Total 15,685 Full-time it support executive job vacancies

【上市公司急聘】

• 職位名稱：內部稽核主管。
• 薪資：3500-4500 馬幣。
• 地點：吉隆坡（每週 5 天，在谷中城）。

招募公司

這是一家在馬來西亞證券交易所主板上市的多元化集團公司，核心業務涵蓋房地產投資與開發、IT服務和製造業。該公司目前在吉隆坡谷中城（Mid Valley City）的總部招募一名內部稽核主管。

職責

*對集團內各子公司進行合規性審計，以確保其遵守法定、監管和內部標準作業政策和程序。

*為集團提出、實施和管理持續的內部稽核計畫。

*確保集團維持高標準的公司治理和風險管理。

*協助完成審計任務、編製審計報告、進行任何專案審計調查。

*協調、規劃和執行現場實地考察和測試。

*提供進度報告和稽核結果更新。

*出席並參與總結會議，報告審計結果。

*進行後續審計，以確定建議的落實。

要求

*馬來西亞籍男性或女性。

*學士學位或ACCA/CIMA專業資格證書。

*2-3年內部或外部審計經驗，精通會計及審計準則；不過，應屆畢業生亦可考慮。

*具備優秀的英語、馬來語和國語書面及口頭溝通能力（三語能力）。

*願意前往子公司進行審計工作。

如何申請

有意者請將履歷寄至我司審核。您可透過JOBSTORE線上申請，點選「申請」按鈕提交申請。您也可以將履歷直接寄至我司信箱： jobs@chrisjac.com.my

[提供求職者免費就業安置政策]

是的，求職者完全可以免費使用我們的服務。作為招募合作夥伴，Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請勿在申請 Chrisjac Recruitment 發布的職位時提供您的銀行或付款資訊。

更多職缺，請造訪我們的網站www.chrisjac.com.my

福利待遇

• 中心位置
• 休閒著裝要求
• 個人休假
• 開放文化

【現有職位空缺，可立即上崗】

• 職稱：高級客戶經理。
• 職位類型：永久；全職。
• 薪資：4000-5000 馬幣。
• 工作地點：吉隆坡Sungei Besi Lake Fields。

關於招募公司

他們是馬來西亞領先的餐飲集團公司，在馬來西亞各地成功經營連鎖餐廳，為高級餐飲提供最優質的飲料和美食。

目前，他們正在招募合適的會計候選人/專業人士加入其位於 Sungai Besi 地區 The Mines 附近 Lake Fields 公司總部的財務團隊。

公司實施五天工作制，週一至週五，上午 9:30 至下午 6:30。

關於這份工作

該職位為高階管理人員的長期職位。其主要職責是協助財務經理處理全國多家門市的每月管理帳目。

然而，整體工作職責如下：

·負責編製全套帳目及管理報告。

·管理每日會計交易及每月資產負債表及損益分析。

·對損益表和資產負債表進行分析審查，包括趨勢分析、成本中心檢查。

關於候選人

應徵此高級會計職位者，至少需持有會計專業大專文憑，最好擁有會計專業學士學位。應徵者應具備至少三至五年的會計工作經驗，理想情況下曾在零售或餐飲業工作。擁有餐飲或旅館/餐飲服務業的會計經驗者優先考慮。除會計技能外，應徵者還需具備紮實的Excel技能和數學能力。

對於會計求職者而言，這是一個絕佳的機會，可以在一家成熟且知名的餐飲零售業積累經驗並站穩腳跟。申請此職位者必須精通英語口語和書面表達，並能熟練使用馬來語和中文/普通話。

關於工作地點

工作地點位於雙溪貝西礦區附近的湖畔莊園 (Lake Fields)。有意申請者須確保能夠適應該地點的工作安排。我們將為合適的候選人提供優厚的薪資待遇。

報酬和獎勵。

薪資將根據資歷和經驗而定，範圍在4000至5000令吉之間。

如何申請

有意者請將履歷寄至我司審核。您可透過JOBSTORE平台點選「申請」按鈕提交申請。您也可以直接將履歷寄至我司信箱： jobs@chrisjac.com.my

【提供求職者免費就業安置服務】

是的，求職者完全可以免費使用我們的服務。作為招募合作夥伴，Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請勿在申請 Chrisjac Recruitment 發布的職位時提供您的銀行或付款資訊。

更多職缺，請造訪我們的網站www.chrisjac.com.my

福利待遇

• 休閒著裝要求
• 個人休假
• 開放文化

• Position Title: Human Resource Executive.
• Salary: RM 3000-4500.
• Location: Mid Valley City (5-day week), Lingkaran Syed Putra, Kuala Lumpur.

Chrisjac Recruitment has been entrusted by our long standing client to seek a HR Executive. Our client is a well established public listed company with its corporate office located at Mid Valley City. Currently they are seeking to engage a well balanced HR candidate to be part of their team for the group. This newly created position of HR Executive will be based at their corporate head office at Mid Valley City. The working hours: 8.30am-5.30 pm Monday-Friday.

The job

Reporting to and work closely with the Group HR Manager, you will be supporting the team in all areas of HR administration. Your role will encompass all employee levels within the organization. As the HR Executive, your main job duties will include day-to-day general HR administration, recruitment activities, induction training and development and payroll administration. 

Responsible for the general spectrum of HR functions, including payroll administration, matters relating to staff discipline, grievances, domestic inquiries, staff compensation and welfare.  

Requirements

We are looking for candidates with tertiary education qualification in HR Disciplines or Business Administration and have at least 2-3 years in similar HR generalist role. In this instant, preferences will be Female candidate in age group 25-35.

She must possess outstanding communication skills, especially in English with tri-lingual language ability (BM,English, Mandarin/Chinese).

To be successful in this role, you must be a outgoing and confident personality, flexible and able to deal with all levels of people across the business.  

Notice to aspiring candidates

This is an excellent opportunity to develop your skills and advance your career in HR administration. 

Candidates who wish to apply for this role must be aware of the job location. It is pertinent to note that this position will be based at Mid Valley City in KL. You will find it convenient to work at the location.

Apply for the job

Interested candidates with the right experience and qualifications should read the relevant job/role descriptions outlined above. Having read this then you should forward your resume with your application for this job for our review. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.

Alternatively, you may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

[Policy of free job placement for job seekers]

Yes,it is absolutely free to job applicants. Chrisjac as the recruitment partner does not impose any charges or fees to candidates who apply jobs under our recruitment services. Please do not provide your bank or payment details when apply jobs listed under Chrisjac Recruitment.

Perks & Benefits

• Central location
• Casual dress code
• Personal leave
• Open culture

• Position Title: Accounting Officer/Executive.
• Salary: RM 2800-3500.
• Location: Kelana Jaya, Petaling Jaya,Selangor.

About the hiring company

This company is an established international freight forwarder, providing a complete range of import, export and integrated logistics services across five continents worldwide. Currently they are seeking to recruit an Accounting Officer for their Malaysian business operations based at their corporate business head office at Kelana Jaya in Petaling Jaya. 

Roles & Responsibilities

This position will encompass both Accounts payable and receivable functions. 

As Accounting Officer, your overall objective will be to work with the finance team with primarily responsible being day to day execution and management of AP and AR portfolio in the department.

The main responsibility will involve the following scope:

-Manage AP and foreign currency payments.

-Manage AR and credit control.

-General Ledger and balance sheet reconciliation.

-Liaising with operations and other departments to gather financial information and to enter these information into operational and finance system.

-Assist with month end, quarterly end and year end audit requirements.

-Prepare month end journal.

-Prepare cash flow forecasts/analysis on daily/monthly basis.

-Bank reconciliation, including multi-currency reconciliation.

-Ensure company debtor accounts are paid as per trading terms.

-Conduct credit checks on new customers.

-Issue monthly statement.

-Prepare reports on debtors ledger.

Requirements for the role

-Malaysian age below 35.

-Possess minimum LCCI Diploma qualification in Accounting.

-2-3 years experience in handling accounting functions, ideally in similar logistics sector industry.

-Experience in reconciling general ledger accounts and foreign currency transactions would be an advantage.

-Prior experience using CargoWise advantageous. 

-Intermediate Excel skills.

-Highly professional work approach and ability to tight deadlines.

-Must be proficient in written and oral English plus conversant in BM and advantageous if also Mandarin.

Remuneration is negotiable and will be based on the experience and capability of successful candidate.

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively, candidates may forward their resume to us directly at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

[Policy of free job placement for job seekers]

Yes, it is absolutely free to job applicants. Chrisjac does not impose any charges or fees to candidates who apply jobs under our recruitment services. Please do not provide your bank or payment details when apply jobs under Chrisjac Recruitment.

For more job openings, please visit our website at: www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位名稱：人力資源主管。
• 薪資：3000-4500 馬幣。
• 地點：Mid Valley City（每週 5 天），Lingkaran Syed Putra，吉隆坡。

克里斯傑克招聘公司受長期客戶委託，為其招募一名人力資源主管。我們的客戶是一家信譽卓著的上市公司，總部位於谷中城（Mid Valley City）。目前，他們正在尋找一位能力全面、素質均衡的人力資源候選人加入其團隊。此人力資源主管職位為新設職位，辦公地點位於谷中城（Mid Valley City）的公司總部。工作時間為週一至週五，上午8:30至下午5:30。

這份工作

您將直接向集團人力資源經理報告工作並與其緊密合作，為團隊提供全方位的人力資源行政支援。您的職責將涵蓋公司所有層級的員工。身為人力資源主管，您的主要工作職責包括日常人力資源行政管理、招募活動、入職培訓和發展以及薪資管理。

負責人力資源的各項職能，包括薪資管理、員工紀律、申訴、內部調查、員工薪資及福利等事宜。

要求

我們正在尋找擁有人力資源或工商管理相關專業大專以上學歷，且至少有2-3年類似人力資源綜合管理經驗的候選人。本次招募優先考慮25-35歲女性候選人。

她必須具備出色的溝通能力，尤其是英語，並具備三種語言能力（馬來語、英語、普通話/漢語）。

要勝任這個職位，你必須外向、自信，靈活變通，並且能夠與公司各個層級的人員打交道。

致有意應徵者

這是一個提陞技能、在人力資源管理領域發展職涯的絕佳機會。

有意申請此職位者須知工作地點。請注意，該職位的工作地點位於吉隆坡谷中城（Mid Valley City）。您會發現該地點交通便利。

申請這份工作

有意應徵且具備相關經驗和資格的候選人請閱讀以上職位/職位描述。閱讀完畢後，請將您的履歷連同求職申請一併提交，以便我們審核。您可以點擊下方「申請」按鈕，在JOBSTORE線上提交履歷。

或者，您也可以直接將履歷副本發送至CHRISJAC 的郵箱： jobs@chrisjac.com.my

[提供求職者免費就業安置政策]

是的，求職者完全可以免費使用我們的服務。作為招募合作夥伴，Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請勿在申請 Chrisjac Recruitment 發布的職位時提供您的銀行或付款資訊。

福利待遇

• 中心位置
• 休閒著裝要求
• 個人休假
• 開放文化

• 職位名稱：會計主管/經理。
• 薪資：2800-3500 馬幣。
• 地點：雪蘭莪州八打靈再也 Kelana Jaya。

關於招募公司

這家公司是一家成熟的國際貨運代理公司，業務遍及全球五大洲，提供全方位的進出口和綜合物流服務。目前，他們正在為其位於馬來西亞八打靈再也格拉那再也的公司總部招募一名會計主管。

角色與職責

該職位將涵蓋應付帳款和應收帳款兩方面的功能。

身為會計主管，您的總體目標是與財務團隊合作，主要負責部門內應付帳款和應收帳款組合的日常執行和管理。

主要職責範圍如下：

-管理應付帳款和外幣支付。

-管理應收帳款和信用控制。

-總帳與資產負債表核對。

-與營運部門和其他部門聯絡，收集財務信息，並將這些資訊輸入營運和財務系統。

-協助完成月末、季末和年末的審計工作。

-編製月末會計分錄。

- 編制每日/每月現金流量預測/分析。

-銀行對賬，包括多幣種對帳。

-確保公司應收帳款以交易條款支付。

-對新客戶進行信用調查。

-每月出具帳單。

-編製應收帳款分類帳報表。

職位要求

-馬來西亞籍，年齡低於35歲。

- 至少持有LCCI會計文憑。

-2-3年會計工作經驗，最好是在類似的物流業。

-有核對總帳帳戶和外幣交易的經驗者優先考慮。

-有使用CargoWise的經驗者優先考慮。

-具備中階Excel技能。

-工作態度高度專業，能夠在緊迫的期限內完成任務。

-必須精通英語書面和口語，會說馬來語者優先考慮，會說普通話者更佳。

薪資面議，將根據候選人的經驗和能力而定。

如何申請

有意者請將履歷寄至我司審核。您可透過JOBSTORE線上申請，點選「申請」按鈕提交申請。您也可以將履歷直接寄至我司信箱： jobs@chrisjac.com.my

[提供求職者免費就業安置政策]

是的，求職者完全可以免費使用我們的服務。 Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請不要在透過 Chrisjac Recruitment 申請職位時提供您的銀行或支付資訊。

更多職缺，請造訪我們的網站： www.chrisjac.com.my

福利待遇

• 休閒著裝要求
• 個人休假
• 開放文化

Job purpose

To monitor and maintain the networks, application software and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

·               Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

·               Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

·               Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

·               Repairing equipment and replacing parts as required.

·               Managing backup jobs.

·               Providing support, including procedural documentation and relevant reports

·               Supporting the roll-out of new software and hardware.

·               Maintaining records of software licenses.

·               Managing IT Assets, inventory and other IT supplies.

·               Source and co-ordinate with vendors for procurement, maintenance and support issues.

·               Testing and evaluating new technology.

Requirements

·               Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

·               Required technical troubleshooting skills for Windows 10, 11.

·               Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

·               Support for handheld smartphones and tablets.

·               Monitor and ensures compliance with company’s IT Security policies.

·               Patch management.

·               Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

·               Willingness to take ownership of task and express interests in learning new technologies and systems.

·               Basic knowledge of cybersecurity will be an added advantage.

·               Knowledge in use of AI tools would be an advantage.

·               Fresh graduates are welcomed to apply

Working conditions

·       5.25-day work week

Job Overview

We are a dynamic trading company based in Singapore. Our IT team is essential in managing infrastructure, ensuring smooth system operations, and implementing solutions to support business needs. We are seeking a Senior IT Support Specialist to help maintain the efficiency of our IT systems and support day-to-day technical operations.

Responsibilities and Duties

Global Office IT Support

• Provide senior-level IT support for global offices, ensuring efficient and smooth IT operations across all locations.
• Troubleshoot and resolve complex hardware, software, and network issues, minimising downtime and disruptions.
• Oversee the provisioning, configuration, and lifecycle maintenance of IT equipment across office environments.

System Administration & User Management

• Administer user accounts, permissions, and Microsoft 365 services, ensuring seamless access and collaboration tools for all employees.
• Manage IT onboarding and offboarding procedures, providing efficient setups and deactivation of access.
• Maintain and update an accurate inventory of IT assets across global office locations.

Escalation & Leadership

• Act as the primary escalation point for complex IT-related issues, ensuring quick resolution for regional teams.
• Develop and implement IT support standards, documentation, and best practices across regions.

Project Management & Infrastructure Support

• Lead and support infrastructure projects, including office expansions, system upgrades, and global IT rollouts.
• Collaborate with external vendors to ensure consistent and high-quality service delivery.

System Monitoring & Performance

• Monitor IT systems’ performance and reliability, identifying opportunities for improvement and optimisation.
• Contribute to ongoing digitalisation efforts, enhancing system capabilities and efficiency.

Qualifications

• Education: Degree or Diploma in IT, Computer Science, or a related field.
• Experience: 5+ years of IT support experience, with at least 2 years in a senior or regional role.
• Skills: Strong communication skills, with the ability to support cross-cultural and cross-regional teams.
• Highly organised, self-driven, and capable of managing IT operations across multiple time zones.
• Open to providing 24/7 IT support as required.

About MTFA

The Muslimin Trust Fund Association (MTFA) is a charity committed to supporting the underprivileged in our community through a myriad of services, including but not limited to offering shelter to orphans and youths at risk, facilitating subsidized medical treatments, and administering financial aid through various programs.

Guided by our principle of "Towards a sincere pursuit of Ihsan", we aim to continuously create positive impacts within the communities we serve.

Role Overview

We are looking for a proactive, detail-oriented IT Support Executive to deliver reliable day-to-day IT operations and Level 1 support across MTFA locations in Singapore (HQ, DI/DIL, IKCs, IC, IEH/childcare). You will manage incident resolution, keep tickets and knowledge tidy, handle device and account lifecycle, and ensure smooth onboarding/offboarding so staff can work securely and without friction. You’ll operate under the IT head and partner closely with the IT Operations Executive (L2/L3).

Key Responsibilities:

1. Incident & Ticket Management

• Respond promptly to user tickets via portal/chat/phone and provide clear updates through to closure.
• Triage and resolve L1 incidents (workstations, standard apps, printing/Wi-Fi); escalate to L2/L3 per runbook.
• Log every case in the ITSM platform with accurate category/priority, SLA timer, and resolution notes (link a knowledge article where applicable).

2. IT Asset & User Support (Singapore sites)

• Manage laptops/desktops, peripherals, and loaners; coordinate repair/RMA when required.
• Enrol, configure, and troubleshoot endpoints using the endpoint-management platform (MDM) in line with policy.
• Reimage/re-enrol devices to restore compliance or during tech refresh.

3. User Onboarding & Offboarding (Identity & Access)

• Execute standard account and access tasks in the collaboration/identity suite via runbooks (joiners, movers, leavers).
• Conduct IT onboarding for productivity and collaboration tools.
• Secure offboarding: disable accounts, revoke sessions/MFA as required, reclaim licenses, back up user data per SOP, and wipe/re-provision devices.

4. Documentation & Reporting

• Document technical issues, resolutions, and maintenance activities.
• Prepare periodic IT support reports for management review.
• Maintain updated records of configurations, procedures, and user manuals.

5. Daily & Weekly Operations

• Monitor endpoint compliance (encryption, patch status, MDM policies) and perform basic network health checks (Wi-Fi/printing/meeting rooms).
• Maintain the IT asset register and accurate device/user records.
• Surface recurring issues and propose quick fixes; keep end-user knowledge-base articles current.

6. General IT Support

• Perform basic connectivity triage (device/app/Wi-Fi symptoms); escalate persistent LAN/VPN issues to L2/L3 with clear notes.
• Provide on-site support across MTFA locations and events when needed.

Core Skills

• Comfortable using computers and smartphones (installing apps, basic settings, printing).
• Clear, friendly communication and strong customer-service mindset.
• Structured problem-solving: identify the issue, follow steps, document what you tried, confirm resolution.
• Able to learn new digital tools quickly; follow checklists/runbooks accurately.
• Good record-keeping and documentation (notes, guides, simple screenshots).
• Team player who can manage priorities and follow up until tasks are closed.

Qualifications & Requirements

• ITE or Diploma in any discipline (or equivalent experience).
• IT experience useful but not required — fresh grads welcome; training provided.

Nice to have (we’ll train if you don’t have these yet)

• Basics of user accounts and shared folders/resources.
• Familiarity with ticketing/helpdesk tools and remote support.
• Simple network triage: distinguish device/app vs. network issues; check IP/config; run a quick connectivity test (e.g., ping/speed).
• Comfort with office productivity tools (docs, spreadsheets, slides).
• Curiosity to learn new technologies and simple automation (e.g., following a script or template) to improve repeatable tasks.

Working Conditions

• May require occasional after-hours or weekend support for system maintenance or urgent troubleshooting.
• Some travel between different work sites may be required.

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Job Summary

Provide IT support and maintenance for hardware, software, servers, and network infrastructure, ensuring system reliability and security. Assist with implementations, user training, and participate in standby support outside normal hours.

Responsibilities

• Troubleshoot and resolve hardware, software, system, server, and network infrastructure issues to maintain operational stability
• Perform routine IT operations including system monitoring, patching, backups, health checks, and tape rotation in data centres
• Support and maintain servers, network devices, firewalls, and security systems, including administering basic Cisco routers, switches, and firewalls
• Assist with system implementations, upgrades, and create/update documentation such as Method of Procedures (MOPs)
• Provide user support, training, and guidance on IT systems and best practices to enhance user competence
• Participate in rotational standby support and respond to operational needs during weekends, public holidays, and after office hours
• Work independently and collaboratively within a team to meet IT operational goals

Required competencies and certifications

• Minimum 2 years of experience in IT support, IT operations, infrastructure maintenance, or related field
• Valid Class 3 license

Preferred competencies and qualifications

• Knowledge of Windows environments, basic server administration, networking protocols (TCP/IP, DNS, DHCP, Wi-Fi), backup and recovery processes, and IT security fundamentals
• Familiarity with troubleshooting end-user devices, servers, systems, and network infrastructure
• Basic knowledge of Cisco routers, switches, and firewalls
• Strong problem-solving, communication, documentation, and customer service skills
• Willingness to access data centres and work weekends, public holidays, after office hours, and on rotational standby duties when required

Job Summary

Provide first-line IT support and troubleshooting for hardware, software, systems, servers, and network issues. Monitor and maintain IT infrastructure to ensure service availability and SLA compliance. Manage support tickets, perform routine maintenance, and assist with system upgrades and improvements.

Responsibilities

• Provide first-line IT support and troubleshoot hardware, software, systems, servers, and network-related issues to ensure timely resolution
• Monitor IT systems and infrastructure to maintain service availability and compliance with SLA requirements
• Respond to incidents and service requests by performing basic repairs and coordinating escalations when necessary
• Perform routine IT operations including system monitoring, patching, backups, health checks, and tape rotation in data centres
• Support and maintain servers, network devices, firewalls, and security systems to ensure operational stability
• Carry out Install, Move, Add, and Change (IMAC) activities for end-user devices and IT equipment to support business needs
• Create, update, and manage support tickets with accurate documentation to track issue resolution progress
• Assist with system implementations, upgrades, preventive maintenance, and continuous improvement initiatives to enhance IT services
• Liaise with customers, vendors, and internal technical teams to resolve operational and technical issues efficiently
• Prepare and maintain technical documentation, procedures, and simple Method of Procedure (MOP) documents for IT processes
• Participate in rotational standby support and provide IT support during weekends, public holidays, and after office hours as required

Required competencies and certifications

• Minimum 2 years of experience in IT support, helpdesk, IT operations, infrastructure maintenance, or related field
• Higher NITEC, Diploma, or equivalent qualification in IT, Electronics, Engineering, or related discipline
• Knowledge of Windows environments, basic server administration, networking protocols (TCP/IP, DNS, DHCP, Wi-Fi), backup and recovery processes, and IT security fundamentals
• Familiarity with troubleshooting end-user devices, servers, systems, and network infrastructure
• Possess a valid Class 3 driving licence
• Willingness to access data centres and work 12-hour rotating shifts including weekends, public holidays, after office hours, and rotational standby duties

Preferred competencies and qualifications

• Basic knowledge of Cisco routers, switches, and firewalls

A Junior IT Support Engineer provides technical assistance and support to end-users, ensuring the smooth operation of computer systems and networks. Key responsibilities include :

- Technical Support:

- Troubleshoot and resolve technical issues related to hardware, software, and network systems

- Provide remote and on-site support to end-users, addressing their technical concerns and resolving issues efficiently

- System Maintenance:

- Perform routine maintenance tasks, such as software updates, patches, and system checks

- Assist in the deployment and configuration of new hardware and software

- Problem-Solving:

- Identify and diagnose technical problems, providing timely and effective solutions

- Collaborate with senior IT staff to resolve complex technical issues

- Documentation:

- Document technical issues, resolutions, and procedures for future reference

- Maintain accurate records of IT assets, software licenses, and system configurations

- User Support:

- Provide training and guidance to end-users on the use of IT systems and applications

- Develop and maintain user documentation and guides

Requirements and Skills:

- Education: ITE/Diploma in Computer Science, Information Technology, or a related field

- Technical Skills:

- Strong understanding of computer systems, networks, and operating systems (Windows, macOS, Linux)

- Experience with help desk software and ticketing systems

- Soft Skills:

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Good time management and organizational skills

- Certifications:

- CompTIA A+, Network+, or similar certifications are a plus

Career Path:

- Growth Opportunities: upgrading skill and specialize in specific areas (e.g., cybersecurity, cloud computing), or move into IT project management

- Professional Development: Opportunities for ongoing training in emerging technologies and IT service management best practices

- Training will be provided

IT Support Engineer

Job Summary

We are seeking an experienced IT Support Engineer to provide technical support and administration across enterprise applications, IT infrastructure, and end-user environments. The successful candidate will be responsible for ensuring system availability, troubleshooting technical issues, managing user access, and supporting day-to-day IT operations in a fast-paced enterprise environment.

This role requires a hands-on individual with strong experience in application support, Windows server administration, Active Directory, virtualization, networking, and cloud technologies. The ideal candidate should possess excellent problem-solving skills and a customer-focused mindset to deliver high-quality IT support services.

Key Responsibilities

• Provide Level 1 and Level 2 support for enterprise applications and IT infrastructure.

• Perform application troubleshooting, incident investigation, and root cause analysis.

• Monitor and maintain system availability, performance, and operational stability.

• Manage user accounts, access rights, and permissions through Active Directory and enterprise systems.

• Support Windows Server environments, including administration, maintenance, and troubleshooting.

• Administer and support virtualization platforms such as Hyper-V.

• Assist with network troubleshooting involving switches, routers, firewalls, and connectivity issues.

• Support security solutions including Fortinet and Cisco technologies.

• Manage and resolve incidents, service requests, and problem tickets within agreed SLA timelines.

• Participate in change management, release management, and deployment activities.

• Coordinate with internal stakeholders, vendors, and third-party support teams to resolve technical issues.

• Support AWS cloud services including EC2, S3, VPC, and IAM.

• Maintain system documentation, SOPs, and operational procedures.

• Perform system health checks, monitoring, patching, and preventive maintenance activities.

• Identify opportunities for process improvement and automation to enhance operational efficiency.

• Ensure compliance with IT policies, security standards, and governance requirements.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related discipline.

• Minimum 5 years of experience in IT Support, Application Support, Infrastructure Support, or System Administration.

• Strong hands-on experience supporting enterprise applications and business-critical systems.

• Experience administering Windows Server environments and Active Directory.

• Knowledge of virtualization technologies, preferably Hyper-V.

• Good understanding of networking concepts including TCP/IP, DNS, DHCP, VPN, and LAN/WAN technologies.

• Experience supporting security technologies such as Fortinet and Cisco solutions.

• Familiarity with AWS Cloud services including EC2, S3, VPC, and IAM.

• Experience with incident management, problem management, and change management processes.

• Understanding of ITIL best practices and SLA-driven support environments.

• Strong troubleshooting and analytical skills.

• Excellent communication and stakeholder management abilities.

• Ability to work independently and collaboratively within a team environment.

Preferred Qualifications

• ITIL Foundation Certification.

• Microsoft, AWS, Cisco, or Fortinet certifications.

• Experience supporting enterprise environments within engineering, manufacturing, marine, or industrial sectors.

• Exposure to automation and scripting tools will be advantageous.

What We Offer

• Competitive salary package.

• Opportunity to work in a dynamic enterprise environment.

• Exposure to diverse technologies and business-critical systems.

• Professional growth and learning opportunities.

• Collaborative and supportive team culture.
  

  
  If you believe you fit the requirements for the role,please submit yourapplication below or drop us an email directly quoting thejob title.

  Due to an anticipated high volume of applicants, we regret that onlyshortlisted candidates will be notified. The information provided is forrecruitment purposes only.

  Know someone who would be a great fit for this role? Refer them to us and get rewarded.

  Cornerstone Global Partners (EA License Number:19C9859) is an affirmative equal-opportunity employer and recruitment firm. Weevaluate qualified applicants without regard to race, colour, religion, creed,gender, sexual orientation, gender identity, marital status, national origin,age, veteran status, disability, or any other protected class.

  Eugene Then
  eugene.then@cornerstoneglobalpartners.com

  EA Registration Number: R22104742.

  Cornerstone Global Partners Pte Ltd (EA License:19C9859)

Job Description

· Round the clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments

· Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements

· Create / update and track ticket in ticketing tool to closure observing SLA commitments

· Escalate when necessary in accordance to escalation matrix

· Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.

· Coordinate and work with third-party supplier or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.

· Liaise and work closely with customer to address service concerns and to solve technical problems.

· Work with technical team to resolve more advanced issues when necessary

· Perform Install / Move / Add / Change (IMAC) activities as tasked

· Ensure all material are properly documented and handed over during shift changes

· Perform any ad-hoc duties as assigned

· Build sustainable relationships and engage customers by taking the extra mile

Job Requirements

· Higher NITEC in Electrical, Electronics, IT or equivalent

· Relevant experience in IT system support and hardware maintenance

· Experience in electrical/mechanical drawing, service/repair manuals and or diagrams will be added advantage

· Basic knowledge in Networking and Database management will be added advantage

· Airport operations background will be added advantage

· Strong communication and interpersonal skills. Self-starter, self-motivated and critical thinker who embraces challenges

· Ability to work responsibly, independently and in a team

· Able to interact with all levels of people and work under stress

· Training will be provided

Working hours

Rotating 12 hrs shift or as assigned

· 4 days 12 hrs and 3 days rest

· Followed by 3 days 12 hrs and 4 days rest

Job Description & Requirements

Library/Roaming/Resource

Scope and Skillset

• End-to-End Ticket Lifecycle and monitoring relevant metrics
• Incident Management Workflow, including appropriate escalation
• First Call Resolution and Remote assistance
• Users’ IT accounts and access management (e.g. AD and Email account)
• Password Resets and Account unlock
• Process Change & Service requests

Skillsets

• Good communication skills
• Knowledge on ITSM processes