Total 934 system analyst job vacancies in Information Technology category

• Leadership role with team management exposure
• Permanent role with high job stability 

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for a new IT Manager to manage their Infrastructure and IT helpdesk team.

About the job

Your role involves:

• Managing the IT team. This includes hiring, assigning of work, performance review and etc
• Planning and designing infrastructure solutions for accurate service efficiency and effectiveness
• Leading infrastructure projects. This includes milestone planning and risk management across Asia
• Actively support vital cybersecurity initiatives, including phishing simulations, vulnerability assessments, and compliance checks.
• Creating Business continuity and disaster recovery plans
• Establishing service level management practices to ensure that the level of service from internal and external service providers are defined

Skills and experience required

As a successful applicant, you will have at least 10 years of experience in Infrastructure (Servers and networks). At least 4 years of team management experience in required for this role.

Exposure to security will be of added advantage. 

Whats on offer


This is an excellent opportunity to join a leading end user environment with team management responsibilities. You will get the opportunity to lead high value projects with exposure to latest technology.

To apply online please use the 'apply' function. Alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)

This is a perm hire role for one of our M&E client.

SCADA System Engineer (PLC SCADA / Network Systems)

Job Scope

• Develop, maintain, and troubleshoot PLC/SCADA and network control systems to ensure operational efficiency.
• Collaborate with project teams and provide detailed system analysis and reports to support engineering projects.

Job Description

• Program and troubleshoot PLC/SCADA systems to ensure reliable control operations.
• Manage, maintain, and resolve issues in Windows Server Operating Systems to support system stability.

• Apply programming skills in ladder logic, VBA, or other languages to enhance system functionality.
• Configure network switches, perform network diagnostics, and manage IP address settings for network devices.
• Conduct routine and preventive maintenance on control and network systems to minimize downtime.
• Collaborate effectively with Project Managers and Engineers to support project execution and delivery
• Collect, analyze, and summarize control system data to prepare accurate reports for stakeholders.

Educational Requirements

• Diploma or Degree in Computer Science, Electrical & Electronics, Mechatronic Engineering, or related fields.
• Experience in PLC/SCADA applications, network setup, instrumentation, and hardware troubleshooting.
• Ability to interpret electrical drawings for system maintenance and troubleshooting.
• Proficiency in Microsoft Office applications for documentation and reporting.
• Basic knowledge of Windows Server administration.
• Willingness and ability to support night shift operations.
• Strong interpersonal skills, positive attitude, and ability to work independently and collaboratively.

Interested applicants, please click "APPLY NOW"

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have

agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Joselito Peciller | EA Reg No: R25126580

Key Responsibilities
- Survey Operations:
- Support Project Managers/Directors in achieving survey objectives
- Provide one-stop service to respondents for timely and accurate data collection
- Develop expertise in survey content, objectives, and deliverables
- Data Collection:
- Conduct outbound calls, email correspondence, and personal visits to respondents
- Accurately compile, record, and input survey data into the system
- Data Analytics:
- Leverage data analytics tools to validate and verify survey data quality
- Explore alternative data sources and apply imputation methods for incomplete data
- Data Analysis & Reporting:
- Analyze collected data and produce actionable reports with data visualization
- Present findings effectively to stakeholders
- Dissemination Strategy:
- Develop and execute strategies to raise awareness of statistical products
- Ensure products meet diverse needs of various societal segments

Requirements

- Proven experience in survey operations, data analytics, or a related field
- Strong understanding of survey content, objectives, and deliverables
- Excellent communication and interpersonal skills
- Ability to work independently and manage multiple priorities
- Strong analytical and problem-solving skills

We regretto inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you aredeemed to consent to PERSOL Singapore Pte Ltd and its local and overseassubsidiaries and affiliates to collect, use and disclose your personal data toprospective employers/companies based in any country for purposes ofevaluating  suitability for employment, conducting reference checks,administering employment related services, complying with Government’s healthadvisories and such other purposes stated in our privacy policy. Our fullprivacy policy is available at https://www.persolsingapore.com/policies.  Ifyou wish to withdraw your consent, please drop us an dataprotection@persolapac.com) to let usknow. Please feel free to contact us if you have any queries

PERSOL Singapore Pte Ltd •RCB No. 200007268E • EA License No. 01C4394• Reg No: R25158902 (Goh Bi LanAngelica)

Working Arrangement: Hybrid, Full Time

Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!

The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.  

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, and play a pivotal role in supporting strategic business initiatives through data analysis, experimentation and development of metrics and dashboards.

What you’ll be doing

As a Senior Data Analyst, you will:

• Act as a strategic partner working in cross functional teams to grow the extent of data-driven planning and decision making in specific areas, specialising in Conversion Rate Optimization analytics.
• Turn data into insights, predictions, and actionable recommendations, delivering clear business value to your cross functional teams in their business challenges. 
• Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboard designs. 
• Help to design and analyze A/B experiments to improve conversion rate outcomes.
• Work in partnership with Data Engineers and Analytics Engineers to define data requirements, foundational datasets and ensure high-fidelity tracking.
• Contribute to the planning & execution of the Growth team within the organisation - as a group of people, as a partner within cross functional teams and as an enabler to support others to self-serve their data and insight needs.  

Who we’re looking for

If this sounds like you, please get in touch! 

Experience & expertise

• 5+ years in a web analytics, product analytics, or business intelligence role
• Proven track record of designing, executing and evaluating A/B experiments, with the ability to recommend next steps through iterative testing
• Outstanding analytical skills — from querying data to unearth insights, to creating compelling visualisations for ease of understanding
• Strong problem-solving skills with the ability to think beyond the obvious

Data mindset & ownership

• Passionate about data and using it to influence business decisions
• Detail-oriented in ensuring data quality and integrity across everything you present
• Self-starter with a strong sense of ownership — you bring insights to life, not just report them
• Comfortable navigating ambiguity and able to lead complex, loosely-defined projects from first principles through to a clear outcome

Business partnership

• Adept at integrating with business teams to truly understand their challenges and define how data can help — as early as possible
• Strong business acumen with a business-first approach to problem framing
• Track record of delivering clear, actionable business value from data — fit for purpose, not just technically impressive

Communication & storytelling

• Excellent communicator who uses storytelling to make insights land at the business level
• Able to connect data narratives to commercial outcomes in a way that resonates across teams
• Fluent in English
• Thrives working alongside intelligent, passionate people

Technical skills

• High proficiency in SQL and/or other querying languages
• Hands-on experience in Tableau or equivalent data visualisation tools
• Comfortable working with AI tools and incorporating them into your workflow to move faster and think sharper

Nice to have, but not required 

• You are comfortable talking about technology and communicating with developers on technical topics.
• A desire to elevate the team by mentoring junior analysts and fostering a culture of peer review and best practices.

What we can offer you

• Challenging work in a fun and collaborative environment
• Smart, passionate, and intelligent colleagues
• Attractive compensation and time-off benefits
• Spacious open-concept and centrally located offices
• Financially successful and profitable company
• Full-time employment with flexible working hours
• Fully stocked pantry with healthy foods and fresh fruit
• Team lunches and company events every quarter
• Multicultural teams represented by 30+ nationalities

The Managed Services Cross Technology Engineer (L3/4) –System advanced engineering role, architecting level, responsible for ensuringa managed service is provided to all clients, to ensure that their ITinfrastructure and systems remain operational. This is done through proactivelymanaging, overseeing, monitoring, investigating, and resolving escalated technicalincidents and problems to ensure the restoration of these services to theclients.

The primary objective of this role is to understand, defineand implement the technical architecture and strategy for the organization'score platforms and or cloud infrastructure. They act as the deepest technicalexpert, building complex, highly resilient systems while leading the resolutionof systemic failures and setting the standard for IaC and automation bestpractices. Serves as the highest escalation point for all complex incidents orsituations. Also proactively review all client requests or tickets and applytechnical process knowledge to provide the clients with almost immediateresolution without breaching service level agreement (SLA).

The Managed Services Cross Technology Engineer (L3/4) –System focuses on forth line support for escalated incidents and requests witha high level of complexity. Ensures contracted Managed Services outcomes aredelivered to the client.

This is a strategic role focusing across various technologydomains such as (but not limited to) Cloud, Security, Networking, Applicationsand / or Collaboration.

This role may also contribute to / support on project workas and when required.

Key Responsibilities:

·       SystemStrategy and Architecture Ownership: Understand and define the technicalvision, standards, and multi-year roadmap for the organization's cloud andplatform infrastructure, ensuring highly scalable and cost-efficient designs.

·       L3/4Technical Authority: Serve as the ultimate systems expert and final escalationpoint for highly complex, cross-platform stability issues, failures, andperformance bottlenecks, leading resolution and comprehensive Root CauseAnalysis (RCA).

·       Advanced IaCDevelopment: Write, audit, and maintain mission-critical Infrastructure as Code(e.g., advanced Terraform modules) and custom platform tools (in Python/Go),driving the standardization of GitOps principles.

·       Resilience& Reliability Engineering (SRE): Architect and implement patterns for faulttolerance, automated failover, and Disaster Recovery (DR). Define and enforcehigh standards for SLOs/SLIs across all platform services.

·       Large-ScaleOrchestration: Design, optimize, and manage complex, multi-tenant Kubernetes(K8s) clusters (including networking, security, and upgrades), treating thecluster itself as the critical product.

·       Governanceand Mentorship: Dictate and enforce system engineering and security standardsacross all CI/CD pipelines and infrastructure codebases, actively mentoringother senior engineers in platform design and engineering excellence.

• Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA.
• Timely and consistent updates of tickets with resolution tasks performed.
• Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides forth level support to all escalated incidents, requests and identify the root cause of incidents and problems, respond to tickets where third line engineer teams were unable to fix the problem.
• Shares such knowledge, to resolve issues, document them, and push the knowledge down to other engineers.
• Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues.
• Supports, tracks, and documents change implementation.
• Provides timely escalation of all tickets to management with ensuing updates, where applicable.
• Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks.
• Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices.
• Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments.
• Coaches L1, L2, and L3 teams offering technical expertise and pushing work down to other engineering teams.
• Performs quality audits, covering process, service experience, ticket updates, etc. as required.
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
• May work on implementing and delivering disaster recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
• Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record.
• Deep technical skills in relevant functions.
• Excellent client service orientation and passion for achieving or exceeding expectations.

Academic Qualifications and Certifications and tools:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include (but not limited to) -
• VMware certified Professional: DATA Centre Virtualization.
• VMware Certified Specialist – Cloud Provider.
• VMware Site recovery Manager: Install, Configure, Manage.
• Microsoft Certified: Azure Architect Expert.
• AWS Certified: Solutions Architect Associate.
• Veeam Certified Engineer (VMCE).
• Rubrik Certified Systems Administrator.
• Storage HDS
• VMware VRA
• Ansible
• Opswat, Splunk, Cyberark
• Nvidia AI
• SRE, Devops, Gitlab, Automation
• Containers, etc.

The Senior System Engineer serves as the senior technical authority within the Service Delivery organization. This hands-on leadership role is responsible for end-to-end system architecture, technical design, and execution across complex, large-scale deployments. You will define technical strategy, ensure delivery excellence, mentor engineers, and act as the top-level escalation point for critical incidents. Working closely with the PMO and cross-functional teams, you will safeguard delivery integrity, enforce technical standards, and ensure all projects meet performance, security, and compliance requirements.

Key Responsibilities

• Lead solution architecture and design for multi-site, geo-redundant systems. Develop High-Level and Low-Level Designs (HLD/LLD) and validate Detailed-Level Designs (DLD) before deployment.
• Define reference architectures and golden images; champion automation-first strategies for provisioning, configuration, patching, and system upgrades.
• Own technical delivery plans, risk identification, and mitigation strategies across staging and production environments. Ensure proper validation through documented unit, integration, and UAT testing.
• Partner with engineering and PMO teams to maintain governance frameworks, manage change control, and align key stakeholders at every project milestone.
• Serve as the highest-level (Tier-3/4) escalation point for critical incidents (Sev-1/Sev-2). Lead incident resolution, conduct root-cause investigations, and drive implementation of permanent corrective measures.
• Act as the technical lead during pre-sales and delivery phasesclarifying requirements, validating assumptions, and translating business needs into technical designs in collaboration with Sales, Service Excellence, Product, and PMO teams.
• Lead technical workshops, architecture reviews, and formal handovers. Represent engineering leadership in change advisory boards and go/no-go decision meetings.
• Ensure HLDs, LLDs, runbooks, disaster recovery procedures, and security hardening guides are up to date, version-controlled, and consistently applied across delivery teams.
• Mentor System Engineers and Senior Engineers, review technical designs and scripts, set quality benchmarks, and guide professional growth and cross-training efforts.
• Drive close collaboration with Sales, Service Excellence, Product, and Customer teams to deliver cohesive and high-quality solutions.

Technical Skills and Experience

• Linux Administration: Advanced expertise in RHEL, CentOS, and Ubuntu, including system hardening, high-availability clustering, and performance optimization.
• Networking and Security: Strong understanding of switching, routing, firewalls, VLANs, and core protocols (TCP/IP, DNS, NTP, LDAP, SMTP); capable of making architecture-level security and design decisions.
• Virtualization and Cloud: Skilled in KVM, VMware, and Hyper-V platforms; proficient in designing hybrid architectures across AWS, Azure, and GCP with cost and performance optimization.
• Data and Observability: Hands-on experience with MySQL, MariaDB, and PostgreSQL; familiarity with centralized logging, metrics, and alerting tools such as syslog-ng and Elastic Stack.
• Automation and Scripting: Proficient in Bash and Linux shell scripting; working knowledge of Python, Ansible, and Terraform for infrastructure automation and CI/CD implementation.
• Containerization: Experience with Docker, Docker Swarm, and Kubernetes for building, deploying, and managing scalable containerized applications.
• Implementation Support: Willing to engage directly in hands-on configurations and deployments for critical or high-priority projects.

Requirements

• Minimum 10 years of experience in systems engineering, including at least 3 years in an architecture or principal engineering capacity managing complex deployments.
• Preferred certifications include RHCE, AWS/Azure Solutions Architect, Kubernetes (CKA/CKAD), and network/security credentials such as CCNP.
• Willingness to travel for onsite deployments, implementations, and cutover activities when necessary.
• Strong leadership, communication, and stakeholder management skills, with the ability to influence and drive outcomes across technical and business teams.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Summary

Review gaming app updates to ensure compliance with monetization and in-app purchase policies. Collaborate effectively with developers to support smooth app operations and quality assurance.

Responsibilities

• Evaluate gaming app updates for compliance before submission to ensure adherence to platform standards
• Verify monetization features and in-app purchases meet regulatory and company policy requirements
• Communicate clearly with developers to resolve issues and facilitate timely app releases
• Apply experience in app operations or quality assurance to identify and address potential risks or defects

Preferred competencies and qualifications

• Demonstrated interest in gaming apps to understand user experience and industry trends
• Prior experience in app operations or quality assurance to support quality control processes

Other Information

• Salary: SGD 4,200 – 6,800/month

Job Summary

Review mobile app builds before public release to ensure compliance with App Store and Play Store guidelines. Track bugs, crashes, and user experience issues to maintain app quality and performance.

Responsibilities

• Review mobile app builds to verify readiness for public release
• Ensure mobile apps comply with App Store and Play Store guidelines
• Track and document bugs, crashes, and user experience issues to support app stability and usability
• Utilize mobile SDKs and debugging tools to identify and troubleshoot app issues

Preferred competencies and qualifications

• Experience in quality assurance (QA) or mobile app testing
• Familiarity with mobile SDKs and debugging tools

Other Information

• Salary: SGD 4,000 – 6,500/month

At American Express, our mission is to elevate the customer experience daily by delivering unparalleled products and services. We are seeking a highly motivated individual with a solid background in software engineering, machine learning or/and AI. This role is pivotal in advancing our data science capabilities to bolster enterprise-wide initiatives, in collaboration with our Technology, Marketing, Servicing, and Risk departments.

Role Overview:

As an Analyst, AI/ML, you will play a crucial role in the development and implementation of cutting-edge Generative AI solutions that address significant business challenges. This role focusses on hands-on implementation, rapid prototyping, and collaboration with cross-functional teams to deliver innovative solutions that address real business challenges. Your contributions will directly impact our strategic goals, driving innovation and excellence in customer interactions.

Responsibilities

• Develop and implement Proof of Concepts (PoCs) prototypes for AI/ML and Generative AI solutions, ensuring alignment with business objectives.
• Write clean, efficient, and well-documented code for data processing, model training, and deployment.
• Collaborate with the Technology team to integrate solutions into our existing systems and platforms.
• Conduct experiments to evaluate model performance and optimize algorithms for scalability.
• Stay abreast of the latest trends in AI/ML and actively share knowledge and insights to contribute to the collective growth and technical proficiency of the team.
• Collaborate with the Technology team to integrate solutions into our existing systems and platforms, enhancing functionality and user engagement.
• Actively participate in technical discussions and forums across Amex

Qualifications

• Advanced degree (Master/ PhD) in quantitative discipline (e.g., Computer Science, Engineering, Statistics, Mathematics).
• Strong programming skills in at least one language (Python, Java, C++, etc.)
• Familiarity with machine learning libraries and frameworks (e.g., TensorFlow, PyTorch, scikit-learn) and data processing libraries
• Extensive experience in machine learning, NLP and Generative AI, with a demonstrated ability to build scalable prototypes from inception to solution.
• Proven expertise in applying deep learning and NLP techniques to solve complex problems, with a portfolio of projects on real-world problems.
• Solid understanding of Large Language Models and practical experience with Generative AI
• Data processing skills such as SQL and BigQuery is a plus.
• Strong ability to translate real-world problems to data science problems.
• Excellent communication and collaboration skills, with the ability to collaborate effectively with both technical and non-technical teams.

Job Description:

• Provide support and ensure the stability for POS, Network and Systems
• Provide 1st Level troubleshooting for IT hardware and operational systems
• Manage and ensure effectiveness of Windows and Linux servers
• Ensure servers are up to date with security patches
• Maintaining and upgrading existing infrastructure as required
• Provide guidance and advice to colleagues to maintain best practices for the systems and technologies usage in the company
• Provide adequate monitoring and execution of patch management activity
• Participate in the planning and implementation of systems and technologies for future business needs
• Manage and promote active relationships with key vendors and partners
• Collaborate with vendors, project Leads and users to resolve issues and ensuring solutions are viable and consistent
• Keep accurate and updated records of IT assets, purchases and leases

Requirements:

• Min Diploma in Computer Science, Business Information Technology or relevant field
• 2- 3 years experience
• Excellent organizational and time-management skills
• Self-driven and proactive
• L1 network knowledge

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838  for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

The Lead Systems Analyst will be responsible for driving the design, delivery, and integration of UOB’s Tokenised Deposits Platform. This includes defining requirements for token lifecycle operations (issue, transfer, lock, redeem), on chain/off chain settlement, programmability features, and interoperability with payments, treasury, and liquidity systems.

This role partners with Payments, Technology, Architecture, Compliance, and Treasury teams to deliver a secure, regulated, production grade tokenised deposit infrastructure that supports domestic and cross border settlement use cases.

Key Responsibilities

1. Tokenised Deposits Platform Analysis & Solution Design

• Lead end to end functional analysis for UOB’s tokenised deposit platform including:

o Token issuance, minting, and burning

o Transfer logic, atomic settlement, and conditional settlement rules

o Token locking/unlocking, escrow, and programmability

o Redemption and conversion back to traditional deposits

• Define user journeys and system workflows for customers, operations, and treasury when interacting with tokenised deposits.

• Design the full token lifecycle and state machine, ensuring accuracy, traceability, and reconciliation with core banking systems.

2. On Chain / Off Chain Integration & Settlement

• Define integration patterns between:

o DLT nodes and UOB’s tokenisation engine

o Payment hubs and settlement processors

o Core banking, deposit systems, and general ledger

o AML, sanctions, transaction monitoring engines

• Design settlement flows for:

o Domestic payments using tokenised deposits

o Cross border corridors leveraging tokenised deposits as settlement assets

o Interbank or inter entity transfers on tokenised rails

• Ensure deterministic, final and auditable settlement regardless of whether settlement occurs on chain or off chain.

3. Architecture & Platform Delivery Leadership

• Work closely with Solution Architects to define:

o Smart contract modules for deposit tokens

o Token metadata standards, security constraints, and compliance hooks

o Wallet integration (custodial / institutional / MPC-based)

o Key management and signing workflows

• Define API specifications and event models for token issuance, transfer, settlement, and reconciliation.

• Support the overall platform design to achieve scalability, resilience, fault tolerance, and regulatory compliance.

4. Regulatory, Risk & Compliance Alignment

• Translate MAS regulatory expectations regarding digitised deposits, DPT, stablecoins, and tokenised money into system requirements and controls.

• Ensure compliance with AML/CFT screening, Travel Rule requirements, traceability, and token provenance rules.

• Design audit trails, event logs, and monitoring capabilities for token movement and settlement.

• Ensure TRM compliant architecture covering confidentiality, integrity, availability, and tamper proof recordkeeping.

5. Delivery & Engineering Support

• Lead analysis workstreams across Agile squads delivering tokenised deposit capabilities.

• Provide precise clarifications to developers on token logic, settlement rules, smart contract behaviour, and edge cases.

• Support QA in designing and executing tests for:

o Multi currency token issuance

o Settlement finality and state transitions

o Token to core banking reconciliation

o Failure/retry, rollbacks, and operational exceptions

6. Stakeholder & Vendor Engagement

• Collaborate with Blockchain and Digital Assets, Payments, Treasury, Operations, Risk, and Compliance to refine use cases and delivery scope.

• Manage vendor interfaces for DLT platforms, tokenisation engines, custody providers, or digital asset infrastructure components.

• Communicate platform behaviour, risk implications, and architectural decisions clearly across business and technology teams.

Key Skills & Competencies

Technical Skills

• Strong understanding of tokenised deposits, digital money architecture, and regulated digital assets.

• Expertise in:

o Token standards and smart contracts

o On chain/off chain coordination and reconciliation

o Digital custody, key management, MPC/HSM

o DLT platforms and ledger models

• Solid background in systems analysis, APIs, integration patterns, state machines, and event-driven architectures.

Leadership & Soft Skills

• Structured, analytical problem solver with strong documentation discipline.

• Ability to translate complex DLT and settlement concepts into clear requirements.

• Skilled at influencing and aligning diverse business, tech, and regulatory stakeholders.

• Strong ownership mindset and attention to detail.
Key Skills & Experience

• 7–12 years in payment systems analysis with experience in RFP, eMandate, Direct Debit, or similar.

• Strong engineering/technical skills:

o API design (REST/JSON, OpenAPI/Swagger)

o Microservices architecture

o Event driven patterns (Kafka or equivalent)

o State machine and sequence diagram modelling

o HA/DR and low latency systems

• Experience integrating with AML, fraud, entitlements and ledger systems.

• Ability to reuse and extend existing platform components and code frameworks.

• Blockchain Technology and know-how

• Digital Assets like Stablecoins, Tokenized Deposit, CBDC

• Payment knowledge

Mobile App Customer Feedback Analyst – Job Description

A Mobile App Customer Feedback Analyst is responsible for collecting, reviewing, and analysing user feedback related to mobile applications. The main goal of this role is to understand how users feel about an app, identify problems they face, and provide insights that help improve the overall user experience.

In this role, you will regularly monitor feedback from multiple sources, such as app store reviews (Apple App Store, Google Play Store), in-app surveys, customer support tickets, and social media comments. You will organise this information and categorise it based on themes such as bugs, performance issues, usability concerns, feature requests, and general satisfaction.

One of the key responsibilities is to identify patterns in user feedback. For example, if many users report the same issue, the analyst highlights it and reports it to the product, design, or development teams. This helps companies prioritise fixes and improvements that matter most to users.

The Mobile App Customer Feedback Analyst also prepares simple reports and summaries that show trends in user satisfaction, common complaints, and positive feedback. These reports are often shared with management teams to support decision-making and product planning.

In addition, this role may involve tracking app ratings over time and measuring the impact of updates or new features on user sentiment. By comparing feedback before and after updates, the analyst helps determine whether changes have improved the user experience.

Strong communication skills are important in this role, especially when translating user comments into clear and actionable insights. Attention to detail is also essential, as small issues reported by users can indicate larger problems in the app.

Basic knowledge of mobile apps and how they function is helpful, along with the ability to use spreadsheets or simple analytics tools to organise data. Being organised, patient, and consistent is important because feedback analysis is often repetitive but highly valuable work.

This role is ideal for individuals who enjoy working with data, understanding user behaviour, and helping improve digital products. It can be performed remotely or in an office environment, depending on the company.

Mobile App Risk & Compliance Analyst – Job Description

Responsibilities

• Review mobile app features, updates, and processes to ensure compliance with data protection laws, privacy regulations, and platform policies such as Apple App Store and Google Play Store guidelines
• Identify and assess potential risks including data security vulnerabilities, privacy concerns, unauthorized access, and misuse of user information within mobile applications
• Report identified risks to relevant teams promptly to enable effective mitigation and resolution
• Monitor compliance during app updates and new feature releases by reviewing documentation, testing app behavior, and collaborating with development and product teams
• Maintain detailed compliance records and reports documenting risks, mitigation actions, and overall compliance status for audits and internal reviews
• Assist in creating and updating internal policies related to app security, user privacy, and compliance standards to ensure consistent adherence across teams
• Communicate clearly and effectively with developers, product managers, legal, and security teams to address compliance issues and promote risk awareness
• Apply strong analytical skills to evaluate potential compliance problems and understand their impact on app security and user trust
• Demonstrate attention to detail to prevent compliance oversights and security risks in app development and maintenance

Preferred competencies and qualifications

• Basic understanding of mobile applications, data privacy principles, and security practices
• Familiarity with compliance frameworks or risk management processes

• Analyse sales data and market trends to support business decisions

• Maintain databases and ensure data accuracy (Excel, SAP, internal systems)

• Prepare reports, dashboards, and track key performance metrics

• Provide data-driven insights to support sales strategies

• Assist in B2B marketing campaigns and lead generation activities

• Monitor and evaluate campaign performance for optimisation

• Collaborate with sales & marketing teams on business initiatives

• Support marketing materials, promotions, and ad hoc duties
  

Requirements:

• Min Bachelor Degree in Business/Marketing/Engineering

• Training Provided

• 5 days work week (Mon to Fri 8.15am - 5.30pm)

• Location: Kallang

• Salary: Up to $3500

• Able to start work within short notice
  

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey
EA Reg ID: R23114229
EA Licence No.:19C9603

Job Summary

Audit app features to ensure compliance with policies and monitor app store feedback and rejections. Identify and flag content violations to maintain platform safety and trust.

Responsibilities

• Audit app features to verify compliance with relevant policies and standards
• Monitor feedback and rejection reports on Play Store and App Store to identify issues
• Identify and flag content violations to uphold platform trust and safety
• Apply knowledge of Play Store and App Store policies to guide moderation decisions
• Use experience in app moderation and trust & safety to assess and manage risks effectively

Required competencies and certifications

• Experience with app moderation and trust & safety
• Knowledge of Play Store and App Store policies

Other Information

• Salary: SGD 3,800 – 6,000/month