Total 78 job vacancies by SGS

• This position reports to the Connectivity and Products (C&P) Sector Head / Operations Executive / Junior Operations Executive and/or Technical Operations Assistant.
• Performs quantity and quality inspection or verification of various products and goods in accordance with company standards, legal, and agreed client requirements.

Primary responsibilities:

• Promote and sell BA Academy services for in-house and public-run courses
• E-marketing on the training program
• Prepare proposals for prospects
• Achieving Sales KPI

Specific responsibilities:

• Identify potential clients through research, networking, and/or cold calling
• Promote and sell SGS Academy's training services to potential and existing clients.
• Develop and maintain relationships with clients to ensure high levels of satisfaction and loyalty.
• Meet or exceed sales targets by effectively managing the sales process from initial contact to sales/contract confirmation
• Follow up sales enquiries and update sales enquiries in CRM/Salesforce
• Responding to client sales-related questions
• Generate training proposals via iLearn
• Update enrolments in iLearn and training prospect in SharePoint
• Responding to client requests and liaising with the relevant party for the required documents, articles, forms, and/or information.
• Dispatch tutor's CV upon client's request/course registration form
• Receipt of completed course registration form for public run or signed proposals for in-house training
• Operate to the highest standards of ethics, in accordance with the SGS Code of Integrity

• To promote and sell food testing business of Health & Nutrition (H&N)
• To ensure that all customer enquiries are followed up and closed successfully with the ultimate goal of achieving monthly sales target/KPI set.
• To cross-sell related H&N testing, inspection and certification as appropriate.
• Receive, making call and follow-up on all in-bound and outbound calls enquiries for food testing prospects.
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the H&N business line.
• To prepare, arrange and co-ordinate related sample collection, customer visits, meetings, trainings, seminars and etc.as necessary.
• Process signed quotation/proposals and contract creation in LIMS.
• Conduct work as per relevant SGS global and local procedures.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior any improvement for further excellence of the services offered.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Are you a fresh graduate ready to kick-start your career with a global leader? Join our Graduate Leadership Program, a structured talent development initiative designed to groom high-potential individuals into future leaders within SGS Malaysia.

About the Program

Our 1-year Graduate Leadership Program is designed to accelerate your career through a combination of:

• Structured on the job learning and formal training
• Cross-functional job rotations
• Real-world business exposure
• Leadership mentoring by senior management

You will gain valuable experience across key business areas and be prepared for future roles in:

• Key Account Management
• Business Development
• Other front-line commercial roles

Business Units

Trainees will be assigned to one of the following business units:

• Connectivity & Products (C&P)
• Health & Nutrition (H&N)
• Industrial & Environmental (I&E)
• Natural Resources (NR)

Mentorship

• Mentor: Country Managing Director
• Co-Mentor: Respective Division Head

DUTIES AND RESPONSIBILITIES – HR/ADMIN EXECUTIVE

Human Resources (HR)

· Manage end-to-end employee lifecycle including onboarding, offboarding, and employee records maintenance

· Coordinate onboarding logistics such as office equipment, laptops, mobile lines, and system access

· Support recruitment activities including job postings, interview coordination, and candidate communication

· Maintain and update HR policies, employee handbook, and ensure compliance with local labor regulations

· Administer employee benefits, including insurance, medical claims, and leave management

· Handle employee relations matter with professionalism and confidentiality

· Maintain accurate HR documentation and personnel files

· Liaise with HQ IT on system access, troubleshooting, and local IT requirements

· Assist in performance management processes, training coordination, and employee engagement initiatives

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Administrative & Executive Support

· Provide full administrative support to COO / GM, including calendar management, scheduling meetings, and travel arrangements

· Coordinate meetings, prepare agendas, presentation materials, and record minutes with follow-up on action items

· Anticipate and prepare information required for meetings, reports, and presentations

· Manage flight and hotel bookings for management and staff

· Act as liaison between senior management, internal teams, and external stakeholders

· Handle sensitive and confidential information with discretion

· Receive and attend to visitors and guests professionally

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Office Management

· Oversee daily office operations and ensure smooth administrative functioning

· Manage meeting room bookings and office calendar

· Maintain staff attendance records for office and warehouse personnel

· Procure and manage office supplies including pantry items and stationery

· Oversee office facilities and equipment (e.g. printers, furniture) and coordinate maintenance or repairs

· Liaise with building management on office maintenance, cleaning, and facility-related matters

· Organize internal events and staff engagement activities (e.g. D&D, family day, festive events)

· Chair and coordinate company recreation or welfare initiatives

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Legal & Compliance

· Support handling of company insurance policies and renewals

· Assist in coordinating legal matters, documentation, and liaising with external legal advisor where required

· Ensure proper documentation, filing, and compliance with corporate and regulatory requirements

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Requirements

· Diploma or Degree in Human Resource Management, Business Administration, or related field

· Minimum 3–5 years of relevant HR and administrative experience

· Strong organizational and multitasking skills

· Excellent communication and interpersonal skills

· High level of integrity and ability to handle confidential information

· Proficient in Microsoft Office applications

· Experience in supporting senior management is an advantage

• To conduct testing according to SOP, QA/QC procedures in accordance to ISO/IEC 17025 and meeting turnaround time (TAT).
• To adhere to group HSE safety procedures.
• To establish and review laboratory operating procedures.
• Ensure all quality manual and procedures are appropriately documented and followed.
• Ensuring all results / test reports / certificates are reviewed and issued professionally.
• To review, check and make sure results accuracy of Proficiency Testing Programme or Round Robin prior submitting to the PT organizer.
• Ensure Good Housekeeping and Good Laboratory Practice (GLP) in the laboratory.
• To comply with all Health, Safety and Environmental (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard / risk, near-miss and incident in Crystal system.
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.

QA and HSE Coordinator (QA for Inspection of Quang Ninh branch; HSE for Minerals Department of Hai Phong and Quang Ninh Branches)

Primary Responsibilities
Supervise the laboratory operations of functional lab to ensure its safety, effectiveness & efficiency and maintain standardized and aligned lab testing practices in the laboratory
Maintains laboratory operation and equipment performance, develop workflow and operations.  Ensure technician compliance, to follow SOP to perform the test, issue the reporting and arrange equipment maintenance.  
Implement and develop new method, instrumentation, and procedures, prepare testing protocol, develop and perform Proficiency Testing programs and accreditation.  
Maintain laboratory staff by recruiting, selecting, orienting, and training employees
Lead technical development, R&D, continuous improvement and corporate projects of functional and comfort test services
Specific Responsibilities
Implement necessary processes for adequate and consistent quality of execution and meeting HSE requirements (in line with business processes and group targets) 
Support to publish technical paper regularly (e.g. safeguard, position paper) in functional lab service aspects
Provide support to client’s activities (e.g. meeting/lab tour/ training/seminar) and provide professional advice and technical support on functional & comfort lab test service
Control all direct costs and improve continuously productivity achieving documented Key Performance Indicators and Productivity targets
Optimize the operational network and the organization as required
Participate & co work with international organization & VIP client(s) for latest test service research & development in functional test aspect
Formulate staff training and people development plan in accordance with
business strategy, company direction and employee’s individual needs

The Programme Manager is part of the Global Competence Platform and acts as a coordinator for one or more Client Programmes.

Key responsibilities include:

• Manage the Client’s Programme related operational activities 
• Communicate Client requirements and expectations to the network
• Ensure the procedures are followed by the executing affiliates of the network and monitor the effectiveness of procedures across the BA network to ensure delivery of services in line with SGS BA requirements and Client’s expectations. 
• Ensure Continuous improvement and promote technical excellence across the network related to the Client’s Programmes

Where a Programme Manager delegates part or all activities to colleagues, they remain responsible for ensuring that all elements are covered.

SPECIFIC RESPONSIBILITES

Programme Set Up

• Organize the development of tools such as procedures, pricing, etc. for the Programme in the SCS Hub
• Provide technical support / guidance to SGS affiliates about implementation and interpretation of Client’s specific requirements.
• Lead the training, development and procedure rollout. Liaise with SCS Managers and Regional Managers where appropriate to make sure the Programme can be executed by (EA) in conformity with the Programme specifications including capacity management.

Client’s Communication

• Act as point of reference for all product related enquiries and work collaboratively with SCS and Sales colleagues to address any issues that may arise
• Liaise with the Client on behalf of SGS as single point of contact for day to day SCS activity
• Management of Client’s complaints: Oversight and review of investigative actions carried out by concerned affiliates and communication of investigation results to the Client.
• Liaise with all relevant parties in accordance with the SCS Global procedures for the management any claim or complaint related to the product.

Monitoring of performance

• Monitoring of Auditors’ performance: Check of thoroughness and soundness of action plans proposed by affiliates to improve performance of local auditors. 
• Check of effectiveness of action plan through audit quality review of packages on a random basis.
• Monitoring of affiliate performance: Check and appraisal of action plans proposed by affiliates to improve effectiveness in the execution of the Client’s Programme. 
• Technical review for Audit Files from all affiliates as per sample size defined in Annual Management Review meeting.
• Take part in global SCS calls to discuss any relevant topics in relationship with the product he/she manages (by invitation)

Apply and support SGS Integrity policies

• At all times, comply with SGS Code of Integrity and Professional Conduct
• At all times adopt a safe behavior by exercising due regard for health and safety to himself/herself, colleagues and clients, in line with the Company’s policies and procedures
• Where applicable, support the global team in investigating or managing outcomes from investigations in relation to integrity issues. 
• Manage any expectations in relation to conflict of interest and impartiality in relation to the Programme.

Job description:

• Responsible for the daily operations of the location.
• Ensure the quality of projects, efficiency, financial results and improvements.
• Maximize utilization and create a good balance between capacity and expertise, together with the local managers.
• Create and communicate clear operational rules and guidelines.
• Efficient planning of resources (people and equipment) using local Resource Management.
• Decide upon corrective actions in case of conflicts and/or set priorities where needed.
• Responsible for the overall business planning of the location.
• Responsible for the execution of the global strategy.
• Responsible for the compliance of safety regulations and other regulations on the locations.
• Ensure customer satisfaction.
• Support the BDM responsible for a good customer relationship.
• Maintain adequate technical knowledge and expertise to achieve company-wide competitive offerings in such markets
• Create optimal working atmosphere and safe working conditions within the location and guide the culture.

Requirements:

• Master’s degree in Computer Science, Information Technology or related technical field.
• Minimum 15 years of experience working in IT Security and/or managing security operations and teams.
• Knowledge of quality systems and standards
• Ability to understand laws and regulations as it applies to IT Security & Risk
• Hands-on experience in security systems including IC's, SOC's, payment systems, IoT devices, medical devices and automotive
• Ability to build and maintain relationships, to understand client needs and deliver to meet their expectations.
• Preferred experience insetting up new Security Labs in different countries

Primary Responsibilities:

Calibrate various pressure, mass, force, torque, temperature, and dimensional instruments in laboratory and onsite environments as assigned.

Specific Responsibilities:

• Calibrate precision instruments and generate error-free calibration certificates
• Liaise with clients on technical issues and respond to feedback promptly
• Maintain accurate draft report formats and templates in accordance with laboratory standards
• Assist in developing and extending new calibration scope to expand service offerings
• Improve calibration productivity and efficiency through adoption of enhanced systems and methods
• Build and foster collaboration with internal teams to ensure effective service delivery
• Maintain laboratory Quality Management Systems, including ISO 17025 compliance
• Conduct timely troubleshooting and provide customer support as required
• Maintain good housekeeping at workstation and designated areas
• Uphold SGS reputation and safety standards, exercising due regard for health and safety of all personnel
• Perform additional responsibilities as assigned by management

Primary Responsibilities:

• Deliver and maintain outstanding client services, exceeding service level expectations
• Attend to client enquiries and provide quotations promptly
• Promote and sell services, including new SGS products and offerings

Specific Responsibilities:

• Process purchase orders, delivery orders, and manage equipment scheduling for delivery, collection, and calibration
• Maintain and update client database and follow up on outstanding payments
• Recall equipment from clients and manage timely troubleshooting and support
• Identify and act upon client feedback and reported issues, liaising with sales, operations, and KAM teams
• Expand business relationships and proactively retain key customers through regular engagement
• Identify new business opportunities and forward leads to the sales team for follow-up
• Build and foster collaboration with internal teams to ensure seamless service delivery
• Ensure availability to customers and provide extra-mile support when required
• Maintain awareness of market trends and the voice of the customer
• Promote a positive image of SGS and comply with the Code of Integrity and Professional Conduct at all times
• Adopt safe behaviour and exercise due regard for health and safety in accordance with SGS policies
• Perform any other duties as assigned by Management

Primary responsibilities:

• To perform the general clerical disciplines within the Division.

• Provide support to the various departments on administrative functions.

Specific responsibilities:

• Prepare customer details for new customer creation

• Prepare supplier details for new supplier creation

• Prepare & create sales orders in the order management system

• Generate sales invoices for customers

• Prepare and create purchase requisitions

• Typing and Printing of reports and certificates.

• General administration for the smooth running of the Division

• Perform any other tasks when required from time to time.

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Primary responsibilities:

• Responsible for reviewing and approving of Controlled Goods regulated by Competition & Consumer Commission of Singapore (CCS) under Consumer Protection (Safety Requirements) Regulations.

• Responsible for reviewing and approving of electrical and electronics products under Product Certification Scheme (PCS).

Specific responsibilities:

Operations

• Responsible for reviewing and approving new COC, renewal and modification applications for controlled goods in the scope of expertise designated by Competition & Consumer Commission of Singapore (CCS).

• Responsible for reviewing and approving new COC applications for electrical and electronics products under Product Certification Scheme (PCS) in the scope of expertise with respect to the same scope for controlled goods.

• To maintain records and documents of the certification application.

• To handle enquiries on CCS controlled goods.

• To assist the Senior Certification Engineer in the daily operations.

• Any other duties as assigned.

Business Development

• Answer customer enquiries regarding departmental services and processes.

• Active pursuit of potential base and forward opportunity leads to Certification Manager.

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Primary responsibilities:

• Support the Coordinator / Manager in planning, organizing and controlling day-to-day operations to meet clients’ requirements and timelines

• Coordinate and monitor inspection activities to ensure smooth execution from order to credit

• Identify opportunities to improve operational efficiency and support business growth

Specific responsibilities:

• Support daily operational coordination and ensure timely execution of inspection activities

• Ensure effective implementation of the Division’s Quality System

• Optimize utilization of inspectors and resources to meet operational demands

• Coordinate sourcing and onboarding of subcontractors, ensuring qualification and readiness before assignment

• Plan and schedule inspection work efficiently, managing changes and urgent requests as required

• Ensure proper maintenance and calibration of equipment and tools

• Review and verify inspection reports, ensuring accuracy and timely submission

• Monitor inspection job status from order to credit and follow up on any delays

• Support handling of new client requests and operational enquiries

• Support sales and business development activities from an operational standpoint

• Monitor inspector performance and highlight any performance gaps

• Identify training needs and support development of inspectors

• Maintain clear communication with clients, inspectors and internal stakeholders

• Perform any other tasks as assigned by the superior