Total 485 job vacancies in D26 Upper Thomson, Springleaf

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

Why join us?

• 5-day work week (Mon - Fri, 8am to 5:30pm or 8.30am to 6pm)
• KPI incentives
• Training provided

What is your mission?

• Provide excellent support experience to customers via relevant communication channels such as phone lines, emails etc.
• Identify customer's needs, researching any existing issue to provide strategic solutions that will best address customer's needs and ensure that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance with our service standards.
• Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• GCE 'A' Level/Diploma/Degree with preferably 2 years of experience in contact centre setting; Candidates with no experience are encouraged to apply
• Effectively bilingual and articulate with a strong command of spoken and written English
• Proficient in MS Office applications with excellent keyboard skills
• Possess good customer handling skills with a positive mindset
• Team player who is able to adapt in a fast-paced environment
• Strong time management skills and motivation to exceed expectations
• Comfortable working with computers and multiple systems

Additional information

• This position will be in a call centre environment
• Mobile phones/recording devices to be kept in a personal locker when on the call floor

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future 
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘A’ level/ Diploma in any field.
• At least two (2) years of relevant working experience in handling contact centre cases in a call centre or service industry environment.
• Good knowledge of MS Excel and PowerPoint with knowledge on basic reports preparation.
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative.
• Knowledge of Quality terms, tools, and methodologies.
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English and the language of supporting market.
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future —starting with yours.

Top reasons to work here:

• Attractive remuneration great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future 
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Management of Data Protection complaints through facilitation, mediation and referral for investigation
• Collaborate with internal and external stakeholders to ensure all cases recommended for facilitation and mediation are closed
• Perform the initial review on complaints related to illicit activities or out of Do Not Call (DNC) scope and assign the cases for referral to the relevant authorities
• Management of public queries (both individuals and organisations) on DNC Registry and Data Protection ensuring that responses are accurate and meeting the stipulated service level agreement
• Perform the preliminary case review and assignment of Do-Not-Call (DNC) complaints
• Manage the complainants on further feedback related to cases out of DNC scope

Who is TDCX?

Singapore-basedTDCX is a global business process outsourcing (BPO) leader, offering advancedcustomer experience (CX) solutions, sales and digital marketing services, andcontent moderation. It caters to industries such as digital advertising, socialmedia, e-commerce, fintech, gaming, healthtech, media, technology, and travel& hospitality.

TDCX’ssmart, scalable approach—driven by innovation and operationalprecision—positions it as a key partner for companies targeting tangibleoutcomes. With more than 20,000 employees across 37 locations worldwide, TDCXdelivers robust coverage across Asia, Europe, and the U.S.

Visitwww.tdcx.com for more info.

Responsibilities :

• Conduct daily toolbox meeting
• Ensure compliance with all legal and regulatory requirements
• Conduct safety inspections and ensure that any unsafe act or condition is rectified
• Enforce and promote safety rules and regulations at workplace
• Maintain, update and retain relevant records and certificates as required under the regulations required by the regulatory authorities.

Requirements :

• Qualified WSH Co-ordinator under MOM and relevant safety certificates from approved institutions
• Minimum 2 years of relevant experience in Workplace Safety & Health in the construction industry preferred.

SPACElogicis a young & dynamic organisation that specialises in interiors, permanentexhibits & displays, signage & environmental graphics and event &exhibition projects. Our key clients include Maybank, DBS, UOB, RestaurantBrands International, Mandai Bird Paradise, ArtScience Museum,Singapore Art Museum, National Gallery Singapore, Science Centre Singapore, andmore!

We are looking for a committed and competent professionalwho can work independently to join us for the following position.

Contracts Manager

Responsibilities:

• Review tender contract requirements
• Prepare tender bidding responses, cost spreadsheets and profitability analysis
• Work closely with Project Managers to lead end-to-end tender processes, from strategy formulation to final submission
• Drive tender strategy development to ensure submissions are commercially robust, competitive, and aligned with the company’s positioning and long-term vision
• Lead continuous improvement initiatives to enhance tender processes, standardisation, and win probability (hit rate)
• Lead and guide the Project QS team on contractual claims to protect commercial interest and ensure healthy cash flow
• Develop and maintain standard contracts aligned with corporate objectives
• Review all contract terms to ensure compliance with legal, regulatory, and company policies
• Manage contract execution, modifications, and audits
• Analyse contractual risks and lead negotiations including addendums and variations
• Provide expertise on cost, contractual issues, procurement strategies, and dispute resolution
• Build strong rapport with colleagues across departments.
• Oversee training, development, and performance appraisal for the Contracts team.
• Lead efforts to improve tender hit rates, productivity, and work processes.
• Conduct briefings and ensure project scope clarity across team members.
• Ensure proper documentation and file management of all project records.

Exhibition / Thematic ProjectResponsibilities

• Prepare cost estimates for exhibition fabrication, showcases, graphics, scenic works and interactive installations
• Coordinate with design and production teams to evaluate fabrication methods and materials
• Source quotations from specialist vendors including AV, lighting, graphics and multimedia suppliers
• Monitor fabrication and installation costs for temporary or permanent exhibitions

Requirements:

• Diploma or Degree in Quantity Surveying, Building or Civil Engineering
• 7–9 years of relevant experience in contract management, preferably in interior fit‑out or exhibitions.
• Good interpersonal & leadership qualities
• Experience in events/exhibitions/museum/gallery/thematic works projects will be of massive advantage 
• Good communication & writing skills
• Independent, positive attitude, strong sense of responsibility

Skills:

• Proficient in all Microsoft Office application
• Proficient in PlanSwift, Adobe Acrobat
• Proficient in BIM (Bonus)
• Strong interpersonal, communication and copywriting
• Conflict-management and problem-solving abilities
• Interest in the interior / exhibition industry (Bonus)