analysis, ensuring alignment with established service standards and supporting departments in maintaining quality compliance.

JOB SCOPE

1.     Internal Audit Coordination and Operational Support

·       Support the planning and scheduling of internal quality audits and incognito evaluations.

·       Coordinate audit logistics, including timelines, stakeholders, and documentation requirements.

·       Execute detailed, accurate and objective and observations in accordance with defined QA standards.

·       Write professional QA reports to record all audit findings, along with support evidence in a timely manner.

·       Provide logistical support for QA initiatives, audits, and training-related activities.

·       Liaise with department representatives to ensure smooth audit execution.

·       Support implementation of quality assurance processes and standard updates.

2.     Administrative and Communication Responsibilities

·       Maintain and update audit trackers, records ,and quality assurance documentation.

·       Consolidate audit findings into structured reports for management review.

·       Prepare regular reports (daily / weekly /monthly) on audit status, compliance levels, and outstanding follow-ups.

·       Ensure proper filing and version control of QA documents and reports.

·       Maintain dashboards or trackers to reflect current audit and compliance status.

·       Provide logistical support for QA initiatives, audits, and training-related activities.

·       Identify recurring administrative or process gaps and propose improvements

·       Support data consolidation to highlight insightful trends or recurring audit findings

·       Contribute to improving audit workflows, templates, and reporting formats

3.      Employee Engagement and Experience

·       Uphold and embrace the highest standards as a Marina Bay Sands TM by embracing the brand and service culture. Comply and follow Marina Bay Sands Workplace Safety and Health Policy practices, policies and guidelines.

·       Self–motivation for continuous learning and development.

·       Create a pleasant working environment that inspires the team and cultivates OneMBS culture.

·       Actively participate in departmental meetings as required.

·       Prepare reports (daily/weekly/monthly) as stipulated by management.

·       Review systems and processes for workflow and productivity improvement.

·       Contribute ideas and cooperate in the execution of on-going initiatives

·       Support Sands Cares and Sustainability programs.

·       Perform other duties and responsibilities as and when assigned by Management.

JOB REQUIREMENTS

Education

·       Diploma or Bachelor’s Degree in Hospitality, Business Administration, orrelated field

Required Experience

·       1–3 years of experience in administrative, operations support, or quality assurance roles

·       Exposure to hospitality operations or audit processes is an advantage

·       Familiarity with service standards (e.g., Forbes Travel Guide) is beneficial but not required

·       Be ready to work on weekends, public holidays.

Competencies

·       Strong organizational and administrative skills with attention to detail

·       Proficiency in Microsoft Excel and basic reporting tools

·       Ability to manage multiple tasks and follow through on deadlines

·       Clear communication and stakeholder coordination skills

·       Ability to follow structured processes and maintain accurate documentation

·       Team player with a proactive and disciplined work approach

The Client Relations Officer is responsible for delivering a high standard of guest service and ensuring a positive guest experience throughout the stay. The role serves as a primary point of contact for guests, handling check-ins, guest requests, cashiering duties, and service recovery while supporting smooth Front Office operations and maintaining guest satisfaction.

Requirements

• Welcome and attend to guests in a friendly, professional, and courteous manner at all times.
• Handle guest check-in and check-out processes, including reservation verification, room assignment, and issuance of room keys.
• Respond promptly and professionally to guest enquiries, requests, feedback, and complaints to ensure guest satisfaction.
• Perform Front Office cashiering duties, including processing cash and credit card transactions in accordance with established procedures.
• Ensure all guest requests and operational issues are communicated to relevant departments for timely follow-up and resolution.
• Work closely with supervisor and team members to ensure smooth daily Front Office operations.
• Assist in ensuring sufficient manpower coverage across Front Office operational areas where required.
• Up-sell rooms and promote property facilities and services to maximise revenue opportunities.
• Support reservations-related activities including bookings, amendments, cancellations, and room status updates when required.
• Conduct site inspections to maximise revenue opportunities
• Assist in maintaining the daily operations and cleanliness of guest facilities
• Promote teamwork and maintain effective communication with internal departments to support operational efficiency and guest satisfaction.
• Perform any other ad hoc duties assigned by Management.

Qualifications

• Diploma in Hospitality Operations, or equivalent qualification preferred.
• Prior experience in Front Office, guest relations, concierge, or customer service roles is an advantage.
• Strong customer service and interpersonal skills.
• Good verbal and written communication skills.
• Pleasant, professional, and service-oriented personality.
• Ability to multitask and work effectively in a fast-paced environment.
• Good problem-solving and guest handling skills with customer-focused mindset.
• Able to perform shift work, including weekends and public holidays where required.
• Basic computer literacy and familiarity with Front Office or reservation systems preferred.

Working location will be at Stamford Place - 61 Stamford Road