[Job ID: 1600983]

Responsibilities

• Deliver professional services, including deployment, implementation, and upgrades of cybersecurity products distributed by the organization. This may occasionally involve customer coordination and project timeline management.
• Provide practical and effective technical solutions or alternatives based on customer requirements.
• Conduct product training for customers, partners, and internal teams.
• Perform installation, configuration, and basic troubleshooting independently using product documentation.
• Continuously upskill and obtain relevant technical certifications for assigned technologies.
• Develop into a subject matter expert over time and support knowledge transfer to internal teams for enhanced customer support.
• Provide technical support to sales and support teams, including product clarification, solution design input, tender compliance, and ad-hoc technical assistance.
• Perform any other duties as assigned.

Requirements

• 2 years of experience in IT, Information Security, or Cybersecurity preferred
• Strong knowledge of cybersecurity and IT infrastructure, including:
  Firewalls, VPN, DLP, IDS/IPS, Web Proxy, DNS, Email Security, SIEM, log management, virtualization, containers, cloud platforms (AWS, Azure, Google Cloud), DevOps/DevSecOps, IAM, PAM, endpoint security, CyberArk Conjur.
• Solid troubleshooting skills in networking and systems, including:
  TCP/IP, routing, NAT, VLAN, multicast, OSPF, BGP, Active Directory, LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH.
• Strong interest in cybersecurity trends and attack techniques.
• Relevant certifications are an advantage:
  Cisco CCNA/CCNP, Check Point CCSE/CCSM, CyberArk CDE, CISSP, CREST, OSCP, and other security-related certifications.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Job Description

1. Perform day-to-day operations and maintenance of the bank’s enterprise network and voice infrastructure, including data center networks, office and branch networks, WAN / Internet connectivity, and Cisco Unified Communications Manager (CUCM)‐based unified communications systems.
2. Monitor network and voice system availability, performance, capacity, and call quality; promptly respond to incidents, service degradation, and potential risks.
3. Participate in the design, review, implementation, and ongoing maintenance of the bank’s internal network architecture, in close collaboration with head office or supervising management entities, ensuring alignment with group standards, security requirements, and regulatory guidelines.
4. Participate in network and voice-related changes, upgrades, cutovers, patches, and maintenance activities, strictly following the bank’s change management, approval, and rollback procedures.
5. Troubleshoot network and voice issues, conduct root cause analysis (RCA), and drive corrective and preventive actions to improve overall service stability.
6. Work closely with application, system, security, and operations teams to support system onboarding, expansion, and network/voice requirement assessments.
7. Coordinate with external service providers, including telecom carriers, network and voice vendors, and maintenance service providers, to resolve faults and ensure service quality.
8. Maintain accurate and up-to-date documentation, including network and voice diagrams, IP addressing plans, configuration backups, SOPs, and contingency procedures.
9. Support internal audits, regulatory inspections, and compliance reviews by providing operational records, change evidence, and technical documentation related to network and voice systems.
10. Participate in standardization, optimization, and automation initiatives for network and voice operations to enhance efficiency and reliability.
11. Participate in on-call rotation and provide 7×24 production support as required.

Job Requirements

1. Bachelor’s degree or above in Computer Science, Network Engineering, Telecommunications, or a related discipline.
2. Minimum 3 years of experience in enterprise network administration or network engineering, preferably within a banking, financial services, or large-scale enterprise environment.
3. Strong sense of ownership, risk awareness, and the ability to operate in a highly regulated production environment.
4. Solid understanding of enterprise network fundamentals, including TCP/IP, routing and switching, VLAN, STP and EIGRP.
5. Hands-on experience with network devices such as routers, switches, firewalls, VPNs, and load balancers.
6. Working knowledge of enterprise voice technologies, including Cisco Unified Communications Manager (CUCM), VoIP/SIP concepts, call routing, and QoS.
7. Proven ability to troubleshoot complex network and voice issues involving connectivity, performance, routing, security policies, and call quality.
8. Familiarity with network and voice monitoring/management tools and the ability to analyze logs and alerts.
9. Basic scripting or automation skills (e.g. Shell, Python) to improve operational efficiency will be an advantage.

Job Description

• Support network infrastructure projects, provide support to resolve network incidents and issues, provide post-cutover support for various projects as directed by IT Network team.
• Participate in project meetings, discussions, and hand over of projects. Including draft, review and submit project related documents/reports/ metrics as and when required.
• Troubleshoot project related issues and resolve such issues, manage and monitor system utilization and performance during pre-project and post-project cutover and any other tasks or works as and when requested and assigned by the Company.
• Work closely with project teams to understand network requirements and objectives, ensuring seamless integration of network infrastructure within the integrated resort. –
• Provide comprehensive support and administration for the entire project, encompassing Cisco routers, switches, and other network devices.
• Implement and manage network solutions to support project initiatives, prioritizing scalability, performance, and robust security. -Configure and optimize network devices, including routers and switches.
• Configure Multicasting Protocols to ensure efficient multicast traffic distribution.
• Conduct thorough network assessments, identifying potential improvements and upgrades to align with project goals.

Key Qualifications/Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Network Engineer, preferably in project-oriented environments
• Strong knowledge of network protocols, technologies, and architectures (e.g., OSPF, BGP, IP Multicast, Policy Routing).
• Experience in Layer 3 Routing and Layer 2 Switching, with strong expertise in installing, configuring, and troubleshooting Cisco devices.
• Experience with network infrastructure design and implementation, including LAN/WAN, data center, and cloud networks.
• Skilled in deploying Layer-2 technologies like VLANs, VTP,STP, RSTP, Inter-VLAN routing, VLAN Trunking, Ether Channels, VLAN access-maps, and port security.
• Solid experience in switching-related tasks, including implementing VLANs, VTP, RSTP, STP, and port security.
• Familiarity with network security principles, including firewalls, IDS, NAC, and access control.

Our client is looking for a Network Engineer to work closely with the Network Core team in ensuring high availability, security, and resilience across a distributed enterprise environment. This role focuses on supporting and maintaining wired and wireless network access, last-mile connectivity, and network communications rooms across multiple sites and data centres.

This is a 24×7 operational role, requiring participation in scheduled after-hours maintenance and response to ad-hoc incidents.

Responsibilities

Network Access & Data Centre Operations

• Assist in supporting wired and wireless network access across enterprise and data centre environments
• Help administer network devices such as switches, wireless access points, WLAN controllers, and AAA servers
• Respond to and troubleshoot basic network access and connectivity issues
• Support provisioning, relocation, and troubleshooting of client wired and wireless endpoints
• Assist with diagnosing 802.1X authentication and authorization issues, escalating when required
• Monitor network availability and respond to system alerts under guidance from senior engineers
• Support replacement of faulty network components and assist with incident root cause analysis
• Perform routine operational tasks such as configuration checks, backups, and firmware updates
• Support change implementation and day-to-day operational activities
• Assist project teams in delivering wider IT services

Network Communications Rooms Management

• Assist with structured cabling and interconnect provisioning at sites and data centres
• Respond to basic UPS and PDU alerts and coordinate with contractors when needed
• Work with Facilities Management on power, cooling, and other M&E matters
• Escort vendors and contractors for network-related activities

Inventory & Documentation

• Maintain and update network documentation, rack layouts, and cabling records
• Assist with inventory tracking, audits, and equipment retirement

Requirements

• at least 1–2 years of experience in network, infrastructure, or IT support roles
• Diploma or Degree in IT, Network Engineering, or related discipline
• Basic understanding of wired and wireless networking concepts
• Familiarity with network devices such as switches and wireless access points
• Cisco CCNA or currently pursuing CCNA is preferred
• Exposure to scripting or automation tools (Ansible, Python, Terraform, GitLab) is a plus but not required
• Good communication skills and a strong customer service mindset
• Willingness to learn, detail-oriented, and able to work independently and in a team
• Comfortable supporting 24×7 operations and after-hours maintenance when required

To Apply

To apply or find out more information on this role, please email us or send in your updated resume to:
lynn.tay@starcareerconsulting.com

Lynn Tay (Reg. No. R1876711)
STAR CAREER CONSULTING PTE LTD (EA Licence: 20C0353)

Role Overview:
The Network Engineer ensures the organisation’s network infrastructure operates at optimum throughput with maximum uptime, reliability, security and protection. Focused on strategic planning, technical roadmaps and standards-based delivery, the role provides cost-effective network solutions, oversees incident resolution and disaster recovery, and drives continuous improvement across on prem and cloud environments. The incumbent is familiar with enterprise networking, SDN, monitoring tools and network best practices, and is able to align technical teams and stakeholders to priorities.

Key Responsibilities:

1) Strategy, standards and planning

• Provide inputs for network and IT operations strategy and technical roadmaps.
• Design cost-effective network systems and services that meet product requirements and align to standards/best practices.
• Develop SLAs/OLAs, KPIs and dashboards for network services; monitor and drive compliance.
• Provide technical inputs for procurement of network equipment and ensure procurement compliance.
• Plan and coordinate network growth, upgrades and Software Defined Network (SDN) validation within the IT ecosystem.

2) Manage and optimise network operations

• Oversee day to day operation, installation, upgrade and maintenance of LAN/WAN, internet, wireless, remote access and IP telephony.
• Execute test plans (integration, performance, coverage, capacity) and certify components for production.
• Manage capacity, performance tuning, scalability and cost optimisation for network services.
• Implement and operate monitoring/observability and network management tooling; drive automation of repetitive runbook tasks and workflow for recurring network issues.
• Perform technical evaluations and proof of concepts for new network technologies and recommend changes/enhancements.

3) Incident resolution, security and business continuity

• Lead network fault troubleshooting, RCA and resolution; prioritise and resolve security incidents and escalate when necessary.
• Develop, test and maintain disaster recovery and business continuity plans for network infrastructure; oversee DR drills and verification.
• Plan and coordinate network security measures; review configurations and procedures for compliance with information security policies, legal and regulatory requirements.
• Investigate network attack risks and recommend remedial actions; maintain multi tier firewall, NAC, WAF, ACL, NAT, proxy and related protections.

4) Integration, support and lifecycle management

• Oversee integration of network solutions with applications and platforms; support legacy systems while enabling transition/decommissioning.
• Review software releases, upgrades and fixes; identify and execute necessary actions.
• Develop and verify recovery solutions in test environments and execute in production when required.

5) Vendor and partner management

• Provide technical evaluation input for vendor selection; manage relationships with infrastructure and cloud providers.
• Assess vendor performance against service delivery metrics and contract requirements.

6) People, reporting and operational governance

• Contribute to resource planning, work allocations and operational budgeting related to network activities.
• Maintain operational documentation, runbooks and technical records; provide coaching and guidance to support teams.
• Support after hours standby duties and ad hoc travel to remote sites as required.

Requirements:

• Diploma in IT/Computer Science or equivalent; relevant certifications required — minimally CCNA; CCNP preferred.
• At least 3 years’ relevant experience in network infrastructure, operations, implementation and support (on prem and cloud).
• Strong working knowledge of: routing & switching, STP, VLAN, multicast, TCP/IP & OSI models, VPN, APN, AAA architectures, SDN, network virtualization, IP telephony.
• Hands on experience with device management, multi tier firewall policies, NAC, WAF, syslog, proxy servers, ACL, NAT, black/whitelisting, packet sniffers and network management systems.
• Experience with cloud networking (AWS/Azure), backup/DR practices and monitoring tools.
• Pleasant, resourceful, independent team player with strong problem solving, documentation and stakeholder communication skills.
• May be required to travel regionally for project support, stakeholder meetings, and knowledge transfer.

Key Responsibilities

• Provide Level 2/3 support for network infrastructure across data centers, remote branches, and overseas locations.
• Install, configure, and troubleshoot Cisco routers, switches (Nexus, 2960, 3750), and firewalls (Checkpoint, Juniper).
• Manage and support routing protocols including RIP, EIGRP, OSPF, BGP, and HSRP.
• Perform network health checks, DR drills, and ISDN testing for business continuity.
• Coordinate with vendors for SSOE deployments, hardware replacements, and RMA processes.
• Monitor and maintain WAN links using tools like SolarWinds, NetBrain, Riverbed, Algosec, and IBM ISM Service Desk.
• Support and troubleshoot VPNs, VLANs, and public cloud connectivity.
• Generate and maintain documentation for network changes, incident reports, and monthly performance metrics.
• Collaborate with cross-functional teams to resolve network-related issues and implement infrastructure upgrades.
• Ensure compliance with SLA and IT security policies.

Technical Skills & Tools:

• Networking: Cisco (CCNP certified), Nexus, RIP, EIGRP, OSPF, BGP, HSRP, STP, VLAN, VPN
• Firewalls: Checkpoint, Juniper
• Servers: Windows Server 2008/2003, Active Directory, FTP, DNS, DHCP, Backup Server
• Monitoring & Ticketing Tools: SolarWinds, NetBrain, Riverbed, IBM ISM, Ichamp, JIRA, CA Spectrum
• Others: Lotus Notes, Blackberry configuration, SSL VPN, Symantec Endpoint Antivirus

Required Skills & Experience:

·      Bachelor Degree in relevant field (e.g.,Computer Science, Information Technology, Engineering).

·      10+ years of experience

·      Willingness to participate in 24x7 supportrotations and on-site activities.

·      Excellent communication and documentationabilities.

·      Strong analytical and troubleshooting skills.

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

Network Engineer (Contract)

Role Overview

The Network Engineer is responsible for analysing, designing, installing, configuring, maintaining and repairing of network infrastructure and application components. The incumbent performs a wide variety of evaluation, maintenance, installation and training tasks to ensure the computer network performance meets the satisfaction of the Company and users. The incumbent also provides direction, information and recommendations on network configurations and installations.

Responsibilities

• Responsible for Network related incident and change management
• Responsible for the commission, de-commissioning and tech refresh of network devices
• Facilitate in problem solving and collaboration
• Manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements
• Provide firmware updates for network devices
• Ensure network infrastructure complies with security policies
• Prepare and maintain assets to ensure availability and update of capacity reports
• Update process and procedural documents
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree or Diploma in Information Technology/Information Systems/ComputerScience, Business IT or its equivalent
• Atleast 5 years of experience in administration and implementation • Good knowledge ofthe following, but not limited to: Firewall technologies (high availability, virtual firewall concept), IPload balancer
• Distribution and core switches: Routerconfiguration (high availability) ,LAN and WANadministration
• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective
• Strong analytical and problemsolving skills, combined with ability to provide quick resolution to problems
• Proficient in troubleshooting skills
• Effective communication skills
• Self-driven and ability to work independently

Interested candidates, please send your CVs on nabilah.azman@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Responsibilities

• Day to day escalation support for backend and cloud networks
• Prepare, maintain, and keep updated IT procedures and documentation related to our processes and platforms operations
• Collaborate with department personnel and design innovative solutions for all IT issues for all of the warehouse and corporate network technologies
• Ensure the company is adhering to information security best practices
• Maintain the hardware lifecycle and inventory management of all IT equipment and networks
• Sustain high-availability service levels and ensure fulfillment of business-wide service levels and operational support objectives.
• Lead individual contributor in IT infrastructure and security projects in designing and evaluating new technologies

Skills and Qualifications

• A minimum of 1 year of experience in enterprise network and technology field
• Possess a Bachelor’s degree or higher in the field of engineering, computer science or equivalent advance technology field of study
• Strong knowledge of and experience with design, implementation, maintenance, upgrades and operations of multiple enterprise IT network disciplines, such MPLS, SDWAN, networking, mobility, communication tools, and enterprise billing and collaboration systems.
• Strong working and practical knowledge of industry IT standards and regulations.
• Experience with change management lifecycle, development and regular preparation of management status and key metrics reports
• Ability to work with extremely technical staff working on very sensitive subject areas and with extremely sensitive information
• High level of personal integrity, with the ability to professionally handle confidential matters and exudes the appropriate level of judgment and maturity
• Must be a strong communicator with exceptional verbal and written communication skills to translate the vision and strategy into clear priorities and direction, both internally and externally.
• Solid fundamental knowledge and troubleshooting skills in the following DNS/DHCP/VPN/802.1x/Radius/SSL/PKI , Firewall/Switches/Routers, Azure/AWS Cloud networking, SDWAN, VOIP, Wireless, LAN/WAN routing protocols (BGP, OSPF, RIP)
• Experience in designing, deploying, and optimizing the below technologies (SaaS/Cloud based IT operations systems is a plus) High availability networks, SDN, Load balancing, Network monitoring
• Our ideal candidate would also possess experience managing and supporting systems and servers is a plus - Windows/Linux servers and storage, Active Directory or Azure Active directory, Virtualization platform

Key Responsibilities

 Deliver support and deployment activities for the customer’s Cloud environment.

 Troubleshooting issues on cloud-scale or backbone networks.

 Deliver support for software defined networking services such as SDN, Azure Front Door (AFD), distributed denial of service (DDoS), domain name service (DNS) Express Route, etc.

 Standby on-call duties for out-of-hours support

Technical Skill Sets:

Programming languages: Kusto, Java, Python, Perl.

Operating System: Linux OS

Virtual Networking: SDN, VNET, DNS, ExpressRoute, Traffic Manager, Load

balancer

Machine Readable Formats: JSON and XML

Certifications: CCNP/JNCIP (Plus)

Network Automation & Security: Working Experience

Job summary:

We are seeking a Customer Support Engineer to join some of the industry's brightest minds in developing and deploying today's most advanced Internet technologies.In this role, you will gain insight on the detailed functionality of Cisco products and partner with all distributed elements of the service chain. The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader in networking technology.

Responsibilities:

• Leads design workshops.
• Documents or reviews network requirements and High Level Design.
• Documents or reviews Low Level Design.
• Generates standard project documentation including detailed test plan for complex networks.
• Generate, build and execute technical and complex test plans and topology in CPOC environments
• Generates network configurations from Low Level Design for complex networks.
• Reviews Implementation Plans.
• Plans and executes complex Network Upgrade and Network Migration activity.
• Executes all phases of project delivery including network staging, implementation and handover.
• Carries out Knowledge transfer activities

Required:

• Bachelor’s degree in Computer Science or a related field from an accredited University.
• Understanding of Security and Data Center architectures, including virtualization, experience in planning, design & implementation of Data Center infrastructure and security technologies
• Hands on experience with Nexus Product Family & Cisco ACI, VXLAN, EVPN, SDWAN technologies, as well as with Catalyst series switches etc.
• Deep knowledge In Routing & in technologies such as STP, HSRP/VRRP, OSPF, IS-IS, BGP, MPLS, high availability, network/device security, QoS, IP SLA, network management.
• At least, 10 years Network engineering experience that includes deployment and migration
• CCNP equivalent certification or higher would be an advantage
• Strong Python/Java/JavaScript programming skills in Linux would be an advantage

The Managed Services Cross Technology Engineer (L3/L4) – Network / Security is an advanced, architect-level role across multiple technology domains (Cloud, Security, Networking, Applications, Collaboration). The primary objective is to design, implement, and maintain an enterprise network defensive architecture to protect data and infrastructure from sophisticated threats. This role acts as the highest-tier escalation point (4th-line support) to resolve complex operational incidents, ensure contracted client outcomes, and meet Service Level Agreements (SLAs).

Key Responsibilities

1. Strategy & Architecture

• Security Roadmap: Define, architect, and champion the overall network security posture across on-premise, cloud, and hybrid environments (including Zero Trust and SASE models).

• Infrastructure Design: Deploy and manage core components like Next-Gen Firewalls (NGFW), IDS/IPS, WAF, Load Balancers, VPNs, and Network Access Control (NAC) systems.

• Cloud & Segmentation: Design secure cloud networking patterns (e.g., AWS VPCs, Azure VNets) and enforce micro-segmentation.

• Policy & Governance: Establish and enforce comprehensive network security policies, standards, and baselines.

2. Incident Management & Operations

• L4 Escalation Support: Act as the final technical tier for complex incidents that lower-level teams (L1–L3) cannot resolve, performing deep root-cause analysis.

• Ticket & SLA Ownership: Systematically troubleshoot, log, track, and update tickets with resolution details within agreed timelines.

• Proactive Monitoring: Diagnose and investigate potential system issues and errors before or when they occur to minimize client impact.

• Emergency & Change Management: Serve as an emergency contact for critical, business-impacting outages and oversee strict change management protocols.

3. Optimization, Projects & Mentorship

• Automation: Collaborate with automation teams to script and automate routine operational tasks for effort optimization.

• Knowledge Sharing & Mentorship: Create high-quality technical documentation (HLD/LLD) and coach/push knowledge down to junior engineering teams.

• Disaster Recovery: Develop, implement, and test network security components within Disaster Recovery (DR) and Business Continuity plans.

• Project Delivery: Manage, implement, and execute technical projects according to client timelines.

• Quality Audits: Perform process and service experience quality audits.

Key Competencies & Attributes

• Strong client-centric focus with a passion for exceeding expectations under pressurized environments.

• Excellent change management, active listening, and cross-cultural communication skills.

• Ability to plan effectively amid changing circumstances and work extended hours when necessary.

Technical Skills & Certifications

• Education: Bachelor’s degree in IT/Computing or equivalent work experience.

• Preferred Certifications: CCIE, CCNP Security, CISSP, PCNSE, or vendor-specific firewalls (Fortinet, Check Point, Cisco).

• Core Technology Stack Required:

  • Firewalls/Security: Cisco ISE, Fortinet (FortiGate, FortiManager), Check Point, CyberArk.

  • Application Delivery/Vulnerability: F5 (LTM, WAF), RSA, Tenable, Trend Micro.

  • Monitoring & Tooling: Solarwinds, Splunk Enterprise, OPSWAT.

  • Network Diagnostics & Automation: Advanced packet analysis (Wireshark/tcpdump) and basic automation scripting (Python/Ansible).

Job Description

Job Summary

Support the implementation, maintenance, and monitoring of network infrastructure to ensure stable and secure operations. Assist senior engineers in troubleshooting, optimization, and security tasks.

Responsibilities

• Assist in configuring and maintaining network devices such as routers, switches, firewalls, and wireless access points
• Monitor network performance and report issues or anomalies
• Support troubleshooting of network connectivity and performance problems
• Help maintain and update network documentation, diagrams, and configurations
• Assist in implementing basic network security measures (e.g., firewall rules, access controls)
• Perform routine checks, upgrades, and maintenance tasks on network systems
• Support incident response efforts by collecting logs and helping with initial analysis
• Work with senior engineers to implement network improvements and upgrades
• Assist in configuring load balancers and managing traffic flow under guidance
• Follow established procedures and best practices for network operations
• Collaborate with IT teams to resolve user and system network-related issues

Preferred Competencies and Qualifications

• Diploma or Bachelor’s degree in Computer Science, IT, or related field (or currently pursuing)
• 0–2 years of networking experience (internship or project experience is acceptable)
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, routing, switching)
• Familiarity with Cisco or similar networking technologies is a plus
• Basic knowledge of network security concepts (firewalls, VPNs)
• Willingness to learn SDN, SD-WAN, and cloud networking
• Good problem-solving and communication skills
• Ability to work in a team environment
• Entry-level certifications such as CCNA are a plus

Job Purpose

Intercontinental Exchange, Inc. (ICE) offers a unique opportunity to work on cutting-edge technology and complex business challenges in the financial sector. The Senior Network Engineer role within the ICE Network Engineering team provides technical leadership across network design, validation, deployment, maintenance, and operational support.

The successful candidate will help advance one of the world’s largest global financial networks, supporting a broad portfolio of mission-critical services. This role requires the ability to thrive in a dynamic, team-based global environment, demonstrating strong problem-solving, sound decision-making, and a high degree of professionalism.

Responsibilities

• Design, configure, and implement complex Juniper- and Arista-based data centre and WAN solutions that support real-time market data and multicast services, with an emphasis on ultra-low latency, resilience, and reliability.
• Collaborate with cross-functional teams to gather business and technical requirements and translate them into scalable, effective network designs.
• Support and maintain a range of multi-vendor production network environments that are critical to business operations.
• Develop and maintain high-quality network documentation, including diagrams, configurations, standards, and operating procedures.
• Provide expert-level troubleshooting and escalation support for network incidents and outages, restoring service quickly and minimizing operational impact.
• Stay current with industry trends, emerging technologies, and best practices related to WAN, data centre, and low-latency network engineering.
• Understand and follow ICE operational policies and procedures and actively promote adherence to them across day-to-day engineering activities.
• Provide the technical expertise required to ensure network changes are planned, validated, and executed safely, effectively, and efficiently.
• Work closely with vendors, service providers, and internal technology teams to deliver seamless, high-performance network solutions.

Knowledge and Experience

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Must hold a current Juniper and/or Cisco professional-level certification.
• 7+ years of networking experience, including at least 5 years designing, configuring, and implementing complex Juniper-based global MPLS WAN networks.
• In-depth knowledge of WAN protocols and technologies, including BGP, IS-IS, OSPF, MPLS, VPLS, VPNs, and QoS.
• Extensive knowledge of two or more network operating systems or platforms, including Junos, IOS/NX-OS, EOS, or F5 LTM/GTM.
• Extensive knowledge of Check Point FW-1, Palo Alto, or similar stateful packet inspection firewalls.
• Deep understanding of TCP/IP, NAT, route maps, access control lists, and routing policies.
• Extensive hands-on experience with Juniper networking products, including Junos OS, MX Series routers, EX/QFX Series switches, and SRX Series firewalls.
• Extensive knowledge of multicast network design and troubleshooting, including IGMP and PIM protocols.
• Demonstrated ability to distinguish between critical business-impacting incidents and minor issues, and to resolve or escalate them appropriately.
• Understanding of low-latency network design principles, clock synchronization, and Precision Time Protocol (PTP) implementations.
• Strong knowledge of Python and experience using it for network automation and operational efficiency.
• Strong knowledge of modern configuration management and automation tools, including Ansible, Jinja, and JSON.
• Experience with network monitoring and management tools, together with strong packet capture and analysis skills.
• Thorough understanding of Linux shell commands and experience with network automation tools and frameworks.
• Ability to adapt to a fast-paced, evolving global environment while staying current with advancements in networking technology.

Personal Attributes

• Strong verbal and written communication skills, with a customer-focused approach.
• Self-motivated, with the ability to work independently and take ownership of outcomes.
• Able to manage multiple priorities and work effectively across concurrent projects.
• Professional, collaborative, and service-oriented in approach.

Schedule

• This role is office-based, with attendance required five days per week.
• Some weekend and after-hours work will be required to support operational and change activities

[Order Number: 1093349]

Responsibilities:

• Manage post-sales activities for cybersecurity or network performance monitoring products.
• Implement large-scale projects locally and regionally.
• Provide on-site implementation services, including testing, deployment, and documentation.
• Offer technical support to ensure customer satisfaction.
• Analyze and clarify customer queries through troubleshooting and researching existing knowledgebase articles/known issues.
• Be on routine standby to support 24×7 maintenance support calls.
• Communicate issues clearly and concisely.
• Demonstrate excellent written and verbal communication skills.
• Perform any other ad-hoc tasks as assigned.

Requirements:

• 1 year of relevant experience in the IT industry providing network support and administration.
• Knowledge and experience in networking, such as routing and switching technology.
• Possess CCNA or CCSA certification.
• Willingness to work hard and eagerness to learn about new technologies.

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771