Responsibilities

• Engage stakeholders and business units to gather, analyze, and document business requirements, processes, and pain points.
• Develop clear process workflows, use cases, user stories, user guides, and functional specifications.
• Conduct Proof of Concept (POC) initiatives using system to validate business solutions and processes.
• Facilitate collaboration between business and technical teams, ensuring requirements are clearly understood and effectively implemented.
• Support change management activities to drive successful adoption of new systems and processes.

Requirements

• Min Diploma/ Degree in IT or Business Management/ Analytics
• Min 1 to 3 years of relevant experience in Business Analysis
• Candidates without experience are welcome to apply as training will be provided

All qualified applicants, please send in your resume to:

triciagoh@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

“We are hiring Sales Audit Analyst to be outsourced to our clients”.

Responsibilities

• Perform checks and fulfil all relevant requirements under the MAS Balanced Scorecard Framework (such as client surveys, document checks, mystery shops, FAA complaints assessment) for sales representatives and the Bank’s policies and procedures.

• Monitor the BSC results, identify root causes of significant lapses and common errors, and pursue remediation.

• Conduct training on BSC Framework for new hires, and guide new supervisors on BSC checks and complaint investigation.

• Provide independent review of customer complaints relating to investment sales.

• Keep checks current with developments in the regulatory environment and the internal processes and systems.

• Automate independent sales audit workflow by leveraging on RPA, system automation and AI.

Job Requirements:
- Minimum Degree in relevant field

- Good level of knowledge of the regulations governing the sale of investment products to retail customers (egs. Financial Advisory Act, MAS Guidelines on FairDealing).

Interest applicants, pls email updated resume to north@recruitexpress.com.sg

Thomas Tan

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Your new company

This is a reinsurance company.

Your new role

• Drive the review and documentation of the current-state operating model, including structure, governance, processes, decision rights, controls, systems, and performance metrics.
• Facilitate stakeholder interviews, workshops, and discovery sessions to gather business requirements and identify pain points, dependencies, and opportunities for improvement.
• Prepare process maps, hand-off documentation, supporting analysis for assigned workstreams/roles, and service journeys to support evidence-based design decisions.
• Drive the documentation of agreed future-state requirements, process changes, and implementation activities, the development of target operating model options, including capability definitions, process design, role clarity, governance forums, and service delivery approaches
• Work with programme, change technology, and business teams to ensure operating model designs are practical, traceable, and implementable.

What you'll need to succeed

• Proven experience in business analysis and transformation, operating model design, process improvement, project coordination, or implementation programmes. Experience in regulated financial services or similarly complex environments is preferred.
• Strong understanding of operating model components such as governance, organisation design, processes, service models, controls, data, and technology enablement,
• Ability to document business requirements, process maps, user stories, and decision papers to a high standard.
• Strong facilitation, stakeholder management, and communication skills across both operational and senior audiences.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion. Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Job Description

At Bank of Singapore, we are constantly on the look out for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. We offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
This role is in Tax Regulatory Services Team, which executes a suite of processes supporting the bank on fulfilment of due-diligence requirements under Common Reporting Standard (“CRS”) and Foreign Account Tax Compliance Act (“FATCA”).

Main Responsibilities
·      Responsible for timely execution and fulfillment BAU processes; Change in Circumstances (“CIC”) FO outreach/monitoring, Relationship Manager Inquiry Exercise (“RMI”), CRS & FATCA Annual Internal Classification, CRS & FATCA Annual Mass Mailing Client Outreach and Discretionary Trust Distribution monitoring processes.
·      Partnership with various stakeholders such as Front Office, Tech team, Scanning and Mailing teams in supporting above-mentioned processes.
·      Accountable to manage and support day-to-day BOSCOS CIC workflow.
·      Co-ordinate with COLM and CA teams to ensure completion of closed account CRS valid self cert and QI DTT update.
·      Plan and execute annual processes runbooks andliaise with stakeholders on exception or changes that may arise to ensurenecessary tasks are well executed.
·      Perform assessment on above-mentioned processes pre-reporting and consolidating requirements to facilitate regulatory obligations.
·      Address queries and feedback from various stakeholders.
·      Assessment and analysis of regulatory changes/new regulatory requirements on operational impact to the processes and its subsequent implementation.
·      Participate in projects that may impact FATCA and CRS reporting which include performing User Acceptance Test (UAT) testing as well as regression system testing requirement.
·      Review existing processes to identify potential area of improvement, process streamlining, risk and deviation to achieve control management and processes standardization.
·      Prepare management information updates to Head of Department on a weekly basis.
·      Other ad hoc requirements.
Work Experience & Education Qualification
·      Preferably university degree in finance or accounting.
·      3 years of experience in banking/financial institution.
·      Experience in FATCA, QI and CRS processes and tax reporting related will be an added advantage.
·      Excellent time management skill and interpersonal skill.
·      Solid problem solving and analytical skills.
·      Exhibit an appreciation of the risk impact of actions undertaken, with a good risk and control perspective.
·      Responsible and takes ownership of assignedtasks. Abides to timeline.
·      Working knowledge of MS Excel will be an addedadvantage.

Job Description

• Gather, analyze, and document business requirements, translating stakeholder needs into user stories, functional specifications, process flows, and actionable deliverables for technical teams.
• Support AI and data-driven initiatives by assisting in the definition of AI/ML use cases, clarifying data requirements, and monitoring the adoption and effectiveness of AI-enabled solutions.
• Apply domain knowledge within Banking, Financial Services, or Education environments to identify process improvements, optimize user experiences, and support business transformation initiatives.
• Develop and maintain comprehensive business documentation, including process maps, workflow diagrams, requirement traceability matrices, and support User Acceptance Testing (UAT) and issue management activities.
• Collaborate with cross-functional teams in Agile/Scrum environments, working closely with developers, QA engineers, product owners, and stakeholders to ensure successful project delivery, risk management, and continuous improvement.

Job Requirements

• Bachelor's Degree in Business, Information Technology, Computer Science, Finance, or a related discipline, with 3–6 years of relevant experience in Business Analysis, Requirements Engineering, Digital Transformation, or related functions.
• Demonstrated experience in requirements elicitation, business process analysis, and documentation, including Business Requirement Documents (BRD), Functional Specifications, User Stories, Use Cases, Process Models, and Requirement Traceability Matrices (RTM).
• Good understanding of data-driven solutions, including reporting, dashboards, data flows, analytics, and exposure to AI/ML, automation, predictive analytics, or digital transformation initiatives.
• Experience within Banking & Financial Services, Education/EdTech, or similar regulated and data-intensive environments would be advantageous.
• Proficiency in business analysis and collaboration tools such as Jira, Confluence, Visio, Microsoft Excel, Power BI, Tableau, or SQL, with experience supporting testing, validation, and solution implementation activities.
• Strong stakeholder management, communication, analytical, and problem-solving skills, with the ability to work effectively within Agile/Scrum delivery teams and collaborate with business and technical stakeholders.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• EA Personnel Reg.No. R23118145 (Siow Ee Sheng)

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Summary:

As a Product Security Leader (PSL) for the Product Automation (PA), you are the central authority for the Business Unit for the products assigned to this individual. You will be responsible for coordinating PA product security efforts across Rockwell Automation and within PA. This includes awareness of the state-of-the-art, industry standards, and security best practices. This further includes establishing standards, processes, and guidelines within PA to establish world-class security in our products and institutionalizing them within our practices. You will report to Director, Logix Architecture. You will be working with the team spread across multiple geographies. You will work Hybrid at Singapore.

Your Responsibilities:

• Be a security thought leader within Rockwell Automation through educating internal personnel and influencing proper security development techniques and tools.
• Provide guidance to senior levels of management regarding product security risk and exposure.
• Drive the process for managing vulnerabilities and their resolution. Provide periodic metrics demonstrating our vulnerability posture.
• Drive the proper application of security principles and techniques with product groups.
• Research current security trends in Industrial Control Systems, software, embedded systems, hardware design, cloud-to-edge, and application security and collaborate with security experts to ensure proper security requirements are put in place.
• Participate and provide critical analysis in security exception reviews and then advocate/review those exceptions with senior management.
• Interact with Digital Trust on security initiatives that the product groups need to participate in.
• Represents the business unit for customer presentations and meetings with regards to security.
• Position requires an understanding of security in the IT and automation markets, competitive offerings, and customer needs to provide direction and implementation in Rockwell Automation control system products and services.
• Demonstrated leadership capabilities, creativity and strategic development, and a proven ability to drive results.
• Strong communication skills and an ability to work within a global remote team environment also critical to achieve the business objectives.
• Security roadmap with portfolio managers.

The Essentials - You Will Have:

• Bachelor's degree in Computer Science, IT Engineering, Electrical Engineering, or equivalent.
• 9 or more years of experience.
• Typically requires 8+ years of related experience.

• Legal authorization to work in the Singapore is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• 2+ years of experience in demonstrating Security Development Lifecycle concepts (i.e., secure code reviews, threat modeling, and penetration testing).

The Preferred - You Might Also Have:

• 5+ years of application and/or software/firmware development experience in a professional setting
• 2+ years of experience in demonstrating Security Development Lifecycle concepts (i.e., secure code reviews, threat modeling, and penetration testing)
• Written and verbal skills in English
• Basic knowledge of industrial control systems
• Demonstrated knowledge in the application of both software/embedded software engineering and security principles, theories, concepts, and techniques.
• Demonstrated knowledge in the application of both cloud-based software security principles.
• Demonstrated knowledge of hardware engineering security principles, theories, concepts, and techniques.
• Understanding and experience implementing security standards such as the NIST Cybersecurity Framework and/or IEC 62443
• Security certification(s) such as CISSP, CEH, Applicable GIAC Certifications, OSCP, CySec Specialist (TÜV Rheinland), or an advanced degree in cybersecurity.
• Knowledge of communication protocols Ethernet and/or Common Industrial Protocol (CIP), and modern microprocessor architectures.
• Advanced coursework and/or training related to secure software engineering, application security, cloud security, embedded systems, and/or securing operating systems.

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees.
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-Hybrid

#LI-DB2

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

We’re Hiring: Assistant Manager, Digital Transformation Office

Join a dynamic team driving digital transformation and cybersecurity initiatives across enterprise ICT operations. This role offers the opportunity to strengthen ICT governance, improve cyber resilience, and lead impactful process enhancement initiatives within a collaborative and fast-paced environment.

Job Highlights

• Work Location: Pasir Panjang
• Employment Type: 12-Month Contract
• Salary: Up to SGD 5,300
• Working Environment: Collaborative and Transformation-Driven Team

Reports to

Security Supervisor/ Assistant Security Manager

Roles and Responsibilities

1. Must be responsible, disciplined, and able to lead by example, highly motivated and influence others positively

2. Primary duty is to assist in safeguarding CHS properties and assets

3. Secondary duty is to be a Service Ambassador of CHS.  In short, to ensure that guests of CHS have a safe and memorable experience

4. Conduct random checks on consignments and staff entering/leaving the hotel and their personal belongings at the security checkpoint to impede pilferage

5. Identify and report unusual or suspicious occurrences in the hotel to Superiors

6. Perform traffic enforcement patrols and take enforcement action against illegal parking

7. Performs basic Fire Command Centre (FCC) duties

8. Performs Access Control & Validation duties at Security Checkpoint including handling of lost and found property

9. Performs Witness and Bank Chaperone duties.11. Performs Lobby Surveillance and Driveway duties

10. Respond to Room safe and Door lock matters

11. Conduct basic Investigation/ Fact-findings and provide assistance to Guests/ Staff when handling incidents and generate incident reports.

12. Assist in planning the team deployment roster

13. Other duties encompass patrolling CHS property, security pass exchange, neutralize any domestic conflicts or criminal activities within CHS, monitoring of CCTVs, security coverage / chaperones for VIPs, checking on contractor’s work, identifying structure or operational deficiencies, identify security and safety hazards and report them to the supervisors

14. Any other duties as and when assigned by the Security Supervisor/ Assistant Security Manager

Education and Work Experience

1.     GCE ‘N’ Level or equivalent

2.     Minimum 1 year of relevant experience in security operation

3.     Possesses Security Officer License and relevant PWM module certificates

4.     Shift work including weekends, PH and when required

This position is responsible for :

·        Analyzes and defines security strategies basedon local context and identified threats

·        Implements security policies and coordinatessecurity actions at the country, LBU, and project levels

·        Ensures optimization of security CAPEX and OPEXby prescribing reliable, cost-effective solutions strictly adapted to needs

·        Advises and assists Country Chairs, EntityDirectors, and site managers to help them define the appropriate securityposture level

·        Recommends an OTOC security organization andvalidates internal or external recruitment of CSOs/security team members

·        Supports each CSO in their area to ensure theirskill development, completion of security training, and benefits from expertiseand experience to adopt the appropriate security posture level for evolvingthreats and security situations, and to handle emergency situations

·        Manages the CSO network in their area

·        Ensures Country Chairs and Entity Directors haveappropriate security plans, with the appropriate level of protection forpeople, facilities, and informational assets; also verifies proper POBmaintenance and implementation of measures regarding VPSHR compliance

·        Conducts security reviews in Company entities tocontrol effective protection of people and sites

·        Prescribes corrective or improvement measures tobe implemented and assists entities in action plan implementation

·        Evaluates and makes recommendations on theselection of security providers for subsidiaries

·        Identifies and updates security performanceindicators in their area

Additional information:

·        Anticipates threats, provides expertise, advice,support, and assistance in the security approach

·        Responsible for compliance with Company securityrequirements in their geographical area

·        Ensures compliance with the OTOC principle (OneTotalEnergies One Country) by guaranteeing that all Company entities present ina given country adhere to the same security standards

·        Co-manages subsidiary security budgets andcosts, evaluated by area of responsibility at several hundred million euros

·        Sovereign dimension: liaison with diplomaticrepresentations in their area: Ambassadors and Defense Attachés

·        Inter-company dimension: maintains aprofessional network with counterparts from major French companies and keyindustrial sector players in the area

Requirement
Qualification level required for the position : At least Bachelor or Master’s or equivalent level

Technical skills required for the position : - Experience in managing large projects - Experience in writing organizational and methodological documents

Behavioral competencies required for the position : - Rigorousness, strong responsiveness, and organizational skills are required -

Listening, perspective, and ability to convince are necessary

Specific knowledge required for the position : Good knowledge of the company's business and professions to be able to cross security vision and business challenges

Level of experience required for the position : - Minimum 15 years of executive experience in the security field with proven crisis

management skills - Successful managerial experience in operational situations or transverse management

Financial Analyst, Greater Asia

Becton Dickinson | The Strategy, International Business Park, Singapore | Base salary plus up to 2 months completion bonus!

Be a Maker of Possible

At BD, one of the largest global medical technology companies in the world, we are Advancing the world of health™. From design and engineering to manufacturing and marketing billions of MedTech products each year, our people turn the impossible into transformative solutions that improve lives across the globe.

We are looking for a commercially astute and analytically driven Financial Analyst to join our Medication Management Solutions (MMS) Greater Asia team at our regional hub in Singapore.

Why This Role Matters

This role goes beyond traditional financial analysis. You will partner with regional leaders, influence strategic decisions across multiple markets, and translate financial insights into impactful business outcomes.

If you thrive in a fast-paced, matrix environment and enjoy connecting numbers to strategy — this is your opportunity to make a real difference.

What You'll Do

Strategic Business Partnering

• Act as a trusted financial advisor to the MMS Greater Asia leadership team.
• Support regional strategies including pricing, portfolio optimization, and market expansion.

Financial Planning & Analysis

• Drive annual budgets, quarterly forecasts, and long-range planning cycles.
• Analyze financial performance and provide actionable insights to improve profitability and efficiency.

Performance Management

• Track KPIs and key business drivers to ensure alignment with financial targets.
• Deliver monthly business reviews, variance analysis, and leadership reporting.

Cross-Functional Collaboration

• Partner with Commercial, Supply Chain, Marketing, and Regulatory teams on business cases and investments.
• Work closely with country finance teams to ensure consistent and accurate reporting.

Governance & Compliance

• Ensure compliance with internal controls and corporate policies.
• Support audit processes as required.

What You'll Bring

• Degree in Accounting or Finance with 5 to 8 years of relevant experience, preferably in a regional or multinational environment.
• Strong analytical skills with a strategic mindset.
• Confident communicator with the ability to influence stakeholders.
• High integrity, accountability, and business acumen.
• Resilience and adaptability in a dynamic environment.
• Collaborative approach with a continuous improvement mindset.
• Open to a 12-month fixed term contract, and open to the possibility of extending based on your performance and business approvals/requirements.

Why BD?

At BD, you’ll work alongside inspiring leaders and colleagues in a culture that values growth, inclusion, and impact. You’ll have the opportunity to shape business outcomes across Greater Asia — while contributing to meaningful advancements in global healthcare.

If you're ready to turn insight into impact, apply now and become a Maker of Possible.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer.

Financial Analyst (FP&A, 12-month contract)

Waters | Singapore (APAC Regional Role) | Completion Bonus up to 2 months

Drive Insight. Influence Decisions. Enable Growth.

Join Waters, a global leader in analytical instruments and software, as a Financial Analyst (FP&A) supporting the APAC region.

This is a high-impact contract role created to support the growing complexity of a USD 350M business across Diagnostics & Bioscience divisions, following strategic integration.

You’ll sit at the heart of regional finance — transforming data into insights, enabling business decisions, and partnering with stakeholders across markets.

Why This Role Matters

This is not just reporting — it’s about building clarity from complexity.

You will play a critical role in strengthening financial visibility across APAC by driving data consolidation, performance tracking, and planning support, directly influencing leadership decisions in a fast-evolving environment.

What You'll Do

Financial Reporting & Analysis

• Extract, cleanse, consolidate, and reconcile financial data across Actuals, Budget, and Forecast.
• Ensure alignment across Sales, S&OP, and in-market performance data.
• Deliver country and business unit performance reports with clear insights.

Performance Management

• Track KPIs and key financial metrics across APAC markets.
• Support monthly close cycles, variance analysis, and business performance reviews.

FP&A & Planning Support

• Assist in budgeting, forecasting, and financial planning processes.
• Support operating performance reporting and generate actionable insights.

Regional & Country Collaboration

• Operate across a 50/50 split between regional FP&A and country-level support.
• Partner closely with Finance Business Partners and local finance teams to ensure consistency and accuracy.

Data, Systems & Process Improvement

• Work across ERP and planning tools (SAP, BPC/FSM, Power BI).
• Enhance reporting templates, streamline consolidation processes, and improve data integrity.

What You'll Bring

• 3–5 years of FP&A or financial analysis experience, ideally in a regional or multinational environment.
• Degree in Accounting, Finance, Data Analytics, Economics, or a related field.
• Strong Excel and financial modeling capabilities.
• Hands-on experience with systems such as SAP, BPC/FSM, or Power BI.
• Strong attention to detail with the ability to manage multiple priorities.
• Effective communicator with the confidence to work cross-functionally.

Why Join?

You’ll work in a dynamic, collaborative environment supporting a high-growth, integration-driven business across APAC. This role provides strong exposure to senior stakeholders, regional strategy, and end-to-end FP&A processes — making it an excellent platform to accelerate your finance career.

If you’re passionate about turning data into insight and insight into action — we want to hear from you.

Apply now and be part of a team shaping the future of Diagnostics & Bioscience across APAC.

Job Summary

We are seeking a meticulous and organised Part-Time Finance & Property Reporting Analyst to support finance and property management reporting, investment and asset tracking, bank reconciliation, external coordination, and process improvement for group and overseas property matters.

Responsibilities

• Prepare and maintain monthly finance, property, investment, and management reports to provide accurate financial insights.
• Report on profit and loss, balance sheet items, shareholder accounts, capital movements, cashflow, budgets, expenses, and asset positions to support management decisions.
• Assist with entity-level and consolidated reporting, including preparing reconciliations, supporting schedules, and management reporting files for comprehensive financial oversight.
• Prepare and update bank, cashflow, payment, deposit, and account movement records to ensure accurate financial tracking.
• Reconcile bank accounts, credit cards, e-wallets, petty cash, and other cash-related records to maintain financial accuracy.
• Maintain property, investment, and asset tracking schedules, including overseas property-related records, to support asset management.
• Support property management reporting by tracking property income and expenses, payment schedules, ownership or title document status, insurance records, service provider updates, and pending follow-up matters.
• Coordinate with overseas finance and property teams on finance records, property documentation, payment follow-up, bank matters, adviser updates, and management reporting requirements to ensure alignment and accuracy.
• Follow up on property agreements, title documents, ownership records, payment records, insurance records, adviser updates, and other supporting documents to ensure completeness and proper documentation.
• Track and update document status, pending matters, and completion timelines for management review to facilitate timely decision-making.
• Coordinate with banks, auditors, tax agents, corporate service providers, consultants, property agents, property management teams, and other external parties to support financial and property operations.
• Maintain proper records, filing structure, approval trails, and supporting documents for management review and audit purposes.
• Assist in improving finance workflows, reporting processes, approval routes, and document management procedures to enhance operational efficiency.
• Prepare SOPs, checklists, trackers, meeting notes, timelines, and follow-up reports to support process standardisation and accountability.
• Support ad hoc finance, banking, property management, reporting, or documentation matters assigned by management.

Required Competencies and Certifications

• Bachelor’s degree in Accounting, Finance, Business, Economics, Data Analytics, or a related discipline.
• Minimum 3 to 5 years of relevant experience in finance reporting, accounting operations, property accounting or documentation, bank reconciliation, external party coordination, property management reporting, or multi-entity reporting.
• Strong Microsoft Excel skills, including formulas, pivot tables, reconciliation schedules, and reporting templates.
• Good understanding of accounting, bank reconciliation, financial reporting, property-related records, asset tracking, and document control.
• Ability to manage multiple reports, documents, deadlines, and follow-up matters independently.
• Good communication and coordination skills.
• Ability to review finance, property, investment, and management documents in English.

Preferred Competencies and Qualifications

• Experience in family office, investment holding companies, real estate investment, property management, fund administration, or multi-entity group reporting.
• Ability to review Chinese-language supporting documents will be useful, as some supporting records may be in Chinese.
• Experience preparing management reports, consolidated schedules, asset trackers, payment schedules, SOPs, audit files, or reporting support documents will be useful.
• Knowledge of VBA, Power Query, Python, accounting systems, or reporting automation tools will be useful.
• Experience supporting overseas property-related reporting, property management records, asset tracking, document follow-up, or external adviser coordination will be useful.
• Experience coordinating with overseas teams on finance, property, banking, documentation, or reporting matters will be useful.

About the Role

You will help deliver best-in-class customer experience across Shopee's regional markets by driving AI-powered automation, operational efficiency, and data-led decision-making in close partnership with local Customer Service (CS) teams and upstream operational partners.

Responsibilities

AI & Automation

• Drive chatbot and AI automation initiatives to improve customer experience and operational efficiency

• Identify automation opportunities through contact data analysis and translate insights into product, process, or workflow improvements

Operational Excellence

• Support local Customer Service (CS) teams on agent performance management, workforce planning, and capability building

• Develop and track customer experience metrics, and generate actionable insights to support continuous improvement initiatives

Upstream Demand Management

• Identify and diagnose root causes of customer contacts across logistics, returns, and payments

• Work closely with upstream operational partners, including logistics providers, fulfilment, and payment teams, to address recurring issues and improve the customer experience

• Engage directly with stakeholders to drive issue resolution and continuous improvement initiatives

Requirement

• Bachelor’s Degree in any field; A master’s degree is advantageous but not required 

• Minimum 1 years of full-time strategy working experience in a top-tier strategy consulting firm 

• Familiarity with AI, chatbots, automation, or software development would be advantageous

• Strong analytical skills, with the ability to use data to identify issues, generate insights, and size opportunities

• Experience working cross-functionally with internal and external stakeholders in a dynamic and collaborative environment

• Excellent communication and stakeholder management skills, with the ability to influence across functions and markets

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

HRIS Business Analyst – Banking Financial Industry

Summary

The HRIS Business Analyst is responsible for overseeing, optimizing, and advancing Human Resources Information Systems (HRIS) in the bank. Leveraging extensive industry experience and deep HRIS expertise, this role ensures HR technology supports operational excellence, regulatory compliance, and data integrity. The HRIS Business Analyst partners with Regional HR, CoE’s, IT, Country HR and business units to deliver robust and scalable HRIS solutions tailored to the complex need of financial Sector.

Key Responsibilities

• Lead End to end analysis, design and implementation of HRIS enhancements, integrations, and new functionalities specific to banking and finance.

• Act as a Subject Matter Expert (SME) on HRIS best practices, data security, and regulatory compliance (e.g., SOX, GDPR) for financial institutions.

• Support large scale HRIS implementations, including system migrations, upgrades, and integrations with payroll, benefits, and compliance platforms.

• Drive data conversion and ensure the highest standard of data integrity, confidentiality, and compliance with industry regulations.

• Develop interpret and present complex HR reports and analytics to support workforce planning, compensation, and strategic decision-initiatives.

• Provide expert level support, training, and documentation for HRIS users across HR payroll, risk and compliance teams.

• Collaborate with external vendors and internal IT teams to resolve technical issues and optimize system performance and driven innovation.

• Identify recommend and implement process improvements and automation opportunities within HRIS and related HR functions.

• Stay abreast of industry trends, emerging technologies, and regulatory changes to ensure HRIS solution remains complaint and competitive.

Qualifications

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field.

• Minimum 10 years of progressive HRIS experience with at least 3 years in banking/financial services.

• In depth Knowledge of Leading HRIS Platforms (e.g. Workday, Oracle, HCM, SAP SuccessFactors) and their applications in the financial sector. Workday implementation experience preferred.

• Demonstrated success managing complex HRIS project, system integration and process improvement.

• Strong analytical, problem-solving, and project management skills.

• Expertise in regulatory compliance, data security, risk management within financial services.

Preferred Skills

• Ability to translate complex business requirements into effective technical solutions.

• Hands of experience with user requirements gathering, training and guide preparation, user acceptance testing (UAT).

• Understanding of ERP integrations involving payroll, benefits and financial system.

• Familiarity with financial industry standards, Audit processes and regulatory frameworks.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV to nisha@aven-sys.com

Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nisha

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy