The (in-house) Surveyor is required to examine accident-damaged vehicles within defined service standards.
He/She will be manually conducting the physical inspection of third-party vehicle(s) at third-party workshop; he/she will also be expected to perform the following during survey, re-inspection or site survey:
- Physically examine accident vehicle, inspect damaged spare part items listed in the estimate quotation.
- Take photographs of accident damaged vehicle, spare parts, supplementary parts, hidden spare parts, before and after repair.
- Conduct physical re-inspection of accident vehicle for supplementary parts and hidden damages part items not listed in the estimate quotation.
- Conduct re-inspection of vehicle before and after spray painting.
- Conduct accident site inspection and taking measurement of accident site, if necessary.
- Negotiate and reduce the cost of repair submitted by third party workshops when conducting physical inspection and re-inspection.
- Conduct physical re-inspection of third party vehicle due to dispute of repair costs.
- Coordinate and updating market changes.
- To generate survey report after finalization with third party workshop.
- To provide estimate or estimated third party repair costs for initial reserving.
- To ensure motor repair estimation is received from third party workshops in accordance with the survey report.
- Provide market value of damaged salvage vehicles.
- Maintain close coordination with the motor claims teams.
- Any other duties as assigned.
Skills
- Sound knowledge of various motor vehicles, their market values, various repair procedures and costs, claim procedures, etc.
Experience
- 3-5 years experience in motor survey.
Education
Diploma or Certificate related to motor vehicles