Total 540 technical analyst job vacancies in Business Management / Project / Planning category

*Only Singaporeans will be considered*

Key Responsibilities:

Requirements Gathering and Analysis:

• Conduct stakeholder interviews and workshops to gather business requirements.
• Analyze and document current business processes and workflows.
• Identify opportunities for process improvement and automation using ServiceNow.

Solution Design:

• Translate business requirements into functional specifications for ServiceNow implementation.
• Design and document proposed ServiceNow solutions, including process flows, data models, and integrations.
• Collaborate with technical teams to ensure feasibility of proposed solutions.

Implementation Support:

• Assist in configuring and customizing ServiceNow modules to meet business needs.
• Develop and maintain ServiceNow reports, dashboards, and KPIs.
• Participate in testing activities, including user acceptance testing (UAT).

Continuous Improvement:

• Monitor ServiceNow usage and performance metrics.
• Identify and recommend opportunities for ongoing platform optimization.
• Stay updated on ServiceNow releases and new features, assessing their potential value to the organization.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 2+ years of experience as a Business Analyst, preferably in IT Service Management.
• Proven experience with ServiceNow platform, including at least one full implementation cycle.
• Excellent analytical and problem-solving skill.
• Strong communication and stakeholder management abilities.
• Proficiency in creating process flows, use cases, and other business analysis artifacts.

Preferred:

• ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist).
• Experience with multiple ServiceNow modules (ITSM, ITOM, ITBM, etc.).
• Strong understanding of ITIL framework and best practices.
• Knowledge of scripting languages (e.g., JavaScript) and database concepts.
• Agile/Scrum methodology experience.
• Project management skills.

We are looking for a Business Analyst with a keen interest in business processes and process re-engineering. The ideal candidate will be a part of IT Applications team to support the in-house applications. 

Mandatory Skill-set

• Degree in Business Administration, Business Analytics, Information Technology, Computer Science;
• Must have 4-6 years of experience in a Business Analyst role in delivering and supporting IT applications;
• Must have experience in gathering requirements, performing gap analysis, and preparing documentation;
• Demonstrated understanding of business needs with a strong interest in business process analysis and re-engineering; 
• Foundational knowledge of SQL, including the ability to write and understand queries;
• Exceptional verbal and written communication skills for effective collaboration with stakeholders;
• Strong problem-solving abilities and the capacity to develop innovative solutions.  

Desired Skill-set

• Experience in Hospitality/ Leisure based applications;
• CBAP (Certified Business Analysis Professional) certified.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements, supporting multiple applications systems and platforms;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Create and execute testing plans and coordinate User Acceptance Test (UAT);
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website

(https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office. 

We are currently seeking a high calibre professional to join our team as an Alternatives Transformation Business Analyst.

In this role you will:

• Lead the end-to-end business analysis activities across complex change initiatives within Alternatives
• Elicit, analyse, and document business requirements using appropriate methodologies
• Ensure robust data governance and data quality standards across the Alternatives platform
• Lead solution design for key Alternatives initiatives, including front-to-back operating models, portfolio management, valuation, and reporting solutions
• Work closely with technology teams to translate business requirements into scalable and compliant system designs
• Conduct thorough data analysis and business process mapping for current state processes and target state solutions
• Lead cross-functional architecture design sessions and working groups involving business, operations, and IT representatives to assess current-state processes and define future-state operating models supporting scalability and growth
• Design and document business process models and workflows across multiple lines of business in Alternative Asset Management

To be successful you will need:

• Experienced in Asset Management or Alternatives with deep understanding of private markets (private equity, private credit, real assets, hedge funds)
• Proven experience as a Business Analyst or Solutions Architect within financial services or investment management
• Strong data analysis and reporting skills, including experience with SQL and other analytical tools
• Exposure to front-to-back operating models in Alternatives, with hands-on experience with leading alternatives asset management platforms (e.g., Allvue, eFront, Arcesium, Anaplan, Citco Unity or similar)
• Experience within a top-tier investment bank, asset manager, or alternatives-focused financial institution
• Experience with emerging technologies such as artificial intelligence, machine learning, and blockchain in alternatives context
• Strategic thinker with the ability to translate business vision into technical and operational execution

Opening up a world of opportunity
www.hsbc.com/careers
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HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.
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• Support the implementation of the Securities and Fiduciary Services products on Risk & Control related projects.

• Support user community on business queries and guidance on better usage of the system on daily BAU activities.

• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.

• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.

• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team

• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.

• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.

• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.

• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

• To support UAT testing of any ad hoc or upcoming releases on system enhancements.

• To maintain updated standard operating procedures and adherence to risk and changes in global operating environment

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

1. Technical & Platform Expertise

Deep mastery of Workday integration technologies to deliverreliable, maintainable solutions.

• Proven capability across Workday Integration tools (Studio, EIB, PECI, WECI, RaaS).
• Strong understanding of integration patterns, data flows, and downstream dependencies.
• 6+ years of experience in Workday integrations, including at least 2 full-cycle deployments
• Certified in Workday Integration Core or Workday Studio

·    Familiarity with Workday security fundamentals is an advantage.

2. Advanced Studio Development

Ability to independently design, build, and debug complex WorkdayStudio integrations.

• Delivers production‑grade Studio solutions with robust logging, error handling, and XSLT.
• Applies reusable components and best practices to reduce technical debt.

3. Functional & Domain Awareness

Understands HCM business processes to align integration logic withpolicy and operations.

• Maps data accurately across Core HCM/Finance and external systems.
• Anticipates functional impacts and edge cases in cross‑agency scenarios.

4. Integration Governance & Security

Builds integrations that are secure, compliant, and scalableacross the enterprise.

• Applies Workday security rules, encryption, naming/versioning standards.
• Designs for auditability, resilience, and long‑term operability.

5. Reporting, Monitoring & Access Control

Enables integrations through the right reporting and securityconfigurations.

• Configures RaaS and outbound EIBs with controlled access via domain/report security.
• Uses logs, alerts, and traceability tools for proactive issue resolution.

6. Problem Solving & Reliability Engineering

Rapidly diagnoses issues and strengthens integration robustness.

• Troubleshoots incidents efficiently and implements reusable fixes.
• Improves stability through better observability and design patterns.
• Hands-on with EIB, PECI, WECI, Workday Studio, custom reports, security

7. Communication & Stakeholder Engagement

Bridges technical and functional teams to ensure sharedunderstanding and alignment.

• Clearly explains integration designs and trade‑offs to non‑technical stakeholders.
• Walks teams through architecture, risks, and dependencies.

8. Mentoring & Capability Building

Strengthens organisational capability beyond individual delivery.

• Team leading experience
• Reviews code, promotes standards, and shares reusable assets.
• Coaches junior developers and testers to uplift overall maturity.

Working Location : Central

Looking for a Business Analyst with at least 4-7 years ofrelevant experience (Strong experience in Workday)

**We regret to inform that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Key responsibilities include:

• Review product specification, functional specification, and work-related materials, analyse systems gaps and business processes and recommend improvements.

• Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders.

• Ensuring risk and compliance standards are followed for every changes.

• Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document.

• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements.

• Access the feasibility, benefits and risks of new IT solutions; recommend process improvements and ensure IT solution align with business needs and adherence to risk and compliance standards.

• Define test scope and formulate test plans, participate in user acceptance and update test results with proper documentation.

• Prepare user guide and conducts training to operational users on any new deployment.

Qualifications & Competencies:

• Diploma in Information Technology or Business Information Systems

• Minimum 3 years of working experience in business analysis and user acceptance testing in insurance domain.

• Candidates with working experience in Insurance operations and processing can be considered.

• Business Analysis skill in delivering business requirement process.

• Project management skill in executing and managing user acceptance testing and planning.

• Savvy in the application of latest technology.

• Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains.

• Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.

• Excellent oral and written communication including listening and dispute resolution skills. Demonstrate strong interpersonal and consultative skills.

• Strong multi-tasking skills and ability to perform under pressure and meet tight deadlines.

In our Corporate Development & FP&A team, you will play a pivotal role in digitalising our reporting landscape—transforming complex, raw data into clear insights and actionable recommendations.

Your analysis will directly support the Group’s strategic decision-making, from evaluating M&A opportunities to enhancing the performance of our healthcare business units.

This is a hybrid role focusing on two core pillars:

Strategic FP&A

• Monitor monthly financial and operational KPIs (e.g., patient volume, average bill size, clinic utilization) to identify growth levers and strategic recommendations.
• Maintain and improve automated Power BI dashboard to provide the leadership team with real-time visibility on clinic performances.
• Assist in the annual budgeting cycle and perform monthly variance analysis to uncover cost-saving and operational improvement opportunities.
• Partner with the Finance team to identify and eliminate manual bottlenecks. 

Corporate Development& M&A

• Build robust DCF and ROI models to evaluate new clinic openings and potential M&A acquisitions.
• Assist in due diligence and strategic research for corporate expansion initiatives.
• Support the integration of newly acquired entities, ensuring financial reporting alignment and process standardization. 

Minimum Requirement:

• Education: Bachelor’s degree with honours in accountancy, finance, business analytics, ora related field from a reputable university (NUS, NTU, SMU, or overseas equivalent).

• Attention to Details: High level of accuracy working with large and complex dataset; take ownership in maintaining zero-defect deliverables.

• Motivation & Initiative: Proactive and self-motivated attitude, with a willingness to acquire new skills and challenge the status quo.

Optional:

• Experience: Prior internships or graduate experience in Big 4, Corporate Finance, or the Healthcare sector.

• Professional Certification: ACCA, CPA or CFA (minimum Level 2 candidate).

IT proficiency:

• Exposure to Advanced Excel (Power Query), data visualisation (Power BI/Tableau),database (SQL), or automation tools (Python / Power Automate).

Job Summary

We seek a Senior Business Analyst (Techno-Functional) to bridge business needs with technology solutions, driving stakeholder engagement and translating requirements into actionable technical deliverables.

Responsibilities

• Gather, analyze, and document business requirements by engaging with stakeholders to ensure clarity and completeness
• Translate business needs into detailed functional and technical specifications for technology teams
• Collaborate with technology teams, data engineers, and developers to align solutions with business objectives
• Facilitate workshops, stakeholder discussions, and requirement walkthroughs to validate and refine requirements
• Support data-driven initiatives by working with data pipelines, reporting needs, and analytics teams to enable informed decision-making
• Ensure alignment between business expectations and technical delivery throughout project lifecycles
• Participate in User Acceptance Testing (UAT) to validate solution functionality and support successful implementation
• Identify process improvement opportunities and recommend actionable solutions to enhance business operations

Preferred competencies and qualifications

• Prior experience in the Insurance industry is nice to have but not a must have.
• Exposure to Data Engineering environments or projects
• Experience using tools such as SQL, Jira, Confluence, or similar platforms

Other Information

• Opportunity to work on enterprise-scale projects
• Exposure to data and digital transformation initiatives
• Collaborative and growth-oriented work environment

• 6years of experience in the field of business analysis.
• Ability to analyse complex data sets, identify patterns, and derive meaningful insights to support decision-making and problem-solving.
• Excellent verbal and written communication skills to effectively interact with stakeholders, convey technical information clearly and create comprehensive documentation.
• Understanding of business processes, workflows, and industry-specific knowledge to align solutions with organisational goals and strategies.
• Capability to identify issues, evaluate alternatives, and propose innovative solutions to address business challenges.
• Familiarity with business analysis tools, data analysis software, and an understanding of software development methodologies
• Expertise in gathering and documenting detailed business requirements, creating functional specifications, and user stories.
• Skill in managing relationships and expectations among diverse stakeholders, including clients, users, developers, and management.
• Ability to adapt to changing project scopes, priorities, and timelines while remaining focused on delivering quality outcomes. Previous experience in Insurance Domain is a value add - Data Engineer understanding make it more effective

• Company: Investment Company

• Location: Central
  

Job Description:

Our Japanese buy-side client is looking for an Analyst to join their team. As a Business Research Analyst, you will be responsible for conducting comprehensive business analyses and market research for our fund investment partners.

Key Responsibilities:

• Conduct thorough business analysis of current and potential investment partners as well as the business environment and regulations of the countries in which they are located at.

• Identify patterns and market trends across industries and regions to assess the feasibility and soundness of the partners' businesses.

• Perform company analysis and provide support for investment projects, ensuring effective post-investment follow-up.

• Conduct research and analysis on potential new investment opportunities.

• Prepare reports and presentations for internal investment committees or community stakeholders.

• Review and evaluate contractual agreements related to investment activities in English.

• Create persuasive slide decks and reports for HQ.

• At HQ's request, visit our collaborating investment partners to better understand their business environment.

• Other ad-hoc duties including general affairs related matters as assigned by the Management.
  

Job Requirements:

• Minimum of 5 years of experience in business research, market research, or a related field.

• Sound understanding of funds and investments.

• With related experience in performing quantitative research on private companies.

• Fluent in Japanese (business level or above) to liaise with Japanese-speaking stakeholders and HQ in Japan will be an advantage.
  

Interested applicants please apply directly for further shortlisting review

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

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Jeffrey Koh Kok Ann
EA Registration No: R1770345
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
EA License No:90C4069

• Well Established Company
• Basic $4500 - $5000 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong West (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

Business Reporting

• Prepare, analyse, and present monthly / weekly operational reports.
• Ensure proper, accurate, and timely data update in the ERP system
• Identify data discrepancies and drive corrective actions with relevant stakeholders
• Present reports, analysis, and insights to management during face to face (FTF)meetings
• Support management with ad hoc analysis as required

Establish and maintain a data management framework, including:

• Data ownership and accountability
• Standard definitions and reporting logic
• Regular data validation and controls

Project& Program Management

• Lead multiple cross functional programs and projects across departments
• Ensure projects are delivered on time, within scope, and aligned with business objectives
• Project planning and coordination, providing regular progress tracking
• Structured project update reporting to project sponsors and management

Job Requirements:

• Possess minimum Degree in Business or related field with minimum 2 years relevant working experience
• Strong analytical and reporting skills
• Advanced proficiency in Excel /data analysis tools
• Strong attention to detail with ahigh standard for data accuracy

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Role:

• Collaborate with global stakeholders to elicit, analyse, and document business requirements for EMS enhancements and platform transitions, ensuring alignment with overarching product and regulatory strategies.
• Develop comprehensive business specifications, including epics, initiatives, objectives, and key result in partnership with Product Managers and Product Owners.
• Conduct thorough gap analyses by building a strong understanding of current EMS functionalities and execution flows, comparing them against future-state platform capabilities.
• Translate product strategy into actionable deliverables such as user stories, process diagrams acceptance criteria, and traceable requirements documentation.
• Lead coordination efforts in implementing the new Global EMS platform, working closely with external vendors, IT teams, and control functions to ensure timely and compliant delivery.
• Demonstrate in-depth knowledge of order routing, order execution, and full trade lifecycle events within electronic trading environments.
• Leverage expertise in pre-trade compliance mechanisms—including suitability assessments, credit checks, and risk controls—to shape system requirements.
• Possess strong familiarity with financial instruments such as Equities, Exchange-Traded Derivatives (ETDs), Bonds, Funds, and Structured Products, particularly within wealth management contexts.
• Drive integration initiatives using modern APIs and protocols, including FIX, for broker/market connectivity and real-time execution workflows.
• Advise on scalable integration patterns and contribute to the design of reliable, high-performance interfaces between internal systems and external partners.

Requirements:

• Exceptional communication and facilitation skills—able to engage senior stakeholders, technical teams, and regulators with clarity and precision.
• Skilled at influencing without direct authority, navigating matrixed organizations, and building consensus across diverse groups.
• Minimum 7 years of business analysis experience, preferably within investment banking or capital markets, with proven exposure to trading systems.
• In-depth understanding of Execution Management Systems (EMS), front-to-back trading workflows, and wealth management operating models.
• Hands-on experience with API-driven integrations (REST, HTTPS, FIX) and system interoperability in low-latency environments.
• Strong analytical abilities with a track record of solving complex business problems through structure thinking and data-informed insight.
• Familiarity with regulatory frameworks affecting trading and execution (e.g., MiFID II, best execution obligations) is highly desirable.

EA Reg.No. 25C2690 | EA License No. R1330510

About the Role
We are looking for an experienced Senior Business Analyst to join a global Core Banking IT team supporting an international banking platform deployed across multiple regions. This role focuses on analysing business requirements and supporting the testing of payment systems, including integration with a global payments platform.

You will work closely with stakeholders across business, operations, and technology teams to deliver high-quality solutions and ensure systems meet evolving business and regulatory needs.

Key Responsibilities

Business Analysis

• Gather, analyze, and document business requirements through workshops, discussions, and stakeholder engagement
• Review and validate Business Requirement Documents (BRDs) and translate them into functional specifications
• Collaborate with solution architects and technology teams to define and align on solutions
• Act as a liaison between business users, operations teams, and developers
• Prepare and maintain documentation such as BRDs, Functional Specification Documents (FSDs), and related artefacts
• Support product documentation, training materials, and stakeholder communications
• Identify risks, manage issues, and facilitate discussions across teams to ensure project progress

Testing & Quality Assurance

• Plan and execute testing activities across functional, integration, regression, and user acceptance testing (UAT) phases
• Develop and maintain test scenarios, test cases, and test libraries
• Review and validate test coverage for core banking and payment systems
• Collaborate with SIT and UAT teams to ensure alignment with business requirements
• Track, manage, and report defects using appropriate tools, ensuring timely resolution
• Provide regular updates on testing progress and outcomes to stakeholders
• Support business users during UAT and ensure readiness for system releases
• Lead defect management and coordinate resolution across teams

Requirements

• At least 8 years of relevant experience as a Business Analyst in banking or financial services
• Strong experience in payment systems and core banking applications
• Proven experience in requirement gathering, documentation, and stakeholder management
• Solid understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and defect management processes
• Hands-on experience in functional testing, system integration testing, and UAT
• Familiarity with tools such as JIRA, ALM, or Quality Center
• Strong analytical, problem-solving, and communication skills
• Ability to manage multiple stakeholders and work in a collaborative environment

Domain Knowledge

• Good understanding of payment systems, including clearing and settlement processes
• Familiarity with ISO 20022 messaging standards, SEPA (SCT, SDD, Instant), and SWIFT payments
• Knowledge of payment products such as telegraphic transfers (TT), RTGS, payroll, bulk payments, and cheque processing
• Experience with reporting formats such as CAMT53/54, MT940/942, and related payment reporting standards
• Understanding of payment hubs, ACH systems, and real-time payment processing

Technical Skills

• Experience with testing methodologies and tools
• Familiarity with Cucumber for behaviour-driven testing
• Working knowledge of data and streaming technologies such as Kafka
• Exposure to tools such as Elasticsearch and Kibana for monitoring and analysis
• Basic understanding of graph databases (e.g. JanusGraph) is an advantage

Preferred Qualifications

• Experience in areas such as corporate banking, trade finance, liquidity management, or compliance (e.g. AML)
• Familiarity with Agile methodologies and working in Agile teams
• Experience working in international or multi-location project environments
  
  EA Number: 11C4879

• Partner with the Delivery Manager to plan and coordinate design, testing, and implementation activities, including defining timelines and effort estimates.
• Collaborate closely with business analysts to elicit, analyze, and validate user, business, and system requirements, and translate high-level product vision into detailed technical requirements alongside solution architects.
• Conduct functional impact assessments, risk evaluations, and fit-gap analyses to compare current and future state processes in collaboration with technical leads.
• Develop functional solution designs aligned with CLM workflows and Fenergo capabilities, while addressing technical constraints, and lead cross-functional teams to ensure seamless integration.
• Prepare and document functional specifications, obtain stakeholder buy-in, and secure formal approval on proposed solutions.
• Maintain end-to-end traceability between business requirements and final technical deliverables.
• Configure policy rules, workflows, data mappings, and user interface behavior to deliver high-quality solutions aligned with CLM processes.
• Support system testing by working with the Test Manager and SMEs to validate that solutions meet requirements, and assist in integration and user acceptance testing, including defect triage.
• Work with technical leads to define implementation strategies, system configurations, and operational runbooks for integrated solutions.
• Contribute to migration design and data mapping activities, ensuring data accuracy across domains, and validate reconciliations with business analysts.
• Develop and deliver user training materials, and provide ongoing support to promote effective system adoption and usage.
• Investigate and resolve incidents, perform root cause analysis, and escalate issues to the Project Manager when necessary.

Requirements:

• Bachelor’s degree in Business Administration or a related discipline.
• 7–10 years of experience as a Business or System Analyst within banking, financial services, or consulting environments.
• Strong analytical thinking, problem-solving ability, and attention to detail.
• Excellent communication and presentation skills.
• Strong interpersonal skills with a proactive and positive mindset.
• Proven sense of ownership and accountability in delivering tasks.
• Ability to work effectively both independently and within a team.
• CBAP certification is an added advantage.
• Technical background with a solid understanding of the Software Development Life Cycle (SDLC) is preferred.
• Familiarity with CLM and Fenergo solutions is a plus.

To apply, please visit www.gmprecruit.com and search for Job Reference: 5WY4V665

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by GMP Technologies (S) Pte Ltd and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at GMP Technologies (S) Pte Ltd’s website and [https://www.e2i.com.sg/pdpa/].”

Specialist IS Business System Analyst (DeltaV)

Amgen Singapore Manufacturing

HOW MIGHT YOU DEFY IMAGINATION?

Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneer biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring a Specialist IS Business System Analyst (DeltaV) in Amgen Singapore Manufacturing.

Live

What you will do

Responsibilities

As a member of the Digital, Technology & Innovation (DTI) organization, this role provides technical and operational leadership for Emerson DeltaV and AVEVA PI Systems supporting automated manufacturing processes at Amgen Singapore Manufacturing (ASM).

The DeltaV and PI System Specialist serves as the System Owner and subject matter expert (SME) for the DeltaV system and PI environment, ensuring system reliability, compliance, and availability while enabling advanced analytics, data integration, and digital manufacturing initiatives.

System Ownership and Compliance

• Serve as System Owner for Emerson DeltaV systems and AVEVA PI System, ensuring reliability, data integrity, and continuous GMP compliance.
• Execute changes to systems under strict change control to optimize performance and maintain validated state.
• Maintain documentation and audit readiness for inspections and regulatory submissions.
• Lead system qualification, validation, and lifecycle management activities.
• Perform system changes under strict GMP change control to optimize performance and maintain validated state
• Lead system lifecycle management in accordance with Amgen’s global standards and corporate programs.
• Conduct periodic reviews (SOPs,audit trail, access management, GMP periodic reviews etc).
• Support data integrity assessments, audit preparation, and inspection readiness activities.
• Ensure system documentation, configuration records, and validation deliverables are up to date and audit ready.

Operations and Service Delivery

• Lead service operations, including SLA negotiation, supplier management, and service performance monitoring.
• Ensure delivery service meets business and compliance requirements while maintaining cost efficiency.
• Oversee system maintenance, OS/application patching, backup, disaster recovery, and business continuity.
• Implement and maintain cybersecurity controls aligned with enterprise security frameworks.
• Drive lifecycle planning and proactive risk management to ensure system stability and scalability.

Technical Expertise and Integration

• Lead or support troubleshooting of system and process issues with cross-functional teams (Automation, Process Engineering, Quality, and Global Platform Team).
• Drive root-cause analysis and implement preventive/corrective actions to sustain reliable operations.
• Ensure stable integration between DeltaV, PI, MES, and other manufacturing systems.
• Administer and maintain AVEVA PI components, including PI Data Archive, Asset Framework (AF), PI Vision, SQL, and interfaces (OPC, EMDVB, MES, etc.).
• Manage system interfaces across the manufacturing technology stack, ensuring accurate and timely data flow.
• Collaborate with site and global teams to ensure system design and architecture align with enterprise data strategy.

Projects and Continuous Improvement

• Lead or support projects involving PI System upgrades, data migration, and new interface implementation.
• Support capital and site projects with data collection, historian integration, and performance visualization.
• Contribute to digital transformation initiatives, including data analytics, IIoT, and machine learning applications.
• Develop and implement strategies to improve system performance, data availability, and user experience.
• Identify and adopt emerging technologies that strengthen Amgen’s digital manufacturing capabilities.

Win

What we expect of you

Basic Qualifications

• Doctorate degree in in Computer Science, Information Systems, Engineering, or Life Sciences OR
• Master’s degree in Computer Science, Information Systems, Engineering, or Life Sciences and 2 years of directly related experience OR
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or Life Sciences and 4 years of directly related experience OR
• Diploma and 8 years of directly related experience
• 10+years of experience supporting manufacturing information systems, ideally in biotechnology or pharmaceutical operations.
• Strong background in DeltaV system design, configuration and administration.Knowledge about PI historian systems, process automation, and data analytics for biotechnology or pharmaceutical operations.
• Experience with virtualization, server administration, and industrial network environments.
• Familiarit with OSIsoft/AVEVA PI System setup, interfaces, and performance optimization.
• Demonstrated ability to translate business requirements into technical solutions that drive operational excellence.
• Knowledge of GAMP 5, ISA-88, and ISA-95 standards.
• Experience defining and measuring system KPIs (availability, reliability, data quality).
• Proven leadership in project execution and vendor or service provider management.
• Experience contributing to digital manufacturing,data analytics, or AI/ML initiatives.
• Independent, self-driven, and collaborative with strong organizational and interpersonal skills.
• In-depth understanding of 21 CFR Part 11 / Annex 11, computer system validation (CSV), and data integrity requirements.
• Experience applying risk-based approaches to computer validation and system lifecycle management.
• Strong knowledge of cyber resilience and implementation of cybersecurity controls for manufacturing systems.
• Excellent communication and presentation skills, capable of engaging with stakeholders across all levels.
• Strong analytical, troubleshooting, and process improvement skills.
• Proven ability to manage multiple projects and priorities in a dynamic environment.
• Emerson DeltaV Administrator Training Course certification.
• Deep knowledge of AVEVA PI System architecture, including PI AF, PI Vision, and interface configuration.
• Preferred completion of AVEVA PI System Administration training or equivalent certification.

• Thrive
• What you can expect of us
• As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being
• Vast opportunities to learn and move up and across our global organization
• Divers and inclusive community of belonging, where teammates are empowered to bring ideas to the table and ac
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
• Your selection for this role will be subject to fulfilling the medical requirements of this job scope. If so, you will be informed of the medical check(s) that you may need to undergo. All medical related expenses incurred from this medical check shall be borne by the company.

• Apply now
• for a career that defies imagination
• In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
• careers.amgen.com
• Equal Opportunity Statement
• Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
• We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.