Responsibilities

IT Helpdesk & Corporate Support (~20%)

·       Provide Level 1 IT support for Corporate Office users (~35 users)

·       Manage user provisioning, device setup, access rights, and asset tracking

·       Troubleshoot common issues (M365, endpoints, printers)

·       Escalate complex infrastructure issues to central IT or vendors

·       Maintain structured ticket logs and monthly support reporting

Data Governance & Quality (~20%)

·       Support structured data quality assessments across corporate and plant systems

·       Coordinate with data owners to maintain master data integrity

·       Maintain enterprise data standards, dictionaries, and validation rules

·       Support digitization of manual data capture processes

·       Identify and document systems of record for key operational data

·       Work on digitization of data

Process Automation (~40%)

·       Document and map repetitive/manual processes across plants and corporate functions

·       Identify and prioritize automation opportunities

·       Develop and maintain low-code/RPA workflows

·       Test, deploy, and monitor automation performance

·       Maintain automation inventory and quantify efficiency gains

·       Track and report time savings and error reduction

·       Continuously refine deployed automations

Applied AI / ML Support (~20%)

·       Prepare structured datasets for AI/ML use cases

·       Perform exploratory data analysis (EDA)

·       Manage and maintain ETL/ELT pipelines for centralized data preparation

·       Support development, testing, and monitoring of predictive/prescriptive models

·       Document model performance and improvement opportunities

Qualifications & Skills

Education

·       Degree in Information Systems, Computer Science, Data Analytics, or related field

Technical Skills

·       Working knowledge of SQL, Python or R

·       Familiarity with JavaScript, HTML, CSS (basic level)

·       Experience with Power BI or similar visualization tools

·       Exposure to low-code automation tools (Power Automate, UiPath, etc.)

·       Understanding of data governance and data lifecycle principles

·       Strong documentation discipline

Helpdesk Technical Skills

·       Windows 10/11 troubleshooting

·       Microsoft 365 administration and support

·       Email configuration and troubleshooting

·       End-user device and peripheral support

·       Basic network connectivity troubleshooting

·       User and access management

·       Shared drive and permission management

This role covers the activities post inputs are received from the source - retailers/vendors. Primary focus is to be the bridge between the Supplier Engagement team and other Ops pillars. System changes surveys, BAU query resolution, MSD tickets tracking and closure, KPIs reporting, productivity initiatives, RCAs are the key areas of work for this team. Apart from this, the team is also responsible to analyze, classify and management of the data. This role is accountable for handling data queries arising from BAU quality checks (RAP & DQI scoring).

Job Responsibilities

Retailer Onboarding and Engagement:

• Collaborate with the Supplier Engagement Lead on retailer onboarding.
• Ensure compliance for received data by working closely with retailers and NielsenIQ teams.
• Track retailer or vendor data quality and conduct regular reviews with internal stakeholders and retailers.
• Drive specific quality improvement goals for retailers, including change management related to data receipt.
• Handle large data sets with exposure to multiple formats and TLog data.
• Understanding of SAP, transactional data handling, FTP, and MFT setup and maintenance.
•  Ability to extract, transform, load, and clean large data sets from multiple sources.
• Familiarity with managing, querying, and aggregating large data sets.

System Change and Data Corrections:

• Plan and follow up on operational activities.
• Address data corrections due to MSD or other data errors through retailer discussions and planning with Ops.
• Track and resolve MSD tickets.
• Collaborate with INS team on results of eDive for System change.

Stakeholder Management & BAU Collaboration and Communication:

• Act as the internal SPOC for Ops and regional leadership teams.
• Provide updates on KPIs, market progress on retailer onboarding, BAU KPIs, and productivity initiatives. (internal SPOC for Ops)
• Communicate with internal and external stakeholders to resolve data issues.
• Provide timely updates and visibility to stakeholders.
• Contact data providers via email if data has not been received as per SLAs.
• Communicate with data providers on any discrepancies found in initial data checks, FoVa reports, shop usability, or other factory processes.
• Handle new store information and confirmation on store closures.
• Address new stores and closed store queries.
• Coordinate with Input Ops and Output for processing reissued data.
• Send relevant IO communications (internal) regarding new/closed stores, missing retailer data, estimation of retailer data, reissue of retailer data, store name changes, store mapping corrections, retailer expansion, and retailer data changes during BAU.

Quality Assurance:

• Conduct quality checks, including eDive primary testing of data, and RAP scoring, eDive.
• Address data queries arising from quality checks.

Opportunity Identification:

• Identify new operational efficient opportunities within existing retailers.
• Ops teams (NOC), and DA Analysts to realize these opportunities, consulting closely with the commercial or RV team as applicable.

Job description

The data analyst will play a key role in defining, creating, and delivering powerful interactions data for a substantial part of our business and will partner closely with multiple business partners to provide data and insights to drive operational improvements. This is a critical role that will enable and support our global data and business intelligence strategy. The data analyst will be able to embrace and drive change and to lead global cross-functional data-related projects as well as being data savvy, technically minded and capable of quickly gaining a deep knowledge and understanding of Experian’s wide-ranging systems landscape as well as continually evolving complex data hierarchies, reporting structures and business intelligence requirements and priorities.

Key Responsibilities – Business &Application Analysis

• Work directly with business stakeholders to understand application workflows, operational pain points, and improvement opportunities
• Analyse existing applications and services to identify optimization, automation, and AI enablement opportunities
• Translate business needs into clear, actionable functional and technical requirements
• Actively shape solution options in collaboration with delivery teams

Key Responsibilities – Data, Analytics& AI (Hands-on)

• Work hands-on with data to support analytics, insights, and AI-enabled use cases
• Support and contribute directly to AI-enabled initiatives, including predictive analytics, workflow optimisation, decision support, and Generative AI use cases such as knowledge retrieval, summarisation, and RAG-based solutions
• Perform data preparation, validation of outputs, and integration of AI capabilities into business and application workflows
• Ensure AI and analytics outputs are relevant, explainable, and aligned to business intent

Key Responsibilities – Cloud & AWS(Depth Required)

• Work with delivery teams on AWS-based applications and data platforms
• Engage with cloud architecture, service configurations, integrations, and dependencies
• Contribute to discussions on scalability, security, performance, and cost optimization
• Hands-on AWS experience is required; surface-level or purely theoretical exposure is insufficient

Key Responsibilities – Automation &Backend Integration

• Identify and design opportunities for process and workflow automation
• Design and build Power Automate flows, including triggers and integrations
• Support automation across Microsoft 365, SharePoint, Power Apps, and data sources
• Work with Node.js-based services for API integrations, middleware logic, or backend support
• Ability to read, modify, and develop lightweight Node.js services to support application workflows

Delivery & Quality

• Work closely with project managers, developers, and architects throughout delivery
• Support Agile, Waterfall, or hybrid delivery models
• Support UAT planning, execution, and defect resolution
• Perform impact analysis for changes and enhancements
• Ensure alignment with security, data governance, and compliance standards

Required Experience & Capability

• 5–8 years of experience in Business Analysis or similar technical roles
• Strong background in application services and platform-based solutions
• Demonstrated hands-on experience with AI, data, cloud, automation, and backend integrations
• Comfortable operating in delivery environments where outcomes matter more than documentation

• 3+ years of work experience with AI for Business Analysis

• 3+ years of work experience with AI for Data Analysis

Pre-requisite for System Analyst (Enterprise Architecture)

Education Qualification

a. The candidate(s) should possess a Degree in Computer Science/ Engineering, Information Systems, Information Resource Management (or equivalent).

Required Competencies

a. Conversant in EA requirements and modelling standards.

b. Familiar with EA Frameworks such as The Open Group Architecture Framework (TOGAF).

c. Possess some knowledge and technical skills on using EA tools, e.g. ARIS Business Architect and ARIS Publisher.

d. Possess strong command of the English language (written and spoken), with excellent communication and presentation skills.

e. Possess good interpersonal skills, highly organised and effective, and a good team player.

f. Responsible, conscientious, resourceful, independent, responsive and pro-active.

g. Proficient in Office productivity suites such as Microsoft Office and Excel.

Required Working Experience

a. The candidate(s) should possess the following experience in the respective domain knowledge:

Job Description for System Analyst (Enterprise Architecture) 1.1 The contracted staff shall provide support for digital transformation development and delivery, EA standards and framework development, training and change management to constantly enhance EA competency.

The contracted staff shall be responsible for the following:

a. Support Digital Transformation Development and Delivery

i. Support digital solutions to improve business operations. The contracted staff are to use the EA methodology to systematically develop the future business models and processes for the business stakeholders.

b. Develop EA Standards and Framework

i. Modelling Standards and Frameworks Review and Enhancement. Explore improvement opportunity on the current EA modelling standards, frameworks/methodologies (e.g. Integrated Methodology for Business Transformation (iMBT), DRM, Business Reference Model (BRM)). This is to keep the client OSIT EA up-to-date with the Industry technologies and capabilities.

c. Proliferate EA and Build Up EA Competency

i. EA Operations and Outreach

• Upkeep and enhance the EA repository content (architectural views, templates and scripts). Ensure project architectural views are properly stored. Capability to generate EA reports to support decision-making on architectural views related to business processes, information exchange and system design. Ensure EA templates and filters are developed to support project modelling. Capability to develop scripts to extracts data from EA repository.

• Provide regular training sessions on EA concepts and familiarization on the use of EA software modelling tool (ARIS). The outcome of this task is to improve overall understanding of EA concepts and modelling processes. The contracted staff are to support such training activities, including conducting the training (including hands on segment), setting up the required training facilities at Authority’s specified premises, preparing training content and issuing Certificate of Attendance to participants.

• Render advice, guidance, briefings and refresher training to the Authority nominated parties in EA, including the use of EA repository, EA artefacts, and creating/updating/searching/printing models.

ii. Change Management and Digital Communication

• Update the Intranet site to promulgate and distribute information related to EA and digital strategy on business transformation. The outcome of this task leads to better stakeholders’ awareness, understanding and support of digital initiatives.

• Support the Authority in change management activities to promulgate the use of EA in digital transformation for Client. This includes designing communication packages, conducting briefings/workshops and documentations.

“By proceeding with the job application, you are deemed to have read and acknowledged our https://www.totalebizsolutions.com/job-applicant-privacy-policy/ and consented to us using the personal data you shared for the purpose stated in the said policy.”

The Reference Data Specialist (RD PH) is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist  at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

• Leadership role with team management exposure
• Permanent role with high job stability 

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for a new IT Manager to manage their Infrastructure and IT helpdesk team.

About the job

Your role involves:

• Managing the IT team. This includes hiring, assigning of work, performance review and etc
• Planning and designing infrastructure solutions for accurate service efficiency and effectiveness
• Leading infrastructure projects. This includes milestone planning and risk management across Asia
• Actively support vital cybersecurity initiatives, including phishing simulations, vulnerability assessments, and compliance checks.
• Creating Business continuity and disaster recovery plans
• Establishing service level management practices to ensure that the level of service from internal and external service providers are defined

Skills and experience required

As a successful applicant, you will have at least 10 years of experience in Infrastructure (Servers and networks). At least 4 years of team management experience in required for this role.

Exposure to security will be of added advantage. 

Whats on offer


This is an excellent opportunity to join a leading end user environment with team management responsibilities. You will get the opportunity to lead high value projects with exposure to latest technology.

To apply online please use the 'apply' function. Alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)

Position: SAP Data Analyst / SAP Master Data Executive (1-Year Contract)

Job Description:

• Hands-on experience working with SAP

• Strong knowledge of SAP Master Data, including Material Master Data and Vendor Master Data

• Perform data analysis and validation to ensure data accuracy and integrity

• Proficient in Excel, including Power Query

• Ability to work independently with minimal supervision

• Apply critical thinking to interpret data and make sound recommendations based on analysis

Work Location: Tuas
Contract Duration: 1 year
Salary: up to 4k

Interested candidates, do submit your resume to: jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

The Job: 
Analyse, design and implement changes to legacy application systems 
Provide training and support to end-users 
Prepare user and system documentation 
 
Requirements: 
Degree/Diploma in Computer Studies or its equivalent 
At least 2-3 years programming experience in RPG or RPGLE on IBM AS400/System i environment 

Good Pay + Good allowance + Good Bonus 

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls) 

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 ) 

Job Responsibilities

• Understand user’s business requirements and work with the vendor to identify system functional requirements.
• Work with vendor to estimate effort, create schedule and development plan based on the system functional requirements.
• Work with and get users agreement on the system functional requirements and development plan.
• Work with vendors to create system specifications based on the system functional requirements. Review the system specifications created to ensure no missing design or lack of consideration.
• Work with vendor to create internal linkage test cases. Review test cases created to ensure the proper test coverage.
• Handover the test completed functionalities to the test management team and release management team.
• Explain the functionalities and what has been tested.
• Respond to inquiries on design etc. after the handover to other teams.
• Manage work progress during development period, including vendors’ tasks and issues occurred during design, development, and testing.
• Make suggestions proactively to improve productivity and maintainability. Share expertise by providing training and knowledge sharing sessions, contribute actively towards team development.

Job Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or equivalent fields.
• In-depth experience in Java related technologies with prior experience in data/interface mapping and troubleshooting.
• Experience working with Oracle Weblogic, Linux and Oracle DB.
• Experience in banking software development in payment domain will be added advantage.
• Understanding of SWIFT MX messages with relevant knowledge in International Payments/ Fund Transfers / SWIFT-based systems.
• Experience in analyzing information from stakeholders and map business requirements to existing processes to identify gaps and/or opportunities.
• Able to create a software design blueprint based on a broad design concept, and business and user requirements.
• Experience in design test scenarios and implement new or complex tests, investigating issues or gaps between actual and expected results.
• Able to handle problems from diagnosis and prioritization to the identification and implementation of solutions.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by GMP Recruitment Services (S) Pte Ltd and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at GMP Recruitment Services (S) Pte Ltd’s website and [https://www.e2i.com.sg/pdpa/].

This role is for the Global Markets Programme – Risk Project implementation using Murex v3. The role requires the successful candidate to gather requirements, work with the vendors and drive the testing with the end users to ensure a successful deployment of the project.

Key Responsibilities

• Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Good understanding of key market risk concepts (eg. traded products, VaR, stress testing, risk/limit management)
• Good understanding of key credit risk concepts (eg. traded products, counterparty risk, credit approval process, limit management, excess management)
• Strong technical knowledge specially in Murex domain
• Good business domain knowledge of banking & trading book
• Good understanding of datamart and simulation module in GMP
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale, highly available applications or other large project implementation
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle

Requirements:

Required Skills

• Experience working with MUREX
• Functional understanding of counterparty risk and pfe
• Experience in product pricing methodologies
• Experience in VaR, MRA, MRE Configurations
• Understanding of the model assignments, market data, Rate curves etc.
• Understanding of simulations and datamart module
• Strong technical & functional background.

Optional Skills

Education:

• Bachelor's or Masters degree in computer science, engineering or in Finance domain
• Related professional/technical qualification will be advantageous although not mandatory
• Strong Murex Knowledge

·        Manage and analyse business requirements into a solution design, managing user requirements workshops and formulation of an overall solution design, modelling transactions through the system to ensure that the business requirements are met.

·        Hands-on Techno-Functional role to analysis and propose solutions for business issues, process changes and functional requirements.

·        Work with different technology teams across infrastructure, and other divisions to deliver system solutions for the business.

·        Collaborate with stakeholders on their priorities, needs as well as system improvements.

·        Build a strong relationship and manage expectations with users and stake holders

·        Experience working in the financial industry with relevant experience in business analysis or in core Market Risk module and project implementation.

·        Previous experience on implementing Fundamental Review of Trading Book (FRTB SA and IMA) SIMM(Standard Initial Margining Model), xVA is preferred.

·        Candidate must have thorough understanding of regulation on “Minimum requirement of Market Risk capital charge”

·        Must have working understanding of Murex module with atleast 7 years of specific experience in MRE, MRA, Murex Limit Controller and Simulation and pricing modules

·        Other good to have skill sets include margining, collateral or related credit risk methodologies

·        Experience in managing and delivery of trading platforms for Treasury products on a global scale, integrated within the organizations treasury product systems.

·        Strong team player with excellent communication & inter-personal skills.

·        Strong problem solver who can question and understand proposed solutions and business drivers.

·        Strong organizational and leadership skills

·        PL explanation

·        Stake holder management

·        Functional expertise with Global Markets and Risk business

Key Responsibilities

• Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Good understanding of key market risk concepts (eg. traded products, VaR, stress testing, risk/limit management)
• Good understanding of key credit risk concepts (eg. traded products, counterparty risk, credit approval process, limit management, excess management)
• Strong technical knowledge specially in Murex domain
• Good business domain knowledge of banking & trading book
• Good understanding of datamart and simulation module in GMP
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale, highly available applications or other large project implementation
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle

Required Skills

• Experience working with MUREX
• Functional understanding of counterparty risk and pfe
• Experience in product pricing methodologies
• Experience in VaR, MRA, MRE Configurations
• Understanding of the model assignments, market data, Rate curves etc.
• Understanding of simulations and datamart module
• Strong technical & functional background.

Education:

• Bachelor's or Masters degree in computer science, engineering or in Finance domain
• Related professional/technical qualification will be advantageous although not mandatory
• Strong Murex Knowledge

The Job: 
Analyse, design and implement changes to legacy application systems 
Provide training and support to end-users 
Prepare user and system documentation 
 
Requirements: 
Degree/Diploma in Computer Studies or its equivalent 
At least 2-3 years programming experience in RPG or RPGLE on IBM AS400/System i environment 

Good Pay + Good allowance + Good Bonus 

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls) 

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )