Total 2,170 operations engineer job vacancies in Others category

What you'll do:

As a Cash Operations Analyst, you will be responsible for executing critical cash operations while maintaining rigorous standards of accuracy and timeliness. Your role involves monitoring exceptions raised by offshore teams, updating procedural documentation as business needs evolve, and managing relationships across various departments. Success in this position requires you to consistently apply controls, escalate issues appropriately, and ensure compliance with all relevant guidelines. You will also contribute to ongoing process improvements by sharing your insights during team discussions. Your ability to adapt quickly to new mandates or activities will be essential as you help onboard changes into established workflows. The role demands a proactive approach to risk management and control discipline while fostering an environment of collaboration and mutual support.

• Execute time-critical cash operations including GIRO, Standing Orders, DDA/DCA, Cash Counter Services, as well as ad-hoc operational tasks with high accuracy and timeliness.
• Apply established controls and disciplined escalation procedures to ensure daily processing activities meet internal standards and industry guidelines.
• Monitor exceptions escalated from offshore teams through a governance support model, resolving issues promptly in accordance with documented procedures.
• Maintain and update Standard Operating Procedures (SOPs) and process documentation to reflect changes in business mandates or operational requirements.
• Manage effective working relationships with Front Office staff, internal stakeholders, and external counterparties to facilitate smooth transaction processing.
• Ensure all transactions and communications are processed in line with Service Level Agreements (SLAs), internal policies, and regulatory requirements.
• Support risk management initiatives by identifying potential areas of concern and implementing appropriate control measures.
• Contribute to team discussions on process improvements, sharing insights gained from day-to-day operations to enhance overall efficiency.
• Participate actively in team meetings and collaborate closely with colleagues to achieve shared goals within tight deadlines.
• Assist with onboarding new activities or mandates by adapting existing procedures and providing feedback on implementation challenges.

What you bring:

The ideal candidate for the Cash Operations Analyst position brings proven experience from financial services organisations—particularly those operating across multiple functions or locations within Asia-Pacific. Your educational background ensures you have the theoretical foundation needed for complex operational tasks. Whether you are an experienced professional or a recent graduate from one of Singapore’s top universities with relevant internships under your belt, your analytical abilities will enable you to resolve issues efficiently.

• Bachelor’s degree or equivalent qualification is required for this position, ensuring you possess the foundational knowledge necessary for success.
• Minimum three years’ experience in a financial services organisation with proven exposure to cash operations processes across functions and locations in the Asia-Pacific region is highly desirable.
• Demonstrated ability to analyse issues thoroughly, take ownership of tasks, and drive problem resolution using established procedures is essential.
• Strong technical understanding of operations products combined with commercial awareness of end-to-end operational processes will set you apart from other candidates.
• Ability to perform effectively under pressure in a time-critical environment with tight deadlines is crucial for success in this role.
• Proven capability to manage complexity and ambiguity while maintaining focus on risk management initiatives is highly valued by the team.
• A positive attitude coupled with strong teamwork skills and a collaborative mindset are fundamental attributes sought by the hiring manager.
• Prior experience in Operations and Control functions within financial services is considered an added advantage but not mandatory for application.
• Excellent interpersonal communication skills are required for managing relationships with internal stakeholders, front office staff, and external counterparties.

What sets this company apart:

This organisation stands out as one of the most respected names in global finance due to its unwavering commitment to operational excellence and employee development. By joining their Singapore office as a Cash Operations Analyst, you become part of a culture that values teamwork, dependability, and mutual support above all else.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Duties:

• Coordinate merchant onboarding activities, including documentation review, account configuration, and onboarding support.
• Provide operational assistance and address basic merchant-related requests.
• Track onboarding milestones and monitor merchant activation progress.
• Maintain accurate records and ensure timely updates within internal systems.
• Adhere to operational procedures and compliance guidelines.
• Identify and escalate exceptions, issues, or delays to the appropriate stakeholders.

Requirements:

• Prior related working experience
• Min Diploma in Education
• Comfortable with rotating shifts once a month

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Manager - Projection Operations

• Office Location: Buona Vista, Singapore
• Working Hours: Monday - Friday 8.30am - 5.30pm
• Monthly Salary: Basic up to $14000 + Completion Bonus
• Employment Type: Full time, Contract

Company Overview

The company is a specialized clinical research unit based in Singapore, focusing on early‑phase human trials and innovative health technologies. It integrates biomedical expertise with modern digital tools to advance drug development and support global healthcare progress.

Responsibility

• Study & Operational Planning – Lead communication and liaison between internal and external cross‑functional teams to optimize protocol implementation.

• Cross‑Functional Integration – Drive coordination of CRU activities to meet study requirements efficiently.

• Subject Matter Expertise – Serve as a knowledge resource on CRU processes, IRB, and regulatory requirements for internal and external stakeholders.

• Study Design Input – Provide operational insights during study planning and ensure consistency in IRB responses.

• Project Milestone Management – Collaborate with schedulers and protocol leads to establish realistic timelines and deliverables.

• Leadership in Study Execution – Participate in protocol reviews, execution meetings, and liaise with sponsors to resolve emerging issues.

• Process Expertise & Compliance – Maintain deep knowledge of global/local policies and best practices to guide operational decisions.

• Metrics & Documentation – Ensure accurate collection of CRU metrics, maintain operational databases, and influence teams to document key decisions.

• Continuous Improvement – Identify learning opportunities, lead post‑study reviews, and share process improvements to enhance study effectiveness.

• Team Leadership & Development – Supervise, coach, and manage team members, aligning objectives with organizational priorities and driving performance outcomes.

Requirement

• Minimum Degree in science or health-related field.
• Minimum 4 years of experience in clinical research with project management and/or operational management experience.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

ALTEN Group is a world leader in Engineering and Technology consulting services providing outsourced Engineering, R&D, and IT Services for different industries such as Transportation, Defence, Energy and Security with 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN's Engineering Services in Singapore.

As a Cybersecurity Operations Lead, you will drive the mission-critical security operations/services in a 24/7 environment. Deeply integrated into operation and service team, this role is responsible for threat monitoring, incident response, vulnerability management, providing world-class security services/advisory to customers, ensuring the solution environment stay resilient and compliance to IM8 governance standards and cybersecurity practices.

You will be the primary bridge between our security engineers, operations team, internal stakeholders and our valued customers. You will ensure accurate risk communication, deliver clear remediation guidance, manage security infrastructure, drive continuous improvements and promote cybersecurity best practices internally and externally with poise and professionalism.

Responsibilities

·        Threat Monitoring &Incident Response

Ø  Oversee day-to-day security monitoring using SIEM and endpoint protection tools.

Ø  Lead incident response, containment, eradication, and root cause analysis for cybersecurity events.

Ø  Ensure clear incident classification, escalation workflows, and communication protocols.

Ø Leverage and share up-to-date threat intelligence with both internal stakeholders and customers to proactively safeguard digital assets.

·        Vulnerability & Patch Management

Ø  Primary coordinator/lead on vulnerability assessments and penetration testing engagement with third-party agencies and internal vulnerability scan exercise in regular frequencies.

Ø  Manage remediation of vulnerabilities across servers, network devices, middleware, containers and security appliances in timely manner compliance to regulatory mandate

Ø  Ensure timely patching cycles across all environments. Clear communication of findings, risk and action plans for both technical and non-technical stakeholders/customers.

·        Security Infrastructure& System Hardening

Ø  Implement, configure, and maintain security technologies (firewalls, IDS/IPS, HSM, PAM).

Ø  Oversee OS, application, and network hardening (RHEL, Windows Server, Kubernetes).

Ø  Review and approve security architecture designs for new components and projects.

·        Privileged Access Management

Ø  Govern privileged access across Active Directory domains.

Ø  Ensure segregation of duties, emergency access procedures, and periodic access reviews.

·        Governance & Compliance

Ø  Enforce compliance with IM8 cybersecurity policies and standards.

Ø  Drive audit readiness, maintain risk registers, and track remediation progress.

·        Team Leadership

Ø  Liaise with cross function teams

Ø  Ensure clear documentation, SOPs, and knowledge transfer for all security activities.

Ø  Drive continuous training and certification for team members.

Ø Deliver workshop, training or briefing to enhance the cybersecurity posture of internal stakeholder and customers

Requirements

·        Bachelor’s degree in Information Security, Computer Science, Engineering, or related discipline.

·        Minimum 5 years of proven experience in cybersecurity or information security roles supporting mission-critical operations, preferably in the public sector.

·        Strong competency in operating system security (RHEL, Windows Server), network security, and Kubernetes security.

·        Hands-on experience with two or more tools such as SIEM (LogRhythm), Vulnerability Scanner (Nessus), IAM/PAM (BeyondTrust /CyberArk), HSM, TLS/PKI, Firewalls (Check Point, Palo Alto), IDS/IPS is a must.

·        CISSP, CISM, CEH or equivalent preferred.

·        Security principles (CIA, defense in depth, least privilege).

·        Networking and OS fundamentals.

·        Identity & Access Management, cryptography basics.

·        Application security fundamentals (OWASP Top 10, secure coding principles).

·        Incident response and IM8 compliance knowledge.

·        Strong composure under pressure and ability to lead during incidents.

·        Excellent communication skills (written and spoken).

·        High integrity, attention to detail, and accountability.

·        Proactive, collaborative, and able to manage cross-functional coordination.

·        Proven track-record in customer-facing experience in cybersecurity domain will be a strong plus.

Job Scope

• Monitors and maintains current inventory levels.
• Perform critical inventory tasks to ensure the correct amount of items are in stock.
• Maintain updated and accurate records of inventory, including transfers and cycle counts
• Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports.
• Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records.
• Ensure that all the delivery in and out and production documents are recorded properly and input into our in house inventory system.
• Planning the deliveries of materials and manpower.
• Perform other administrative duties as required to ensure the smooth running of the factory office.

Requirements

• Minimum GCE ‘N’/ ‘O level
• Previously worked in an administration role
• Proficient in MS Office
• Able to work independently
• Pays attention to detail and monitors the quality of inventory

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

A Cleaning Operations Manager oversees daily cleaning services across multiple sites, focusing on staff management, quality control, client satisfaction, and safety compliance. Key responsibilities include

scheduling, training, managing inventory and equipment, controlling budgets, and ensuring adherence to health and safety regulations

Key Duties and Responsibilities

• Operations & Site Management:Oversee daily cleaning operations to ensure compliance with service agreements (SLAs) and high-quality standards.Conduct regular site inspections and audits to maintain cleanliness standards.Develop and implement operational SOPs, workflows, and productivity improvements.Resolve operational problems, complaints, and service adjustments efficiently.
• Manpower Management:Coordinate staff schedules, deployment, and attendance for multiple sites.Recruit, onboard, train, and mentor supervisors and cleaners.Manage employee performance, appraisals, discipline, and welfare.
• Resource & Financial Control:Manage the inventory of cleaning chemicals, consumables, and equipment.Manage site budgets, control operational costs, and report on financial performance.Maintain machinery in safe, operational condition.
• Compliance & Safety:Ensure all cleaning processes comply with WSH (Workplace Safety & Health) guidelines and environmental standards.Investigate accidents or safety breaches and implement corrective actions.
• Client Relations & Reporting:Act as the primary contact for clients to build relationships and handle feedback.Prepare monthly operational reports, incident logs, and performance metrics. 

The Company

Arta Finance is an AI-powered wealth platform on a mission to help people lead more successful financial lives. We combine intelligent technology, sophisticated investment capabilities, and exceptional user experiences to deliver wealth management solutions traditionally available only to the ultra-wealthy.

We're building a team of ambitious, curious, and collaborative individuals who are excited to tackle challenging problems and create meaningful impact.

The Role

We are looking for a highly organized and proactive Recruiting Operations Coordinator to support our growing hiring efforts across engineering, product, design, operations, and business functions.

In this role, you will serve as a key operational partner to our hiring managers, recruiting agencies, interviewers, and candidates. You will help ensure a seamless recruiting process by coordinating interviews, managing candidate logistics, facilitating communication across stakeholders, and driving recruiting operations with accuracy and attention to detail.

The ideal candidate thrives in fast-paced environments, enjoys managing multiple priorities simultaneously, and takes pride in creating exceptional candidate and stakeholder experiences.

What You Will Do

Recruiting Agency & Hiring Manager Coordination

• Serve as the primary point of contact between Arta hiring managers and external recruiting agencies

• Facilitate communication regarding open roles, candidate submissions, interview feedback, and hiring decisions

• Ensure agency partners have timely updates on candidate status and process changes

• Track agency performance, candidate pipelines, and recruiting activity across active searches

• Help maintain strong working relationships with recruiting partners while ensuring a high-quality candidate experience

Interview Scheduling & Candidate Logistics

• Coordinate phone screens, virtual and onsite interviews, and executive interviews across multiple time zones

• Be present in the office 4~5 days a week. For the onsite interviews, register candidates with the building reception, escort them to the meeting room.

• Ensure a smooth and professional experience throughout the interview process

• Quickly resolve scheduling conflicts and last-minute changes

Candidate & Pipeline Management

• Maintain accurate candidate records and recruiting data within the Applicant Tracking System (Ashby)

• Track interview completion, feedback collection, and hiring team responsiveness

• Assist with candidate communications, including interview invitations, status updates, and offer coordination

Offer & Hiring Support

• Assist with offer logistics and candidate closing activities in collaboration with the hiring managers, who will directly communicate the offer details with candidates

• Coordinate offer letters for signing, and transition to the Office Manager for the onboarding handoffs

• Support ad hoc recruiting projects and hiring initiatives as the company scales

Who You Are

• Minimum 3 years of recruiting coordination experience within a technology company, high-growth startup, or fast-paced recruiting environment

• Proficiency with Applicant Tracking Systems (Ashby preferred) and scheduling tools

• Demonstrated experience supporting multiple concurrent hiring processes and stakeholders

• Strong experience coordinating interviews across multiple time zones and seniority levels

• Exceptional organizational skills with strong attention to detail

• Ability to manage competing priorities while maintaining a high level of accuracy and responsiveness

• Excellent written and verbal communication skills

• Strong stakeholder management skills and a customer-service mindset

• Comfortable working independently in a dynamic, fast-moving environment

Nice to Have

• Experience supporting technical recruiting teams

• Experience working with external recruiting agencies and search firms

• Experience supporting global hiring across North America, APAC, and EMEA

• Familiarity with recruiting metrics, reporting, and process optimization

• Previous experience in fintech, AI, SaaS, or other high-growth technology companies

The Office Operations Executive will be responsible for the following:

Hard Services Management

Manage Facility PPM (Planned Preventive Maintenance) Calendar for Mechanical, Electrical and Plumbing Equipment/Infrastructure
•    Validate the PPM Calendar and ensure that there are corresponding maintenance contracts in place
•    Facilitate the execution of the plan according to the aligned frequency, including provision of necessary HSS&E Documentation and adherence to safety procedures
•    Maintain required documentation of maintenance activities  
•    Manage necessary internal and external communications related to required works
Coordinate Base Building/Campus PPM, including Fire Safety Requirements
•    Facilitate access to SLC Office Block A to base building vendors, including managing any required HSS&E documentation
•    Assume Fire Warden responsibilities for the Office Block users, including facility vendors (e.g. cleaners) 
Manage necessary internal and external communications related to required Activities

Soft Services Management

Cleaning & Cleaning Supplies
•    Review and validate current SOW with cleaning vendor and monitor adherence to the specified contract scope
•    Manage attendance of cleaners, including training of identified back fill 
•    Manage requests for additional cleaners works 
•    Monitor and manage performance of cleaning vendor vis-à-vis contract KPIs and visual quality assurance (i.e. cleanliness and hygiene standards are maintained)
Plant Maintenance
•    Validate the agreed maintenance schedule
•    Support any additional requirements
Security (Block A Office Only)
•    Facilitate required maintenance schedule, including any system / patch upgrades
Coffee Machine and Water Dispenser
•    Facilitate required maintenance schedule
Pest Control
Arrange for any ad hoc facility pest control requirements

Reception and Mail Management

• Provide visitor access to L2 Main Door during office hours (carried out remotely on an ad-hoc basis)
• Facilitate courier/delivery pick-up
• Facilitate mail delivery and ensure that mail is sorted and stored in an orderly manner

Repairs & Maintenance

Carry out daily site walks to proactively identify faults/service gaps/ repairs
Manage resolution of requests/issues/fault raised by users on site 
Manage all repairs / maintenance works (either identified during site walk or raised by users)
•    Engage relevant vendor 
•    Schedule inspection 
•    Facilitate entry and execution of works
•    Validate acceptance/issue resolution
Manage all necessary internal and external communications

Pantry & Office Supplies Management

Manage pantry and office supplies to ensure:
•    Timely and adequate stocking of agreed consumables
Storage of relevant items in a clean and orderly manner 

Office Operations
Maintain all relevant documentation specific to the facility, including but not limited to:
•    As Built Drawings
•    OMM (Operating Manuals)
•    Maintenance Contracts
•    Regulatory approvals, if applicable
•    Locker and Storage allocations
Maintain and manage facility equipment and fixtures, including but not limited to:
•    Key Press (Maintain access, completeness and proper tagging)
•    First Aid Kits
•    AED
Visitor and JML Support
•    Manage security access to Block A RHO Only (Add, Remove and Manage access database)
•    Manage locker and storage access in accordance with Joiner/Mover/Leaver Access
Facility Contract Management
•    Maintain database of facility related contracts
•    Manage contract milestones (i.e. inform of notice period, expiry dates and other critical milestones)
•    Support procurement activities, if required (e.g. request for quotations, facilitate vendor inspections)
PO Management
•    Manage the raising and receiving of relevant facility-related expenses
•    Support vendor onboarding
•    Ensure timely creation of POs 
•    Track payment of invoices on a monthly basis
Track overall facility related expenses on a monthly basis

Event Management

Support the planning and coordination of internal events, meetings, and office activities

Ad Hoc

Manage the remainder and end of the Defects Liability Period 
Support any minor additions/ improvements on site
Support asset tagging exercises if needed

The candidate is expected to satisfy the following criteria: -

• Diploma or Degree in Facilities Management, Building Services / Engineering (Mechanical, Electrical), or Business Administration / Operations Management
• Fire Safety / Fire Warden certification 
• Workplace Safety & Health (WSH) certification

Specific experience in the following areas:

• 1-2 years of experience in Facilities management / building operations and office administration or corporate services
• Managing PPM (Planned Preventive Maintenance) schedules 
• Vendor and contract management
• Office operations (cleaning, security, pantry, etc.)
• Managing inbound / outbound mails
• Coordinating maintenance works (MEP systems, fire safety, pest control) and workplace services and corporate office environment
• Microsoft Excel / Powerpoint
• Basic understanding of Procurement processes

Key Responsibilities

• Manage the operations of the warehouse
• Monitor and maintain accurate inventory records across systems and physical stock
• Ensure timely updating of inventory movements including receipts, issues, transfers, and adjustments
• Conduct regular stock counts, cycle counts, and assist with physical inventory audits
• Identify and investigate inventory variances, shortages, or excess stock and report findings
• Coordinate with warehouse and logistics teams to ensure proper storage and handling of materials
• Support procurement and planning teams by providing inventory status
• Ensure compliance with company policies, internal controls, and audit requirements

Required Skills & Qualifications

• Diploma in Related fields
• Minimum 5 years of related experience
• Strong knowledge of inventory control practices and stock management
• Proficiency in MS Excel and ERP/EWM systems (SAP)
• Attention to detail with strong documentation skills
• Ability to coordinate with cross-functional teams

Job Description

• Industry/ Organization Type: Freight Forwarding/ Warehousing
• Position Title: Airfreight Operations Executive
• Working Location: Changi Cargo Complex
• Working Hours: Mon to Fri (9am – 6pm), Alternate Sat (9am – 1pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage daily air freight import and export operations.
• Liaise with airlines, agents, transport providers, and customs authorities.
• Prepare shipping documents including AWB, permits, and import/ export declarations.
• Track cargo movements and ensure shipments are delivered on schedule.
• Communicate shipment updates with customers and vendors.
• Handle booking arrangements and secure cargo space with airlines.
• Ensure adherence to Dangerous Goods (DG) and airfreight regulatory requirements.

APPLY NOW!!!

• At least 1–2 years of experience in airfreight operations (import/ export).
• Familiar with airfreight documentation and customs clearance procedures.
• Strong communication and coordination abilities.
• Proficient in Microsoft Office and freight management systems.
• Able to work independently and manage urgent shipments.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84009 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Manager - CRU Operations

• Office Location: Buona Vista, Singapore
• Working Hours: Monday - Friday 8.30am - 5.30pm
• Monthly Salary: Basic up to $14000 + Completion Bonus
• Employment Type: Full time, Contract

Company Overview

The company is a specialized clinical research unit based in Singapore, focusing on early‑phase human trials and innovative health technologies. It integrates biomedical expertise with modern digital tools to advance drug development and support global healthcare progress.

Responsibility

• Study Portfolio Alignment – Work closely with management to align and oversee the CRU’s study portfolio.

• Cross‑Functional Integration – Drive coordination across CRU teams to deliver study requirements effectively.

• Operational Leadership – Provide leadership in study execution, participating in protocol reviews, execution meetings, and liaising with sponsors/CROs to resolve issues.

• Subject Matter Expertise – Act as a resource on CRU processes, IRB, and regulatory requirements; provide input on study design and feasibility.

• Project Oversight – Lead implementation of high‑priority clinical studies and oversee non‑clinical projects impacting CRU operations.

• Documentation & Improvement – Ensure proper documentation of decisions and share process improvements; conduct root cause analysis and implement CAPAs.

• Regulatory Compliance – Ensure adherence to protocols, IRB/regulatory requirements, GCP, global policies, and SOPs.

• Audit & Inspection Support – Perform self‑assessments and actively participate in audits and regulatory inspections.

• Equipment & Systems Oversight – Manage equipment lifecycle, act as system owner where appropriate, and oversee IRB submissions and SOP reviews.

• People Management – Attract, coach, and manage team members; define objectives aligned with organizational priorities and drive performance outcomes.

Requirement

• Minimum Degree in science or health-related field.
• Minimum 8 years of experience in clinical research with project management and/or project management experience.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Build Your Career with Dimerco

Looking to level up? Join Dimerco and unleash your potential!

We’re looking for responsible, self-motivated individuals ready to grow in the fast-paced world of global shipping and logistics. At Dimerco, we provide a supportive learning environment, professional training, and pathways to career success. Our mission is simple yet powerful: to open doors for talented people and equip them with the skills to achieve their career dreams.

About Dimerco

Dimerco Express Group helps businesses move goods around the world smoothly by managing international shipping, customs compliance, and warehousing. Our projects primarily connect Asia’s manufacturing and logistics hubs with each other, and with North America and Europe, creating seamless trade links across continents. Founded in Taiwan in 1971, Dimerco has grown into a worldwide network, serving customers through more than 150 offices, 80contract logistics operations, and over 200 strategic partner agents across China, India, Asia Pacific, North America, and Europe.

Job Description

• Prepare and process all air export cargo documentation, shipping documents, and customs declarations accurately and timely.
• Coordinate daily operational activities and shipment transactions with internal departments, customers, overseas agents, airlines, and service providers.
• Ensure compliance with company SOPs, customs regulations, security requirements, and industry standards.
• Track and monitor shipment movements, proactively updating customers and stakeholders on shipment status and any operational issues.
• Maintain accurate operational records and ensure timely completion of assigned tasks.
• Undertake any other duties and responsibilities assigned by Management from time to time.
• Handle all air export-related enquiries and provide timely support to internal and external.

Job Requirements

• ITE, Diploma, or equivalent qualification in Logistics, Supply Chain, Business, or a related field.
• Candidates with relevant experience in air freight, freight forwarding, or logistics operations are preferred. Entry-level candidates with a willingness to learn are welcome to apply.
• Basic knowledge of air export procedures, shipping documentation, and customs regulations will be an advantage.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Strong communication and interpersonal skills with the ability to coordinate effectively with customers, vendors, and internal stakeholders.
• Able to multitask, prioritize workload, and work efficiently in a fast-paced environment.
• Meticulous, responsible, and attentive to details.
• Positive attitude, team player, and willing to learn and adapt to operational requirements.
• Able to work independently while contributing effectively as part of a team.

Why Join Dimerco?

Want to be part of a company that’s shaping the future of international freight and logistics? At Dimerco, your growth matters! We provide:

• Training and career support: structured programs to help you grow professionally.
• Global exposure: collaborate with international colleagues and gain opportunities to travel abroad.
• Effective communication: a flat structure that minimizes hierarchy and organizational layers.
• Cross-functional collaboration: work closely with diverse teams across regions and disciplines.
• Innovation-driven culture: leverage technology and new solutions to stay ahead in logistics.
• Career mobility: opportunities to take on global assignments and advance within the organization.

What are you waiting for? Hit apply!

• Up till $8,000 Basic + Bonus

• 5.5 days work week

• Growing Brand

• Cross-Functional Leadership Exposure
  

Our Client, an established bakery specialising in healthy pastries, is inviting qualified candidates to fill the position as Operations Manager.

RESPONSIBILITIES:

• Coordinate with Sales/Management:

• Hold a weekly meetings with management/sales to review sales forecasts, customer orders, and delivery schedules for the coming week

• Use sales data to adjust production schedules

• Suggest product portfolio amendments to optimize production, resources and timely delivery using product master database
  

REQUIREMENTS:

• Minimum 10 years of relevant experience in manufacturing bakery experience

• Need to have baking knowledge

• Need to be hands on to assist

• Proficient in SOPs and ISO management for bakery

• Experience with food products for supermarkets shelves (retail products) is a plus

• Experience in leading R&D projects

• Manage a team of 15/20

• Proficient in SOPs and ISO/Halal management for bakery

• Must be from Production Bakery Industry (Gluten Free or Vegan is a plus)  

Responsibilities:

• Manage and lead the Service Desk and staffs to provide 1st level technical support.
• Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
• Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.
• Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.
• Take overall responsibility for incident management and request fulfilment (if any).
• Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.
• Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.
• Allocate more complex calls and emails to the relevant IT Support member.
• Arrange for external technical support where problems cannot be resolved within L1
• Manage Service Quality Assessment and Coach the agents on proper handling approaches.
• Provide Domain Briefing/ Training to new joiners.
• Able to front Service Desk to stakeholders for clarification and enquiries.

About you:

• Minimum Diploma in IT relevant discipline.
• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.
• To have a minimum of 3-years end-user support experience, desktop, or technical service desk. About 2-years' experience in leading a Service Desk team of at least 15 agents.
• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Experience in Situational Management to provide Ad-hoc instructions to the team.
• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.
• Experience in managing Complaints, identify training needs and coaching SD agents.
• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

Notes:

• Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)
• Weekend duty as per roaster to support emergency cases.