Total 31 Manager service engineer job vacancies in Information Technology category

Lead Innovation. Drive Excellence. Make an Impact.

Are you a passionate leader with a strong technical background in laboratory instruments, analytical equipment, or scientific solutions? Do you thrive in a fast-paced environment where customer satisfaction, operational excellence, and team development are at the heart of success?

We are seeking an experienced Service Manager to lead our Physical Science Service Team and drive world-class technical support for our customers across laboratories, research institutions, universities, pharmaceutical companies, semiconductor manufacturers, and industrial facilities.

What You'll Be Doing

As our Service Manager, you will play a pivotal role in ensuring exceptional service delivery while leading a team of highly skilled engineers and specialists.

Key Responsibilities

• Lead, mentor, and develop a team of Service Engineers and Technical Specialists.
• Manage day-to-day service operations, including installations, preventive maintenance, calibration, troubleshooting, and repair activities.
• Ensure timely resolution of customer issues while maintaining high levels of customer satisfaction.
• Drive service excellence through continuous process improvement and operational efficiency.
• Monitor service KPIs, resource planning, and team performance.
• Collaborate closely with Sales, Application, and Product teams to support business growth and customer retention.
• Manage service contracts, maintenance agreements, and customer escalations.
• Ensure compliance with quality, safety, and regulatory standards.
• Develop strategies to expand service revenue and enhance customer experience.

What We're Looking For

Requirements

• Bachelor's Degree in Physics, Chemistry, Engineering, Instrumentation, Life Sciences, or a related discipline.
• Proven experience in managing technical service teams within scientific instruments, laboratory equipment, analytical instruments, semiconductor equipment, or related industries.
• Strong leadership and people management skills.
• Excellent problem-solving and customer relationship management abilities.
• Experience with service operations, field service management, and technical support functions.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities while driving team performance and customer satisfaction.

Why Join Us?

Career Growth & Leadership

Lead a high-performing team while shaping the future of scientific service excellence.

Cutting-Edge Technology

Work with advanced laboratory and analytical technologies that support innovation in research, healthcare, manufacturing, and science.

Meaningful Impact

Help scientists, engineers, and researchers achieve breakthrough discoveries through reliable technical support and service solutions.

Collaborative Culture

Join a dynamic organization that values innovation, teamwork, continuous learning, and professional development.

What We Offer

✔ Competitive Salary & Performance Incentives

✔ Career Development & Leadership Opportunities

✔ Comprehensive Training Programs

✔ Regional Exposure & Collaboration

✔ Supportive and Innovative Work Environment

✔ Opportunity to Work with Industry-Leading Scientific Technologies

If you are ready to take your technical leadership career to the next level and make a meaningful impact in the world of science and technology, we would love to hear from you.

EA License No: 13C6305

Reg. No.: R1981808/JULIE RODRIGUES LUBRIN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

About Us

We are a Layer 1 blockchain company with active operations across the United States, Singapore, and Dubai. We run an ongoing digital currency project serving the US market, alongside a new and expanding engagement in the UAE. As we grow our technology footprint and commercial presence in Singapore, we are building a dedicated customer service function to support our clients, partners, and end users across all markets.

Role Overview

We are looking for a driven and people-oriented Head of Customer Service & Support to establish and lead our customer-facing function from the ground up. This is a founding leadership role — you will define the standards, systems, and team that represent our company to clients, users, and partners across Singapore, the US, and Dubai.

You will be responsible for the full spectrum of client and user support: from onboarding and day-to-day enquiries, to issue resolution and relationship management across multiple markets. You will also work cross-functionally with our technology, operations, and business development teams to ensure a seamless and consistently high-quality experience for all stakeholders.

Key Responsibilities

Client & Guest Relations

• Serve as the primary point of contact for clients and users, handling enquiries, feedback, and escalations with professionalism and care
• Oversee the full client and user journey from initial onboarding through to ongoing support, ensuring a consistent and positive experience across all touchpoints and geographies
• Manage time-sensitive support situations with composure, coordinating internally to resolve issues swiftly and minimise client impact
• Build and maintain strong long-term relationships with key clients, acting as a trusted partner and account liaison

Team Building & Leadership

• Recruit, onboard, and develop a high-performing customer service team to support the company’s growth
• Define team roles, responsibilities, and workflows to ensure efficient and responsive service delivery
• Set clear performance standards, conduct regular reviews, and foster a culture of accountability and continuous improvement
• Train team members on service protocols, communication standards, and event-specific support procedures

Systems & Process Development

• Establish and document customer service SOPs, escalation frameworks, and response guidelines
• Implement and manage CRM or helpdesk tools to track interactions, feedback, and resolution timelines
• Analyse client feedback and service data to identify recurring issues and drive process improvements
• Collaborate with the events and operations teams to align client expectations with delivery realities

Cross-Functional Collaboration

• Work closely with the technology, operations, and business development teams to ensure client communications are accurate, timely, and on-brand
• Support business development efforts by maintaining a positive client experience that encourages repeat engagement and referrals
• Contribute to regular project and operational debriefs, providing client sentiment insights to inform product and service improvements

Requirements

Experience & Skills

• Minimum 5 years of experience in customer service, client relations, or account management — with at least 2 years in a supervisory or leadership capacity
• Background in blockchain, fintech, financial services, or a technology-driven client-facing environment is strongly preferred
• Proven ability to build and lead service teams, including hiring, training, and performance management
• Strong problem-solving skills with a calm, solution-oriented approach under pressure — particularly during live events
• Excellent written and verbal communication skills; able to engage confidently with C-suite clients and senior stakeholders
• Hands-on experience with CRM platforms or helpdesk tools (e.g. HubSpot, Zendesk, Freshdesk, or equivalent)
• Comfortable using AI-powered productivity and support tools to enhance response quality, manage client communications efficiently, and streamline team workflows

Personal Attributes

• Highly organised, detail-oriented, and able to manage multiple client accounts and timelines simultaneously
• Empathetic and client-first mindset, with a genuine commitment to service excellence
• Self-starter who thrives in a fast-paced, entrepreneurial environment and is comfortable building processes from scratch
• Flexible and adaptable — willing to support clients across different time zones (US and UAE) when required

Key Responsibilities

• Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.

• Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.

• Ensures that all phases of project, program and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Ensures compliance with company policies including (but not limited to) engineering/lab notebooks, patents, confidentiality, ISO, safety and others as required.

• Ensures that the utilization of all material and financial resources is carried out in an effective manner.

• Effectively assigns work to subordinate staff, providing for professional development in addition to maximum productivity for the area. Responsible for development, support, maintenance and implementation of a large complex project/multiple medium sized projects through a team, utilizing team leads. End to end people management responsibilities for the assigned group.

• Spearheads research and development of new technologies, as appropriate, and ensures that newly created processes, designs, and/or methodologies are incorporated into Applied Materials products/services, and/or disseminated to other areas as needed.

• Effectively utilizes computing resources for optimization of design development activities and timelines.

• Drives the application of principles, theories and concepts and determines the best course of action. Resolves complex problems of department wide operations.

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems 

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives

• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Company Overview

TeleScience Singapore is an established ICT company supplying and servicing a broad range of networking, broadband transmission, GPS time servers and synchronized clocks, cyber security solutions and test equipment. Our clients include telecom carriers, service providers, local and foreign MNCs, and system integrators.

Job Summary

Provide comprehensive pre-sales and post-sales technical support for ICT products, ensuring successful project implementation and customer satisfaction through consultancy, demonstrations, installation, training, and maintenance.

Responsibilities

• Deliver technical consultancy during pre-sales to support customer decision-making and product proof of concept demonstrations
• Execute post-sales activities including installation, commissioning, training, and maintenance of ICT equipment to ensure operational success
• Collaborate with customers and suppliers to coordinate and ensure timely and effective project implementation
• Advise and support the internal sales team with technical expertise to enhance sales effectiveness
• Monitor and manage inventory levels to maintain sufficient stock for fulfilling maintenance contract obligations

MediaTek Physical Verification team is looking for qualified candidate to be part of a team that define and enable physical sign-off flow and solutions for SOC design. The candidate will be enabling technology in advanced technology nodes.

Job Responsibilities:

• Co-work with PDK team to code and maintain DRC/LVS/ANT/ERC/LPE/ESD rule deck for various processes
• Develop layout implementation flow and physical verification flow
• Co-work with QA team to reduce the PDKs/Rule deck defects
• Perform full-chip physical verification such as debugging DRC/LVS/ERC
• Implement automation scripts in C-shell, Python and Perl

Requirements:

• Bachelor/Master’s Degree in Electrical / Electronics Engineering / Computer Science
• With a min. 8 years of relevant experience in IC Design Industry
• Familiar with IC Design front-to-backend flow
• Familiar with interposer design, TSV technology and chip stacking techniques such as CoWoS or EMIB with 2.5D and 3D ICs experiences. (Must have)
• Preferably well-versed in Calibre, ICV
• Proficient in script programming, such as, Tcl, Perl or C-shell
• Proficient in UNIX (Linux) platforms
• Strong communication skills, problem solving and analytical skills

Location: One North, Singapore

About Our Client

Our client is a regional data centre solutions provider that merges engineering excellence with sustainability to deliver world-class facilities across Asia.

Their integrated approach covers concept design to operation, with a focus on energy efficiency, scalability, and high-density computing readiness.

How to Apply

• 5 Work Days Per Week
• Current Office Near to Kaki Bukit MRT
• Will Relocate to Tai Seng MRT in August 2026
• Medical & Dental Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

Responsibilities ( Lead & Head of Site Reliability Engineer | SRE Manager )

High Availability and Stability Maintenance of Application Systems:

• Includes daily monitoring, alert response, emergency handling, on-call duties, regular system health checks, and performance optimization.

Compliance and Secure Access Construction for Application Systems:

• Ensure operational design, processes, and data management comply with relevant privacy and data protection laws.
• Ensure compliance with full auditing and regulatory checks and provide auditing materials as required.

Change and Release Management:

• Best practices for application system changes, including change control, version management, and rollback strategies, while ensuring operational duties during release windows.

Automation and Infrastructure Optimization:

• Drive operational automation by designing and implementing automated tools and processes, ensuring resource allocation is optimized and supporting business scalability.

Other Operational Practices and Work Arrangements:

• Providefeedback and suggestions for business architecture design and continuously produce operational technical documentation.

Qualifications

1. Bachelor’s Degree or above; a degree in computer science or a related field is preferred.
2. At least 5 years of experience in cloud services products and application operations and minimum 1 year of managerial experience.
3. Familiar with cloud platform deployment and management (AWS, Azure, Google Cloud, etc.).
4. Experience with automation operations and container technologies (Docker, Kubernetes).
5. Familiarity with CI / CD processes and tools (e.g Jenkins, GitLab CI).

Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.

Our Products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe.

Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most.

A1 main contractor in Singapore is seeking a Technical Manager to lead and manage technical coordination across architectural, structural, and MEP disciplines for major construction projects including residential, commercial, and infrastructure developments.

Overview

The Technical Manager will be responsible for overseeing all technical and design coordination matters, ensuring constructability, compliance, and alignment between consultants, subcontractors, and site teams. The role plays a critical part in mitigating design risks, resolving complex technical issues, and supporting successful project delivery.

• Lead overall technical and design coordination across Architecture, Structure, and MEP disciplines

• Manage and review consultants’ designs, shop drawings, and technical submissions

• Chair technical and coordination meetings with consultants, subcontractors, and internal teams

• Identify design, constructability, and interface risks early and propose mitigation measures

• Coordinate resolution of complex technical issues arising during construction

• Ensure compliance with project specifications, approved drawings, building codes, and authorities’ requirements

• Oversee RFIs, design clarifications, alternative proposals, and technical submissions

• Support project team in construction sequencing, temporary works coordination, and method statements

• Provide technical guidance and leadership to Assistant Managers, Engineers, and Coordinators

• Support quality management, inspections, and technical aspects of project handover

• Assist Project Manager in technical planning, value engineering, and cost/time optimisation

Requirements

• Degree in Civil, Structural, Architectural, or related engineering discipline

• Minimum 5 years of relevant experience in construction projects

• Proven experience working with an A1 main contractor is strongly preferred

• Strong understanding of architectural, structural, and MEP coordination

• Familiar with local codes, authorities’ submission processes, and construction practices

• Proficient in AutoCAD, MS Office; BIM coordination experience is an advantage

  
  How to Apply

• Provide technical support, troubleshooting, and project management for IP-based Access Control Systems, Time Attendance Systems, Video Intercom Systems, and Home Automation Solutions.

• Design wiring diagrams and perform system configuration, testing, and commissioning.

• Conduct on-site training for clients, vendors, and project team members.

• Implement and configure internet and Wi-Fi settings for smart home and automation systems.

• Install, maintain, and support IT infrastructure services, including Active Directory (AD), DNS, DHCP, DFS, WSUS, and IIS.

• Configure and implement wired and wireless network solutions.

• Ensure projects are delivered on time and in accordance with technical requirements.

About Our Client

Our client is a regional data centre solutions provider that merges engineering excellence with sustainability to deliver world-class facilities across Asia.

Their integrated approach covers concept design to operation, with a focus on energy efficiency, scalability, and high-density computing readiness.

How to Apply

JOB MISSION

The Application Engineer Manager is responsible for the day-to-day management, training and development of Application Engineers who provide support for integration or technical projects.  Help manage the P/L (profit and loss) while ensuring all client and company business needs are met. 

DUTIES

·       Attend meetings with customers and Project Management team to analyze and determine customer system needs and provide recommendations.

·       Understand all customer commitments / contracts/ standards and ensure that all fulfilments are met to milestones and quality standards.

·       Ensure new hires are trained to comply with client standards/processes.

·       Work with the Design and Project Management team to engineer systems.  Take overall responsibility for estimating Application Engineering tasks during projects.

·       Create test plans, coordinate with commissioning team and test systems.

·       Create and set up the server OS, database, application, and services in line with the client’s requirements.

·       Configure the system to continue to run in an optimal state via regular archives, backups, and maintenance.

·       Work with the commissioning engineers to fully test and bring the system online.

·       Customize system to customers’ business model.

·       Work in compliance with the company’s Health and Safety standards and requirements—with the safety of self and others in mind at all time.

SECONDARY DUTIES

·       Troubleshoot system / security network related issues over the phone.

·       Train customers and technicians on proposed and installed systems.

·       Document and maintain system architecture and parameters based on customer standards.

·       Continue to investigate new technologies that can assist our customer base and increase our productivity.

·       Continue higher education in management or security industry to support management role.

·       Attend industry tradeshows as needed and maintain a professional working relationship with manufacturers.

MANAGERIAL RESPONSIBILITIES

·       Oversee Application Engineering team, and work together with Project Management team, to ensure client needs are met with minimal scheduling conflict.

·       Identify and plan for future hiring needs.

·       Responsible for initiating and participating in the hiring efforts for the Application Engineering team by alerting HR and Director of Professional Services of open positions.

·       Work with Director of Professional Services to ensure company strategic policy and technological consistency is achieved globally.

·       Mentor Application Engineers to enhance both technical & general business management skills. 

·       Empower Application Engineering team to keep up to date with current market developments and further their continuous professional development.

·       Continually improve quality and efficiency within the organization.

·       Schedule and coordinate Application Engineers for projects.

·       Responsible for approving timesheets, expense reports and leave applications.

·       Hold regular one-on-one meetings with direct reports.

·       Responsible for scheduling technology training as directed by the Director of Professional Services.

·       Review RFP, RFI, RFQ’s and provide feedback to ensure a successful proposal.

·       Work with various teams to develop a statement of work.

·       Review team-created project plans and identify deficiencies and corrective measures.

SKILLS

• Customer-focused with strong written and verbal communications skills

• Ability to efficiently manage people multiple tasks, activities, and events simultaneously

• Strong interpersonal skills and proven ability to drive results in a multicultural and global environment.

• Effective ability to prioritize, provide leadership and direction to others.

QUALIFICATIONS

·       Bachelor’s degree in Computer Science or relevant industry experience.

·       Minimum of five years managing a team of five or more direct reports.

Software Development Engineering / Manager

Responsible for both technical leadership and team management to ensure software systems are delivered effectively.

Job Scope

System Design & Architecture

• Define overall system structure(database, backend, frontend, integrations)

• Ensure scalability, security, and performance

• Choose tech stack (e.g., PostgreSQL,APIs, cloud hosting)

• Review and approve technical designs

Development Oversight

• Lead the development team(developers, UI/UX, QA)

• Break down requirements into tasks

• Review code quality and enforce standards

• Ensure timelines are met

( ensure the whole system is built correctly )

Project Management

• Track progress and resolve delays

• Communicate updates to stakeholders

Quality Assurance & Testing

• Ensure system is tested before launch

• Define testing process:

• User testing

• Performance testing

• Bug tracking

Security & Compliance

• Ensure data security (important for HR records)

• Manage access control (roles: contractor, supervisor, approver)

• Ensure backup & recovery systems

Responsibilities

The role requires the applicant to design and conceptualise the integration of multiple physical security solutions to ensure solutions are cost effective, scalable and aligned to customers security needs.

• Collaborate Closely with the sales team to understand the clients requirements for physical security needs and requirements.

• Support and provide technical solutioning and support during the pre-sales process supporting the sales team during tenders for solutioning, costing and validation, including, product demonstrations, technical presentations, proof-of-concept activities, technical specifications, integration plans and compliance.

• Design and propose comprehensive integrated physical security solutions including but not limited to access control solutions, surveillance systems, ingress protection solutions.

• Collaborate closely with the project team to hand over the design concept, costing, etc for the next phase of project implementation.

• Work together with industry partners and vendors to ensure proposed solutions are robust in design and up-to date.

Requirements

Qualifications:

• Education: Bachelor’s degree in IT, Security, Engineering, or a related field.

• Experience: 5 years of experience in Integrated physical security pre-sales, system integration, or a related technical field.

• Relevant Skills:

  • Team Player with strong analytical and excellent problem-solving skills.

  • Ability to multi-task during peak season 

  • Strong presentation and communication skills

  • Strong understanding of Integrated physical security platforms and technologies

Licence no: 12C6060

Company Overview

Hwappu Group (ワップ コーポレーション) is an integrated environmental enterprise with product development, manufacturing, and sales. It operates R&D and service centers in Japan, Singapore, America, Thailand, and China.

Job Summary

Lead technical operations, after-sales service, and engineering support for water purification and intelligent equipment, ensuring system stability and operational excellence across Singapore and regional markets.

Responsibilities

• Lead and manage technical operations and after-sales service for water purification systems, smart water dispensers, vending machines, and related equipment to ensure high service quality and equipment reliability
• Develop and implement technical standards and procedures to enhance service efficiency and operational consistency across locations
• Oversee installation, troubleshooting, and urgent repair of machines on-site to minimize downtime and maintain customer satisfaction
• Build, train, and lead a localized technical service team to deliver effective field support and continuous improvement
• Analyze technical failures and operational issues to develop preventive measures and optimize system performance
• Coordinate with cross-functional teams and regional offices to align technical service strategies and share best practices
• Monitor key performance indicators related to equipment stability and service delivery to drive continuous operational excellence

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Head of Indoor Sales & Customer Service
• Working Location: Paya Lebar
• Working Hours: 5 Days, Monday - Friday (9am – 6pm)
• Salary Package: Basic Salary + AWS
• Duration: Permanent

Key Responsibilities

• Manage sales support and indoor sales activities for local customers, ensuring smooth service delivery.
• Handle daily requests related to Air & Ocean Freight (Import/ Export) and prepare quotations from start to finish.
• Develop tailored solutions and competitive pricing for project cargo, oversized shipments, and container optimization.
• Support RFQs and cross-border trucking arrangements between Singapore and Malaysia with the customer service team.
• Cooperate with management on indoor sales activities.
• Manage inquiries from key accounts, including Oil/ Drilling & Gas industry and furniture trading companies in Singapore.
• Monitor overseas requests and issue quotations when required, while ensuring agent requests are properly addressed.
• Assist the General Manager in overseeing customer service and sales support functions across operations.
• Other duties as directed by management.

APPLY NOW!!!

• Diploma/Degree in Business, Logistics, or related discipline.
• Minimum 3 years of experience in sales support, customer service, or freight forwarding.
• Strong communication and problem-solving skills with ability to liaise confidently with clients and management.
• Proficient in Microsoft Office applications, especially Excel for quotations and reporting.
• Knowledge of Air & Ocean Freight operations and project cargo handling.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81916 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781