• Perform legal and factual research
• Organize and analyze information
• Cross-check and validate information
• Prepare written reports
• Draft legal documents including briefs, pleadings, appeals, agreements, contracts and legal memoranda
• Prepare correspondence
• Check and edit legal forms and documents for accuracy
• Build and maintain databases and files
• Organize and track case files
• Review and monitor new and updated laws and regulations
• Assist with trial preparation
• Conduct legal research, investigate facts and check documents.
• Develop and maintain standard operating procedures.
• Undertake litigation support functions.
• Relevant computer software knowledge and experience
• Good speaking, writing interpersonal skills are needed to write documents.

Job Description

We are seeking a dedicated and results-oriented Unit Manager to oversee daily operations, service delivery, team performance, and customer satisfaction within our food service operations. The successful candidate will be responsible for ensuring operational excellence, maintaining food safety and workplace safety standards, managing resources effectively, and supporting business growth initiatives.

Key Responsibilities

Operations Management

• Oversee the day-to-day operations of the assigned unit to ensure smooth and efficient service delivery.
• Ensure services are delivered in accordance with company standards, operational requirements, and client expectations.
• Plan, coordinate, and monitor operational activities to maintain service quality and consistency.
• Manage inventory levels, supplies, and operational resources to support business needs.
• Coordinate maintenance and upkeep of facilities, equipment, and work areas to ensure operational readiness.
• Identify operational challenges and implement appropriate solutions to improve efficiency and effectiveness.

Food Service & Quality Management

• Monitor food preparation, presentation, and service standards to ensure consistency and quality.
• Ensure compliance with food safety, hygiene, and sanitation requirements.
• Conduct regular checks on operational processes and implement corrective actions when necessary.
• Support menu planning, service enhancements, and operational improvements where required.
• Ensure proper storage, handling, and rotation of food products in accordance with company procedures.

People Management

• Supervise, guide, and support employees in the assigned unit.
• Conduct employee briefings and ensure team members understand their responsibilities and operational procedures.
• Monitor employee performance and provide coaching, training, and development opportunities.
• Foster a positive and inclusive work environment that promotes teamwork and collaboration.
• Ensure employees comply with workplace safety policies and operational standards.

Health, Safety & Compliance

• Ensure compliance with all applicable food safety, workplace safety, and regulatory requirements.
• Conduct regular workplace inspections and ensure corrective actions are implemented when necessary.
• Maintain accurate operational records and documentation as required.
• Promote a culture of safety, quality, and continuous improvement.

Business Performance

• Monitor operational costs and support initiatives to improve productivity and efficiency.
• Assist in implementing promotional activities, customer engagement initiatives, and service improvements.
• Support efforts to enhance customer satisfaction and operational performance.
• Prepare reports and provide updates on operational performance as required.

Job Requirements

• Diploma, Advanced Diploma, Degree, or equivalent qualification in any discipline.
• Experience in operations management, food services, hospitality, facilities management, retail operations, or a related field will be an advantage.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Good problem-solving and organizational skills.
• Proficient in Microsoft Office applications and basic reporting tools.
• Ability to work independently as well as collaboratively within a team environment.
• Willingness to work according to operational requirements, including shifts, weekends, or public holidays where applicable.

Preferred Competencies

• Customer service orientation.
• Team leadership and people management skills.
• Operational planning and coordination.
• Quality and compliance management.
• Continuous improvement mindset.

We welcome applications from all suitably qualified candidates. Selection will be based on merit, skills, experience, and the ability to perform the job requirements.

Job Description & Requirements

• Customer service
• Processing employee data and support hiring process
• Processing daily attendance and update to HR & Payroll Software
• Assisting in operational related paper work
• Basic Computer Knowledge
• Experience in handling Visitor Management System
• Able to work in shift and 6 working days per week
• Able to work during weekends and Public Holiday

As a Loss Prevention Supervisor, you will play a key role in ensuring the safety, security, and well-being of our guests, employees, and property.

6 workdays (rotating 3 shifts), 2 Offdays

Key Responsibilities

Safety & Security
Patrol all areas of the property to maintain safety and security.
Secure guest rooms and assist guests with room access.
Conduct daily hazard and safety inspections.
Monitor CCTV cameras, alarm systems, and control access to restricted areas.
Perform emergency drills and respond to incidents promptly.
Assist guests and employees during emergencies; provide first aid/CPR or contact EMS as required.
Investigate incidents, interview individuals, and complete accurate reports.
Defuse disturbances and escort unwelcome persons from the property.
Ensure compliance with laws (e.g., alcohol control regulations) and company security policies.

Guest & Employee Support
Handle guest interruptions, complaints, and safety concerns professionally.
Welcome and acknowledge all guests according to company service standards.
Anticipate guest needs and provide assistance with genuine appreciation.
Communicate clearly and professionally in person, in writing, and over the phone.

Teamwork & Leadership
Support management in training, motivating, and coaching team members.
Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
Develop positive working relationships and support team goals.

Compliance & Standards
Follow all company policies, safety regulations, and reporting procedures.
Complete safety training and certifications.
Maintain professional appearance and confidentiality of all information.
Protect company assets and ensure adherence to quality standards.

Preferred Qualifications
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: Possess valid security license, first aider certified

Benefits:
Deeply discounted room rates at Group properties worldwide (Associate Rates).
Comprehensive medical and dental insurance coverage.
Complimentary on-duty meals.
Annual and Birthday leave.
Career & Development
Annual Wage Supplement (AWS) or bonuses

Education / Experience:

 Diploma / Degree in relevant discipline

 Minimally 2 years of relevant work experience in similar roles

 Experience in IT industry

Job Description:

 Responsible for maintaining and enhancing strategic relationships with existing partners and onboarding new partners while continuing to drive revenue opportunities

 Develop and execute joint got-to-market strategies with vendors, distributors and other strategic alliance partners

 Facilitate engagement between the partners, sales and presales team to drive growth

 Drive engagement with local and overseas startups as well as existing vendors product team on technology roadmap

 Engage with founders, market researchers, innovators and ecosystem players to understand current market landscape and upcoming trends and impacts

 Translating market trends and company’s own internal capabilities into actionable insights

 Drive internal teams to explore new technologies and generate innovative solutions that is unique to the company

 Analysis of large sets of data to identify trends and generate insights that drive strategic decisions

 Converting of data into meaningful reports, dashboards and presentations for management consumptions

Skill sets:

 Excellent interpersonal communication and partner management

 Strong team player

 Experience with the IT industry and have the ability to exude corporate diplomacy at all times

 Good breadth of technology knowledge

 Strong interest in new technologies

 Analytical mindset

KeyResponsibilities:

Account & Domain-Centric Management

·       Develop and service assigned clients’domain/account consisting of various government agencies

·       Responsible for growing domain/accountrevenue and accountable to the assigned accounts within the FY and developing deep domain coverage and build close customer relationship of the domainassigned; updating customer profiling and market analysis of the domainaccurately

·       Continually engage and establishrelationships with, stakeholders, customers and additionally, expand customers’ profile and domain coverage

·       Understanding customers’ needs,coordinate proposals from presales and provide a concise quotation for theirconsideration.

·       Follow up, expedite and liaise withcustomers in all matters relating to the projects, payment, renewal and events/ training; ensure customers are satisfied with deliverables

·       Perform market research andcompetitor analysis to determine a competitive target price for the domainsbids

SalesOperations Management

·       Coordinate Tender Briefing and leadBid Review with Presales

·       Accountable for ensuring completionand quality of tender proposal in conjunction with pre-sales teams

·       Preparation of quotations forcustomer’s reference for opportunities (BQ/RFI/RFP/ITQ/ITT)

·       Track and ensure that timelines aremet and updates are submitted to other functional teams

·       Drive alignment with other functionalteams and orchestrate appropriate resources for customer engagements

Skill sets:

·       Sales Presentation / Fluent incommunication

·       Relationship/Stakeholder management

·       Negotiation & Commercial Acumen

·       Proficiency in Microsoft Office Tools(ie; Excel, Word and PowerPoint)

·       Sales And Opportunity Analysis

About ACP Group

For over 26 years, ACP has been a trusted leader inInformation & Communication Technology (ICT) solutions in Singapore.Established in 1997, we partner with Government Ministries, Statutory Boards,and leading enterprises to drive innovation and digital transformation. Ourcredentials include ISO 9001:2015 QMS certification, the Data ProtectionTrustmark, Bizsafe Level 3, and the Total Defence Award. Beyond Singapore, ACPserves regional markets as the Exclusive Distributor for Articulate, Vyond, JetBrains,and Inmagine across the Philippines, Thailand, Indo-China, and Indonesia.Supported by a team of 60+ professionals, we work with renowned organisationssuch as MOE, iMDA, GovTech, GIC, SUTD, SMRT, Lazada, and Carousell. More than atechnology provider, ACP is a forward-thinking partner committed to shaping thefuture of digital innovation.

HR Internship Overview

Do you enjoy working with people and want tounderstand how HR supports both employees and business goals? At ACP Group, weare looking for a curious and proactive HR Intern to join our team.

This internship offers hands-on exposure to keyareas of HR, allowing you to learn how people practices contribute to employeeexperience, team development, and organisational growth.

What You’ll Be Doing

You will gain exposure across three key HR pillars:

Recruitment

• Post job advertisements on various job portals
• Assist in drafting and preparing employment documents, including offer letters and contracts
• Coordinate interviews and support a positive candidate experience

Retraining

• Propose relevant training courses for employee development
• Collect and compile feedback to measure training effectiveness
• Work with team leads to evaluate post-training outcomes

Retention

• Support staff benefits and leave administration
• Learn how leave policies align with MOM regulations
• Prepare leave reports for payroll processing
• Help organise team bonding activities, festive celebrations, and CSR initiatives

Who We’re Looking For

• Currently pursuing a Diploma or Degree in Human Resources or a related field
• Strong communication skills with a proactive attitude
• Detail-oriented, organised, and responsible
• Able to work well in a team and independently
• Able to commit to a full-time internship for at least 4 months

What You’ll Gain

• Mentorship and practical HR experience across recruitment, retraining, and retention
• Exposure to talent strategy initiatives that support employee engagement and retention
• Cross-functional experience working with teams such as Sales, Operations, and Finance
• Insight into how HR contributes to business operations and employee experience
• Hybrid work model: 1 work-from-home day per week

About ACP:

ACP is a leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. As technology continues to transform the way organisations work, digital literacy has become an essential skill for the next generation.

At ACP, we are passionate about empowering individuals to learn through technology in an increasingly connected world. We develop digital solutions that help improve learning experiences, streamline processes, and support organisations in their digital transformation journey.

Roles and Responsibilities

You will support the development and enhancement of mobile and web-based solutions, while gaining hands-on experience across the software development lifecycle. Your responsibilities include:

• Assist in developing, maintaining, and improving existing mobile applications
• Recommend and implement enhancements to improve performance, functionality, and user experience
• Support the delivery of intuitive user interfaces and smooth user experiences
• Participate in software analysis, design, development, testing, and documentation
• Contribute to proof-of-concept development and technical design preparation
• Assist in data modelling and mobile app database management
• Support the installation, configuration, and integration of third-party plug-ins and tools
• Help create and maintain technical documentation
• Learn to develop, customise, and integrate PHP-based web applications within mobile app projects

Job Requirements

• Currently pursuing a Diploma or Bachelor’s Degree in Computer Science, Software Engineering, Information Technology, or a related field
• Basic knowledge of HTML, CSS3, JavaScript, jQuery, MySQL, CakePHP, and Flutter
• Strong interest in IT, mobile applications, and software development
• Willingness to learn and take on hands-on technical tasks
• Able to work collaboratively in a team and manage multiple tasks effectively
• Some experience or exposure to mobile application development for Android and iOS
• Able to commit for at least 4 months
• Hybrid work model: 1 day work-from-home per week

Key Responsibilities

• Manage and administer enterprise IT infrastructure, including servers, operating systems, middleware, and cloud environments.
• Provide day-to-day operations, monitoring, support, maintenance, and troubleshooting of infrastructure systems.
• Ensure the availability, performance, security, and reliability of mission-critical AFC system infrastructure.
• Perform installation, configuration, upgrading, patching, and maintenance of hardware and software platforms.
• Support infrastructure deployed in both on-premises environments and Government on Commercial Cloud (GCC) platforms.
• Administer and maintain:Red Hat Enterprise Linux (RHEL)Microsoft Windows Server environmentsIBM WebSphere Application Server (WAS)IBM WebSphere MQ / IBM MQ
• Monitor system health, capacity utilization, and performance to proactively identify and resolve issues.
• Develop and maintain automation scripts for system administration and operational efficiency.
• Participate in infrastructure planning, architecture reviews, and technology enhancement initiatives.
• Conduct technical research and development to support continuous innovation and modernization efforts.
• Implement and maintain backup, disaster recovery, and business continuity procedures.
• Ensure compliance with security policies, governance requirements, and operational standards.
• Collaborate with application, network, database, and security teams to resolve complex technical issues.
• Prepare and maintain technical documentation, operational procedures, and system configurations.
• Support infrastructure deployment, migration, and cloud adoption projects.

Qualifications & Requirements

• Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Data Communications, Engineering, or a related technical discipline.
• Diploma holders with significant relevant experience and technical expertise may also be considered.
• Minimum 3 years of hands-on experience in system administration and infrastructure support.
• Professional certifications in Red Hat Linux and/or Microsoft technologies, including cloud certifications, are preferred.
• Strong experience administering Red Hat Linux and Microsoft Windows Server environments.
• Experience managing middleware platforms such as IBM WebSphere Application Server and IBM MQ.
• Knowledge of system monitoring, performance tuning, patch management, and infrastructure maintenance.
• Experience supporting enterprise-grade production environments.
• Proficiency in Linux shell scripting and automation.
• Strong troubleshooting and root-cause analysis skills.
• Good written and verbal communication skills.
• Ability to work independently and collaboratively within a team environment.
• Willingness to support mission-critical systems and participate in after-hours support when required.

Preferred / Advantageous Skills

• Experience with AWS (Amazon Web Services) and Government on Commercial Cloud (GCC).
• Experience with Infrastructure as Code (IaC) tools such as Terraform.
• Experience with configuration management and automation tools such as Ansible.
• Familiarity with GitLab, CI/CD pipelines, and DevOps practices.
• Knowledge of cloud migration, containerization, and modern infrastructure technologies.
• Experience supporting transportation, payment, or AFC systems.

• Preparing payments and petty cash reimbursements.
• Preparing instalments of vehicles and loans.
• Updating of creditors listing.
• Oversee the function of Accounts Receivables.
• Submitting and monitoring of payroll via internet banking weekly and petty cash reimbursement for SO freelance wages.
• Assist the HR Department in any payments such as final wages or any other urgent payments.
• Weekly fund reporting.
• Prepare monthly costing for SO Full Time & Part Time.
• Monthly financial report to be prepared within 2 weeks after the month ends.
• Daily bank reconciliation.
• Preparing and submission of Good Service Tax (GST) evert quarterly to IRAS.
• Preparing yearly financial report to Auditor.
• Preparing of financial year budgeting and propose or provide recommendations to the following year’s budget accordingly.
• Managing of bank tokens for approval.
• Preparing report and present during monthly management meetings.
• Preparing documents for Secretarial.
• Managing reconciliation in MYOB system.

Ready to build a secure future? Join us today and grow your career with confidence.

Benefits:
- Completion bonus of $45,000
- Salary up till $5,279
- Comprehensive dental and medical benefits
- Festive salary advance (up to 50% of basic salary, subject to eligibility)
- Paid training provided

Location:
- Island-wide deployment

Work Pattern:
- 4 work 2 off followed by 5 work 1 off
*No fixed off days

Requirements:
- Singaporeans only
- Min 3 N-level credits or WPLN 5 x level 5**
- Candidates with no experience are welcomed to join
- Able to pass IPPT
- Willing to work 12 hrs per shift

What do you do as an APO?:
Primary duties include deterring and preventing unlawful activities, safeguarding persons and protecting properties from loss and damage. Secondary duties include crowd and traffic control, performing patrolling, access control or enforcement of security at events.

**Candidates with higher qualifications may be considered for higher emplacement/rank

Interested candidate can click the “Apply” button or WhatsApp 9820 8470 for a faster response.

We regret that only shortlisted candidates will be notified

Key Responsibilities

• Gather, analyze, and document business and system requirements.
• Design, develop, test, implement, and maintain software applications and system enhancements.
• Prepare and maintain project deliverables throughout the SDLC, including:Business Rules DocumentationSoftware Requirement Specifications (SRS)Software Architecture DocumentsDesign SpecificationsInterface SpecificationsSource Code DocumentationTest Plans and Test SpecificationsOperation & Maintenance ManualsTraining ManualsOther technical documentation as required by project standards.
• Design and deliver software solutions for high-volume and performance-intensive back-office systems, particularly within Automatic Fare Collection (AFC) environments.
• Collaborate with users, business stakeholders, and project teams on requirements gathering, solution design, testing, and implementation activities.
• Troubleshoot, diagnose, and resolve application and system issues.
• Provide day-to-day application support and maintenance to ensure system reliability and availability.
• Participate in software performance optimization, database tuning, and system enhancement initiatives.
• Work closely with cross-functional development teams to ensure successful project delivery.
• Ensure compliance with software development standards, security requirements, and industry best practices.
• Support system integration, deployment, user acceptance testing (UAT), and post-implementation activities.

Qualifications & Requirements

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related discipline.
• Minimum 5 years of relevant experience in software development and system engineering.
• Strong experience in software design, development, and maintenance using modern programming languages and frameworks.
• Experience in database design, development, optimization, and performance tuning.
• Good understanding of Software Development Life Cycle (SDLC) methodologies and best practices.
• Experience with system integration, API development, and enterprise application architecture.
• Experience in Automatic Fare Collection (AFC) systems will be an added advantage.
• Knowledge of EMV payment standards and Payment Card Industry Data Security Standard (PCI DSS) will be an added advantage.
• Familiarity with version control systems, testing methodologies, and deployment processes.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills in English.
• Ability to work independently and collaboratively in a fast-paced environment.

Be part of a dynamic and supportive team — where vibrant culture meets long-term career security.

Benefits:
- Completion bonus up to $600
- Salary up to $3,415
- Comprehensive dental and medical benefits
- Paid training provided
- ⁠Festive Advance (Receive up to 50% of your basic salary upfront before major festivals - subject to eligibility)

Location:
- Island-wide deployment

Work Pattern:
- 4 work 2 off (12 hrs shift)
- 0800 to 2000 hrs
- 1100 to 2300 hrs
*No fixed off days

Requirements:
- Singaporeans only
- Min Sec 2
- Possess a valid motorcycle license: Class 2B (No P-plate)
- Familiar with local routes, traffic conditions & buildings
- Willing to work 12 hrs per shift; flexible shifts

What do you do as a Courier Rider?:
- Perform timely and secure delivery of parcels/documents to designated locations.
- Ensure proper handling and documentation of items during transit.
- Communicate with dispatch and operations teams for route updates and delivery confirmations.
- Maintain delivery logs and submit reports as required.
- Adhere to safety and traffic regulations at all times

Interested candidate can click the “Apply” button or WhatsApp at 9820 8470 for quicker response
We regret that only shortlisted candidates will be notified

Looking for a stable career with attractive earnings and clear career progression?

Whether you've just graduated, a mid-career switcher, or someone seeking a meaningful profession, Certis offers you the opportunity to build a rewarding long-term career while protecting Singapore's key installations and communities.

About ACP Group

For over 26 years, ACP Group has been a trusted leader in Education Technology solutions in Singapore. Established in 1997, we partner with Government Ministries, Statutory Boards, and leading enterprises to drive innovation and digital transformation. Our credentials include ISO 9001:2015 QMS certification, the Data Protection Trustmark, Bizsafe Level 3, and the Total Defence Award.

Beyond Singapore, ACP Group serves regional markets as the Exclusive Distributor for Articulate, Vyond, JetBrains, and Inmagine across the Philippines, Thailand, Indo-China, and Indonesia. Supported by a team of 50+ professionals, we work with renowned organisations such as MOE, iMDA, GovTech, GIC, SUTD, SMRT, Lazada, and Carousell.

At ACP Group, we are passionate about empowering individuals to learn through technology in an increasingly connected world. We develop digital solutions that help improve learning experiences, streamline processes, and support organisations in their digital transformation journey.

Role Overview

You will help design and build intelligentworkflow systems that bring together low-code automation, cloud services, andAI capabilities. This role focuses on creating scalable integrations, deployingsolutions on Microsoft Azure, and applying AI-driven features to improveoperational workflows and support better decision-making.

Key Responsibilities

• Design and implement automation workflows using low-code platforms such as Power Automate, Power Apps, or similar tools
• Build integrations across systems and data sources to enable structured data intake and automated processing
• Configure, deploy, and manage cloud-based solutions
• Develop pipelines to ingest, clean, and standardise operational data
• Implement AI-powered workflows using Azure AI services and language models
• Design and refine prompt engineering strategies to improve AI responses in real-world workflows
• Develop evaluation methods to measure AI output quality and alignment with human judgement
• Analyse results and create dashboards or reports to track AI performance and workflow efficiency
• Apply secure deployment and cloud best practices, including secrets management and cost monitoring
• Identify workflow inefficiencies and recommend automation or AI-driven improvements
• Document system architecture, automation logic, and AI evaluation frameworks
• Collaborate with product and UX teams to refine systems based on user behaviour and operational feedback

Expected Outcomes

• Production-ready automation workflows that reduce manual administrative work
• AI-assisted decision tools that improve prioritisation and operational responsiveness
• Scalable cloud-based systems that integrate automation, data, and AI capabilities
• Well-documented solutions that can be maintained and expanded across future deployments

Who We’re Looking For

• Curious and eager to learn about AI, automation, and cloud technologies
• Interested in building real-world workflows using tools such as Power Automate, Power Apps, and Azure
• Problem-solver who enjoys improving processes and making systems work better
• Basic exposure to technology, data, or coding is a plus, but not required
• Comfortable learning new tools and systems quickly
• Interested in AI tools such as OpenAI or Claude
• Able to think logically and work with structured processes
• Good communication skills and a collaborative mindset
• Hybrid working arrangement: 1 work-from-home day per week