Total 137 Full-time Director/C-Level operations engineer job vacancies

Company Overview

We are a community first and a company second. We call ourselves a Village—thousands of teammates coming together each day to care for our patients, each other and our world

The DaVita Way—a culture made by us, lived by us and unique to us. It means “We dedicate our Head, Heart and Hands to pursue the Mission, live the Values and build a healthy Village. It means that we care for each other with the same intensity with which we care for our patients.

Join us as our

Operations Director

A key member of DaVita’s senior leadership team, this position is responsible for the management and oversight of DaVita’s dialysis Operations in Singapore.  

The Operations Director provides leadership, counsel and direction to the field management of DaVita to ensure safe, efficient, and high-quality patient care.  Additionally, this position identifies and develops strategic growth opportunities, monitors on performance, and works closely with General Manager to develop competitive strategies in alignment with DaVita’s mission and values.

REQUIREMENTS

• Degree in Healthcare Management, Business Management, Operations Management, or related discipline

• Minimum 8–12 years of relevant operations experience in preferably within healthcare, and/or multi-site service organizations, with 2-3 years in a senior leadership role

• Demonstrated experience in budgeting, P&L oversight, cost optimization, and operational productivity.

• A strategic leader, system thinker with excellent communication and stakeholder management skills.

• Strong commercial acumen and data-driven decision-making ability

Position Overview

Zener Maritime Solutions seeks an experienced Operations and Compliance Leader to design, implement, and oversee integrated operations and compliance programmes across our five global offices spanning Singapore, Mumbai, Rotterdam, Ningbo, and Houston. This is a senior executive role reporting to the Board, responsible for establishing governance frameworks that enable safe, compliant, and operationally excellent delivery across our maritime and offshore oil and gas operations.

Key Responsibilities

Leadership and Strategy

• Lead operations and compliance functions across all five global offices with responsibility for multi-jurisdictional regulatory and governance frameworks
• Design and execute enterprise-wide ethics, compliance, and governance programmes aligned with industry best practices
• Provide board-level reporting on governance, risk, and compliance matters with strategic recommendations
• Support strategic initiatives including partnerships, business expansion, and new market entry

Regulatory and Risk Management

• Establish and oversee risk management and internal control systems across all operational segments
• Develop compliance strategies that address regulatory requirements in key operating jurisdictions
• Lead risk assessments and mitigation strategies specific to offshore oil and gas operations
• Ensure robust internal controls and governance across the organization

Asset Integrity and Technical Operations

• Oversee management of non-destructive testing (NDT) campaigns and asset integrity programmes across offshore installations
• Lead asset integrity solutions and integrity management systems across the operational portfolio
• Establish protocols and compliance frameworks for unmanned aerial vehicle (UAV) and drone operations across all global offices
• Ensure operational excellence in offshore asset structure management and maintenance strategies
• Drive standardized approaches to asset inspection, monitoring, and integrity assurance

Operations Excellence

• Oversee operational performance across dispersed global workforce and maritime assets
• Drive organizational alignment on operational standards, safety, and quality metrics
• Lead sourcing and procurement strategies including management of complex EPC (Engineering, Procurement, Construction) and major projects with tight deadlines
• Manage relationships with service providers, contractors, and technology partners
• Establish operational KPIs and drive continuous improvement across all business segments

Technology and Innovation

• Champion the integration of artificial intelligence and emerging technologies across the entire EPC process, NDT campaigns, and asset integrity management
• Develop governance frameworks for AI deployment in operations, compliance monitoring, risk management, and asset optimization
• Lead digital transformation initiatives that enhance operational efficiency and reduce organizational risk
• Establish protocols for managing AI-related risks, data governance, and algorithmic transparency across operations
• Evaluate and implement technology solutions including drone and UAV systems, AI-enabled inspection tools, and asset monitoring platforms that improve decision-making and operational outcomes

Required Qualifications and Experience

Core Experience

• Minimum 15 years in senior operations and compliance roles within maritime, offshore oil and gas, manufacturing and technology industry
• Proven track record in multi-jurisdictional governance and executive-level risk management
• Deep operational experience in offshore oil and gas including deepwater, subsea, or integrated operations
• Board-level exposure with demonstrated ability to communicate complex governance and risk matters to senior stakeholders
• Demonstrated experience working across China, South American, North America, and Asia oil and gas markets

Technical Operations Experience

• Extensive experience managing non-destructive testing (NDT) campaigns and programmes at scale
• Proven expertise in asset integrity solutions and integrity management systems for offshore installations
• Knowledge of offshore asset structures, inspection methodologies, and maintenance protocols
• Experience establishing compliance and operational frameworks for UAV and drone operations
• Familiarity with emerging inspection and monitoring technologies in the offshore sector

Compliance and Governance

• Strong background in designing and implementing enterprise compliance and governance programmes
• Experience managing organizational risk across multiple jurisdictions and business units
• Understanding of regulatory landscapes affecting energy and maritime sectors
• Knowledge of sanctions, anti-corruption, and international trade compliance

Operations and Project Management

• Experience managing complex, multi-stakeholder projects with tight deadlines and global teams
• Expertise in sourcing, procurement, and vendor management at scale
• Operational knowledge of EPC project delivery in offshore or maritime context
• Demonstrated ability to establish operational standards and drive organizational performance

Technology and AI Governance

• Experience with AI technology implementation and risk governance, preferably in an IT, technology, or innovation-focused company
• Understanding of how AI and automation can transform EPC workflows, asset management, NDT analysis, and operational decision-making
• Ability to assess emerging technologies and their strategic application to business operations
• Experience developing governance frameworks for technology adoption and data management

Desired Qualities

• Strategic thinker with a futuristic outlook on digital transformation and emerging technologies in offshore operations
• Effective leader and change agent who can build high-performing teams across global operations
• Strong communicator comfortable presenting to Board and C-suite executives
• Collaborative approach to working across business units and geographies
• Understanding of evolving regulatory and operational requirements in emerging and mature offshore markets

Industry: Logistics

Conducive Working Environment

Location: East

Responsibilities:

• Lead and oversee a large-scale, multi-site contract logistics portfolio, providing strategic direction and operational leadership across multiple facilities.
• Mentor, guide, and develop a high-performing leadership team, including General Managers and senior operations leaders.
• Collaborate closely with Commercial, Business Development, and Solution Design teams to support business growth, large-scale tenders, and successful onboarding of new strategic accounts.
• Drive organizational planning and workforce strategies to ensure operational scalability, leadership succession, and long-term business sustainability.
• Champion strategic transformation initiatives, including digitalization, automation, and ESG sustainability programs across the logistics network.
• Own and manage the overall P&L performance, financial planning, forecasting, and profitability improvement initiatives for the assigned portfolio.
• Act as the key escalation point and executive stakeholder lead for regional and global clients, ensuring strong customer partnerships and service excellence.
• Lead infrastructure planning, warehouse optimization, automation initiatives, and CAPEX investment strategies to support business expansion.
• Foster strong cross-functional collaboration between Operations, Engineering, IT, HR, and other business functions to enhance operational efficiency and employee engagement.

Requirements:             

• Bachelor’s Degree in Supply Chain, Logistics, Business, or a related discipline is required. MBA or Master’s Degree will be an added advantage.
• At least 12–15 years of leadership experience within a leading 3PL, contract logistics, or supply chain environment.
• Strong track record in managing large multi-site operations, leading senior operational teams, and driving business growth and operational excellence.
• Experience in P&L management, customer stakeholder engagement, and large-scale transformation initiatives.
• Strong strategic thinking, leadership, and stakeholder management capabilities.
• Exposure to automation, digitalization, and continuous improvement initiatives within logistics operations will be highly advantageous.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Job Description

We are seeking an experienced Operations Director to oversee property management and community operations across residential and/or mixed-use developments. The successful candidate will be responsible for ensuring high-quality service delivery, operational efficiency, regulatory compliance, and stakeholder satisfaction within Singapore’s property management landscape.

Key Responsibilities

• Lead day-to-day property management and community operations

• Oversee building operations, maintenance coordination, and service vendors

• Ensure compliance with Singapore MCST and BMSMA regulations

• Manage resident/community engagement and service excellence initiatives

• Drive operational efficiency and process improvements across properties

• Collaborate with internal teams, stakeholders, and external partners

• Implement digital and PropTech solutions to enhance operational performance

• Monitor budgets, operational KPIs, and service quality standards

• Handle escalations and ensure timely resolution of operational issues

Requirements

• Bachelor’s degree or above in Real Estate, Property Management, Business Administration, or related discipline

• Minimum 8 years of experience in property management or real estate operations in Singapore

• Strong understanding of Singapore MCST framework and BMSMA regulations

• Experience in community operations and stakeholder management

• Familiar with PropTech solutions and digital property management tools

• Proficient in using AI tools for productivity and operational support

• Strong leadership, communication, and problem-solving skills

• Ability to work in a fast-paced and dynamic environment

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

About the Role

We are seeking an experienced Operational Risk Director to strengthen our risk management capability across our payments and card issuing business. This role is responsible for identifying, assessing, monitoring, and mitigating operational risks, ensuring regulatory compliance, and supporting sustainable business growth. You will work closely with cross-functional teams including Operations, Technology, Compliance and Product to embed a strong risk culture and robust control environment.

Key Responsibilities

Operational Risk Management

• Maintain the Operational Risk Management Framework (ORMF) aligned with MAS regulations and industry best practices
• Identify and assess operational risks across payment processing, card issuing lifecycle, and customer operations
• Maintain and enhance risk & control self-assessments (RCSA) and risk registers
• Define and monitor Key Risk Indicators (KRIs), ensuring timely escalation of risk events

Incident & Issue Management

• Manage operational risk incidents, including root cause analysis and remediation tracking
• Ensure proper documentation, reporting, and closure of issues
• Track loss events and support internal reporting and external regulatory obligations

Process & Control Improvements

• Review business processes and identify control gaps and improvement opportunities
• Drive implementation of controls and monitor effectiveness
• Collaborate with Product and Tech teams on new product launches, system changes, and risk assessments

Regulatory & Compliance Support

• Ensure adherence to Monetary Authority of Singapore (MAS) guidelines, including Technology Risk Management (TRM) and Outsourcing guidelines
• Support regulatory audits, internal audits, and thematic reviews
• Prepare risk-related reports for senior management and governance committees

Third-Party Risk Management

• Assess and monitor risks related to vendors, payment partners, and outsourced service providers
• Conduct due diligence, risk assessments, and ongoing monitoring

Risk Culture & Awareness

• Promote a strong risk-aware culture across the organization
• Conduct training sessions and provide guidance to business stakeholders

Requirements

Qualifications & Experience

• Bachelor’s degree in Finance, Business, Risk Management, or related discipline
• 5–10 years of experience in operational risk, preferably within payments, fintech, or banking/card issuing environments
• Strong knowledge of payments ecosystem (e.g., card schemes, acquiring, issuing, settlement processes)

Technical Skills

• Solid understanding of Operational Risk frameworks (RCSA, KRI, incident management)
• Familiarity with MAS regulations, especially TRM and Outsourcing guidelines
• Experience in process mapping, control design, and risk assessments
• Knowledge of fraud risk, cyber risk, and technology risk is advantageous

Soft Skills

• Strong analytical and problem-solving skills
• Excellent stakeholder management and communication abilities
• Ability to work in a fast-paced, dynamic fintech environment
• Detail-oriented with a strong sense of accountability

ABOUT GLOBAL BANKING & MARKETS 

Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.

GLOBAL BANKING & MARKETS: CHANGE MANAGEMENT  

Are you a looking for a new opportunity to showcase your intellectual curiosity, advisory and project management skills? Do you have a strategic mindset and the ability to influence change? Do you wish to be valued for your innovative approach to problem-solving? We have an excellent new position available within our Change Management team for Global Banking & Markets.

The Global Banking & Markets Regulatory Operations Change Management Team is searching for dedicated individuals who thrives in a collaborative and challenging environment to join our team. Regulatory Operations Change Managers serve as program or product managers on high priority Regulatory initiatives within the Global Banking & Markets Division. You will work alongside Regulatory Operations, Compliance, Change Managers, Product Managers, Sales, Strats, Engineers and Designers to ensure solutions are designed and implemented to meet the highest standards of Regulatory adherence. You will leverage your technical expertise and project management skills to influence and drive the team to deliver these complex projects within timeframes and with a high quality.

RESPONSIBILITIES AND QUALIFICATIONS

HOW YOU WILL FULFILL YOUR POTENTIAL

• Lead the delivery of Regulatory projects using governance tools that ensure implementations are delivered on time, on budget and are high quality
• Partner alongside Engineering, Business and Operations project sponsors and bring stakeholders to the table to build complex solutions while balancing competing priorities
• Recognize, report, and escalate project risks to senior partners; oversee remediation of risks raised
• Identify and remove impediments at program level, leveraging stakeholders, sponsorship, and other relationships to do so
• Work with product owners to build the strategic vision and forward-looking roadmap and refine the backlog of demand
• Define quality assurance and testing approaches, provide coaching to the team on testing best practices and develop migration strategies for post testing
• Provide transparency and progress of projects, issues, timelines, and budgets by running governance forums with senior GBM leadership

SKILLS & EXPERIENCE WE’RE LOOKING FOR

• Bachelor's Degree
• Minimum of 7 years’ relevant experience, in a business analysis / project / program management function; must have Finance Industry experience
• Project management skills including project scope definition; project issues, challenges, risks definition; status reporting; User Acceptance Test execution
• A proven track record of scoping and driving delivery of projects. Has delivered results in a cross functional team setting, on time and to budget
• Strong analytical and business analysis experience, including process analysis
• Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale program
• Must be hands-on, able and willing to work with teams while coaching them to reach efficient and effective performance levels
• Ability to engage with and influence stakeholders outside their direct control
• Use facilitation skills to lead data gathering, analysis and design efforts
• Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders
• Strategic thinker able to identify cross functional issues, provide innovative solutions, and communicate the implications of solutions across existing processes, systems and teams, e.g. costs, risk, service

PREFERRED QUALIFICATIONS

• Knowledge of products and processes related to the financial services industry, as is related experience in technology strategy or in a client service or business function and / or management consulting
• Core knowledge base of Global Banking & Markets
• Demonstrate understanding of Financial Services & Operations processes and procedures
• Familiarity with Global and Asia Regulations (such as MiFID, HKMA, MAS, Bank of Japan, etc.)
• Familiarity with usage of AI based productivity tools (Copilot, Claude etc.)
• Familiarity with flavors of Agile (Scrum, Kanban, Lean, etc.)
• Experience on tools like JIRA and JIRA Portfolio or similar applications
• Knowledge / experience with OKR frameworks and roadmaps, as well as other governance and project planning tooling

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc.,2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Executive Director / Director of Operations, CSPO

Role Overview
We are looking for a dynamic Director of Operations to lead campus and facilities operations across multiple sites, ensuring infrastructure and services effectively support research, innovation, and collaboration. The ideal candidate brings strong expertise in strategic planning, operational excellence, and stakeholder engagement, with experience in specialized environments such as laboratories and clean rooms. As the senior operational interface, the Director will drive service excellence, manage escalations, and enhance overall operational performance.

Key Responsibilities
Strategic Leadership & Operations

• Develop and execute operational strategies to ensure reliability, safety, and efficiency
• Support long-term planning for campus expansion, upgrades, and infrastructure improvements.

Facilities & Campus Management

• Oversee facilities services in line with SLAs, contracts, and organisational policies
• Maintain high standards of safety, maintenance, and operational performance

Stakeholder Management

• Act as the primary contact for senior stakeholders and campus leadership
• Drive client satisfaction through proactive engagement and service improvement

Space, Data & Occupancy Management

• Ensure accuracy of facilities data and provide occupancy insights
• Deliver analysis and reports to support decision-making

Financial & Resource Management

• Manage budgets for maintenance, repairs, and capital projects
• Ensure efficient and sustainable use of resources

Team Leadership

• Lead and develop high-performing teams across multiple campuses
• Promote a culture of accountability, safety, and service excellence.

Requirements

• Bachelor’s degree in Engineering, Facilities Management, or a related discipline
• SIFMA CFME Tier 1 or Tier 2 certification is preferred
• At least 10 years of experience in facilities or infrastructure management, with a minimum of 5 years in a leadership role managing teams or multi-site operations
• Strong knowledge of building systems, maintenance practices, and continuous improvement methodologies (e.g., Six Sigma, TPM)
• Experience managing specialized facilities such as laboratories, clean rooms, or advanced manufacturing environments is highly desirable
• Solid understanding of safety regulations, compliance requirements, and sustainability practices
• Excellent communication, organisational, and problem-solving skills
• Proficiency in facilities management systems and operational tools.

Other Information

• Work Location: West-Central, Singapore
• Job Type: Contract – 3 Years (Extendable)
• Salary Range: S$12,000 – S$22,000
• Benefits: Entitled to annual increment, benefits, and bonuses during the contract duration.
• Working Hours: Mon–Thu: 8:30am–6:00pm; Fri: 8:30am–5:30pm

If you are interested, kindly send your resume (in MS Word format) to Mounika at mounika@rmabpo.com stating your salary expectations & availability to take it forward.

All Curriculum Vitae will be treated with the strict confidentiality.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://rmabpo.com/policy

Mounika Tanuku|EA Regn. No. R22109193
RMA Consultants Pte Ltd|EA Licence No. 93C4403

Summary
We are seeking a highly skilled Active Directory Engineer with experience in planning and executing Active Directory (AD) migrations/Upgrade. The ideal candidate will be responsible for developing comprehensive upgrade plans, performing assessments of existing environments, and ensuring a seamless migration with minimal disruption. In addition, candidate should have skill to lead the project and deal with stakeholders.

Responsibilities :

• Lead end-to-end Active Directory migration and upgrade initiatives across enterprise environments.
• Perform comprehensive assessments of existing AD infrastructure, including domain controllers, Group Policies, DNS, DFS, and security configurations.
• Design and implement AD upgrade strategies to modern Windows Server environments (e.g., Windows Server 2025).
• Identify and eliminate dependencies on legacy AD systems while ensuring business continuity.
• Plan and execute domain controller lifecycle activities, including promotion, demotion, and decommissioning.
• Collaborate with application, network, and security teams to ensure compatibility and seamless integration during migration.
• Work with application owners to remediate insecure protocols and remove hardcoded dependencies.
• Manage and troubleshoot Active Directory Federation Services (ADFS) and directory synchronization issues.
• Administer and support DFS, DNS, and Group Policy infrastructure.
• Utilize migration tools such as ADMT, Quest Migration Manager, or equivalent solutions.
• Develop and execute pre-migration validation, testing, and rollback strategies.
• Automate administrative and migration tasks using PowerShell scripting.
• Ensure adherence to security policies, compliance standards, and AD best practices.
• Provide post-migration support and resolve complex technical issues.
• Act as a technical lead, guiding L1/L2 engineers and ensuring adherence to ITIL processes.
• Prepare and maintain technical documentation, runbooks, and knowledge base articles.

Requirements

• Bachelor’s degree in Information Technology or related field
• Minimum 10 years of experience in Active Directory administration, engineering, and lifecycle management.
• Proven track record in planning and executing AD migration and upgrade projects.
• Strong expertise in multi-site, multi-domain, and multi-forest AD environments.
• Hands-on experience with AD migration tools (e.g., ADMT, Quest Migration Manager).
• Strong knowledge of Windows Server platforms (2016/2019/2022; 2025 preferred).
• Deep understanding of authentication, authorization, and OS-level security.
• Proficiency in PowerShell scripting for automation and administration.
• Experience with Active Directory Certificate Services (ADCS), ADFS, and Identity Management solutions.
• Knowledge of IAM, Entra ID, and Single Sign-On (SSO) technologies.
• Strong experience in DFS, DNS, and Group Policy management.
• Experience performing AD health checks and performance tuning.
• Familiarity with ITIL processes and tools such as ServiceNow (Incident, Problem, and Change Management).
• Strong problem-solving, troubleshooting, and analytical skills.
• Excellent communication, stakeholder management, and documentation skills.

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

We are looking for a highly driven and hands-on Director of Operations to lead and scale operational excellence for our Malaysia business. This role will act as a strategic partner to the Malaysia leadership team and support day-to-day execution, operational scalability, and cross-functional alignment.

The role will oversee core operational functions including Supply Chain, Logistics, Warehousing, Reverse Logistics / RMA Operations, and broader operational process management. Over time, the scope may expand into areas such as Air Conditioning Operations, Business Excellence, and Customer Experience.

This position is ideal for someone who thrives in fast-paced, high-growth environments and is equally comfortable solving strategic challenges while diving deep into operational execution.

Responsibilities:

Operations Leadership

• Lead and oversee Malaysia operational functions across warehousing, fulfilment, logistics, reverse logistics (RMA), and supply chain operations.
• Drive operational scalability, efficiency, and process optimisation across all operational touchpoints.
• Build operational frameworks, SOPs, reporting structures, and governance processes to support business growth.
• Partner closely with regional and local stakeholders to align operational priorities with overall business objectives.

Supply Chain & Logistics

• Manage end-to-end supply chain operations including inventory planning, inbound logistics, distribution, and vendor management.
• Monitor and improve key operational KPIs such as inventory health, fulfilment SLA, delivery performance, return rates, and operational costs.
• Identify risks, bottlenecks, and inefficiencies within the supply chain and implement sustainable solutions.
• Work closely with 3PLs, warehouse operators, and logistics partners to ensure service quality and operational reliability.

RMA & Service Operations

• Oversee reverse logistics and RMA operations to ensure timely resolution and positive customer outcomes.
• Improve operational turnaround times, repair/replacement workflows, and escalation management processes.
• Collaborate with customer experience and product teams to identify recurring operational or product-related issues.

Cross-Functional Business Operations

• Support leadership in operational planning, business reviews, and strategic initiatives.
• Drive data-backed decision making through reporting, dashboards, and operational analytics.
• Lead or support operational transformation projects, automation initiatives, and continuous improvement efforts.
• Build and mentor high-performing operations teams across multiple operational functions.

• Bachelor’s degree in Business, Supply Chain, Engineering, Operations Management, or related fields.
• 8–12+ years of experience in operations, supply chain, logistics, or business operations leadership roles.
• Strong experience managing large-scale operational teams within fast-paced, high-growth environments.
• Experience in e-commerce, retail, consumer electronics, FMCG, or direct-to-consumer businesses is highly preferred.
• Strong analytical and problem-solving capabilities with a data-driven mindset.
• Proven track record of improving operational efficiency, scalability, and execution standards.
• Comfortable operating both strategically and tactically in ambiguous or rapidly evolving environments.
• Excellent stakeholder management and cross-functional communication skills.
• Experience managing external vendors, logistics providers, and operational partners.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Leading the delivery of Strategy Consulting engagements for insurers, reinsurers and adjacent insurance ecosystem players across Asia, with Singapore as the home base
• Owning and driving business development across key Asian markets (e.g., Singapore, India, Japan and broadly across the region), including identifying, shaping, and converting opportunities into signed engagements
• Building trusted-advisor relationships with C-suite and senior executives, becoming a “go-to” partner for strategic questions and decision support
• Developing and evolving go-to-market propositions for STG Strategy Consulting in Asia Orchestrating “Aon United” delivery by partnering with relevant Aon solution lines to bring integrated solutions to clients and open new avenues for collaboration
• Leading multi-country teams to deliver high-quality outcomes, ensuring strong problem structuring, clear storylines, and practical recommendations that translate into execution
• Coaching and developing team members, strengthening consulting toolkits (structured problem solving, hypothesis-led analysis, executive communication, workshop facilitation), and contributing to hiring and talent development initiatives

How this opportunity is different

This role is unique in that it offers the opportunity to help scale and shape a high-growth Strategy Consulting practice in Asia, leveraging Aon’s market position, regional footprint, and global STG network. You will play a visible leadership role in expanding the firm’s strategic relevance with insurers and reinsurers across Asia by delivering high-impact advisory work and building durable executive relationships.

You will be reporting to the Head of Strategy Consulting, Asia, and will form part of the regional leadership group shaping the practice’s growth agenda, proposition priorities, and talent development.

There will also be significant opportunity to work with clients in-market across Asia, as required. You will have autonomy to shape your working day to maximize client impact, grow key relationships, and develop colleagues and the STG Strategy Consulting brand in Asia.

Skills and experience that will lead to success

• 8+ years of relevant experience in strategy consulting, corporate strategy, or insurance advisory, with demonstrable exposure to Asia insurance market dynamics
• Strong knowledge of Asian insurance markets, including competitive landscapes, distribution models, regulatory context and growth drivers across key markets
• Proven experience leading strategy engagements such as growth strategy, market entry, strategic planning, competitive intelligence, portfolio / product strategy, distribution strategy, and operating model / transformation roadmaps
• Demonstrated business development capability, including opportunity shaping, proposal writing, senior-level pitching, and converting pipeline into wins
• Strong people leadership and stakeholder management skills, including leading multi-market teams and influencing in a matrix organization
• Excellent written and oral communication skills, with the ability to build compelling storylines and present confidently to senior executives
• A pragmatic, outcomes-oriented approach with high ownership, strong judgment, and comfort operating with ambiguity

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions for our colleagues as well. 

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. 

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

This is a vital role in ensuring MFS can deliver on its internal SLA agreements and deliverables as agreed with Client Delivery teams for the cash reconciliations and other live cash services for a range of low to complex Private Equity Investment funds. The Junior Associate will manage their time effectively to nurture training and oversight of deliverables from junior staff, as well as review necessary work. They will also need to be involved with daily tasks and other BAU as dictated by the SLAs and deliverables.

The candidate will have a strong understanding of the structures and types of products within a private investment fund as well as strong accounting knowledge for the double entry and booking of transactions through the accounting system. Ideally the candidate will be a self-starter and also look to become involved in improvement projects for the team such as automation and technology.

For this role you may be tasked with reviewing the work of an Associate, ensuring tasks are completed and issues appropriately investigated. A Junior Associate Director will likely be the lead for multiple client collection accounts belonging to a Client Delivery team as well as having the ability to assist across other workstreams where necessary for coverage.

The candidate would also be responsible for knowledge transfer and training to new joiners.

• Ensure client transaction processing is complete, booked correctly & back up evidence is accurate.
• Review reconciliations prepared by other members of the team where necessary to maintain flow of workloads and coverage across the wider team.
• Operate and oversee in-house reconciliation technology as well as being involved in internal discussions for
• improvements and automations.
• Ensure to engage in suggesting ideas and efficiency improvements to the process framework.
• Liaise with other Investor and Client delivery teams within MFS in other locations.
• Ensure accuracy at all times and ensure SLA deadlines are met and strictly adhered to.
• Support the new account migration processes.
• Involvement in projects and managing change.
• Oversight of reconciliation and data transmission technology.
• Escalate issues appropriately as and when needed.

Job Summary
We are seeking a strategic and results-driven Business Operations Director to lead our operational teams and optimise company performance. The ideal candidate will streamline workflows, improve efficiency and ensure all departments operate in alignment with our long-term business goals.

Key Responsibilities

• Operational Leadership: Oversee day-to-day operations and manage department performance to meet productivity and quality goals.
• Strategic Planning: Collaborate with leadership to develop long-term business strategies, goals, and profitability plans.
• Process Improvement: Identify, develop, and implement operational policies and procedures to enhance efficiency.
• Financial Management: Develop and manage operational budgets, ensuring cost-effective practices.
• KPI Monitoring: Analyse operational metrics and KPIs, providing regular reports to senior management.
• Team Development: Lead and mentor operations staff, fostering a culture of high performance and continuous improvement.
• Cross-functional Collaboration: Liaise between to ensure cohesive operations. 

Required Skills & Qualifications

• Experience: Proven management experience in an operations role or similar leadership role.
• Education: Bachelor’s degree in Business Administration, Operations Management, or related field.
• Leadership: Strong leadership and team management skills.
• Analytical Skills: Ability to analyse data and make data-driven decisions.
• Communication: Excellent interpersonal and communication skills for stakeholder management.
• Technical Knowledge: Proficiency with operational software and industry regulations. 

Preferred Qualifications

• Master’s degree in Business Administration (MBA).

Desirable

• Experience in a growing SME

Job Responsibilities

We’re looking for a proactive and hands-on Technology Operations and Service Management lead who thrives in fast-paced environments and is passionate about building resilient systems from the ground up. In this role, you’ll be the guardian of production stability, bridging engineering, support, and business to ensure our tech stack is reliable, scalable, and ready to grow with us.

You’ll wear multiple hats—part SRE, part incident commander, part operations strategist—helping us build with operational excellence and run with confidence while embedding AI across different domains.
 

Production Support & Monitoring

• Monitor and support production applications to ensure optimal performance and availability.
• Lead incident response efforts, including communication and coordination across teams.
• Conduct problem management and root cause analysis to prevent recurring issues.
• Coordinate with development teams to address and resolve bugs efficiently.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs).

Site Reliability Engineering (SRE)

• Maintain system reliability, availability, and uptime through proactive measures.
• Implement automated healing, monitoring, and alerting solutions.
• Perform capacity planning and system performance tuning to support scalability.
• Conduct regular service operational reviews and audits to ensure adherence to standards.
• Maintain and regularly test Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies.

Data Operations

• Monitor data pipelines to ensure data integrity and timely delivery.
• Manage data-related incidents and maintain lineage tracking for transparency and traceability.

Technology Operations and Service Management

• Provide input on operational requirements during design
• Participate in non-functional testing (e.g., performance, failover)
• Define SLOs, SLIs, and error budgets (SRE)
• Collaborate on automation and observability tooling
• Work with Data Engineering to define data pipelines and quality checks
• Define service requirements and SLAs during vendor onboarding
• Contribute to BCP/DR planning
• Provide feedback on incident trends to improve design
• Integrate AI into service desk operations for intelligent ticket routing, resolution suggestions, and trend analysis.
• Use AI to analyze incident trends and recommend design improvements or automation opportunities.

On-Premises Network Devices and Operations

• Monitor and manage on-premises network infrastructure including routers, switches, firewalls, and load balancers.
• Ensure network performance, availability, and security through proactive maintenance and configuration management.
• Conduct regular network health checks, firmware updates, and hardware lifecycle planning.
• Respond to and resolve network-related incidents, including root cause analysis and documentation.
• Implement and maintain network segmentation, access controls, and compliance with internal security policies.

Job Requirements

• Education: Bachelor’s degree in Computer Science, IT, or a related field.
• Experience: 5+ years in IT operations, service management, or related roles, ideally in high-growth or startup environments.
• Ops Leadership: Proven ability to lead cross-functional teams across Production Support, SRE, DevOps, and Service Management.
• Frameworks & Best Practices: Experience with ITIL framework and service management best practices.
• Incident & Problem Management: Strong track record in leading incident response and driving root cause analysis.
• Performance & Reliability: Experience in capacity planning, performance tuning, and building reliable systems.
• BCP & DR: Hands-on experience with Business Continuity and Disaster Recovery planning and execution.
• Entrepreneurship Mindset: You’re resourceful, collaborative, and thrive in environments where you can make a big impact quickly.

Key Responsibilities

• Lead daily operations for deployment across multiple sites

• Oversee installation, commissioning, and maintenance of automation systems

• Ensure timely delivery of projects in line with client requirements

• Manage field service engineers and technicians

• Develop preventive maintenance schedules and service SOPs

• Ensure SLA compliance and minimize downtime of deployed robots

• Lead and manage operations, service, and support teams

• Plan manpower allocation based on project and maintenance needs

• Drive performance management and team development

• Identify inefficiencies and implement process improvements

• Monitor operational costs, including manpower and logistics

• Optimize resource utilization and vendor management

• Act as key point of contact for operational matters with clients

• Ensure high customer satisfaction and service quality

• Handle escalations and resolve operational issues.

• Work closely with Engineering, Product, and Sales teams

• Provide feedback on product performance and improvements

Requirements

• Bachelor’s degree in engineering, Operations Management, or related field

• Minimum 8–12 years of operations experience, preferably in automation, or engineering services

• Strong experience in field service operations / technical deployment

• Proven leadership experience managing large operational teams

• Knowledge of IoT, or automation solutions is an advantage

• Strong problem-solving, communication, and stakeholder management skills

• Experience in autonomous systems / logistics automation

• Familiar with service contracts, SLA management, and maintenance operations

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to jeremy.kwan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509727

http://www.peopleprofilers.com

jeremy.kwan@peopleprofilers.com

Consultant in charge: Kwan Jing Han, Jeremy

EA Licence Number: 02C4944

Registration Number: R1329791

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Role Overview

We are seeking an experienced Operations Director to support the day-to-day operations of the company’s domain platform, execution of user growth initiatives, and implementation of operational strategies. This role is responsible for translating company strategy into actionable operational plans, leading team management, and driving data-driven optimization. The position plays a critical role in ensuring platform stability, driving user growth, enhancing service quality, and achieving business objectives.

Key Responsibilities

1. Platform Operations Execution and Management

Oversee daily platform operations to ensure system stability and efficient operational processes.

Drive process optimization based on strategies set by the COO to improve efficiency and reduce costs.

Monitor operational performance and continuously enhance user experience.

2. User Growth and Customer Operations

Execute user growth initiatives to support acquisition, conversion, and engagement.

Follow up on user feedback and drive improvements in customer experience.

Support the development and implementation of user retention and lifecycle management strategies.

3. Data Analysis and Operational Optimization

Track key operational metrics (e.g., user activity, retention rate, conversion rate).

Identify issues through data analysis and propose optimization solutions.

Support the COO in data-driven decision-making.

4. Team Management and Execution Excellence

Manage the daily operations of the operations team and monitor performance.

Drive team performance and improve efficiency and collaboration.

Participate in staff training and capability development initiatives.

5. Marketing Execution and Partnership Support

Collaborate with the marketing team to execute campaigns and improve user acquisition effectiveness.

Assist in maintaining partner relationships and supporting business expansion.

6. Product and Technical Collaboration

Work closely with product and engineering teams to implement feature improvements and requirements.

Ensure system capabilities align with operational needs.

7. Risk and Compliance Execution

Identify potential operational risks and escalate in a timely manner.

Ensure daily operations comply with relevant regulations and industry standards.

Requirements

1. Bachelor’s degree or above, preferably in Computer Science, Information Technology, Business Administration, or related fields.

2. Minimum 7 years of relevant experience in the domain industry, with at least 3 years of team management experience.

3. Proven experience in the domain industry (domain registrar, domain marketplace, or related internet platforms).

4. Strong understanding of the domain ecosystem, including registries, registrars, and ICANN-related processes.

5. Strong analytical skills with proficiency in Excel or similar tools, with the ability to drive decisions through data.

6. Strong execution and project management capabilities.

7. Excellent communication skills with the ability to collaborate across teams.

8. Fluency in Chinese (spoken and written) to communicate effectively with China-based teams.

9. Knowledge of internet technologies and domain name systems (DNS) is preferred.