Total 622 security analyst job vacancies in Others category

About the Role:

The triReduce and triBalance Optimization team is a global, cross-functional unit responsible for delivering critical portfolio compression and risk rebalancing services to the world’s leading financial institutions.

We are seeking a high-caliber professional to manage the end-to-end execution of these service cycles. This role requires a client-first mindset, combining technical data proficiency with the ability to manage high-touch institutional relationships. As the primary point of contact, you will act as a trusted advisor to our clients, ensuring excellence in service delivery while bridging the gap between Sales, Product Management, and Software Development.

The Team:

We operate in a highly collaborative ecosystem that values professional rigor and meticulous execution. Our Singapore team is a unified group that partners daily with Sales and Product Design teams to ensure our service delivery evolves alongside market trends and client needs.

Responsibilities and Impact:

• Execute High-Value Cycles: Lead the execution of scheduled triReduce compression cycles primarily for Rates products, ensuring trillion-dollar risk reduction events are handled with zero error tolerance.
• Global Continuity: Coordinate seamless regional handovers within a "follow-the-sun" model, communicating cycle progress and client requirements to global counterparts to maintain 24-hour service.
• Operational Integrity: Perform rigorous system monitoring and data validation to maintain the accuracy and stability of every compression run.
• Client Advocacy: Serve as a technical point of contact to educate institutional clients on complex concepts like tolerance settings and unwind impacts to optimize their results.
• Cross-Functional Partnership: Collaborate daily with Sales to provide technical insights for client onboarding and retention while acting as the "front-line" feedback loop for Product Design.
• Product Evolution: Drive the long-term development of our platform by identifying operational bottlenecks and leading User Acceptance Testing (UAT) for new features.

What We’re Looking For:

Basic Required Qualifications:

• Education: Bachelor’s degree required; STEM, Economics, or Finance backgrounds are preferred. While we accept all disciplines, candidates must demonstrate strong numerical literacy and a logical approach to problem-solving.
• Experience: 0 - 2 years of experience; entry-level candidates with a strong desire to learn the post-trade landscape are encouraged to apply.
• Technical: Proficiency in Google Workspace (Docs, Sheets, Drive) and Microsoft Excel.
• Professional Grit: Ability to manage high-pressure client requests and maintain extreme attention to detail under strict production deadlines.

Additional Preferred Qualifications:

• Market Knowledge: A basic understanding of financial markets and OTC derivatives.
• Data Skills: Familiarity with SQL or basic scripting (e.g., Python) for data queries and analysis.
• Collaboration: A natural inclination for cross-functional teamwork and the ability to thrive in a global "follow-the-sun" relay.
• Adaptability: A proactive, team-oriented mindset with the ability to handle scheduled overtime during critical compression runs.

Location: Singapore

• Drive regular strategic client meetings, documenting, understanding the onboarding and transition activities timelines, deliverables, requirements, key dependencies and track to closure, escalating where necessary.
• Ensure that all the account and markets opening documentation are in place for setup on services requested by client
• Ensure complete documentation for implementation sign-off, audit and control
• Conduct post-Implementation reviews (PIR) to document findings and issues to ensure continuous improvement and promote team learning.
• Ensure close collaborations with Internal stakeholders – specifically Client Delivery, Client Development, Sales and Relationship Managers to manage pipeline, resourcing and project handovers.

Qualified candidates are invited to submit their applications in (MS Word) format to

to Shaun Quek Yew Meng R1660732

shaunquek@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified.

The successful incumbent will Assistant Director, Operations / Lead Reintegration Mentor in ensuring the smooth running of the daily operations at Selarang Halfway House (SHWH) or future new site at Cosford and is responsible for the safety and welfare of the residents and the overall security of the Halfway House premises. They will work closely with the SHWH Case Managers to aid residents with their reintegration back to society.

Major Duties and Responsibilities

1. Oversee security screening to ensure contrabands are not brought into the house.

2. Facilitate the daily operational routine of SHWH or future new site:

a) Ensure the day-to-day needs of the residents and operational requirements of the halfway house are being met.

b) Facilitate the process of residents checking in and out of the halfway house on a daily basis and provide daily updates on the headcount and other activities/incidents (if any) throughout the tour of duty. Any unusual movements should be highlighted and reported to the relevant parties.

c) To ensure that there is seamless transition during the handing and taking over of shift duties. The jobholder is also responsible in ensuring that all outstanding matters have been clearly communicated to the next duty personnel and are promptly followed up with.

d) Provide logistical support to residents during their stay in SHWH or future new site. To assist occasionally with carrying & moving of bulky/heavy items.

e) Conduct patrols and searches in the SHWH Living Units to ensure the safety of residents.

3. Work closely with Case Managers in the case management of residents, including monitoring and maintaining proper records on the progress, movement, and other relevant information pertaining to the residents.

4. Assist in handling any grievance procedure and carrying out preliminary investigation of incidents and/or disciplinary issues (when assigned).

5. Identify any defect(s) or work(s) to be carried out pertaining to the halfway house’s estate management issues during daily tour of duty and to feedback to Singapore Prison Service Corporate Services Team for follow up.

Any Other Duties

To carry out any other duties as assigned by Assistant Director, Operations / Lead Reintegration Mentor

Requirements

• Recognized Diploma in any discipline.
• Relevant experience in operations (especially in residential or secured settings), security or provost functions.
• Ability to manage people of varying profiles in a professional manner.
• Basic understanding of case management and counselling would be an advantage.
• Level-headed and able to de-escalate tense situations
• Strong listening and analytical skills
• Team Player with good interpersonal skills
• Resourceful and able to multi-task
• Computer Literacy with basic MS Word and Excel knowledge
• Able to work on rotational shift and the hours as indicated below and be deployable on off days when required on short notice.

Work Shift Cycle

1 x 12hrs Day Shift from 7.30am to 7.30pm

1 x 12hrs Night Shift from 7.30pm to 7.30am

Followed by 2 Off Days (where 2nd Off Day is standby activation)

Work location

Upper Changi Road N Singapore (EAST)

Reports to Group Bid Manager 

About The Role   

As a Bid Estimator at AVTEL, you will be at the forefront of our project bidding process, playing a crucial role in securing high-value and complex bids. This position is integral to our operations, ensuring that we maintain our competitive edge in the marketplace through meticulous pricing and take-offs for a diverse range of projects.  
 

Key Responsibilities  

• Site Surveys: Conduct comprehensive site surveys to gather detailed information and expand client briefs, enabling the creation of accurate and compelling bids.  

• Process Management: Develop and implement standardized processes to efficiently manage a high volume of bids, ensuring consistency and quality in every proposal.   

• Supplier Communication: Engage with suppliers and sub-contractors across Europe, Asia, and the US to negotiate the best pricing and terms, fostering strong relationships that benefit AVTEL.  

• Bid Coordination: Lead and participate in group-wide bid processes, collaborating closely with the lead salesperson and other team members to establish key priorities and drive successful outcomes.  

• Detailed Take-Offs: Perform precise take-offs and measurements for all aspects of security projects, ensuring that every bid inquiry is met with a thorough and effective response.  

• Sales Meetings: Actively participate in sales meetings to set priorities, provide insights, and assist team members in maintaining momentum throughout the bid process.  

• Global Collaboration: Work closely with other AVTEL Group entities in Asia to create bids for global customers, leveraging our international presence to deliver exceptional solutions.  
   

Who we are looking for   

We are seeking a dynamic and hands-on professional with a strong background in bid estimation, technical design, or pre-sales—ideally within the security, construction, or ICT sectors. The ideal candidate will have three to five years of relevant experience with a proven ability to manage complex, multi-regional bids. A solid understanding of system integration design and pricing is essential, along with excellent organizational, communication, and stakeholder management skills.  

Skills & Experience Required  

• Three to five years of proven experience in bid estimation, technical design, or pre-sales roles in electronic security, construction, ICT, or related industries.   

• Bid Management: Demonstrated ability to of putting together large, complex and multi-disciplinary bids.  

• Technical Expertise: Strong technical understanding of design solutions and pricing in a systems integration context. Knowledge of Integrated Electronic Security Systems like CCTVs, Alarm Systems, etc  

• Lenel Access Control: A strong knowledge of Lenel hardware and software configurations.  

• CCTV: knowledge of both IP and Analogue CCTV systems including the use of network video recorders and software.  

• Integrated Systems: Experience with major integrated Access Control/CCTV/Intruder systems/Perimeter detection systems that are fully integrated.  

• Intruder Alarms: Basic competency in measurement and pricing intruder alarms.  

• Service: You will have a good working knowledge of service in the security industry and shall be able to price various service solutions.  

• Working knowledge of pricing jobs in the international market especially EMEA and APAC regions.  

• Organizational Skills: Excellent organizational skills and the ability to manage multiple priorities under tight deadlines.  

• Technical Proficiency: Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams), SharePoint, and bid portals.  

• Communication: Strong written and verbal communication skills, capable of engaging with stakeholders at all levels.  

• ERP/CRM Systems: Experience with NetSuite or similar ERP/CRM systems is desirable.  

• Team Collaboration: Ability to work independently and as part of a global, cross-functional team.  
   

Key Attributes  

• Results-oriented and commercially aware.  

• Critical thinker with excellent attention to detail.  

• Proactive and solution focused.  

• Comfortable working across time zones and diverse cultures.  

Roles and Responsibilities:

• Monitor network traffic, system logs, and security alerts to identify potential security incidents and unauthorized activities in a timely manner.

• Design, deploy, and manage threat detection rules and preventive security controls to safeguard critical systems and data in response to the latest threat landscape.

• Perform in-depth analysis of security events to determine the nature and scope of potential security incidents and recommend risk mitigation strategies. When necessary, carry out digital forensic for reporting and auditing purposes.

• Contribute in threat hunting exercises or cyber projects to improve overall security posture.

Qualifications & Experience:

• Technical know-how and experience in solutions such as but not limited to:

• Network Security (F/W, IPS, VPN, NAC) - Fortigate, Palo Alto

• Web Security (WAF, Web isolation) - Cloudflare, Zscaler, Microsoft

• Endpoint Security (EDR, AV, DLP) - Crowdstrike, Microsoft

• Threat Monitoring - Qradar, GoogleSec Ops, Resilient, Claroty

• Vulnerability Management – Tenable, Ivanti, Microsoft

• Cloud Security – Microsoft, Palo Alto

• Identity Management - Microsoft, CyberArk

• Threat Hunting and Simulation – Cymulate, Crowdstrike

• 3 years of relevant experience in SOC environment

Roles & Responsibilities

Job Purpose

Support the Regional Manager, Asia with daily admin work and regional coordination. Collect and compile sales/operations updates from Country/Branch Managers and coordinate with Finance to confirm numbers for monthly reports and forecasts.

Key Responsibilities

• Admin support: Schedule meetings, prepare agendas, take minutes, and track action items.
• Regional coordination: Follow up with Country/Branch Managers to ensure requests and reports are submitted on time.
• Report collection & consolidation: Gather weekly/monthly sales and operations reports and compile them into one regional summary (template provided).
• Finance coordination: Work with Accounting/Finance and country teams to check revenue, gross profit and key cost numbers; support monthly reporting and simple variance notes.
• Forecast support: Collect country inputs (pipeline and expected revenue) and maintain a simple forecast tracker.
• Document control: Maintain organized filing for regional reports, templates, and approvals.

Requirements(Diploma or higher level)

• Diploma in Business Administration, Logistics, Finance, or related field.
• 1–3 years’ experience in admin / coordination / reporting support (logistics is an advantage).
• Comfortable with Microsoft 365 e.g. Excel (basic formulas, sorting, simple tables).
• Good communication and follow-up skills (email/Teams/WhatsApp) across different countries and time zones.
• Careful with numbers, detail-oriented, able to meet deadlines.
• Good English and Mandarin (written and spoken).
• Will need to travel overseas for work when necessary.

Personal Traits

Organized • Responsible • Proactive •Able to handle confidential information • Team-focused

SYSTEMS ANALYST

General Description:

You will be part of a highly cohesive digital solutions team to support business solutions.

You will contribute to design and deliver robust and reliable systems that meet the dynamic needs of our growing business. You will also work closely with IT product managers, operations, business users and industry partners to understand processes, pain points, to create and manage products & solutions. You will be responsible for designing, developing, testing and maintaining software applications using various technologies like Java, Angular, Spring Boot, .NET.

Key Skill(s) Exposure

• Technical skillset: Java, Angular, Spring Boot, .NET.
• Digital Product and Solutions management
• Supply Chain Process focusing on Logistics and Warehousing

Responsibilities

• Part of the Digital Solution Team to analyse business challenges, propose process improvements and deliver technically feasible digital solutions
• Responsible for designing, developing, testing and maintenance of application, enhancements as well as framework and CI/CD pipelines for application use.
• Work closely with IT architect team, infrastructure team and industry partners to review product design, analyze solutions, ensure compliance to security and architecture standards as well as software defect resolution and deployment best practices.
• Plan, design and collaborate with outsourced teams and vendors to deliver products & solutions with good quality, ensuring reliability and maintainability of products and solutions
• Support the rollout of product and solutions as well as to provide day-to-day support to business users and operations.
• Provide support to system & performance management, application security/vulnerability management & control and solutions release management.
• Perform such other duties and responsibilities that may be assigned from time to time

Requirements

• Diploma or Bachelor’s degree in Information System, Computer Science or related
• Proven experience of one or more: Java, .NET, Angular, Spring Boot and relational databases (MS SQL, My SQL, Oracle)
• Minimum 2 years of working experience in software development, implementations and support
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration/Continuous Delivery (CI/CD)
• Able to work independently and in a team environment
• Good technical acumen
• Highly conscientious, strong analytical and problem-solving skills
• Fast learner, able to multi-task and self-motivated to keep up to date with new technologies and business solutioning
• Adaptability and Resilience at work. Responsible and able to work under pressure and within timeline in a dynamic environment
• Good communication and interpersonal skills

If you are passionate and have strong desire to set and achieve challenging goals, you have found the right team.

This role sits within the front office and will be working in a dynamic and busy trading floor environment. You will be servicing institutional /corporate accounts and manage the electronic FX trading platform.

As an Analyst in the Currencies Emerging Markets Trading team, you will play an active role in managing risk, liquidity and exposure and driving all aspects of the trading desk: pre-trade analysis, trade execution and the design of optimal risk management for large trades. Tracking supply and demand, you will constantly evaluate market developments in order to give clients innovative solutions and work with internal groups to deliver new products. You will be placed with desk which primarily deals in fixed income and foreign exchange.

Job Responsibilities

• Primary responsibility for managing our electronic FX/NDFs/STIRT franchise including price delivery, risk management and data analytics

• Responding to day to day client requests and needs

• Understanding market drivers (of those markets in which involved), market moves, and the numbers behind it all, as well as cross-asset implications

• Perform data analysis of the business and associated drivers of revenue

• Understanding drivers of relevant markets and establish a high degree of competence with clients around executing trades

• Understanding firm's approach and policies for managing risks in relevant business and applicable legal and regulatory rules, and follows policies

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent in Mathematics, Computer Science, Statistics or a related field

• Proficiency in least one programming language Python/KDB/Java/C++

• At least 1 year of relevant experience in FX/EM FX

• Understands the different types of risk and can discuss in detail ways of managing these risks using optimal strategies

• Thoroughly understands drivers of relevant markets and can explain and anticipate market movements.

• Ability to thrive on the challenge of competitive pressures and remain focused on client needs

• Ability to communicate concepts and ideas, both verbally and via documentation, and be able to defend their validity and target messages to different audiences.

Preferred Qualifications, capabilities and skills

• Experience in FX/NDF/STIRT E-trading

• Demonstrable proficiency with Python

• Ability to perform data analysis and present it in a clear and concise manner

• Self-directed, highly motivated, and able to work independently

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=3a231cd08b383cdc3d418de74f4f8215

Role: Metals Commercial Operator 
Department: Operations
Location-(s): Singapore

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology, and operations teams functionally around the world.

Building on our quantitative research platform and process-driven approach, Squarepoint also runs discretionary strategies to augment our systematic approach and monetize opportunities which may not be suitable to be traded in a systematic strategy.

Position Overview:
An opportunity to join a growing team, primarily working on the day to day inventory management and logistics of physical metals alongside assisting with the growth and development of the firms processes and procedures.

• Management of physical metals inventory specifically concentrates metals
• Working closely with Investment team on new physical purchase and sale contracts
• Checking documentation related to physical metal contracts
• Preparation and review of contracts
• Providing inventory reporting and updates to the Investment team
• Maintaining documentation relating to physical contracts and inventory
• Arranging inspections of inventory
• Arranging logistics for movement of metal globally
• Control exposure under Weighing Sampling and Moisture Determination
• Coordinate hedging instructions and QP declarations

Required Qualifications:

• 5+ years in concentrates metals commercial operations and logistics including in China
• Strong understanding of physical metals markets and products
• Good understanding of LME and CME metals products
• Demonstrate proficiency in all calculations used to support any products in your asset class coverage
• Understand the importance of our team concept. Establish long-lasting organizational relationships that will foster a productive work environment
• Demonstrate proficiency in written and communication skills
• Working on system and process improvements, and new business initiatives
• Understand the relevant technology and applications that are required to excel in the role
• Customer focused
• Proficiency in Mandarin is needed to deal with Chinese documentation and Chinese external vendors

The operations analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports. 

• Interpret data, analyze results, and provide ongoing reports
• Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in a complex data sets
• Filter and scrub data, and review reports and performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities

About Maybank Securities

Maybank Securities is a leading brokerage house and investment bank in ASEAN. Maybank Securities provides services in corporate finance, debt markets, equity capital markets, derivatives, retail and institutional securities broking and research.

Job Description

We are seeking a motivated and detail-oriented Analyst-Associate to join our Client Services team, focusing on KYC and client onboarding processes. You will work closely with the business, compliance, and operations teams to ensure all KYC documentation meets regulatory standards.

As a KYC specialist, your key responsibilities include:

• Analyse client profile to determine the required KYC information as per procedure
• Support the review and collection of KYC documentation for new and analysing existing client documents across client types i.e. individuals, corporates, funds and FIs.
• Conduct preliminary due diligence checks, name screening, background checks and basic risk assessments in accordance with internal AML/CFT/CPF guidelines
• Coordinate with internal stakeholders and clients to obtain required documents and resolve KYC-related issues or queries
• Assist in tracking and monitoring on boarding pipelines, outstanding items, and periodic review schedules
• Escalate KYC deficiencies or red flags to senior team members for further assessment
• Support documentation and maintain a data matrix for regular team review, reporting, audit, or regulatory request
• Participate in process improvement discussions and contribute ideas to enhance operational efficiency
• Maintain proper records and ensure data integrity across internal systems
• Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions as required.

Our ideal candidate

• At least 1 year of relevant experience in KYC/CDD or client on-boarding (Analyst: 1 -2 years | Senior Analyst: 3–4 years | Associate 5-6 years)
• Proficient in KYC Profiling
• Knowledgeable and experienced in account documentation, sophisticated AML/KYC knowledge in banking or financial industry
• Ability to develop a good knowledge of the customer base, with sensitivity to customer needs.
• Familiar with AML/CFT/CPF standards and regulatory expectations (CRS, FATCA, SIP, etc.)
• Mature, strong attention to detail, analytical mindset and problem solving ability with excellent interpersonal skills and a compliance-oriented attitude
• Effective communication skills and willingness to liaise with both clients and internal stakeholders
• Team player who can multitask effectively and follow through assignments within a tight schedule with a proactive attitude and willingness to learn
• Proficient in Microsoft Excel; experience with data tracking and basic analysis preferred
• Any AML/CAMs certifications is a plus but not mandatory

We regret that only short-listed candidates will be notified.

• Process Mapping: Documenting current workflows ("as-is") and creating process models using tools like MS Visio or Lucidchart.
• Data Collection & Analysis: Gathering data from various sources to analyze process performance and identify inefficiencies.
• Reporting & Dashboards: Creating reports and dashboards to visualize data, track metrics, and provide insights to stakeholders.
• Stakeholder Collaboration: Working with team members, business owners, and managers to gather requirements and communicate findings.
• Process Improvement Support: Assisting in the implementation of new processes and validating that changes lead to better efficiency. 

Abaxx Exchange is looking for a Risk Analyst who will assist in overseeing and shaping the financial risk management practice in Singapore. The candidate will join a dynamic team, be exposed to a wide range of products and be challenged with complex risk problems. This is an exciting, multifaceted role where you will interact with various teams to broaden your exposure.

Responsibilities:

Risk Control

• Assist with the establishment and maintenance of the risk management framework by adhering to internal risk policies and staying up to date with regulatory standards and industry best practices
• Execute daily risk control processes including initial and variation margin calculations, mark-to-market valuations, and risk reports, working alongside Clearing Operation teams to manage clearing risk
• Investigate and document margin breaches and risk limit excesses, including root cause analysis, member communication, escalation procedures, and regulatory reporting requirements. Maintain detailed audit trails and contribute to post-incident reviews to strengthen risk controls
• Support the calculation and monitoring of option margin requirements using portfolio margining methodologies (e.g., SPAN, VaR-based approaches), including reviewing volatility surface parameters, stress scenarios, and option Greeks for complex positions
• Assist in the administration of non-cash collateral including government securities, letters of credit, and emerging digital assets. Support the evaluation of collateral valuation methodologies, haircut policies, and operational processes including digital title transfer mechanisms for tokenized assets
• Monitor collateral adequacy and concentration limits across clearing members, including daily reconciliation of posted collateral against margin requirements and guarantee fund contributions
• Build and maintain reports for regular management, member and regulatory reporting
• Monitor market trends, geopolitical events that may impact products to proactively identify emerging risk and opportunities
• Develop and maintain close working relationships with the Clearing & Exchange Operations, Compliance and Finance teams
• Compile and provide information to external parties (e.g. regulators, auditors, external independent validators, consultants) on routine and ad-hoc bases
• Participate in new product launches, new member onboarding, regular clearing member reviews and run thematic or ad-hoc market research on relevant risk topics

Risk Development

• Contribute to development and enhancement of in-house risk application leveraging Python, SQL, GIT and AWS cloud infrastructure to support advanced analytics and risk management process.
• Monitor the performance of risk models, ensuring their appropriateness and maintaining the integrity and accuracy of risk data.
• Participate in stress testing exercises to evaluate margin adequacy under extreme market scenarios, including reverse stress testing and sensitivity analysis for key risk parameters
• Develop and leverage upon advanced analytics tools and models, e.g. tools and models related to Artificial Intelligence (AI)
• Design test cases and perform testing for risk systems development and system upgrades
• Contribute to the development and successful delivery of visual analytics initiatives. These initiatives typically include the development of reports, analysis, data visualizations and dashboards from aggregated data sources such as risk databases with the objective of bringing risk monitoring, analysis and strategic decision making to the next level.

Risk Culture

• Contribute to the establishment and promotion of risk culture within the Company including through daily responsibilities, awareness efforts and training efforts
• Contribute to the culture of governance and risk oversight within the Company

Qualifications:

• Degree in Risk Management, Business, Economics, Mathematics, Science, Engineering or IT, or a related discipline
• Working level competency in Excel VBA/SQL/Python and Microsoft Office applications
• Understanding of derivatives products including futures and options, margin methodologies, and collateral management principles preferred
• Strong attention to detail with a focus on process execution
• Keen interest in financial, commodity and energy markets and derivative instruments
• Key player in an agile and diverse environment that emphasizes proactive collaboration and risk identification
• Quick learner with excellent written and communication skills, team orientation, and ability to work with counterparts in different organizational areas
• Self-starter who takes initiative to improve the current state of things and is adaptable to change
• Prior relevant professional experience in risk management, data analysis, portfolio management, and/or risk systems in prime brokerages, fund houses or clearing houses preferredhttps://www.bamboohr.com/terms-of-service

Job Description

We are seeking a professional and service-oriented Customer Service Officer. The role focuses on front-facing guest engagement, security support, and ensuring a safe and pleasant experience for all visitors.

Key Responsibilities

• Provide frontline customer service to guests and visitors
• Attend to guest enquiries and provide accurate information
• Assist with directions, check-in guidance, and general hotel support
• Provide professional and friendly customer service at all times
• Handle feedback and escalate issues to hotel management when required
• Support front desk or concierge team when needed
• Maintain a clean, organised, and welcoming service area

Requirements

• Minimum hospitality degree or equivalent
• Prior experience in customer service, hospitality, or security preferred
• Able to communicate well in English (additional languages is a plus)
• Presentable, polite, and service-oriented
• Able to work shifts, weekends, and public holidays
• Physically fit and able to stand for extended hours

Job Description

We are seeking a professional and service-oriented Customer Service Officer. The role focuses on front-facing guest engagement, security support, and ensuring a safe and pleasant experience for all visitors.

Key Responsibilities

• Provide frontline customer service to guests and visitors
• Attend to guest enquiries and provide accurate information
• Assist with directions, check-in guidance, and general hotel support
• Provide professional and friendly customer service at all times
• Handle feedback and escalate issues to hotel management when required
• Support front desk or concierge team when needed
• Maintain a clean, organised, and welcoming service area

Requirements

• Minimum hospitality degree or equivalent
• Prior experience in customer service, hospitality, or security preferred
• Able to communicate well in English (additional languages is a plus)
• Presentable, polite, and service-oriented
• Able to work shifts, weekends, and public holidays
• Physically fit and able to stand for extended hours