Total 4,807 service engineer job vacancies

Job Responsibilities

1.Handle customer inquiries, complaints, and feedback via phone calls, emails, web chat, and social media platforms.

2.Provide accurate information and solutions to customers in a professional and timely manner.

3.Investigate customer issues and coordinate with relevant departments to resolve them effectively.

4.Maintain accurate customer records and update information in the system.

5.Follow up on customer requests and ensure customer satisfaction.

6.Support order processing, quotations, and after-sales service activities.

7.Work closely with internal departments to ensure smooth service delivery.

8.Prepare customer service reports and perform administrative duties as assigned.

9.Assist in handling customer escalations and service recovery situations.

10.Perform any other ad hoc duties and assignments as assigned by Management.

Job Requirements

• Good interpersonal and customer service skills.
• Strong analytical and problem-solving abilities.
• Ability to multitask and prioritize work effectively.
• Excellent communication and active listening skills.
• Good time management and organizational skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office applications and customer service systems.

Greet and serve customers in a friendly and professional manner

Take and process customer orders accurately

Serve food and beverages promptly

Handle cashiering and payment transactions

Maintain cleanliness of dining area and service stations

Assist in table setup and clearing

Address customer inquiries and provide good customer service

Follow company procedures and hygiene standards

Perks & Benefits

• Employee equity

• To proactively make pre-bookings by calling customers likely to require servicing to make sure workshop is neither over nor under-utilized on any given day.
• To always check if the vehicle in question has any outstanding field actions/service actions.
• To record ANY instances of a customer’s vehicle returning with the same complaint as was previously repaired.
• To communicate bookings pipeline with the service manager and Job and warranty administrator, parts department to allow them to do ‘parts pre picking’ for all bookings.
• To receive customers courteously and professionally and communicate effectively with them towards understanding accurately determine their needs/concerns/service requests.
• Inspecting the vehicle and utilize Denza processes and completing all documents as required.
• To accurately/comprehensively document the information gathered from the discussion with the customer and communicate it to the technical team so that they can make the necessary technical decisions.
• Communicate with the technical staff to understand the technical issue/diagnosis and recommended corrective actions.
• Give a detailed and itemized repair estimation / quotation itemize and a estimated time required to complete the recommended repair.
• To obtain signature for the approval on the RO, Vehicle Checklist and give customer the Vehicle Collection Slip Number before proceeding with the repair.
• If additional time is required to complete to communicate the customer and keep them updated with any developments or issues.
• To handle accident / insurance claims and minimize the administrative burden for the customer.
• To up-sell customers accessories/products or other value-added services.
• To invoice the Branch Manager as necessary on problematic cases (customers/vehicles).
• To handle telephone inquiries and assist customers as required.
• To carry out customer follow up (telephone call) after 3 days from the date of repair.

Professional Experience

• Minimum SPM or other equivalent qualification
• Automobile service advisor
• Working experience with customer contact
• Working experience with service
• Experience with negotiations

• Medical Benefits
• Attractive Commission Scheme
• Overtime (OT) Allowance

Job Responsibilities

• Handle customer inquiries, orders, and follow-up requests.
• Prepare quotations and process sales orders accurately.
• Coordinate with customers, suppliers, warehouse, and logistics teams regarding delivery schedules.
• Monitor order status and ensure timely delivery to customers.
• Follow up on outstanding quotations and customer requirements.
• Maintain accurate records of customer orders and transactions.
• Assist in resolving customer complaints and service-related issues.
• Support the sales team in daily operational and administrative matters.

Requirements

• Diploma/Degree in Business Administration, Marketing, or related field.
• Fresh graduates are encouraged to apply.
• Good communication and coordination skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Detail-oriented and able to handle multiple tasks.
• Able to work independently with minimal supervision.
• Knowledge of ERP systems is an added advantage.
• Proficiency in English and Bahasa Malaysia.
• Shipping and Transportation background

Perks & Benefits

• Allowance transportation
• Free snacks / Happy hours
• Company trips
• Medical insurance
• EPF, SOCSO & EIS
• Medical benefits
• Annual leave
• Performance bonus
• Training and career development opportunities

Job description :

• Possess good command of written and spoken English
• Process customer orders in the system and relate the information to concerned department.
• Correspond to all customer inquire effectively and efficiently.
• Relate all customer requirements, changes in specifications to the related department in a timely manner.
• Provide the required details to shipping team for shipment arrangement.
• Prepare data and reports accurately and on a timely manner.
• Good work ethic, well organized and self-motivated.
• Good knowledge in MS Office

Qualification :

• Graduate with minimum 2 years working experience as Customer Service (Preferably in Manufacturing Industry)

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

Tasks & Responsibilities:

• Administrative activities concerning the processing, documentation and handling of all incoming containers and vessels.
• Solving of queries, reporting to responsible persons.

Job Requirements:

• Minimum Diploma level in Shipping related field.
• Excellent communication skills.
• Good speaking and writing skills in Mandarin and English language.

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

Benefits:

• Annual leave
• Medical
• EPF
• SOCSO
• EIS

Duties and Responsibilities

• Assist and supporting the superior to provide after-sales services and support including installation, commissioning, upgrading, corrective and preventive maintenance of equipment.
• Assisting in workshop/lab for tools service and repairing work.
• responsible for documenting customer service activities.
• Performs other tasks as assigned from time to time.

Requirements

• SPM or vocational certificate in a technical field
• Conversant in Bahasa Malaysia, English
• Willingness to learn and grow in a technical role
• Positive working attitude
• Able to work independently and in a team
• Willing to travel and work at customer sites for repairing and servicing work

Working conditions and physical environment 

• Working hours from 830am – 6pm, Monday to Friday

Job Location

• Petaling Jaya (HQ): 27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor.
• Penang: 59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang.
• Johor Bahru: 32, Jalan Kempas Utama 2/4, Taman Kempas Utama, 81300 Skudai Johor Bahru

Job Benefits

• Incentive and bonus
• Allowance
• Personal leave

TECHNICAL SERVICE ENGINEER (COLOUR PIGMENT - PLASTIC INJECTION MOLDING)

Salary Range: RM6000 – RM7000

Full Time Position - BASED KULAI & BATAM

Suitable for Male Worker

Training Provided

Job Responsibilities:

1. Sets up, operates, and maintains injection moulding machines to produce Colour Chips and performs technical control.
2. Customer/Supplier onsite visit for technical support on products and Colour deviation as well as solving abnormal problems.
3. Provide technical support for injection moulding machine setup, maintenance, production parameters, and troubleshooting at customer onsite.
4. Responsible to follow up on customer’s trial sample production and onsite production status.
5. Develop and enhance the support plan in order to establish good customer relationships and customer satisfaction.
6. Knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills.
7. Work closely with the Quality Team on quality and design related improvements based on customer feedback.
8. Adhere to production operating parameters and Good Manufacturing Practices to meet production and quality targets.
9. Accuracy in measurement and strong interest in Colour matching.
10. To perform tasks/jobs as assigned by superior.
11. Training Provided.

Requirements:

1. Must possess at least a Diploma in Mechanical Engineering or relevant technical/industrial academic qualifications.
2. Secondary School graduates are welcome to apply if having relevant working experience.
3. At least 2 years and above working experience in Plastic Injection Molding / Extrusion / Plastic Resin / Colorants Manufacturing.
4. Able to speak and write Mandarin.
5. Basic communication skills in Mandarin, Bahasa Malaysia, and English.
6. Basic computer literate.
7. Willing to go onsite for customer and supplier visits for technical support.
8. Willing to work outstation in Batam.
9. Self-initiated with good 5S habits and discipline.
10. A Mandarin speaker is preferable (as we need to deal with China/Hong Kong HQ).

Benefits:

• EPF, SOCSO, EIS Contributions
• Medical Leave & Annual leave
• Yearly AWS
• Relevant Training Courses
• Allowances
• Performance Bonus

Responsibilities:

• Manage and oversee project sites to ensure smooth project execution.
• Monitor project progress and prepare reports for management and clients.
• Coordinate with clients, consultants, subcontractors, and internal teams.
• Provide technical support, troubleshooting, and commissioning activities.
• Prepare project documentation and attend site meetings when required.
• Assist in tender preparation, technical proposals, and solution design.
• Support installation, testing, maintenance, and post-sales activities.
• Monitor material usage and coordinate equipment installation activities.

Requirements:

• Degree in Electrical Engineering, Electronics Engineering or related field.
• Minimum 1–3 years of experience in project management or ELV systems (fresh graduates are encouraged to apply if applicable).
• Knowledge in ELV systems such as CCTV, Access Control, PA System, Structured Cabling, Alarm System, etc.
• Strong project coordination and communication skills.
• Able to read and interpret technical drawings and specifications.
• Good troubleshooting and problem-solving skills.
• Proficient in Microsoft Office and AutoCAD (preferred).
• Willing to travel and work at project sites when required.

Perks & Benefits

• Bonus
• Company trips
• EPF, Socso & EIS
• Annual Leave
• Personal development opportunities
• Paid training and development

Responsibilities :

• Assist in the day-to-day project planning and implementation and report to Project Manager
• Ensure that all works (including those of sub-contractors) are carried out based on established method statements / procedures, QA/QC specifications and contract requirements.
• Liaise with authorities, consultants, contractors and subcontractors to ensure smooth implementation and on time delivery of the project.
• Manage project from inception until handover within the agreed costs, time and quality.
• Review and control all consultants' drawings to ensure consistency with the design.
• Willing to travel outstation.

Requirements :

• Possess a degree Civil Engineering.
• At least 5 years of revelant working experience in the construction industry.
• Familiar with Microsoft Project and Autocad

Perks & Benefits

• Open culture
• Personal development opportunities

About the Role

We are looking for a Project Engineer to join our project team for a major building and infrastructure project located on Penang Island.

This is a site-based position. You will play an important role in coordinating construction activities and assisting in the successful delivery of the project in accordance with approved drawings, construction programme, quality requirements, and safety requirements.

This role requires close coordination with the management team, consultants, and subcontractors.

Requirements

• Degree or diploma in Civil Engineering, Building Construction, Architecture, Mechanical & Electrical Engineering, or other related construction / engineering disciplines.

• Minimum 2 years of working experience in building construction, infrastructure works, M&E works, site coordination, or project engineering.

• Experience in site coordination, subcontractor management, consultant coordination, drawing coordination, or construction progress follow-up.

• Experience in reviewing construction drawings / shop drawings, coordinating site works, preparing or assisting in method statements, and arranging site inspections will be an advantage.

• Familiar with construction processes, construction methods, building materials, site quality requirements, and safety management requirements.

• Candidates with experience in architectural, structural, and M&E coordination will be preferred.

• Able to work independently at site and coordinate effectively with management, consultants, subcontractors, and other project stakeholders.

• Good communication skills, strong sense of responsibility, and ability to solve site issues.

• Able to communicate in basic English, prepare reports, and handle project documents.

• Proficient in AutoCAD and Microsoft Office. Familiarity with MS Project or other relevant engineering / project management software will be an advantage.

• Able to be based full-time at the project site on Penang Island and attend site inspections, coordination meetings, and other construction management activities as required by the project.

Important Note

This is strictly a site-based position, mainly supporting building construction works on Penang Island.

Candidates with only industrial, manufacturing, factory, or facility maintenance background may not be suitable for this position.

Employer Questions

Your application will include the following questions:

• What is your expected monthly basic salary?

• Which of the following qualifications do you possess?

• How many years of experience do you have as a Construction Project Engineer?

• How many years of project management experience do you have?

• Which 2D, 3D, and engineering-related software are you familiar with?

• Which Microsoft Office products are you familiar with?

• Which languages are you proficient in?

• How would you rate your Mandarin language proficiency?

Job Scope:

1. Counter & Customer Service Operations

• Attend to members' and customers' inquiries professionally and courteously.
• Handle membership registration, renewal, and account-related requests.
• Process product purchases, collections, returns, and exchanges according to company procedures.
• Provide accurate information on products, promotions, and company policies.

2. Cashiering & Transaction Processing

• Process cash, credit card, e-wallet, and other payment transactions.
• Ensure all transactions are recorded accurately in the system.
• Perform daily cash reconciliation and submit reports as required.

3. Inventory & Product Handling

• Prepare products for customer collection and delivery.
• Monitor stock levels at the counter and report replenishment requirements.
• Assist in stock receiving, stock transfers, and inventory counts when required.

4. Administrative Support

• Maintain accurate customer and transaction records.
• Prepare and file operational documents and reports.
• Assist in data entry and other administrative duties assigned by management.

5. Customer Complaint Handling

• Receive and handle customer feedback, inquiries, and complaints.
• Escalate unresolved issues to the relevant department for further action.
• Follow up to ensure timely resolution and customer satisfaction.

6. Event & Operational Support

• Assist in company events, roadshows, Pop-Up Stores, promotions, and recruitment activities.
• Support meeting room, demo room, and event room operations when required.
• Perform operational duties assigned by supervisors to ensure smooth daily operations.

7. Compliance & Housekeeping

• Ensure compliance with company policies, SOPs, and operational guidelines.
• Maintain cleanliness, organization, and professional appearance of the counter and service area.
• Safeguard company assets, cash, inventory, and confidential information.

Key Responsibilities

• Deliver excellent customer service and enhance member satisfaction.
• Ensure smooth and efficient counter operations.
• Maintain transaction accuracy and operational compliance.
• Support business growth through professional front-line service.
• With basic beauty background and knowledge is added value
• Any other ad-hoc projects/duties related to sales as per assigned.

Qualifications:

• Minimum SPM Level
• Prefer female with age between 20-35 years old, presentable look
• Minimum 1 year of relevant working experience
• Able to communicate effectively in English, Malay and Mandarin (To liaise with Mandarin speaking members and customers)
• Computer literate
• able wotk on rotational scheduled basis if necessary.

What You'll Get in Return:

• Attractive incentives – monthly and quarterly
• Annual performance bonus
• Medical benefits
• Annual leave
• Staff purchase privileges
• Opportunities for career advancement and personal development
• A supportive, dynamic work environment where your ideas matter

We are a reputable aluminium and glazing company specializing in the design, fabrication, and installation of façade systems, curtain walls, windows, doors, and architectural glass solutions. We are committed to delivering high-quality workmanship, precision detailing, and innovative solutions across residential, commercial, and industrial projects. We are currently seeking a motivated and detail-oriented Project Engineer to join our team.

Responsibilities:

• Coordinate and oversee project execution from planning through completion, ensuring delivery on time, within budget, and to quality standards.
• Develop and manage project schedules, budgets, resource allocation, and procurement activities.
• Monitor site progress, conduct inspections, and ensure compliance with design specifications, safety regulations, and industry standards.
• Liaise with clients, consultants, contractors, suppliers, and internal teams to ensure effective communication and project coordination.
• Identify project risks, implement mitigation measures, and resolve technical and construction-related issues.
• Prepare and maintain project documentation, technical reports, drawings, and project records.

Requirements:

• Diploma or Bachelor's Degree in Civil Engineering or a related engineering discipline.
• 2–4 years of experience in project engineering, construction management, or a related field.
• Knowledge of façade systems, building construction methods, and engineering principles; experience in façade engineering, curtain wall systems, or related disciplines is an advantage.
• Proficient in project management and engineering software such as Microsoft Project, AutoCAD, and related applications.
• Strong organizational, problem-solving, and time-management skills with the ability to manage multiple projects concurrently.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients, contractors, suppliers, and multidisciplinary teams.
• Familiar with Malaysian building codes, standards, and safety regulations.
• Possess a valid driving licence and willing to travel to project sites as required.

Perks & Benefits

• Medical insurance
• Personal development opportunities
• Paid training and development

About the Role

We are currently looking for DevOps Engineers to help build and maintain the infrastructure. The ideal candidate will be responsible for backend services, deployment workflows, server management, and maintaining stable and scalable systems for communication and related platforms.

We are looking for candidates who understand modern backend architecture, networking, APIs, and deployment processes. Candidates who are proficient in using AI tools while still understanding underlying backend and infrastructure logic are highly preferred.

Responsibilities

• Manage backend systems and server environments.

• Build and maintain APIs and backend services.

• Monitor server performance, uptime, and system stability.

• Handle deployment, infrastructure setup, and server configuration.

• Support frontend and mobile app integration.

• Troubleshoot backend, networking, and server-related issues.

• Optimize backend performance, scalability, and security.

• Participate in testing, deployment planning, and technical discussions.

• Maintain clean, scalable, and maintainable backend architecture.

Requirements

• 3-5+ years of relevant experience, with proven experience in different project types.

• Comfortable with a remote and on-call work culture.

• Experience with backend development and server environments.

• Understanding of APIs, networking, and databases.

• Familiar with Linux server management.

• Basic knowledge of DevOps and deployment workflows.

• Proficient in using AI tools while understanding backend/system flow and architecture.

• Strong problem-solving and communication skills.

• Familiar with Git and collaboration workflows.

Preferred Skills

• Experience with Docker or cloud services.

• Knowledge of CI/CD workflows.

• Experience handling scalable or high-traffic systems.

• Familiar with messaging or communication platforms.

You'll Thrive Here If...

• You care about code correctness and catch yourself thinking about edge cases first

• You prefer owning a problem end-to-end over waiting for tickets

• You're comfortable with ambiguity - we're early stage, things will change

• You're genuinely curious about AI products

Benefits

• Work From Home (WFM) flexibility

• Fun, collaborative, and fast-paced working environment

• Performance-based bonuses and extra incentives

• Opportunity to work on large-scale system and platforms

• Flexible and growth-oriented team culture

• Exposure to modern backend infrastructure and real-world large user systems

Perks & Benefits

• Nearby public transport
• Central location
• Personal leave
• Remote work flexibility

Reporting Structure

The Project Engineer will report to the Lead Engineer with a dotted line to the Project Manager.

Job Description

As a Project Engineer, you will have strong skills in work-plan development and progress tracking. The Project Engineer will schedule, plan, forecast, resource and manage all technical activities aiming at assuring project accuracy and quality from conception to completion. You must be an outstanding communicator, exceptional leader and even better strategist. You will also prepare and present updates regularly to relevant management channels.

Responsibilities and Duties

•Establish application requirements and liaise with stakeholders for documents preparation and compliance to local authority guidelines and regulations but not limited to the Local Council, DOE, DOSH, CIDB, Bomba, TNB, Safety Officer and others prior work commencement.

•Assist site engineer in establishing project plan, objectives, procedures, data collection methodology and performance standards within parameters of corporate policy ensuring compliance with standards and specifications for quality control and assurance.

•Oversee budgetary, scheduling, project databases and reporting to the management channels on regular basis as well as on identification of potential issues that could significantly affect cost or schedule.

•Cooperate and communicate effectively with Project Team, Client, Consultant and Contractors to ensure timely project completion within allocated budget whilst adhering to the safety hazards.

•Establish and review engineering drawings, blueprints and specification whilst staying on top of the dynamic design engineering trends and cutting-edge technologies and establish framework with various departments for a seamless collaboration in the biogas environment.

•Coordinate and management of procurement and logistics for construction materials, fabrication items and equipment whilst ensuring their compliance with industry standards.

•Maintain accurate project documentation including progress reports, site diaries, change orders and quality control measures.

•Walk the talk, train the trainer, attend to punch list, conduct inspection and obtain COA signed by the client to mark end of the biogas project milestone for construction and commissioning phase.

•Review engineering deliverables with project team upon project completion and initiate appropriate corrective actions for future project implementation.

Skills and Qualifications Requirements

•A bachelor’s degree in Bio-Tech / Mechanical engineering from an accredited university or college.

•3 years of experience as a Project Engineer with excellent project management and supervision skills.

•Experience in Microsoft Office Suite, Microsoft Project and Auto-Cad is a must.

•Knowledge of applicable codes, policies, standards and best practices is preferred.

•Ability to travel extensively with good command of English and Bahasa Malaysia is preferred.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Paid training and development
• Internal company paid sports club