Job Responsibilities

• Maintain and update payment-related websites.
• Upload documents, notices, and materials to payment websites when requested.
• Draft website content for approval by management/officers.
• Review and reconcile monthly SWIFT invoices against company records.
• Prepare and present invoice reconciliation reports.
• Monitor outstanding tasks and send reminders to relevant departments.
• Review membership categories of MEPS+ participants to ensure correct annual fee billing.
• Obtain banking license information from internal systems.
• Compare participant license types with MEPS+ membership categories.
• Prepare and submit reconciliation findings through the document management workflow system (DMS).
• Support day-to-day operational and administrative activities related to payment systems.

Requirements

• Degree in Business, Finance, Banking, Information Systems, or related fields.
• Strong attention to detail and accuracy in reviewing and reconciling data.
• Ability to prepare reports and present findings clearly.
• Proficient in Microsoft Office applications, especially Excel.
• Good written communication skills for drafting website content and reports.
• Experience in payment systems, banking operations, SWIFT, or financial services is an advantage.
• Familiarity with data reconciliation, invoice review, and workflow management systems is preferred.

• Elicit and document business requirements through stakeholder interviews, workshops, and analysis of existing specifications.
• Translate business needs into functional and non-functional specifications, user stories, or models like UML/BPMN for developers.
• Support solution design, testing (including UAT), and implementation by validating requirements against predefined scope.
• Manage changes to requirements throughout the project lifecycle, rigorously evaluating impacts on tender specifications before approval.
• Manage stakeholders actively to align expectations, specify requirements within the solution platform's capabilities, communicate progress, and prevent deviations from the tender-defined scope, minimizing scope creep.

Requirements:

• Must have experience in requirements engineering for Microsoft Dynamics CRM or similar.
• Must have more than 2 years of experience as a Business Analyst in IT/software projects, including requirement gathering and stakeholder management.
• Preferred: IIBA certifications (ECBA, CCBA, CBAP, or PMI-PBA).
• Preferred: Working experience in Government of Singapore projects.
• Preferred: Experience with data visualization tools (Power BI, Tableau) and scripting (Python/R).
• Preferred: Proficiency in technical skills like SQL, Excel, BPMN/UML modelling, and SDLC methodologies (Agile/Waterfall).

Key Responsibilities:

1. Investment Research & Analysis:

• Conduct detailed industry and market research to identify emerging investment opportunities.
• Analyze financial statements, build financial models, and assess the financial health of potential investment targets.
• Assist in due diligence efforts, including financial, operational, and strategic evaluations of prospective investments.
• Prepare investment presentations, and reports for internal and external stakeholders.
• Monitor portfolio investments, track key performance metrics, and assess risk management strategies.

2. Strategic Management:

• Coordinate cross-functional teams and support ongoing projects to support growth and operational objectives within portfolio companies.
• Build and maintain strong relationships with key stakeholders, including portfolio company management teams, and other third parties.
• Liaise with external partners, advisors, and service providers to support investment activities and portfolio management.

Who We’re Looking For:

• Passionate about investing in a concentrated manner via deep conviction.
• A Bachelor’s degree in Finance, Business Administration, Economics, or related field (Master’s/MBA is a plus).
• 1-2 prior experiences preferably in investment management or operational roles.
• Strong financial modeling skills and proficiency with Microsoft Excel and financial analysis software.
• Excellent written and verbal communication skills.
• Strong understanding of financial markets, investment principles, and best practices in business management.
• Independent, highly analytical, detail-oriented, and proactive problem solver.
• Demonstrated ability to work collaboratively within a team and independently.

Preferred Skills:

• Knowledge of private equity/venture capital, mergers and acquisitions (M&A), or asset management.

Duration:

• Full-time, on-site

How to apply:

• Please submit your resume, unofficial transcript and any relevant supporting documents to hr.ad@hobeemedia.com

Job Highlights

• Exposure to Corporate Actions
• Involved in system testing, process improvement
• Opportunity to contribute to operational excellence and governance initiatives

Job Description

We are looking for a detail-oriented professional to support Corporate Actions operations and business activities within a banking environment. This role involves working closely with business users, operations teams, and technology stakeholders to ensure smooth processing and delivery of Corporate Actions related activities.

Key Responsibilities

• Provide support for Corporate Actions systems, including workflows, system processes, and operational activities
• Support daily business operations and respond to business and user queries in a timely manner
• Ensure accurate and timely processing of Corporate Action events according to operational requirements
• Coordinate client notifications relating to voluntary Corporate Action events
• Ensure accurate processing and execution of client instructions throughout event lifecycles
• Handle enquiries from stakeholders and internal teams professionally and efficiently
• Support testing activities including planning, execution, issue tracking, and validation
• Coordinate User Acceptance Testing (UAT) activities and support implementation readiness
• Maintain documentation related to processes, testing activities, and operational workflows
• Support governance, risk controls, and process improvement initiatives

Requirements

• Diploma or Degree in Business, Information Technology, or related discipline
• Proven experience in IT application or infrastructure development or support.
• Good understanding of operational processes, system workflows, and data management concepts
• Strong analytical, problem-solving, and communication skills

About KGiSL:

KG Information Systems Private Limited (KGiSL) is a leading Information Technology (IT) solutions and services provider catering to the global investment banks, insurance, healthcare, education and supply chain domains with offices in India, Singapore, Malaysia, Thailand, Indonesia, Australia and the US. KGiSL is revolutionizing the process of Digital Transformation through world-class infrastructure and streamlined processes that creates innovative solutions and services. With the existing expertise in software consulting and staffing services, we are looking out for professionals who are interested to be part of this exciting journey and be involved in business development and sales.

We are pleased to share an exciting Business Analyst opportunity with our prestigious client in Singapore.

ROLE OVERVIEW

We are seeking a domain-expert RPA Business Analyst with deep, hands-on knowledge of Reinsurance operations and a proven track record of delivering intelligent automation programmes using UiPath. This is a specialist role within our Automation Centre of Excellence (CoE), focused exclusively on the reinsurance and insurance value chain — from treaty and facultative processing to bordereau reconciliation, claims management, and regulatory reporting.

The RPA BA will be the primary interface between reinsurance business stakeholders and the automation delivery team. You will own the end-to-end discovery, analysis, documentation, and governance of automation initiatives — producing artefacts to CoE standards while working closely with UiPath developers to ensure solutions are technically sound, compliant, and deliver measurable business value.

KEY RESPONSIBILITIES

Process Discovery & Analysis

• Lead structured process discovery workshops with underwriting, claims, finance, and reinsurance operations SMEs to capture end-to-end workflows

• Analyse and document As-Is reinsurance processes across treaty, facultative, bordereau, claims, and cession accounting workflows

• Assess automation feasibility, calculate complexity vs. benefit scores, and recommend processes for RPA, attended automation, or AI-assisted processing

• Produce As-Is and To-Be process maps using BPMN notation (Visio, Lucidchart, or equivalent) incorporating all exception paths and business rules

• Identify and document data sources, system integrations, and dependencies including reinsurance platforms (RI3K, Sequel, Remetrica, Xuber, or equivalent)

Documentation & Artefact Ownership

• Author high-quality Process Definition Documents (PDDs), Business Requirements Documents (BRDs), and Solution Design Documents (SDDs) to CoE standards

• Maintain a live automation register covering pipeline, in-flight, and production bots with version control, change logs, and ownership matrices

• Produce and maintain operational runbooks, exception-handling guides, and escalation procedures for each deployed automation

• Own UAT planning, test script authoring, execution coordination, defect tracking, and formal business sign-off documentation

• Prepare change management communications and end-user training packs for automation go-lives across reinsurance operations

• Deliver post-implementation benefits realisation reports tracking FTE savings, error rate reduction, SLA compliance, and ROI

Stakeholder Engagement & Governance

• Act as the primary point of contact for reinsurance business stakeholders throughout the automation lifecycle from discovery to hypercare

• Present automation proposals, solution designs, and delivery updates to senior stakeholders including COO, CFO, and CUO level

• Work closely with UiPath developers to validate technical designs against business requirements and ensure solution accuracy

• Collaborate with Compliance, Risk, and Internal Audit teams to ensure automations meet MAS regulatory requirements and internal control frameworks

• Support the development and continuous improvement of CoE documentation standards, templates, and governance frameworks

• Contribute to the quarterly automation pipeline review, prioritising opportunities based on strategic value and implementation complexity

UiPath Platform & RPA Knowledge

• Apply working knowledge of UiPath Studio, Orchestrator, and REFramework to validate technical designs and support developer decision-making

• Understand UiPath Document Understanding capabilities to scope intelligent data extraction from reinsurance documents (bordereaux, slips, endorsements)

• Define bot exception handling requirements, Orchestrator queue structures, and alerting thresholds in collaboration with the development team

• Participate in code reviews and UAT execution with an appreciation of RPA development best practices

• Support UiPath Process Mining or Task Mining exercises to objectively validate process discovery findings

REINSURANCE DOMAIN KNOWLEDGE

This role requires substantive reinsurance domain expertise. Candidates must demonstrate knowledge across the following areas:

Treaty Reinsurance

• Quota share, surplus, and excess of loss (XL) treaty structures, premium calculation methodologies, and profit commission arrangements

• Treaty bordereau processing: premium bordereau, claims bordereau, and cash call management across cedent portfolios

• Treaty accounting cycle: cession entry, reinsurance premium payable/receivable, and intercompany settlement

Facultative Reinsurance

• Facultative submission workflow: risk assessment, slip preparation, capacity placement, and certificate issuance

• Facultative premium and claims processing, including endorsement handling and cancellation workflows

Claims & Finance Operations

• Claims bordereau intake, IBNR reserve management, loss run generation, and reinsurance claims recoverable tracking

• Cash calls, loss portfolio transfers, and commutation processing

• Financial close processes: reinsurance entries, bordereau reconciliation, and management accounts preparation

Regulatory & Market Knowledge

• Familiarity with Singapore MAS regulatory framework for reinsurers and branches operating in Singapore

• Understanding of Lloyd’s of London market operations, ACORD messaging standards, and market reform initiatives (Blueprint Two)

• Working knowledge of IFRS 17 impact on reinsurance accounting and associated reporting automation opportunities

• Awareness of data governance, data lineage, and reconciliation control requirements in a regulated reinsurance environment

TECHNICAL & TOOLS EXPERIENCE

• 5–8 years of Business Analyst experience, with a minimum of 3 years in the reinsurance or specialty insurance sector

• Demonstrated experience delivering RPA automation programmes in a BA capacity, ideally using UiPath

• Proficiency in BPMN process mapping tools: Visio, Lucidchart, Bizagi, or equivalent

• Strong working knowledge of reinsurance platforms: RI3K, Sequel Eclipse, Remetrica, Xuber, or Majesco Treaty

• Familiarity with core insurance/reinsurance systems and their data structures (policy admin, claims, finance ledger)

• Proficiency with documentation and collaboration platforms: Confluence, SharePoint, Jira, or equivalent

• Ability to read and interpret SQL queries and API specifications to validate integration designs

• Experience with data analysis tools (Excel advanced, Power BI, or similar) for bordereau reconciliation and benefits tracking

• Basic understanding of UiPath Studio, Orchestrator, and REFramework is required; hands-on development experience is a strong advantage

DOCUMENTATION ARTEFACTS & OWNERSHIP

The RPA BA will own or co-own the following artefacts across the automation delivery lifecycle:

Artefact Description & Purpose

Process Definition Document

(PDD) Current-state workflow with inputs, outputs, business rules, exception paths, and automation feasibility score

Business Requirements

Document (BRD) Stakeholder needs, business objectives, constraints, assumptions, and acceptance criteria

Solution Design Document

(SDD) Bot architecture, component diagram, integration touchpoints, Orchestrator queue design, and error-handling strategy

As-Is / To-Be Process Maps BPMN swim-lane diagrams illustrating current vs. automated future-state workflows with time/cost benchmarks

Automation Pipeline &

Priority Matrix Scored backlog using complexity vs. benefit framework; used to drive CoE roadmap and sprint planning

UAT Test Scripts & Sign-off

Pack End-to-end test cases, expected vs. actual results, defect log, and formal business sign-off documentation

Operational Runbook Bot support procedures, exception-handling guide, alerting thresholds, escalation matrix, and restart instructions

Benefits Realisation Report Post-go-live metrics: FTE savings, processing time reduction, error rates, SLA compliance, and ROI calculation

Change Management & Training Pack End-user comms, training materials, process change summaries, and adoption tracking dashboard

Automation Register Live log of pipeline, in-flight, and production bots with version history, change log, and ownership

ELIGIBILITY & APPLICATION

Singapore Citizens and Permanent Residents are strongly encouraged to apply. Employment Pass (EP) sponsorship will be considered for candidates with highly specialised reinsurance domain expertise. All applicants must be eligible to work in Singapore at the time of application.

To apply, please submit your CV and a cover letter that clearly outlines: your reinsurance domain experience, specific RPA automation programmes you have contributed to as a BA, your documentation standards and artefacts produced, and your UiPath familiarity. Portfolio samples (PDDs, process maps, BRDs — anonymised) are welcome and encouraged.

Responsibilities:

• Participate in RFP and presales activities, including requirements gathering and analysis, solution design, effort estimation, and preparation of technical and functional proposals.
• Evaluate proposed solutions to identify functional, process, or system gaps, and recommend improvements that enhance business value and operational efficiency for customers.
• Prepare comprehensive Functional Specification Documents (FSDs) to clearly define business requirements and support the development lifecycle.
• Collaborate closely with customers, development teams, and QA teams to ensure requirements are accurately understood, implemented, and delivered within project timelines.
• Design and develop PL/SQL components, including packages, procedures, functions, and triggers, to support application functionality and business processes.
• Analyze, troubleshoot, and optimize SQL queries to improve database performance, scalability, and execution efficiency.
• Perform data migration, import, and export activities to support application implementation, maintenance, and operational requirements.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field;

Interested applicants, please Email , and look for johnwong@recruitexpress.com.sg

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

About the Role

We're hiring an experienced Quantitative Researcher/ Analyst to strengthen our modelling capabilities, with a primary focus on identifying and modelling toxic and abusive trading flows and clients. This is a high-impact role sitting at the intersection of risk, pricing, and platform integrity.

Responsibilities

• Develop, test, and deploy quantitative models to detect, classify, and mitigate toxic and abusive order flow and client behaviour
• Analyze trading patterns to distinguish profitable, benign, and predatory flow across multiple asset classes
• Build and refine models supporting swap rates, funding rates, and pricing
• Collaborate with trading, engineering, and risk teams to operationalize models on-chain
• Monitor model performance and adapt to evolving market conditions and adversarial behaviour
• Translate complex quantitative findings into actionable recommendations for stakeholders

Job Requirements

• At least a Bachelor's degree in a technical discipline (sciences, engineering, mathematics, or similar)
• 5+ years of experience in a quantitative analyst or similar role
  Demonstrated experience modelling toxic and abusive flows and clients
• Strong programming and statistical modelling skills
• Experience building models for swap rates, funding rates, and pricing
• Knowledge and hands-on experience in crypto, RWAs(equities, commodities, fx), and D1s (perpetuals, CFDs)
• Familiarity with trading environments
• Experience partnering with technology teams to build risk analysis databases and develop reporting frameworks to support decision-making.

ExodusPointCapital, founded in 2017 by Michael Gelband, began managing investor capital in 2018. The firm employs a global multi-strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced investment professionals within a robust riskframework. ExodusPoint brings together an accomplished team with hands-on experience running multi-manager businesses to create an institutional investment management firm.

We are looking for a Quantitative Strategies Research Analyst to join our team in Singapore. This person will work closely with portfolio managers on research projects with a focus on data-driven quantitative strategies.

Responsibilities:

• Collaborate with other technology teams to formulate innovative solutions for trading and risk management
• Responsible for data parsing, cleaning and processing research jobs

Qualifications:

• Degree from leading university in a quantitative or technical field
• Good communication skills to collaborate both within and across teams
• Knowledge of linear algebra and statistics
• Prior experience in finance a plus
• Proficient in at least one language (e.g. Python) and relational database

Job Responsibilities

• Conduct Customer Due Diligence (CDD) review for existing SME banking customers.
• Ensure all information and documents are collected from customers via email and phone calls.
• Perform account activity review and analyze transaction data to identify potential risks.
• Ensure efficient identification and monitoring of suspicious activities and transactions, and timely escalation to respective parties where appropriate.
• Conduct adverse news searches and name screening while ensuring appropriate escalation and follow-up actions.
• Ensure full compliance with regulatory requirements, internal policies, and guidelines.
• Participate and assist in projects relating to AML/KYC matters.
• Other ad-hoc projects or activities that may be assigned.

Job Requirements

• Degree or equivalent relevant working experiences.
• Minimum 1 - 3 years of AML/Sanction/KYC/CDD knowledge.
• Detail oriented, analytical, and inquisitive.
• Able to apply technical knowledge and make sound judgements.
• Excellent written and verbal communication skills.
• Relationship management skills to enable effective cross-functional communication with front-line staff and compliance.
• Adaptable to a fast-paced, volume-driven environment and able to work under pressure.
• Self-motivated and able to work independently and with others.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with carolyn.mendoza@manpower.com.sg | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

StepStone is seeking candidates with excellent quantitative, qualitative and interpersonal skills for an Analyst position on StepStone’s Real Estate team, based in the Firm’s Singapore office. The Analyst’s primary role is to engage in sector-focused research across the real estate private equity industry — including opportunistic, value-add, core and credit strategies — with a focus on the Asia-Pacific region.

The Analyst will work in a team environment with other Research and Investment team members to target and perform due diligence on selected real estate private equity fund managers; analyze PPMs, financial statements and investment returns; and conduct reference calls and personal interviews. In addition, the Analyst will work with the co-investment and secondary teams to source, diligence and execute transactions. The Analyst will have the opportunity to present recommendations, with the investment team, to the Firm’s Real Estate Investment Committee.

StepStone prides itself on the Firm’s collegial atmosphere, encouraging team-building initiatives and a collaborative approach to accomplishing projects. The Analyst will have exposure to all levels of the Firm, from Partners to fellow Analysts, daily, and will often interact with many of the top fund managers in the real estate private equity industry.

The ideal candidate will possess a bachelor’s degree and a background in real estate, private equity, investment banking, consulting or other relevant industries. The Analyst will adhere to the highest ethical standards, as well as demonstrate maturity, reliability and attentiveness to detail.

Essential Job Functions

• Perform market research using publicly available information and proprietary databases to identify, quantify and analyze macroeconomic and real estate trends across Asia-Pacific markets and property sectors

• Interpret financial analyses prepared by target fund managers, including investment track records, financial statement analysis and fund models; perform valuation and underwriting analyses on underlying assets

• Support senior Research and Advisory staff on sourcing and managing the inflow of investment opportunities

• Assess marketing and supporting materials of prospective fund managers to identify key value drivers and important areas for further investigation

• Conduct phone interviews with senior executives to gather insights regarding the style and effectiveness of target fund managers

• Form an independent opinion about the attractiveness of a sector or investment opportunity

• Construct an argument around an opinion and efficiently communicate that argument both verbally and in written materials; defend a position in a team environment, including Investment Committee meetings

• Use creativity to source and analyze data and to test hypotheses regarding the attractiveness of specific sectors and investment opportunities

• Prepare for and participate in meetings with managers and conduct on-going due diligence

• Perform financial modeling and sensitivity analyses related to co-investment and secondary opportunities

• Draft investment memorandums and presentations related to fund, co-investment and secondary diligences

• Analyze and monitor the performance of the Firm’s existing fund managers and underlying portfolio companies

Education and/or Work Experience Requirements

• BA/BS from a leading university in Real Estate, Finance, Economics, Accounting, Law or equivalent relevant field; top-quartile academic background

• Demonstrated track record of academic and professional success

• Prior internships or work experience in private equity real estate, investment banking, consulting or other relevant field (1+ years preferred)

• Availability to travel regionally throughout Asia (Greater China, Korea, Japan, India, Australia, Southeast Asia, etc.

Other Knowledge, Skills and Abilities

• Flexibility to work within StepStone’s dynamic and entrepreneurial organization; all professionals are expected to perform multiple functions as the firm continues to grow and develop

• Developing investment judgment and general understanding of risk/reward trade-offsAbility to represent the Firm credibly in written and interpersonal communications

• Demonstrable analytical capabilities, including strong quantitative/modeling skillsLeadership potentialHigh proficiency in Word, PowerPoint and Excel

• Applied experience in valuation and investment analysis

• Promote and demonstrate a positive, team-oriented attitude

Responsibilities:

• Design, development, testing and support of firmware/embedded software applications for microcontroller based wireless systems.
• Develop software communication protocols for wireless communication systems
• Drive technology/development projects in all phrases from specification to release.
• Read or understand electronics schematic and system design.
• Work closely with cross functional teams to ensure project delivery on time.
• Define and create product software specification including software architecture, feature descriptions and applications notes of the system
• Research technical issues and/or opportunities and provide recommendations.
• Participate in ad hoc software projects and assignments as required

Requirements:

• Degree in Electronic/Electrical/Computer Engineering/Computer Science, Software Engineering or related fields.
• Minimum 10 years of experience in real time embedded system including experience in Bluetooth related firmware/software development.
• Strong C/C++ language knowledge is a must
• Experience with Arm, Cortex based microcontroller and Airoha Bluetooth chipset is required
• Strong Knowledge of the communication transport protocol like I2C, SPI, UART and USB
• Understanding of the Bluetooth protocol and stack is a plus.
• Familiarity with DSP programming is an added advantage
• Excellent teamwork skills, flexibility, and ability to handle multiple tasks.
• Able to manage one's own time efficiently

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

Interested candidates may also apply or write in to CS Chua, EA 12C6130/ R1548619 cschua@hpspartners.com.sg. Shortlisted candidates will be contacted for a discussion.

Location: Singapore(Hybrid)

Type: Full-time

Department: Financial Markets

Job Summary

As a member of the KYC/AML Client Outreach Specialist (“COS”) team, you will serve as a support member for the client relationship teams, partnering to meet Anti Money Laundering (AML) Client Due Diligence (CDD) Refresh requirements. As a COS, you will partner with product sales and other banking or markets relationship teams, manage a client refresh population, reach out for key AML/CDD documentation, and act as an escalation point for service or operational challenges that may arise in KYC refresh.

COS analysts act as the primary point of coordination between Banking/Markets and AML Refresh Operations teams to ensure timely and accurate compliance to policy and regulatory requirements in KYC refresh. A COS is the client advocate, helps to simplify client interaction and deliver the most seamless, holistic service relationship across the firm. You will ensure the accuracy of documentation, and screening, obtain approvals from Compliance and Business and complete refresh cases in a timely and accurate manner.

Responsibilities

• Support annual KYC refresh for Mandarin Speaking Banking and Markets clients in Hong Kong and Greater China

• Execute with client perspective while balancing risk to the firm

• Support a culture of teamwork and collaboration focused on goals and delivery

• Adhere to standards for timeliness and accuracy of AML CDD case completion

• Master CDD requirements applicable to the banking clients and guide clients and bank staff in complying with them

• Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption and process enhancements

• Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives

• Review the industry group client hierarchy, looking for inactive accounts to be closed, linkage errors within client structures and merge/purge of client entities

• Assist in tracking both Annual refresh population and other KYC related populations in partnership with coverage team

• Ability to communicate in Mandarin with Chinese clients for business purposes

Eligibility Requirements

• 3-5+ years of experience in financial services preferably with banks

• Previous experience in client facing roles and must demonstrate a strong client focus

• Experience with AML CDD policy standards and industry practices in AML CDD

• Understanding of the operational aspects of products and services used by Banking clients

• Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnerships

• The ability to find ways of solving or pre-empting problems

• Understands and respects cultural differences

• Bachelor’s degree

• AML CDD knowledge for legal entities in and across multiple global jurisdiction

Role Overview

We are seeking an experienced Senior Digital Business Analyst to support digital transformation initiatives within a Government Agency. This role will work closely with business stakeholders, project teams, solution architects, vendors, and technical consultants to deliver user-centric digital solutions that improve business operations and citizen services.

Responsibilities

• Gather, analyse, and translate business needs into clear requirements, user stories, functional specifications, and acceptance criteria.
• Facilitate discovery sessions, stakeholder workshops, and requirement discussions using human-centric and visual methods.
• Apply Design Thinking / Service Design approaches to identify business gaps, pain points, and future-state solutions.
• Work closely with project managers, solution architects, developers, vendors, and business users to ensure smooth project delivery.
• Support Agile / product-centric delivery, including backlog refinement, requirement clarification, testing, deployment, and adoption.
• Evaluate and recommend suitable digital and technology solutions aligned with business needs.
• Identify project risks, issues, dependencies, and change impacts, and recommend mitigation actions.
• Ensure product readiness for smooth deployment, adoption, operations, and post-implementation support.
• Manage stakeholder and vendor relationships to ensure timely and quality delivery of ICT solutions and services.
• Ensure solutions and delivery processes comply with IT management, quality, and security guidelines.

Requirements

• Diploma or Degree in Computer Science, Information Technology, Computer Engineering, Electronics Engineering, or related disciplines.
• Minimum 5 years of relevant experience in business analysis, digital transformation, system implementation, or product delivery.
• Hands-on experience working in Agile / product-centric project environments.
• Strong analytical, facilitation, stakeholder management, and problem-solving skills.
• Good understanding of digital solutions, system implementation, and business process improvement.
• Working knowledge of AI tools and concepts will be advantageous.
• Experience in project management or product management will be an added advantage.
• Excellent communication, presentation, and negotiation skills.
• Proactive, resourceful, and comfortable managing multiple priorities in a fast-paced environment.

We are hiring a Business Analyst (80%) with Scrum Master responsibilities (20%) to support large-scale Singapore Government IT systems.

This is not a passive documentation role. We are looking for someone structured, decisive, and delivery-focused — able to operate confidently within strict governance, audit, and compliance environments.

Key Responsibilities

Business Analysis (Primary)

• Lead requirements gathering with business users, government officers, and vendors

• Produce BRD/FRD, user stories, process flows, interface specs

• Ensure traceability, governance compliance, and change control discipline

• Bridge business, technical, and SI/vendor teams

• Support SIT/UAT, integration, and production rollout

Scrum Master (Secondary)

• Facilitate Scrum ceremonies and ensure backlog readiness

• Drive sprint predictability and delivery discipline

• Remove impediments and highlight risks early

Requirements

• 5–8 years IT delivery experience

• 3+ years as Business Analyst in large-scale systems

• Experience in Singapore Government / Public Sector IT

• Strong Agile + SDLC (Waterfall/Hybrid) knowledge

• Experience with multi-vendor environments

• Hands-on Jira / Confluence / Azure DevOps

We are looking for a detail-oriented Payments Technical Analyst to support payment operations by investigating and resolving transaction discrepancies. The role involves analyzing transaction flows, reviewing backend system logs, performing root cause analysis, and working closely with internal teams to diagnose and resolve payment processing issues.

Responsibilities:

• Analyze backend application logs, transaction records and system-generated events to identify the root cause of payment and settlement issues.
• Perform root cause analysis on transaction issues and recommend corrective actions to prevent recurrence
• Investigate technical issues and support resolution of production incidents impacting payment processing.
• Monitor payment flows, operational dashboards, alerts, and system monitoring tools to identify exceptions, anomalies, and service disruptions.
• Liaise with internal teams (Operations, Technology, Compliance) and external stakeholders (banks, partners) to resolve issues promptly
• Ensure all investigations are completed within defined timelines and in line with service level agreements
• Maintain accurate records of investigations, resolutions, and audit trails
• Support reconciliation processes and ensure alignment between payment systems and records
• Escalate critical issues and risks in a timely manner to relevant stakeholders
• Ensure compliance with regulatory requirements, internal controls, and AML/CFT guidelines
• Participate in process improvement initiatives to enhance efficiency, accuracy, and control

Qualifications:

• Bachelor’s degree or diploma in Computer Science or a related field.
• 3–6 years of experience in payments, or settlement investigations, technical operations, production support, systems analysis, or a related function.
• Fresh graduates are welcome to apply.
• Ability to analyze application logs and troubleshoot transaction processing issues.
• Basic understanding of APIs, system integrations, databases, and transaction processing workflows.
• Familiarity with SQL or database querying for investigation and reconciliation purposes is advantageous.
• Exposure to production support, incident management, or technical troubleshooting environments is preferred.
• Strong communication skills and ability to work with cross-functional teams.