The Opportunity:
As an Indirect Tax Manager, you will have the unique opportunity to work in Bangkok for Agoda Services Co. Ltd. You will be part of a broader tax advisory team that is rapidly growing in light of the changing tax landscape for digital services. While being part of the broader Tax and Finance team (more than 300 professionals) you will also work closely with the Product, Commercial and Legal teams.
The aim of this position is to manage global tax advisory matters related to VAT, sales tax, GST and other indirect taxes for Agoda, including the compliance with tax regulations across the globe, with special focus on relationship and transactions with Strategic Partners in a fast‑evolving business environment. You will have end-to-end responsibility for your own projects from scoping the challenge (incl. budgeting) to the overall solution (execution and implementation), including stakeholder management and relationships with our tax advisors. While this role remains very hands-on, you will also be expected to contribute to the long-term vision of the tax team and to share your tax technical expertise with the broader team to support their growth.
This role involves interaction with our Senior Leadership Team, US parent company, sister brands, international offices, business managers, functional teams, IT and other finance and legal colleagues. Due to rapid growth of the organization, the tasks and duties of this role may evolve over time. You are expected to proactively identify new areas where tax support is needed, take initiative in shaping solutions, and take on additional challenges and responsibilities as they arise.
You will operate in a highly dynamic, project‑driven environment where business models, products and partnerships evolve rapidly, requiring strong initiative, proactive problem‑solving and being comfortable with ambiguity.
Key Roles and Responsibilities
- Assessment of indirect tax position and interpretation of our business models
- Analyze indirect tax implications and define requirements for existing and new programs/products and partnerships proactively identify risks and opportunities, make relevant key decisions and drive the practical implementation of these requirements in internal systems
- Research and keep abreast of global indirect tax developments, evaluate and decide on necessary business and process changes, develop and execute plans accordingly to ensure compliance with new tax rules and regulations
- Work on contracts and evaluate/work on them from an Indirect Tax Advisory perspective.
- Manage and oversee indirect tax projects and develop strategic and operational implementation work plans to ensure new service or country launches are tax compliant and timely.
- Manage, influence, and challenge cross-functional stakeholders (Commercial, Product, Legal, Finance, IT, etc.) to ensure tax compliant and scalable solutions, assertively representing tax requirements while balancing business objectives.
- Solid understanding of how indirect taxes affect in-house financial applications and systems,
- Oversee and support team members working on reconciliation of revenue, purchase, output VAT/GST and input VAT/GST with financials
- Coordinate with external advisors on various indirect tax issues, e.g. obtain tax advice as necessary and support team members with accurate and timely indirect tax reporting and tax payments. Responsible for indirect tax awareness and appreciation within the Agoda group.
- Contribute to the long-term vision of the tax team
Required Qualifications:
- Bachelors or Master’s degree in Tax Economics/Law, Accounting, Finance or any business/similar related field. Graduate degree in taxation is an additional asset
- Minimum 8 years of indirect tax experience in a Big 4 / Top law firm / major in-house experience is a plus
- Solid technical knowledge of indirect taxes (VAT/GST) in a global environment is a must. Previous experience in APAC, EMEA or US regions is a plus
- Detail-oriented individual who independently and proactively lead medium/high complexity projects with global impact (cross-functional) drive them through problem definition, design, execution, analysis, recommendation and implementation
- Project management expertise and organizational skills are a strong plus.
- Strong English) verbal and written communications skills, with the ability to effectively communicate complicated tax technical issues to senior leadership
- Experience with indirect tax setup in systems, including ERP systems (Oracle) is an asset
- E-commerce or travel industry experience is a plus
Preferred Qualifications:
- Self-motivated, proactive and results-oriented working with identifying, defining and scoping challenges and opportunities, taking full ownership of tasks and responsibilities
- Exceptional interpersonal skills with the ability to interact with all levels of cross-functional teams
- Ability to clearly express ideas and adapt communication style to different stakeholders (e.g., senior leadership, commercial teams, product and engineering), while being confident and assertive in presenting tax positions
- Having a good grasp of detail whilst understanding the “bigger picture”
- Demonstrated can-do mindset, with the ability to take ownership in ambiguous situations, have sound judgment with incomplete information, and move projects forward
- Energetic and driven personality
- Comfortable working in a fast paced and dynamic environment, managing shifting priorities and evolving projects/business and adapting well to change
