Total 17,876 Full-time it manager job vacancies

Responsibility:

• To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
• To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
• To be the Site Coordinator at the Institute, as a Single Point of Contact ("SPOC") and as a liaison officer for the End Users. In addition, he /she also acts as a supervisor to all the Onsite Support Staff.
• SLA Performance – Ensure no SLA Failure
• IMAC Reports – Ensure all IMAC Requests are performed in accordance with the SLA
• Tracking of Cases – Ensure all cases are tracked to closure in accordance with the deliverables
• Resources – Manage the resources on day-to-day basis to ensure designated resources are in place.
• Compliments and Complaints – Work closely with the Institute to ensure high compliments and no or nil complaints.
• Day to Day Operations is run with minimal interruptions to the services
• All meetings with internal and external parties are documented and followed through
• Responsiveness – All emails, calls and any other communication are responded to, on a timely manner

Required Experience:

• Bachelor's degree / diploma in computer science, business, or a related field.
• 2-3 years of management and related experience in IT
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines

Job Role: IT Support
Contract Duration: 12 months
Salary: up to $3340/month
Eligibility: Only Singaporeans

Responsibilities:

• Provide Level 1 support for users of the IT system/s, clarify and direct queries that require in-depth technical support to subject matter experts, track, and close queries in a timely manner.
• Provide assistance for User Account Management – guide users how to create / modify / delete user access.
• Provide assistance for User Account Review (UAR) – ensuring they conduct UAR on a timely manner.
• Provide basic onboarding of new division representatives for systems.
• Manage and coordinate with the system vendor for data requests
• Coordination of User Acceptance Testing prior to implementation of system enhancements/fixes.
• Support in other administrative duties which can include maintaining and updating of data.

Skills/Competency Required:

• Detail-oriented.
• People-oriented.
• Good problem-solving skills
• Able to process and structure large amounts of information.
• Good command of spoken and written English.
• Good excel skills

-HOW TO APPLY-
Apply via MyCareersFuture NOW!
**only qualified candidates are contacted**
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In Ref: SS – JO-28783
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Business Function

We are seeking a detail-oriented IT Auditor with over 10 years of relevant experience, preferably in the financial services sector.

The successful candidate will play a key role in reviewing, assessing, and validating IT governance, security, and compliance frameworks for financial institutions in Singapore.

This role requires hands-on expertise in regulatory compliance, security controls, with a focus on MAS technology risk regulations and international security standards.

Responsibilities

• Execute audit tasks independently and effectively, contributing as a strong team member to the overall success of audit engagements.

• Evaluate the effectiveness of security controls and recommend improvements.

• Collaborate with auditee and audit teams to ensure audit findings are addressed.

• Monitor compliance with internal policies and external regulations.

• Conduct risk assessments and support remediation efforts.

• Prepare audit documentation and present findings to senior leadership.

Experience & Requirements

• We are seeking a highly experienced and accomplished Senior IT Auditor with 10+ years of relevant experience, preferably in financial institutions or consulting roles focused on IT risk and compliance. The ideal candidate will possess:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related discipline.

• Strong understanding of Singapore’s regulatory landscape, especially MAS Cyber Hygiene Notice, TRM Notice, TRM Guide, and Payment Services regulations.

• Proven track record in conducting independent gap assessments and providing practical recommendations for IT control improvements.

• Excellent analytical, communication, and report-writing skills.

• Relevant certifications such as CISA, CISSP, or equivalent are advantageous.

Key Competencies

• Attention to detail and strong problem-solving abilities.

• Ability to work independently and as part of a team.

• Strong organizational and time management skills.

• Professional integrity and commitment to confidentiality.

• Ability to communicate technical issues to non-technical stakeholders.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Job Summary

The Part-Time IT Support Consultant provides remote technical support and administration for HR-related systems, ensuring smooth operations, security, and user accessibility. The role focuses on troubleshooting, user training, system testing, and maintaining service quality without involving network or hardware management.

Responsibilities

• Maintain and administer HR-related systems including E-Leave, E-Payslip, E-Payroll, E-Typing Centre, and Employee Self-Service Portal to ensure continuous system availability and performance
• Configure and manage user accounts, permissions, and security settings to uphold system integrity and data confidentiality
• Monitor workflows, system functions, policy configurations, web hosting services, and automated backups to support operational continuity
• Provide remote technical support via TeamViewer, WhatsApp, email, and other channels to diagnose and resolve user-reported system issues promptly
• Analyze incident reports and user-submitted documentation to identify root causes and recommend improvements for system efficiency
• Conduct user training and system familiarisation sessions to enhance user competence and adoption of system features
• Support user acceptance testing (UAT) for system updates and enhancements to validate functionality and performance
• Prepare and maintain user guidance materials and documentation for system navigation and troubleshooting
• Coordinate with client representatives to escalate and resolve technical issues while maintaining accurate records of incidents and resolutions
• Perform system testing and quality assurance activities to identify and rectify bugs and ensure compliance with operational requirements
• Respond to support requests within agreed timelines, monitor service quality, and maintain high user satisfaction during designated support hours
• Maintain system security controls, enforce user access permissions, and support data protection and confidentiality standards
• Assist in backup and recovery processes to safeguard system data and support business continuity

Required competencies and certifications

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline
• Minimum 2–3 years of experience in IT support, HRIS administration, or related technical support functions

Preferred competencies and qualifications

• Proficiency in Microsoft Office applications and remote support tools
• Strong communication and customer service skills to effectively assist users and stakeholders
• Ability to work independently and manage multiple support requests with strong organizational skills and attention to detail

Job Overview

We are looking for a temporary IT Audit Executive to support the team for a 6-month engagement. The role will assist in Risk and Control Self Assessment activities, IT audit testing and audit documentation for ongoing IT audit projects.

This role is suitable for candidates with prior experience in IT audit, IT internal controls, IT compliance checks or IT General Controls, with good understanding of systems, infrastructure and cybersecurity fundamentals.

Key Responsibilities

• Perform Risk and Control Self Assessment activities, including assisting in the development of RCSA questionnaires using the standard template provided.

• Conduct RCSA exercises and validate supporting evidence submitted by stakeholders.

• Assist in IT audit testing for selected IT audit projects.

• Prepare and maintain proper audit documentation and working papers.

• Review IT controls and supporting evidence to ensure completeness and accuracy.

• Support follow-up activities with stakeholders on audit queries, control gaps and required documentation.

• Assist in reviewing IT General Controls and related IT compliance areas where required.

Requirements

• Diploma or Degree in Information Technology, Information Systems, Computer Science or a related discipline.

• At least 3 years of experience in IT audit, IT internal controls or IT compliance checks.

• Familiarity with Risk and Control Self Assessment methodology or practice.

• Good understanding of IT General Controls.

• Basic to good knowledge of systems and infrastructure, including operating systems, networks and cloud platforms.

• Familiarity with IT security and cybersecurity fundamentals, such as SOC Type 2 reports, vulnerability assessment and penetration testing, encryption and related controls.

• Able to review supporting evidence and document audit findings clearly.

• Good communication skills and ability to coordinate with internal stakeholders.

• Meticulous, organised and able to work independently within timelines.

Key Skills

IT Audit, IT Internal Controls, IT Compliance, Risk and Control Self Assessment, RCSA, IT General Controls, ITGC, Audit Testing, Audit Documentation, Systems Infrastructure, Operating Systems, Networks, Cloud Platforms, Cybersecurity, SOC Type 2, VAPT, Encryption

Laurence Andaya - R26159876
Recruitment Consultant

EA 05C3053
BGC Group Pte Ltd (Outsourcing)

By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and
disclosing your personal data to our clients and partners for the purpose of evaluating your suitability
for job opportunities and related recruitment services. You acknowledge that you have read,
understood, and agree to our Privacy Policy for Job Applicants, available at https://bgcgroup.com/notice-for-job-applicants.

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $10,000 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Responsibilities:

• Collaborate with business teams to understand citizen/business needs using human-centric, visual methods such as service journeys, and develop the appropriate business case.
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and design future state solutions.
• Work with project teams to develop user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technology solutions while aligning with the company’s technology directions, such as cloud-based solutions, enterprise architecture, and modernization of legacy systems.
• Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) based on project requirements and environment (Outsourced, Co-Sourced, or In-house).
• Lead and participate in Agile practices and ceremonies where Agile methodology is adopted.

Requirements:

• Minimum 5 years of experience in IT business analysis, application solution design, and testing.
• Experience participating in at least one full software or product development cycle, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts effectively.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement

The Information Technology Executive is responsible for the implementation of Information Technology (IT) in the hotel in accordance with Hilton’s Information System strategies and priorities as well as measuring IT costs, benefits and performance in the hotel and providing this information to hotel management and the Chief Information & Data Officer - APAC

What will you be doing?

As the IT Executive, you will be responsible for performing the following task to the highest standards:

• Assist the IT Team to maintain hotel software and hardware.
• Escalate or solve technical and operational problems according to end users report.
• Operate the computer hardware and software under the direction of his immediate superior.
• Perform any other reasonable duties and projects as assigned.
• Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria.
• Ensure ownership of all hotel data and ensure that data is backed up in a timely manner.
• Ensure that hotel data is secured in accordance with stated standards and best practices.
• Ensure access controls are consistent with stated standards and best practices to ensure room access registration and safety.
• Support IT projects such as system upgrades, migrations and deployments.
• Identify, evaluate and implement local solutions to the extent agreed by the Chief Information & Data Officer - APAC
• Adhere to hotel safety policies, emergency rules and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

Direct Reports

Information Technology Manager

What are we looking for?

IT Executives serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Diploma or University degree, majoring in IT, with relevant certificate(s).
• Proficient in Microsoft Office applications
• Good communication and interpersonal skills.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And,our amazing Team Members are at the heart of it all!

Responsibilities

1. Account & Stakeholder Leadership

• Serve as senior interface to customers and internal executives.

• Chair or co‑chair steering and programme governance forums, ensuring clear decisions, explicit ownership, controlled escalation 

• Manage misalignment between stakeholders with different priorities (e.g. governance vs operations) and drive resolution at the correct level.

2. Delivery Intervention & Stabilisation (Critical)

• Actively intervene in delivery when execution quality is weak, specifically: 

  • Reframing priorities and critical path

  • Improving decision clarity

  • Enforcing action discipline

• Work side‑by‑side with PMs to: 

  • Improve meeting quality

  • Upgrade steering presentations and minutes

  • Strengthen follow‑up discipline

• Accountable for raising execution capability.

3. Project Manager Uplift & Governance

• Provide coaching to PMs on issue framing, situation awareness, dependency management, risk‑based prioritisation, stakeholder communication, cost control.

• Establish minimum execution standards, eg: Action logs, Steering decks, Decision tracking.

• Intervene decisively when performance creates material delivery risk.

4. Vendor & Dependency Management

• Manage high‑risk third‑party dependencies that affect milestones.

• Manage vendor escalation, deadlock resolution, contractual or commercial leverage decisions

• Provide guidance on vendor management

5. Programme Governance & Commercial Control

• Own programme‑level: Delivery confidence, Financial outcomes, Change control discipline

• Ensure governance exists to enable high quality execution.

• Protect contractual position while maintaining workable stakeholder relationships.

Requirements

• 15+ years of relevant project / programme delivery experience, with at least 5 years in a Project Director / Programme Lead or equivalent senior role. PMP certification or equivalent preferred.

• Proven leadership of large, complex, multi‑stakeholder programmes (public sector, regulated environments, or mission‑critical systems strongly preferred) on time, within budget, and in compliance with legal requirements.

• Strong leadership and management skills

• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels, including legal teams and clients.

• Experience in financial management, resource allocation, and risk management within project environments.

• Demonstrates structured and credible leadership under delivery pressure, with the ability to thrive in fast‑paced environments while consistently driving results and continuous improvement.

Licence no: 12C6060

We are seeking a creative and user-focused Product Designer to create intuitive, accessible, and user-centric digital experiences that align with business goals and product vision. The role involves collaborating with Product Managers, Business Analysts, engineers, and stakeholders to understand user needs, design effective solutions, and validate them through research and testing. The ideal candidate can balance user experience, business objectives, and technical feasibility within Agile delivery environments.

Key Responsibilities

User Research & Discovery

• Conduct user research, usability testing, and feedback sessions to identify user needs, behaviours, and pain points.
• Analyse findings and recommend design improvements.
• Collaborate with stakeholders to define user journeys, design challenges, and requirements.
• Apply human-centred design principles and validate solutions through regular user testing.

Product Design & Prototyping

• Create user flows, wireframes, prototypes, and high-fidelity designs.
• Design intuitive, accessible, and responsive user interfaces.
• Translate business and user requirements into practical design solutions.
• Use prototyping and iterative testing to refine concepts before development.

Agile Delivery Support

• Work closely with Product Managers, Business Analysts, and engineers to define requirements and UX expectations.
• Document UI/UX requirements, user flows, interactions, and acceptance criteria.
• Support Agile ceremonies, including sprint planning, backlog refinement, and design reviews.
• Balance user needs, business priorities, and technical constraints in design decisions.

Implementation & Collaboration

• Partner with development teams to ensure accurate design implementation.
• Provide design specifications, assets, and implementation guidance.
• Review completed features and ensure alignment with intended user experience.
• Communicate design rationale effectively to technical and non-technical stakeholders.

Design Systems & Continuous Improvement

• Maintain consistency through design systems, reusable components, and UI standards.
• Contribute to improving design processes, standards, and best practices.
• Champion user-centred design and identify opportunities to enhance usability, accessibility, and overall product experience.
  (EA Reg No: 20C0312)

Requirements

• Degree in Interactive Design, Digital Media, Human-Computer Interaction, Design, or a related field. Relevant professional experience in UX/UI, Interaction, or Product Design may be considered in lieu of formal qualifications.
• Minimum 3 years of experience in Product Design, UX/UI Design, Interaction Design, or related digital product design roles.
• Strong portfolio showcasing end-to-end design work, including user research, user flows, wireframes, prototypes, high-fidelity designs, and delivered products.
• Proficient in design and prototyping tools such as Figma, Adobe XD, Sketch, or equivalent.
• Solid understanding of user-centred design, interaction design, usability, accessibility, and responsive design principles.
• Experience conducting user research, usability testing, and translating user insights into actionable design improvements.
• Familiarity with Agile software or product development environments.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across product, business, and engineering teams.
• Proficient in UI design and familiar with front-end frameworks or libraries such as React, Tailwind, or similar.
• Basic understanding of front-end technologies and design implementation best practices is advantageous.

(EA Reg No:20C0312)

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

• Well Established Security Technology Company

• Salary: $4500 - $5500 + $300 Allowance

• Working Hours: 8:30am - 5:30pm (Monday - Friday)

• Working location: Jurong (Based on Project Site)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Deploy, configure, and maintain the VMware Cloud Foundation (VCF) infrastructure (vSAN, NSX, vCenter, SDDC Manager).
• Deploy, configure, manage, and troubleshoot VMware Tanzu and Kubernetes clusters for application hosting.
• Utilize Aria Automation and GitLab CI pipelines for automated resource provisioning and application deployments.
• Administer, configure, and troubleshoot Linux and Windows server operating systems, web servers (Tomcat, Apache, IIS), and applications.
• Monitor system performance, health, and resource utilization within the VCF, Tanzu, and Kubernetes environments.
• Implement security hardening baselines and oversees security testing (DAST, SAST, PT, SVS) based on policies.
• Troubleshoot and resolve complex infrastructure and application issues.
• Collaborate with HQ technical teams and government CISO Teams, providing operational feedback and addressing issues.

Requirement

• Higher NITEC/Diploma in IT Engineering or relevant certifications such as CISSP/CCNA/CCNP
• 1 - 2 years of relevant experience
• Experience with cloud environment deployment and maintenance is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Business Development Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

About the Role:

Are you passionate about technology and eager to drive business growth in a fast-evolving field? We are looking for a proactive and ambitious Business Development professional to play a key role in expanding our cyber-security portfolio across Singapore and the APAC region.

Responsibilities:

• Spot, evaluate, and pursue new business opportunities in priority industries and markets across the region.
• Develop and implement go-to-market strategies to accelerate the adoption of our cyber-security solutions.
• Build strong, consultative relationships with customers and partners, collaborating with internal technical teams when needed.

Requirements:

• Min Degree Cybersecurity, Computer Science, or a related field.
• Minimum 1 year of experience in business development or sales 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

• IT Business Analyst
• Business Requirements Gathering & Process Analysis
• Stakeholder Management & Solution Delivery
• User Stories, UAT & Digital Application Projects
• Government project

Job Scope:

• Gather, analyse, and document business requirements from stakeholders

• Facilitate workshops, meetings, and discussions to understand business needs and objectives

• Analyse current business processes and identify opportunities for improvement and optimisation

• Prepare business requirement documents (BRD), user stories, process flows, use cases, and functional specifications

• Work closely with developers, testers, project managers, and business users throughout project implementation

• Support solution design, system testing, User Acceptance Testing (UAT), and implementation activities

• Track issues, risks, dependencies, and change requests to ensure smooth project delivery

• Generate reports, dashboards, and analysis to support business decisions

• Ensure project deliverables align with business objectives, timelines, and compliance requirements

• Any other ad-hoc duties as assigned

Requirements:

• Degree/Diploma in Business, Information Technology, Computer Science, or related discipline

• Minimum 3 years of experience as a Business Analyst or in a similar role

• Experience in requirements gathering, process mapping, and documenting user stories/use cases for transactional or customer-facing systems

• Strong communication and stakeholder management skills with the ability to collaborate across business and technical teams

• Strong analytical, problem-solving, and documentation skills

• Ability to work independently and manage multiple priorities effectively

• Exposure to Agile methodologies (Scrum/Kanban) and tools such as Jira, Confluence, and ServiceNow is preferred

• Familiarity with mobile application projects, UX/UI collaboration, and customer journey design for digital platforms is advantageous

Other Information:

• Location: CBD

• Working Hours: 5 Days, Office Hour

To apply please click on the APPLY NOW button or email your resume to search70@searchindex.com.sg for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

About the Role

We are looking for a System & Virtualization Engineer to support government security projects involving IT infrastructure, virtualization, and system deployment.

This is a great opportunity for fresh graduates in Cybersecurity, Computer Science, Information Technology, or related fields to gain hands-on experience in real-world enterprise and government environments. Training and mentorship will be provided to help you get up to speed.

What You’ll Be Doing

• Support project implementation together with Project Managers and Engineers
• Assist with system setup, database setup, and troubleshooting technical issues
• Support IT infrastructure environments using Microsoft Windows systems
• Perform basic network setup, IP configuration, and network checks
• Install, debug, and troubleshoot IT systems and devices
• Manage project documentation and coordinate with subcontractors
• Support deployment activities at office and project sites

What We’re Looking For

• Degree in Cybersecurity, Computer Science, Information Technology, Computer Engineering, or related fields
• Fresh graduates are welcome to apply
• Good communication and teamwork skills
• Willing to learn and work in project-based environments
• Basic knowledge of Windows OS, databases, networking, or virtualization is preferred

Bonus Skills (Good to Have):

• SQL / Database knowledge
• Vulnerability Assessment exposure
• Software development knowledge
• Network switch configuration
• Knowledge of redundancy technologies (e.g., failover clustering, NIC teaming)
• Experience with CCTV, card access systems, or security systems

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to bianca@talentsis.com.sg for immediate processing.

(EA Reg No: 20C0312)

Role Overview:

The L2 IT Desktop Support Engineer will be responsible for providing comprehensive technical support and field services. This role involves installation, configuration, troubleshooting, and maintenance of Windows OS, hardware, and software. The engineer will collaborate with various teams, manage assets, and ensure smooth operations for end-user computing (EUC) environments. The scope also includes vendor coordination, asset disposal, and conference room health checks.

Requirements

a) Ability to effectively respond to all issues, complex enquiries or complaints from Project Leaders, users and/or higher management

b) Knowledge in Data Centre/Critical Services management

c) Knowledge in security, fire and workplace safety

d) Excellent interpersonal and communicative skills and be a team player

e) Perform other job-related duties or special projects as assigned

f) Preferably certification in ITIL or good understanding of ITIL framework and practises

g) with minimum NITEC IT / Higher NITEC IT qualification

h) Able to work in shift as Data Centre operates 24/7. Each shift is of 12 hours

i) (Day shift 8.45 am to 8.45 pm, Night Shift: 8:45 pm to 8:45am)

h) Deployment of production files and scheduling of Batch Jobs