Total 15,969 Full-time operations engineer job vacancies

Company Overview

We are a Singapore-based food and beverage manufacturer supplying products to business customers. We seek an experienced, responsible and organised Admin & Operations Assistant to support daily admin, operations, procurement, invoicing, and coordination tasks.

Job Summary

Support daily administration, operations, procurement, documentation, invoicing, and coordination with customers and suppliers in a hands-on SME environment. Open to locals, Malaysians and Work Permit holders.

Responsibilities

• Perform general administrative duties including filing, data entry, document preparation, and record keeping to maintain accurate company records
• Prepare, update, and maintain company documents, forms, templates, and internal records for operational efficiency
• Assist with licence renewals, compliance documents, insurance records, and other administrative requirements to ensure regulatory adherence
• Coordinate communication and information flow between internal staff and external parties to support smooth operations
• Assist with preparing invoices, delivery orders, quotations, customer records, and related sales documents to support sales operations
• Support order processing and follow up with customers to resolve issues and track pending payments and outstanding matters
• Collaborate with sales, production, delivery, and accounts/admin teams to ensure proper documentation and coordination
• Assist procurement activities by liaising with suppliers on quotations, orders, delivery schedules, and documentation to maintain supply chain accuracy
• Maintain supplier and purchase records to ensure up-to-date procurement information
• Follow up on supplier issues to resolve delivery or quality concerns promptly
• Support daily operational coordination between production, delivery, admin, and management to facilitate workflow
• Assist in arranging product lab testing and maintaining related records for quality assurance
• Coordinate delivery schedules, driver matters, and customer delivery requirements to ensure timely shipments
• Assist with urgent operational issues as they arise to maintain business continuity
• Support HR and staff administration by maintaining staff records, tracking leave, schedules, and coordinating manpower arrangements
• Use email, spreadsheets, messaging platforms, and digital tools daily to perform administrative and operational tasks efficiently
• Apply AI tools where appropriate to improve productivity, draft documents, organise information, and support administrative work

Preferred competencies and qualifications

• Prior experience in administration, operations, procurement, customer service, invoicing, or F&B/manufacturing environments
• Ability to communicate effectively in English and Mandarin to liaise with customers, suppliers, and staff
• Comfort with basic computer tasks including email, spreadsheets, and digital tools
• Familiarity with AI tools to enhance work efficiency
• Responsible, organised, detail-oriented, and eager to learn
• Ability to work effectively in a fast-paced SME environment
• Willingness to handle practical tasks and ad hoc duties as needed
• Reliable and responsible with strong organisational skills for documents and follow-ups
• Comfortable communicating with customers, suppliers, and colleagues
• Quick learner with adaptability to support admin and operations
• Proficient in using digital tools and AI to improve work efficiency

Other Information

Salary will be commensurate with experience and eligibility. Interested applicants may submit their resume including current/last drawn salary, expected salary, earliest start date, relevant experience, and work pass status if applicable.

Responsibilities

- Overseeing and ensuring smooth dispatch of parcels on time

- Supervise, train and oversee delivery drivers on collection of parcels

- Supervise, train and manage warehouse sorters

- Plan and manage warehouse space

- Ensure and implement SOPs required

Requirements

- Diploma in Supply Chain Management / Logistics or any related field

- 2 years relevant experience

- Strong communication skills

- Strong organizational skills

- High problem solving skills that will be required when faced with day to day obstacles during planning

- Able to adapt to new applications/technologies required to perform daily task

D MART LOGISTICS PTE. LTD. is seeking a Logistics Operations Coordinator to support daily logistics operations and delivery coordination.

Responsibilities:

• Coordinate daily delivery schedules and logistics operations.

• Monitor drivers and ensure timely deliveries.

• Liaise with customers and service providers.

• Prepare operational reports and maintain records.

• Handle route planning and delivery tracking.

• Resolve operational issues and customer enquiries.

• Ensure compliance with company procedures and service standards.

• Support business growth and logistics efficiency initiatives.

Requirements:

• Diploma or Degree qualification.

• Minimum 3 years of logistics, operations or coordination experience.

• Good communication and problem-solving skills.

• Proficient in Microsoft Office applications.

• Able to work independently and as part of a team.

Salary: SGD 6,000 to SGD 7,000 per month

Company Overview

The client operates in Singapore, specializing in managing business operations across procurement, production, sales, logistics, and customer support within SME environments.

Job Summary

Lead and coordinate daily business operations to optimize procurement, sales, logistics, administration, and staff management. Drive improvements in sales growth, cost efficiency, and operational processes while ensuring compliance and quality standards.

Responsibilities

• Oversee daily operations across procurement, production coordination, sales, administration, logistics, and customer support to ensure seamless business functioning
• Identify operational bottlenecks, cost leakages, and inefficiencies, then develop and implement plans to improve sales, reduce costs, and enhance margins
• Collaborate with directors and staff to maintain smooth day-to-day operations and resolve urgent operational issues promptly
• Coordinate procurement activities by liaising with suppliers on pricing, delivery schedules, payment terms, product availability, and quality to secure cost-effective supplies
• Monitor procurement costs and maintain accurate supplier records and documentation for audit and compliance purposes
• Support sales operations by managing customer follow-ups, quotations, order coordination, and resolving customer service issues to enhance customer satisfaction
• Analyze customer complaints, pricing matters, and pending follow-ups to identify opportunities for sales growth and improved profitability
• Oversee invoicing, administrative workflows, document filing, and internal records to maintain operational accuracy and compliance
• Coordinate with accounts and administrative staff on payments, receivables, supplier invoices, and related documentation to ensure timely financial processing
• Review and approve operational and administrative matters within company approval limits to maintain control and accountability
• Manage licence renewals, regulatory compliance documents, insurance, and coordinate product lab testing to uphold quality and legal standards
• Maintain records related to food safety, quality control, customer requirements, and supplier documentation, liaising with external laboratories, service providers, contractors, and authorities as needed
• Coordinate staff schedules, leave management, manpower allocation, and basic HR administration to optimize workforce deployment
• Support staff supervision, task allocation, and performance follow-up to foster accountability and productivity
• Provide operational coverage during manpower shortages and handle urgent staffing issues to maintain business continuity
• Organize delivery arrangements, driver schedules, and customer delivery requirements to ensure timely and accurate order fulfillment
• Address ad hoc operational challenges and ensure customer commitments are met consistently

Required competencies and certifications

• Strong command of English and Mandarin to effectively communicate with customers, suppliers, and staff
• Proficiency in digital tools, spreadsheets, email, messaging platforms, and AI tools to enhance work efficiency
• Strong problem-solving skills to manage practical, ground-level operational issues
• Ability to work hands-on in an SME environment, managing multiple operational functions
• Effective communication, coordination, and people-management skills to lead teams and liaise with stakeholders
• Commercial awareness with a focus on cost control, sales growth, and operational improvements
• Responsible, organized, proactive, and able to perform under pressure

Preferred competencies and qualifications

• Experience in F&B, food manufacturing, food distribution, FMCG, wholesale, logistics, procurement, or SME operations
• Hands-on approach to solving ground-level problems independently
• Ability to organize and improve disorganized processes
• Maturity in managing staff, suppliers, customers, and urgent operational issues
• Comfortable working in a family-owned SME environment
• Capability to use AI and digital tools to boost productivity
• Self-driven with strong ownership mentality

Cyber Security Operations Engineer

What You’ll Do:

Person to perform/maintain the following:

• Network security management (e.g. intrusion prevention system, virtual private network)
• Web security management (e.g. URL filtering, web application firewall)
• End point security management (e.g. anti-malware, device control, application control, data loss prevention or network access control)
• Messaging security management (e.g. anti-malware, anti-spam, content filtering)
• Security & vulnerability management (security information and event management, security device systems management, device and application vulnerability management)
• Automation of management tasks

What You’ll Need:

• Degree in Computer-related disciplines
• At least 5 years of experience that covers management of enterprise security solution
• Experience in implementation and integration of Cyber Security Platform
• Possess knowledge across various information security technologies/areas in a large enterprise including firewalls, intrusion detection, encryption, Linux O/S, Windows O/S, databases, antivirus, patch management, vulnerability scanning, backup, logging and monitoring, remote access, application development, network security, application security, and change management
• Information Security or IT Controls Certification such as Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM) would be an added advantage

If the above role is a good fit for you, or if you know anyone whomight be good for the role, please get in touch with an updated CV and I'll bein touch!

EA Reg Number: R1660446

EA License Number: 07C3924 

Company Registration No: 200609504D

As a Senior Equipment Engineer specializing in sputter media, you will be responsible for leading equipment sustaining, reliability, and continuous improvement activities to support high-volume hard disk media manufacturing. You will play a key role in driving equipment performance, improving operational efficiency, and supporting new technology implementation. This role requires strong technical leadership to guide technicians in maintaining stable manufacturing operations, reducing equipment downtime, and enabling next-generation product and process requirements.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead day-to-day equipment sustaining activities, including troubleshooting, failure analysis, and resolution of equipment-related production issues.
• Drive equipment reliability improvement initiatives to enhance equipment uptime, reduce chronic failures, and improve overall operational stability.
• Develop, implement, and optimize preventive and predictive maintenance strategies to improve long-term equipment performance.
• Lead root cause analysis (RCA) for major equipment failures and implement effective corrective and preventive actions.
• Support equipment upgrades, hardware modifications, and machine conversion activities to meet product and technology roadmap requirements.
• Coordinate new equipment installation, commissioning, qualification, and acceptance to ensure systems meet operational and safety standards.
• Monitor and analyze equipment performance indicators such as OEE, MTBF, MTTR, and downtime trends to identify improvement opportunities.
• Collaborate closely with Process Engineering, Yield Engineering, Production, and Quality teams to improve process capability and manufacturing performance.
• Drive engineering projects related to equipment improvements, automation enhancement, and productivity optimization.
• Develop and maintain equipment documentation including SOPs, maintenance procedures, troubleshooting guides, and best practices.
• Work closely with OEM vendors and suppliers to resolve technical issues, implement upgrades, and support equipment technology development.
• Support cost reduction initiatives through engineering optimization, reliability improvements, and maintenance efficiency.
• Ensure all equipment operations comply with company safety policies, regulatory requirements, and industry standards.
• Participate in continuous improvement initiatives, including Lean manufacturing, automation deployment, and digitalization programs.
• Perform other duties and responsibilities as assigned by management.

About the Role

CIO Office is seeking a highly motivated and versatile Manager to drive strategic operations, organisational effectiveness, staff engagement and key transformation initiatives.

The role serves as a key partner to the CIO Office leadership team in supporting the planning, coordination and execution of strategic initiatives, organisational operations, vendor management, workforce planning, learning and engagement programmes, and special projects.

The successful candidate will be comfortable working in a dynamic environment, engaging stakeholders across different levels of the organisation, managing multiple priorities and driving outcomes with minimal supervision.

Key Responsibilities

1. Advisory and Insight Vendor Management

• Drive strategies to maximise the value of research and advisory services for staff and leadership.

• Lead end-to-end vendor management lifecycle from requirements gathering, procurement coordination, tender evaluations, contract negotiations, renewals and vendor performance management.

• Analyse utilisation metrics and effectiveness of advisory subscriptions and recommend improvements to maximise organisational value.

• Evaluate and drive opportunities to enhance insights and advisory capabilities through emerging technologies, including GenAI-enabled tools and platforms.

2. CIO Office Organisational Planning

• Manage CIO Office in planning activities, ensuring operational excellence by maintaining accurate organizational structures, headcount tracking, and manpower data for senior leadership reporting.

• Manage audit readiness and coordination for the CIO Office, serving as the point of contact for internal/external audits (e.g., AGO, IA), streamlining the collection of audit trails, and tracking the closure of findings.

• Organise division-wide engagement events such as townhalls, team bonding activities, and learning sessions.

• Manage the allocation and administration of staff integration funds.

• Organise division-wide engagement events such as townhalls, team bonding activities, and learning sessions.

• Manage Secretariat operations for key governance platform overseeing agenda curation, stakeholder coordination, and tracking of action items.

3. Digital Workplace and Knowledge Management

• Drive enhancement of division collaboration platforms, intranet team portal and shared repositories to drive a seamless digital workplace experience.

• Design and continuously improve CIO Office onboarding programmes and knowledge structures to accelerate time-to-productivity for new joiners in the CIO Office.

4. Strategic Projects and Innovation

• Lead ad-hoc strategic tasks and special assignments as required to support fluid CIO Office priorities in a dynamic environment.

• Proactively evaluate and champion the adoption of emerging tools and productivity solutions to optimise team workflows and operational efficiency.

Qualifications and Experience

• Degree in any discipline.

• Relevant experience in strategy, operations, programme management, PMO, corporate planning, organisational development, consulting or related functions.

• Experience supporting senior leadership and managing organisation-wide initiatives will be advantageous.

• Experience managing vendors, procurement processes, contracts or advisory service subscriptions will be advantageous.

Skills and Competencies

• Strong stakeholder management skills with the ability to engage and influence stakeholders across different levels of the organisation.

• Strong project management, planning and organisational skills.

• Excellent written and verbal communication skills.

• Strong analytical, problem-solving and critical-thinking abilities.

• Ability to work independently and manage multiple priorities in a dynamic environment.

• Ability to navigate ambiguity and drive outcomes with minimal supervision.

• Comfortable working with diverse stakeholders and coordinating across teams to achieve organisational outcomes.

Preferred Attributes

• Experience in public sector, corporate planning, project/ programme management offices, strategy, consulting, operations or transformation roles.

• Strong interest in emerging technologies, including GenAI and digital workplace solutions.

• Familiarity with knowledge management, organisational development or workforce enablement initiatives.

• Experience developing business scenarios, testing approaches or user evaluation frameworks for digital products will be advantageous.

Expected Behaviour

Ownership and Delivery

• Takes ownership of assigned workstreams and drives them to successful completion with minimal supervision.

• Anticipates issues, escalates risks appropriately and proposes practical solutions.

• Demonstrates sound judgement when managing competing priorities and stakeholder expectations.

• Continuously seeks opportunities to improve processes and operational effectiveness.

Strategic Thinking

• Understands organisational priorities and aligns work accordingly.

• Uses data, insights and stakeholder feedback to inform recommendations and decision-making.

• Identifies opportunities to maximise value from investments, programmes and partnerships.

• Adapts effectively to changing priorities and emerging organisational needs.

Collaboration and Influence

• Builds trusted working relationships across teams and stakeholders.

• Works collaboratively across organisational boundaries to achieve shared outcomes.

• Communicates clearly and effectively with stakeholders at different levels.

• Shares knowledge and lessons learnt to strengthen team effectiveness.

Learning and Growth

• Demonstrates curiosity and willingness to explore new ideas, technologies and ways of working.

• Takes initiative to learn and apply new skills relevant to organisational priorities.

• Contributes positively to team culture through openness, professionalism and continuous improvement.

Additional Information

We welcome candidates from diverse professional backgrounds, including public sector, consulting, programme management, corporate planning, operations and transformation functions.

Contract Duration: 01/08/2026 (Can be earlier) to 31/07/2027 (~1 year)

Working Arrangements: 42 hours per week

Salary: Up to $11,940

Location: Punggol / Pasir Panjang (to be advised after confirmation)

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING

Job Summary

Key Responsibilities

• Develop and execute sales strategies to acquire new clients through multiple channels and grow revenue for our commercial system software and workforce solutions.
• Lead client discovery sessions to understand business needs, operational challenges, and workforce requirements.
• Effectively communicate the company’s value proposition through proposals, presentations, product demos, and negotiations.
• Manage and respond to tenders, RFQs, and RFPs, providing commercial and technical input throughout the bid process.
• Monitor competitors, industry trends, and customer needs to refine sales strategies and solution offerings.
• Prepare regular reports on sales performance, pipeline, forecasts, and market insights.
• Gather and document technical and business requirements, working closely with theproduct and development teams to design cost-effective solutions.
• Drive the design and execution of Proof-of-Concept (POC) demonstrations to showcase solution value.
• Provide input on solution architecture, implementation approach, and best practices.
• Plan and execute system testing and UAT to obtain customer sign-off on technical requirements.
• Provide user experience and business insights to guide ongoing productenhancements.
• Guide new clients and platform members through registration, system onboarding, job requirements, payment processes, and benefits administration.
• Conduct interviews and assessments of prospective applicants, covering job responsibilities, grooming standards, salary, and benefits.
• Develop and maintain strong relationships with existing clients to ensure satisfaction, retention, and repeat business.
• Act as a key point of contact post-sales to support implementation, operational issues, and service optimisation.
• Mentor and guide junior sales, business development, or operations staff where applicable.
• Any other adhoc task assigned by Reporting Manager

Requirements / Qualifications

• Proven experience in software sales, preferably in IT solutions, SaaS, or workforce management systems.
• Strong product management experience or background, with the ability to translate technical features into business value.
• Excellent understanding of casual labour management systems or HR/workforce software is highly preferred.
• Strong interpersonal, negotiation, and communication skills.
• Ability to work independently, manage multiple priorities, and drive results.
• Bachelor’s degree in Business, IT, Engineering, or a related field. MBA is a plus.

About YY Circle

YY Circle is Singapore's leading AI-driven workforce and lifestyle ecosystem, connecting businesses with a large network of flexible workers through technology-enabled staffing solutions. As part of YY Group Holding Limited (NASDAQ: YYGH), we leverage AI, automation, and workforce technology to help businesses address labor shortages while creating income opportunities for workers.

As we enter our next phase of growth, we are seeking an entrepreneurial and commercially driven Head of Operations (F&B) to lead and scale our Singapore operations.

The Opportunity

This is a rare executive leadership opportunity for a high-performing operator who thrives in fast-growth environments. You will have full ownership of Singapore's business performance, including revenue growth, operational excellence, enterprise sales, marketplace expansion, and profitability.

Reporting directly to the Group Board, you will play a critical role in shaping the future of one of Singapore's leading workforce technology platforms.

Key Responsibilities:

Strategic Leadership & P&L Management

•      Take full ownership of the Singapore business unit's profit and loss performance.

•      Develop and execute strategic growth initiatives to drive revenue, market share, and profitability.

•      Identify new business opportunities and expansion strategies within the workforce and staffing ecosystem.

•      Build and manage annual business plans, budgets, and growth forecasts.

Enterprise Sales & Business Development

•      Lead enterprise client acquisition efforts across hospitality, F&B, retail, events, logistics, and other key sectors.

•      Secure long-term strategic partnerships and high-volume staffing contracts.

•      Build and maintain strong relationships with senior corporate stakeholders and decision-makers.

•      Improve fulfilment rates, service quality, and operational efficiency.

•      Drive worker acquisition, retention, and engagement initiatives.

•      Leverage data analytics to improve marketplace liquidity and customer experience.

Compliance & Governance

•      Ensure compliance with Singapore employment regulations, MOM requirements, CPF obligations, and labor laws.

•      Implement strong operational controls and governance frameworks.

•      Oversee risk management, reporting, and regulatory compliance activities.

Product & Ecosystem Expansion

•      Support adoption of new platform services and monetization initiatives.

•      Collaborate with technology and product teams to improve platform capabilities.

•      Drive growth of AI-enabled workforce solutions and emerging digital service offerings.

Requirements:

Experience:

•      Minimum 7 years of leadership experience in high-growth technology, staffing, marketplace, logistics, or platform-based business.

•      Proven experience managing P&L responsibility and scaling business operations.

•      Track record of driving revenue growth, profitability, and operational excellence.

Industry Knowledge:

•      Strong understanding of Singapore's workforce, staffing, hospitality, retail, or platform economy sectors.

•      Established networks within Singapore's corporate ecosystem is highly advantageous.

•      Familiarity with gig economy, on-demand workforce, or marketplace business models preferred.

Leadership Competencies

•      Entrepreneurial mindset with strong commercial acumen.

•      Strategic thinker with hands-on execution capability.

•      Excellent stakeholder management and negotiation skills.

•      Strong analytical, operational, and problem-solving abilities.

•      Ability to lead cross-functional teams in a fast-paced environment.

What We Offer

•      Executive leadership role with significant autonomy and decision-making authority.

•      Opportunity to lead and scale a market-leading technology platform.

•      Competitive executive compensation package.

•      Performance-based profit-sharing incentives.

•      Long-term equity participation linked to business performance milestones.

•      Direct exposure to a NASDAQ-listed parent company and regional expansion opportunities.

•      Opportunity to shape the future of AI-enabled workforce and staffing solutions.

Job Highlights

• Located at Kent Ridge
• 5 Days Work Week
• AWS, VB, Yearly Increment
• Up to $4,000

Overview

Job Summary

Join a dynamic healthcare environment and play a key role in supporting operating theatre operations through billing administration, procurement coordination, inventory management, and operational support.

Responsibilities

Billing & Charging Administration

• Verify daily surgical charges to ensure accuracy and timely interfacing with billing systems.
• Follow up with vendors, nursing staff, clinicians, and relevant stakeholders on charging matters.
• Liaise with patients and internal departments on billing-related enquiries.
• Maintain and update charge forms and charge codes within corporate systems.

Procurement & Inventory Management

• Support the procurement of operational and capital expenditure items, including medical supplies, equipment, and services.
• Coordinate the end-to-end procurement process, including obtaining quotations, raising purchase requests, arranging deliveries, and processing invoices and delivery orders.
• Work closely with internal departments and vendors on inventory management activities.
• Monitor inventory consumption, contract balances, and procurement requirements.
• Track utilisation of operational and capital expenditure budgets within the assigned area.
• Manage and maintain office supplies inventory.

Operations & Administrative Support

• Assist with staff roster administration and preparation of operating theatre schedules.
• Support the handling and follow-up of patient feedback when required.
• Manage staff locker assignments and administration.
• Compile operational statistics and reports to support process improvement initiatives.
• Conduct regular inventory checks of supplies and consumables.
• Provide general administrative support and perform other duties as assigned.

Requirements

• Diploma qualification from a recognised institution.
• Minimum 2 years of administrative, operations support, or clerical experience.
• Experience in healthcare, hospital, or clinical environments will be advantageous.
• Proficient in Microsoft Office applications.
• Strong interpersonal and communication skills.
• Ability to work independently and manage multiple tasks effectively.
• Detail-oriented with strong organisational and problem-solving skills.
• Proactive, adaptable, and able to thrive in a fast-paced environment.
• Service-oriented with a strong commitment to customer and stakeholder support.
• Demonstrates accountability, sound judgement, and a positive attitude.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to miya@mci.com.sg

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Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCICareer Services Pte Ltd)

Requirement:
3–7 years of relevant experience in infrastructure or platform operations.
Strong problem-solving and analytical skills with the ability to work independently.
Experience in enterprise infrastructure environments.
Familiarity with vendor and contract management.
Strong communication skills to engage both technical and non-technical stakeholders.
Strong teamwork, organizational, and interpersonal skills.

Technical Requirements:

1. Experience with virtualisation platforms (e.g., VMware vSphere, Hyper-V, Nutanix).
2. Experience with storage systems (SAN, NAS) and enterprise backup solutions (e.g.,Commvault, Veeam, Cohesity).
3. Proficiency in Red Hat Linux and/or Windows Server administration.
4. Familiarity with monitoring and observability platforms.
5. Solid understanding of networking concepts, including TCP/IP, DNS, DHCP, routing and switching, firewalls, load balancing, and network segmentation.
6. Understanding of data centre network fundamentals.
7. Experience with high-availability and disaster recovery solutions.
8. Experience supporting infrastructure modernization and migration initiatives.
9. Strong documentation skills.
10. Familiarity with cloud platforms (e.g., AWS, Azure) and hybrid infrastructure concepts.

1. Maintain and support critical infrastructure platforms, including compute, storage, virtualization, and supporting systems across development, staging, and production environments.
2. Implement platform standards, automation, and modern operational practices to improve efficiency and reliability.
3. Support infrastructure enhancement and modernisation initiatives in alignment with enterprise architecture standards.
4. Manage virtualisation platforms (e.g., VMware, Hyper-V, Nutanix), including capacity monitoring, performance optimisation, and lifecycle management.
5. Execute patching and upgrade strategies using automation while minimising service disruption.
6. Provide L2/L3 technical support, including incident management, root cause analysis, and problem resolution.
7. Maintain backup, disaster recovery (DR), and high-availability (HA) solutions.
8. Implement and enforce security controls, including access management, system hardening, and compliance monitoring.
9. Collaborate with application, network, and vendor teams to ensure platform stability, scalability, and service performance.
10. Develop and maintain documentation, runbooks, and standard operating procedures (SOPs).
11. Support and troubleshoot infrastructure and network-related issues to ensure end-to-end service availability.
12. Support cloud migration and hybrid infrastructure initiatives, including workload assessment, migration planning, and post-migration operational support.

Key responsibilities:

• Provide IT support operation on daily basis, include below activities:

o IT asset management (include the hardware and software) – manage all company IT asset with proper traceability record;

o Support HR on all employee on-board/off-board process including IT training;

o Provide all IT system setup and admin work; (file control, VPN setup and special software admin work support);

o IT Level 1 helpdesk support to all company staff include remote user from worldwide, it could be PC issue, office printer, phone system or network related issues;

o Troubleshooting AD/DC, Exchange server, File Server and Application server issues and provide a solution.

o Troubleshoot and configure the firewall, router and switch when issues arises.

o Escalate to 3rd party IT support vendor if issue couldn’t be fixed within same day, coordinate with IT support vendor resolve issues within TAT, document down for all IT issues and solutions in return document;

o Liaise with IT vendor management, include IT hardware/software quotation, costing, PR process and make proposal if any recommend system tools).

• System maintenance work on regular basis, include below activities:

o All System backup (File server backup, NAS storage backup, offline backup activity), verify all system backup files are working properly;

o Coordinate department head on storage Clean up include File server, SharePoint and NetApp;

o Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition;

o Pulse check all on server, router and firewall log and flag out all abnormal activities immediately;

o Regular update antivirus related tools and window related system patches.

• IT governance and direction:

o Maintain all IT related record (contract, agreement, software authorization, etc.) and regularly updates or renew on time;

o Keep updating and release new IT P&P (Policy & Procedure), BCP(Business Continuity Plan) and DRP(Disaster Recovery Plan);

o Working with finance and country IT support on IT budgeting yearly basis and review it quarterly;

o Assist external or internal auditor on IT compliance or ISO related audit;

o Evaluate vendor proposal and provide justification to management.

• IT related projects management (Ad Hoc or on-going) and provide weekly basis updates to management):

o IT project plan, budgeting and proposal;

o IT project deployment after project approved;

o IT project verification and provide necessary training to end user;

o IT project sign off and documentation.

Additional responsibilities:

• Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business.
• As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Knowledge and skill requirements:

• Diploma in IT related discipline with at least 3-years relevant experience in IT support or maintenance experience;
• Hands on IT support working experience include Desktop/Laptop support, Printer, Lan/Wan, Router, Switches, Firewall Support;
• MCSE in Windows Server and RHCSA in Linux server or equivalent hands on working experience;
• CGEIT preferred or IT governance working experience in IT policy or security;
• International IT project management experience;
• SAP working experience good to have;
• Able to remotely support regional IT issue (CN, TW), Both English and Mandarin read and write required (to be able to liaise with Mandarin speaking associates on tasks assigned by management to ensure smooth running of the business);
• Good negotiation/communication skill with IT contractor or external IT supplier

We are hiring Executive, GI Operations (Receipting) to be outsourced to our clients

Responsibilities:

• Respond to phone and email enquiries from customer care teams, intermediaries, and internal stakeholders
• Ensure timely and accurate receipting of payments across all payment modes
• Support system enhancements and User Acceptance Testing (UAT) to improve operational efficiency and effectiveness
• Process GI product-related GIRO collections and recurring credit card payments
• Perform credit card charging for General Insurance (GI) products
• Conduct account reconciliations and payment allocations
• Resolve customer enquiries and issues relating to their accounts
• Ensure timely clearance of unreconciled premium collections reflected in bank statements and statements of account
• Build and maintain strong working relationships with internal and external stakeholders
• Support administrative tasks and ad hoc assignments as required
• Undertake additional duties assigned by management
• Relevant finance or accounting experience would be an added advantage.
• Experience in accounts reconciliation, receipting, or operations support would be an added advantage.

Others:
Location: Raffles Place
Working hours: 8.30am– 5.30pm (1 hour lunch break)
Salary: up to $4500
Role involves regular communication with customers via phone and email

Interested applicants, pls email updated resume to north3@recruitexpress.com.sg

Joanna Chua

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Duration: 3 months (Extendable to 1 year)

Location: City Hall 

Working Hours: Monday - Thursday 8.30am to 6pm; Friday 8.30am to 5.30pm

Responsibilities:

• Support outreach and engagement activities to increase public participation.
• Coordinate with stakeholders, partners, and internal teams on programmes and events.
• Assist in planning and executing roadshows, events, and community activities.
• Handle customer enquiries and support helpdesk operations.
• Prepare reports, maintain records, and provide administrative support.
• Support operational improvements and other ad-hoc duties as assigned.

Requirements:

• Diploma or Degree in Business, Communications, Marketing, Events, or related fields.
• Strong communication and interpersonal skills.
• Experience in customer service, stakeholder engagement, events, or operations support is an advantage.
• Organised, detail-oriented, and proficient in Microsoft Office.

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin