Total 2 job vacancies by Quadient

Shape the Future of Smart Delivery in Japan

Packcity Japan is redefining how people receive parcels in one of the world’s most advanced and demanding markets. As the operator of Japan’s largest open smart locker network under the “PUDO” brand and a joint venture backed by Quadient’s global Parcel Pending platform, we sit at the intersection of technology, logistics, retail, and urban lifestyle innovation.

We are now seeking a Strategic Account Manager to play a pivotal role in expanding Japan’s out-of-home delivery ecosystem. This is a high-impact, senior role for a commercially astute leader who thrives on partnership, innovation, and long-term value creation.

As Strategic Account Manager, you will work closely with strategic partners across e-commerce, logistics, retail, and adjacent industries, acting as a trusted advisor and subject matter expert in smart locker and out-of-home delivery solutions.

From identifying latent customer needs to shaping and executing complex commercial initiatives, you will lead business development efforts that improve consumer lifestyles while delivering sustainable growth for Packcity Japan. You will collaborate closely with senior stakeholders—both internally and externally—to take projects from concept through to successful execution.

This role offers a rare opportunity to innovate locally in Japan while contributing to solutions that can scale globally.

Key Responsibilities

• Lead solution consulting for out-of-home delivery and smart locker innovations
• Build and execute strategic partnerships with key industry players
• Develop and manage senior, C-level relationships and lead complex negotiations
• Create and drive revenue plans, tracking progress against clear KPIs
• Lead contract negotiation, execution, and ongoing partner management
• Represent Packcity’s solutions, achievements, and vision internally and externally
• Influence and lead across functions, working with cross-functional project teams

Why Join Packcity Japan?

• Be part of a market-shaping platform at the forefront of smart city and delivery innovation
• Work in a role with real influence across Japan’s logistics and retail ecosystem
• Combine local impact with global scale through Quadient’s international network
• Join a collaborative, forward-thinking environment where leadership truly matters

If you are excited by strategic partnership, innovation, and building the future of delivery in Japan, we’d love to hear from you.

Managing Director / Representative Director – Japan

Location: Tokyo

1. Assignment Overview

We are seeking a Managing Director (Representative Director / President) to lead and further develop our Japanese subsidiary.

The Managing Director will have full responsibility for business performance, profitability, and organizational leadership in Japan. This is a senior executive role with a strong expectation of hands-on commercial leadership, combined with solid governance, people leadership, and long-term market development.

Japan is a strategically important market, requiring a leader with deep local business understanding, credibility, and the ability to balance global alignment with local execution.

2. Role Purpose

The purpose of the role is to:

• Deliver sustainable and profitable growth in Japan
• Strengthen market position and key customer relationships
• Build a high-performing, stable local organization
• Ensure full compliance with Japanese corporate governance and Group standards

The role requires a leader who is visible in the market, trusted internally, and effective in both Japanese and international business environments.

3. Key Responsibilities

Business & Financial Leadership

• Full P&L responsibility for the Japanese subsidiary
• Ownership of budget, forecast, cash flow, and profitability
• Execution of local business strategy aligned with Group objectives

Commercial & Sales Leadership

• Personally own and develop strategic customer relationships
• Lead and support major negotiations and key deals at executive level
• Act as a role model for professional, value-based sales

Organizational & People Leadership

• Direct leadership responsibility for Sales Managers and Service Manager
• Develop leadership capability, accountability, and performance culture
• Ensure long-term organizational stability and succession readiness

Governance & Representation

• Act as Representative Director / President under Japanese corporate law
• Ensure compliance with local legal, regulatory, and governance requirements
• Serve as the primary interface with Group management and Board

4. Candidate Profile

Experience

• Senior leadership experience as Managing Director, Country Manager, or equivalent
• Proven track record of driving growth and profitability
• Strong experience with full P&L accountability

Japan Market Expertise

• Substantial experience doing business in Japan
• Deep understanding of Japanese business culture, decision-making, and relationship management
• Existing executive-level network in the Tokyo area is highly desirable

Leadership Style

• Commercially driven, yet relationship-oriented
• Comfortable combining strategic direction with operational involvement
• Credible, calm, and trusted leader in a Japanese context

Language Skills

• Fluent English required
• Japanese language capability (business level) strongly preferred or required, depending on candidate background

5. Key Success Factors (First 12–24 Months)

• Establish strong trust internally and externally
• Strengthen key customer relationships and commercial pipeline
• Deliver improved revenue quality and profitability
• Build a stable, engaged leadership team
• Ensure strong governance, reporting, and alignment with Group expectations

6. Cultural & Structural Considerations

• Title is critical: Representative Director / President is required for external credibility
• The role combines sales leadership and administration, with clear expectations on hands-on commercial involvement
• Long-term relationship building and reputation are prioritized over short-term wins