Job Description

• Provide friendly customer service & upsell products
• Cleaning & Hygiene and any ad-hoc duties as assigned
• Closing report

Requirements

• Work in a fast-paced environment
• Preferably with minimum 1 year cashiering or related experience

To submit your application, please apply online or apply@rn-care.com call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

ob Description:

WE ARE Japanese restaurant

What You’ll Be Doing:

• Serve & Delight: Ensure every guest has a memorable dining experience by serving with a smile.
• Cashier Duties: Handle inquiries, take orders, & process payments smoothly.
• Keep it Clean: Maintain the cleanliness & hygiene of the dining area, ensuring a welcoming environment.
• Communicate: Interact with customers in a friendly & professional way.
• Solve Problems: Address any customer issues or queries efficiently.
• Support the Team: Assist with any tasks assigned by the Outlet Manager.
• Working hours subject to the outlet.
• 5days/week, 50hrs/week ( OFF DAY CAN BE ON WEEKEND )
• Competitive hourly pay + performance bonuses + ⁠incentives!
• Annual leave, Birthday leave, Family care leave
• Medical & insurance coverage
• No experience? No problem! On-the-job training is provided!
• working location : city area

Job Type: Full-time

Benefits:

• Flexible schedule
• Food provided

Chan Wei Wen, Mervyn (Reg. No: R25149588)

ST Venture EmPloyment Agency (EA License No: 09C5583)

Please send an updated resume to stvea888@gmail.com if you are keen to apply for this position

Responsibilities including but not limited to:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

• Prepare and serve food for dine in, take away or online orders.
• Prepare drinks, desserts and additional side orders for customers
• Assist in simple kitchen tasks when necessary
• Attend and respond to the customers’ requests promptly and professionally
• Complete the routine of counter-opening, counter-closing duties during shift handover and closing at night
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis
• Stock-up on the necessary sauces, cutleries, packing bags, cups and other items as required to serve the customer
• Serve meals and ensure the dining area is kept clean all the time
• Responsible to clear away rubbish properly to maintain a clean, safe and sanitary environment for customers
• Report immediately to the duty store manager for any unusual incidents that may cause harm to other employees or to the company’s brand
• Undertake any ad-hoc duties as assigned by the Restaurant Manager
• Able to work in shifts and work in multiple locations

FREE MEALS provided to staff during working hours for all breakfast, lunch and dinner

BIRTHDAY TREAT yearly

PERFORMANCE BONUSES

Come Join the Burnt Ends Hospitality Group!
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

Job Responsibilities:

• Customer service according to procedures and standards.

• Assisting and ensure a smooth daily service operations (opening and closing of outlet, taking orders, table setting, cleaning outlet etc.)

• To ensure that all pre-opening duties are completed on daily basis.

• Basic cashiering duties.

• To provide service according to procedures and standards established by the F&B department.

• To handle the beverages.

• To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes, drink list, wine list and methods of preparation and preparation time.

• To recommend and promote all items on the menu or specials to guests.

• To handle guest complaints and feedbacks effectively and communicate to the immediate supervisor for follow up.

• To maintain a high standard of personal hygiene and deportment at all times.

• To clean up section area after service and maintain cleanliness of the area.

• Coordinate with the stewards, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

• Help other areas of the restaurant such as answering telephones and completing financial transactions.

• Maintains the table culture and ambience at all times.

• To perform other related duties as required by the manager.
  

Job Requirements:

• No experience welcome

• No min cert required

• Ability to communicate effectively in English.

• Personable, charming and outgoing personality, with a strong service-attitude.

• 5 days work week (44 hours per week)

Benefits:

• Medical insurance

• Dental coverage

• High monthly incentives

• Annual performance bonus

• 12 days Annual leave + 1 day Birthday leave

• 1.5x OT pay for hours worked beyond 44/week
  

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be a part of Burnt Ends!

Responsibilities:

• Greet and welcome customers in a warm and professional manner
• Take customer orders accurately and efficiently
• Serve food and beverages promptly and courteously
• Handle customer inquiries, complaints, or feedback with a positive attitude
• Maintain cleanliness and organization in the dining area and service stations
• Process payments using POS systems and handle cash/credit transactions
• Restock and replenish service items as needed
• Perform opening and closing duties as assigned
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

Reporting To

Restaurant Manager / Assistant General Manager / Supervisor

Job Summary

The Service Crew is responsible for delivering exceptional guest experiences by providing professional, friendly, and efficient service. The role includes restaurant setup, food and beverage service, guest engagement, maintaining cleanliness standards, and supporting the overall operation of Atout.

Key Responsibilities

Guest Service

• Welcome and seat guests professionally.
• Present menus and explain dishes, beverages, daily specials, and promotions.
• Take food and beverage orders accurately.
• Ensure guests receive attentive and personalised service throughout their visit.
• Handle guest feedback and complaints professionally and escalate when necessary.
• Maintain Atout's hospitality standards at all times.

Food & Beverage Service

• Serve food and beverages according to restaurant standards.
• Ensure orders are delivered accurately and promptly.
• Clear and reset tables efficiently.
• Monitor guest needs and anticipate service requirements.
• Assist with wine, tea, coffee, and beverage service when required.

Restaurant Operations

• Prepare restaurant for service, including table settings and mise en place.
• Ensure menus, POS systems, and reservation information are updated and accurate.
• Process guest payments accurately.
• Support private events, wine dinners, and special functions.
• Follow opening and closing procedures.

Cleanliness & Maintenance

• Maintain cleanliness of dining areas, service stations, and equipment.
• Ensure all glassware, cutlery, crockery, and service equipment are properly maintained.
• Report maintenance issues, breakages, and safety concerns immediately.
• Adhere to hygiene and food safety standards.

Teamwork

• Work closely with kitchen and service teams to ensure smooth operations.
• Assist colleagues during busy periods.
• Participate in training sessions and team meetings.
• Maintain a positive and professional attitude towards colleagues and guests.

Requirements

• Positive attitude and willingness to learn.
• Good communication and interpersonal skills.
• Ability to work weekends, public holidays, and flexible shifts.
• Physically fit and able to stand for extended periods.
• Previous F&B experience is preferred but not mandatory.
• Basic knowledge of wines and food service is an advantage.

Working Hours

• Based on roster and operational requirements.
• 44 hours per week in accordance with company policy.

Performance Expectations

• Maintain high guest satisfaction standards.
• Ensure order accuracy and minimise service errors.
• Uphold Atout's service standards and professional image.
• Demonstrate reliability, punctuality, and teamwork.
• Contribute positively to restaurant sales and guest retention.

Key Performance Indicators (KPIs)

• Guest satisfaction and feedback.
• Attendance and punctuality.
• Order accuracy.
• Upselling of food, beverages, wines, and retail products.
• Compliance with SOPs and hygiene standards.
• Teamwork and attitude.

"Every guest leaves happier than when they arrived." This is the service philosophy expected of all Service Crew members at Atout.