Total 2,556 Senior Executive job vacancies

Job Scope:

• Coordinate training schedules, registrations, and training logistics
• Manage learner records, attendance, and training documentation
• Liaise with trainers, participants, and external stakeholders
• Ensure compliance with funding requirements
• Support training reports, process improvements, and administrative operations

Requirements:

• Min Degree
• Prior experience in training administration or learning & development support

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:
Whatsapp: https://wa.me/+6597430026 
Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122
Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

* basic monthly salary + additional variable monthly payouts ($350-$400)

About ATLAS Bar Singapore:

Nestled in the heart of Singapore, ATLAS is a forerunner in the region’s cocktail culture, celebrated for its Art Deco setting and world-class hospitality. We are an opulent and elegant establishment that boasts an extensive collection of rare and exquisite spirits, wines and champagnes from around the world. Our venue offers a unique blend of classic European charm and contemporary luxury, providing an unparalleled experience for our guests over the past seven years.

About Job Position:

We are on the hunt for a dynamic hospitality service professional! Come on board and take your passion for creating memorable guest experiences to the next level in our high-touch, refined environment. 

As a valued member of our staff, you'll develop and gain invaluable F&B knowledge while working alongside our management team. Take the satisfaction of your contribution to the overall success of our drinking and dining experience. Our commitment to growth extends to our employees, and if you have a genuine passion for all things drinks and food, ATLAS is the ideal place for you to thrive.

Ideally you will have had some exposure in top-tier guest experience or a love of European cuisine and dining habits. However, a genuine desire to provide sincere, committed service leading to return guest satisfaction is considered a greater requirement for the role. 

This is a full-time position, 5 shifts per week, ready for someone who wants to make an impact and create a career in the hospitality industry. 

Duties and Responsibilities:

·       Has a genuine desire to provide an unparalleled guest experience. 

·       To consistently offer professional, attentive and warm service.

·       To have full knowledge of all menus and beverage lists as well as other special promotions taking place in ATLAS during the service.

·       Able to confidentially and professionally hold and manage a station of tables, providing full table service to ATLAS standard.

·       Able to demonstrate a thorough understanding of ATLAS policies and procedures, sequence of service standards.

·       Able to welcome guests, provide a professional, accurate introduction of the ATLAS drinking menu including inspiration and story.

·       Must display strong knowledge of all drinking menu items, garnishes, ingredients and preparation methods. 

·       Must display strong knowledge of all dining menu items, ingredients, allergens and preparation methods. 

·       To execute all side duties assigned to Floor team members at agreed quality, complete in a timeframe as assigned by the Manager.

·       Attend daily shift briefing, noting Return and PX guest information pertinent to that service.

Do you thrive in a fast-paced environment? 

At ATLAS, we embrace the excitement and energy of a fast-paced environment. Experience the thrill of working in a dynamic atmosphere where you can continuously challenge yourself and grow as a professional.

If you are dedicated to excellence, and eager to contribute to a team that values your skills, then we want to hear from you! Whether you're an experienced professional or just starting your journey in hospitality, we welcome you to apply. We believe in fostering growth and are committed to developing your skills and knowledge within the World of hospitality. 

Are there other benefits? 

Our commitment to growth extends to our Employees, and if you have a genuine passion for guest experiences as well as all things food and drink, ATLAS is the ideal place for you to thrive.

Join our team and enjoy fantastic benefits, including:

·       Monthly Service Charge: As a member of our team, you'll have the opportunity to earn a monthly service charge. Your dedication and outstanding service will definitely be rewarded.

·       Medical and Dental Benefits: We care about your well-being. As part of our commitment to our Employees, we provide medical and dental benefits to ensure you stay healthy and happy.

Yearly Work Anniversary Incentives:

We value our Employees and believe in recognizing their hard work. In addition to competitive wages, we offer an annual work anniversary incentive to celebrate your work anniversary with us.

Job ID: 20248

• Location: Marine Parade
• Working hours: 9am - 5pm
• Salary: up to $4,000 (Depending on experiences)

Job Description

• Perform sales and manage industrial sales of calcium carbonate, rubber/plastic resin materials,material for semiconductor/pcb and related chemicals to regional customers.
• Provide technical support and address customer needs using the company's research capabilities and technological knowledge regarding powder materials.
• Develop new opportunities for high-quality powders in plastics, paint, printing ink, and paper industries
• Facilitate the import and export of raw materials and machinery in the chemical sector.
• Help customers solve product performance issues using specialized powders.

Job Requirement

• Diploma holder
• At least 2-3 years of B2B sales of raw materials/industrial materials
• Able to travel when required
  

Interested applicants, kindly send your updated resume to Joanne (R21101135) Joanne@pasona.com.sg with the email subject header "Job Application for "20248, Sales Executive (Chemical)".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Salary: Up to $3500

Working Day&Hours: 5 days

Office Location: Jurong East

Job Duties

• Oversee daily project operations and ensure work is executed according to plan.

• Coordinate with internal teams (Engineering, QA, Design, etc.) to resolve project issues.

• Review and manage project documentation, drawings, and installation records.

• Ensure compliance with safety, environmental, and quality standards on-site.

• Support process improvements, tools maintenance, and implementation of work instructions.

Requirements:

• Minimum Diploma in Engineering, Project Management, or related field 

• Minimum 3 years of relevant project coordination/site experience 
  

Roles & Responsibilities

• Translate application storyboards and use cases into functional applications
• Design, build, and maintain efficient, reusable, and reliable code
• Integrate data storage solutions
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Help maintain code quality, organization, and automatization
• Strong knowledge of .NET web framework, RTPM
• Proficient in {C# and/or VB.NET}, with a good knowledge of their ecosystems
• Strong understanding of object-oriented programming
• Skill for writing reusable libraries
• Familiar with various design and architectural patterns
• Knowledge of concurrency patterns
• Familiarity with Microsoft SQL Server
• Experience with popular web application frameworks
• Knack for writing clean, readable, and easily maintainable code
• Understanding of fundamental design principles for building a scalable application
• Experience creating database schemas that represent and support business processes
• Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and work arounds
• Experience implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools {such as Git, SVN, and Mercurial}
• Strong understanding of the .NET framework, C#, and object-oriented programming.

Duration: 12 Month Contract

Responsibilities:

• Manage Front Office’s queries and support troubleshooting
• Manage processing of e-banking applications / modifications / cancellations, mailing addresses and conditions changes for clients and agents accurately and timely
• Handle returned mails for client portfolios
• Manage ad-hoc clients statements and advices printing requests
• Maintain client data in the bank systems and perform clean-up when required
• Deliver consistent service and meet the established SLAs (Service Level Agreements) while complying with the Bank’s policies and procedures
• Support any ad-hoc tasks / requests as assigned from time to time

Requirements:

• Degree with at least 3 years of account documentation requirement in Private Bank
• Experience in mailing related data maintenance for Client and Agent (EAM, EFA, Finder) records is preferred
• Proficient in MS Office applications (Word, Excel, PowerPoint), Macros and Visual Basic knowledge as well as an aptitude for technology

**This Singapore-based position is opened to Singaporeans only

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence:11C3793   |   Nurul Amirah |   Registration No: R22108940

Responsibilities:

• Involved in large projects ranging from commercial, industrial, institutional, residential, mixed development, healthcare, infrastructure and MRT/rail etc.
• To lead, manage and coordination of projects complying with authorities' requirements and standards.
• Confidently administer the contract and effectively manage the project team and Consultants for best results.
• Proactively identify and resolve technical coordination, site and/or authorities compliance problems.
• Strong leadership skills and ability to work as a team.
• Ensure compliance with local building codes and regulations.
• Coordinate and carry out tender, evaluation, recommendation and award processes.
• Keep updated on contractual and authorities' requirements.
• Nurture, coach and upgrade skill levels of team members.

Requirements:

• Architectural masters/degree recognized by Board of Architects Singapore.
• Minimum 10 years of post-graduate architectural experience.
• Bim/Revit, Archicad, Autocad, Sketchup, In-Design, as well as basic rendering and graphics publishing software programs.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Basic Salary : Up to $3500

Working Days & Hours: 5.25 days (Office hours)

Location: Ubi

Job Duties:

• Monitor daily workshop operations including calibration and ISO audit preparation

• Provide technical support and guidance to technicians

• Handle workshop procurement, consumables management and operational data administration

• Maintain workshop safety, cleanliness, and compliance with service standards

Requirements:

• Diploma in Automotive technology, related engineering field or equivalent

• Minimum 1 years of experience as Workshop Executive in the automotive industry or related field

Key Responsibilities

1. Recruitment & Onboarding

• Support end-to-end recruitment activities including job postings, candidate screening, interview coordination, and offer preparation
• Facilitate onboarding processes and ensure timely completion of documentation
• Assist in manpower planning and hiring coordination to meet operational needs

2. Payroll, Compensation & Benefits

• Assist with payroll processing to ensure accuracy and timeliness
• Administer employee benefits, leave records, and compensation-related matters
• Ensure compliance with statutory requirements

3. HR Administration & Employee Records

• Maintain accurate and confidential employee records and HR documentation
• Ensure proper filing systems and audit readiness
• Support compliance with employment laws and internal policies

4. Employee Relations & HR Support

• Provide guidance to staff on HR policies and procedures
• Support resolution of employee queries and workplace issues
• Assist in exit interviews and employment engagement initiatives

5. Performance Management & Development

• Support probation reviews and performance appraisal processes
• Assist in tracking performance improvement plans and training activities
• Maintain records of learning and development initiatives

6. Medical Credentialing Support

• Maintain and track documentation for doctors' accreditations and licensing
• Support credentialing with hospitals, insurers and regulatory bodies
• Monitor renewal timelines and compliance requirements

7. Compliance & HR Governance

• Support compliance with employment laws and healthcare regulations
• Assist in preparing documentation for audits and regulatory submissions
• Maintain accurate HR and credentialing records

8. HR Polices & Process Improvement

• Assist in updating HR policies and SOPs
• Support implementation of HR initiatives and process improvements

9. HR Reporting

• Support preparation of HR reports such as headcount, turnover and recruitment metrics
• Maintain accurate HR data for reporting and analysis

Requirements

• Diploma or Degree in Human Resource, Business or related field
• 2 to 4 years of relevant HR experience
• Knowledge of HR operations including recruitment, payroll and administration
• Strong organisational and interpersonal skills
• Ability to handle confidential information with discretion
• Detail-oriented with good problem-solving abilities
• Proficient in HR systems and Microsoft Office

• Develop and produce strategic communication materials including memos, presentations, and fact sheets for internal and external audiences.

• Create engaging multimedia content (videos, digital and social media assets) to effectively communicate key messages.

• Manage and maintain internal communication platforms such as intranet portals, newsletters, and corporate announcements.

• Support media relations through proactive monitoring, analysis, and coordination with external vendors.

• Plan and execute events including senior leadership visits, town halls, and global campaign activations, ensuring seamless delivery across content, logistics, and stakeholder coordination.

• Collaborate with internal teams and external partners to oversee event design, production, and on-site execution.

• Ensure compliance with governance processes, including approvals, documentation, and audit requirements.

• Maintain accurate records and support regular and ad-hoc reporting.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Chemin is seeking a dynamic Marketing Executive to join our team and help drive the growth of our innovative AI adoption across different industry. This role plays a key part in developing and implementing marketing strategies that elevate brand awareness and generate demand.

The ideal candidate will partner with internal teams to create compelling content, manage digital campaigns, and analyze market trends to refine marketing approaches. This is an exciting opportunity to contribute to a company committed to advancing ethical and human-centered artificial intelligence.

Responsibilities

• Assist in designing and executing integrated marketing campaigns aligned with company goals.
• Develop engaging content for websites, social media, email newsletters, and sales collateral.
• Leverage analytics tools to track marketing performance and report on key metrics.
• Coordinate events, webinars, and product launches to increase brand presence.
• Support collaboration between marketing, sales, and product teams to ensure consistent messaging.

• 2+ years of experience in marketing, preferably within technology or AI sectors.
• Excellent verbal and written communication skills with strong storytelling ability.
• Proficiency in digital marketing platforms such as Google Analytics, email marketing software, and social media tools.
• Creative mindset with attention to detail and organizational skills.
• Ability to work collaboratively in a fast-paced, innovative environment.

Why join Chemin

• Work directly with a small, fast-moving team shaping the frontiers of AI safety and governance in Asia Pacific.
• Build portfolio defining work across brand, thought leadership, and partnerships
• Hybrid, flexible, and supportive culture with room to grow.
  

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Digital Marketing Team is the engine behind data-driven growth for our brand partners across Southeast Asia’s eCommerce landscape. Specializing in performance marketing across marketplaces like Shopee, Lazada & TikTok, we focus on the entire 360-degree customer journey and build better digital experiences at each stage of the funnel. From media planning to real-time optimization and analytics on Meta, Google & Programmatic, the team partners closely with clients to unlock the full potential of eCommerce marketing—turning insights into action, and clicks into conversions.

The part you will play

We are looking for a Performance Marketing Executive to be based in the Malaysia, who can drive forward our marketing services as a critical part of Intrepid’s overall business. This person will own the relationships with a variety of our leading Brand partners, manage best-in-class digital marketing and execute campaigns that are aligned with our client’s objectives and help them seize the full potential of e-commerce-driven digital marketing. 

Marketing Services include paid performance marketing, e-commerce platform ads, and social commerce for our clients.

As a Performance Marketing Executive, you will take charge of 

• Setting up, managing, and optimizing campaigns to drive key KPI metrics across ecomm marketplaces (Shopee and Lazada), SEM (Google Shopping), and social media (Collaborative/CPAS).
• Work closely with client teams to develop marketing plans and KPIs, as well as ongoing reporting
• Manage revenue delivery and budget spending, including daily optimization and providing real-time targeting recommendations
• Create A/B testing frameworks and implementation to ensure consistent growth
• Manage Analytics and performance report sharing with clients, advising them on optimization potential and insights

What we are looking for - the ideal profile

• Bachelor’s degree in Marketing, Media, Business, or any related fields
• 1-2 years (digital) marketing/e-commerce marketing experience, either working with e-commerce platforms or a marketing role in a media agency/e-commerce enabler/distributor
• Extensive knowledge of Google Ads OR eCommerce Marketplace Search Ads essential (i.e. Lazada, Shopee)
• Experience in Facebook and Tik Tok  Ads is a plus
• Experienced in media planning, setting, and managing budgets, optimizing ad performance, and negotiating with 3rd parties
• Experience in tracking (e-commerce tracking, Google analytics, Google tag manager,  Facebook Pixel tracking, UTM, 3rd Party Ad Serving (Campaign Manager))
• Strong understanding of major advertising success metrics
• Familiar with measurement platforms like Google Analytics and Google Marketing Platform
• Strong analytical skills with an excellent sense of data and numbers
• Able to quickly adapt and thrive in a fast-paced start-up and e-commerce environment
• Fluent in English
• Digital Marketing Certification on Meta (Facebook) and Google Ads and e-commerce, e.g. Shopee and Lazada, Marketing Solutions background is a plus

In return, you will be getting

• We are consistently ranked as a top-3 retail media expert across South East Asia, managing ads across all ecommerce channels for many of the leading international brands
• Our state-of-the-art in-house MarTech automates a lot of manual work and allows you to run and optimize campaigns in more sophisticated ways, delivering superior results, with amazing reporting capabilities to easily oversee all campaigns across all channels
• You will join an ambitious, entrepreneurial and rapidly growing (and fun!) Marketing team, where everyone is keen to hone their skills and capabilities and expand our business across verticals.
• We rapidly expand our full funnel services offerings to our clients, both TikTok-centered and in general, providing an integrated and impactful solution
  

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties.

Role Overview

As a Retail Store Associate at Moomoo Malaysia, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You’ll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

Key Responsibilities

• Assist walk-in clients with account opening, platform setup, and app guidance.
• Handle inquiries and escalate complex cases.
• Educate clients on investment tools and platform features.
• Support daily operations and compliance checks.
• Manage documentation and backend onboarding.
• Ensure client data confidentiality.
• Help sales team with client acquisition and KPIs.
• Follow up with leads, set appointments, and assist in in-store events.
• Provide on-site support for marketing campaigns.
• Help promote brand and community engagement activities.

• 3 - 5 years’ experience in customer service, financial advisory, or retail experience would be added advantage.
• Basic knowledge of financial markets, investment products, and brokerage platforms would be added advantage.
• Good communication and interpersonal skills.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training provided).
• Proficient in Malay; Mandarin or English is a plus.
• Bumiputera candidates are encouraged to apply.
• Willing to work rotating shifts, weekends, and public holidays.
• CSMRL license and Unit Trust Consultant (UTC) registration preferred (company can sponsor if needed).
• Strong customer-first mindset with a proactive attitude.

We offer a comprehensive and holistic work experience and package as follows:

• Basic Salary + Shift allowance
• Monthly KPI Incentive
• Yearly dental, optical & health check allowances
• Convenient Access to Public Transport
• Career Development Opportunities in the Financial Services Industry
• Company Team Building & Bonding Activities
• Free-Flow Pantry Snacks & Drinks
• Dynamic, Multinational Working Environment

Please note that only short-listed candidates will be contacted. Thank you.

This role will be based at Menara Skymind.

We are seeking a highly skilled and experienced Senior Research Analyst, Consulting to independently manage and execute complex custom research projects. This role focuses on delivering strategic insights, driving innovation in research processes, and ensuring alignment of custom research deliverables with client and organizational objectives.

Key responsibilities:

• Lead the successful, on-time delivery of custom research projects, ensuring the availability of high-quality, accurate, and validated data to support market analysis and research deliverables.
• Design and implement advanced workflows for data acquisition, cleansing, and processing, leveraging tools and methodologies to ensure robust and reliable datasets.
• Conduct primary research interviews with key industry contacts, synthesizing findings into actionable insights.
• Perform in-depth secondary research using credible sources such as trade journals, public reports, financial releases, and industry publications to gather comprehensive data for market intelligence.
• Build, validate, and maintain large-scale datasets and market analysis, ensuring alignment with product objectives, consistency with related markets, and thorough documentation of methodologies and assumptions.
• Drive innovation in research methodologies, tools, and processes, identifying opportunities to enhance efficiency, quality, and effectiveness in research execution and delivery.
• Mentor and guide junior team members, fostering a culture of collaboration and supporting their professional development to enhance team capabilities.
• Collaborate with senior stakeholders and cross-functional teams to align research outputs with strategic objectives and ensure the delivery of high-value insights.

About us

Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.

For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.

At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world. 

Why join us?

At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:

• Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!

• Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!
• Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!

Join us as we redefine what it means to build an enduring global consumer group.

The role

We are looking for someone who sits at the intersection of marketplace and customer operations, ensuring smooth and accurate order processing across TikTok Shop and the LB e-commerce channel. You will manage cancellations, returns, refunds, and inventory accuracy while maintaining precise SAP documentation. A key focus is safeguarding the company through proper handling of payment disputes and timely customer notifications. You will work closely with cross-functional teams, including Accounts and Customer Service, to keep operations running seamlessly. You may also support automation and integration projects through UAT, giving you the chance to deepen your knowledge of system processes.

Main responsibilities :

Marketplace Operations (TikTok Shop, SG)

• Monitor order integrations to ensure daily orders flow accurately into WMS and SAP.
• Process order cancellations, including issuing refunds via TikTok and completing the required SAP documentation.
• Manage TikTok returns, including issuing refunds via TikTok and completing the required SAP documentation.
• Maintain TikTok inventory accuracy to prevent out-of-stock situations.

Customer Operations (HQ)

• Manage refunds and returns for the LB e-commerce channel, ensuring customer refunds are processed accurately and on time. Maintain SAP documentation so all refunds are correctly accounted for, working closely with the Accounts team.
• Create replacement orders in the system upon request from the Customer Service team.
• Manage credit card payment disputes, safeguarding the company against losses and closing any gaps in the process.
• Handle customer notifications for out-of-stock orders, ensuring refunds are processed in Magento and SAP documentation is completed promptly.

Projects & Development

• You may be involved in automation and integration projects to support UAT, offering the opportunity to deepen your understanding of system processes.

Support for other Business Operations tasks 

• You will be expected to do some covering for team members within the Business Operations team when members are on leave. You will be able to learn more about other aspects of our function! 

Qualifications & Experience

• Diploma or Bachelor’s degree in Business, Supply Chain, Operations, or related fields.
• Basic understanding of ERP systems (SAP experience is a plus).
• Strong attention to detail with a passion for data accuracy.
• Comfortable working in a fast-paced, dynamic environment.
• Strong communication skills and the ability to work cross-functionally.

You should have / be 

• A Love, Bonito culture fit
• Good grasp of the Love, Bonito brand and unique proposition
• A genuine curiosity to know how things work and how to make them better
• An entrepreneurial, self starter, get-your-hands dirty attitude 
• Enjoy learning new things and pick them up quickly
• Demonstrate operational excellence
• Pride: Highly organized individual and proactive with strong follow through. Detailed orientated. Willing to learn.
• Problem solver: Identify and understand problems and solve them systematically.
• Team-player: Able to build strong relationships and have ability to work cross-functionally, take different perspectives and have open communication.