The Network Operations Engineer III is a senior-level role that focuses on the operation, maintenance, and troubleshooting of both optical and IP networks. This position demands a high degree of independence, accuracy, and attention to detail. The engineer will address a wide range of complex network issues, working on diverse problems with minimal supervision.

This role requires a deep understanding of optical and IP networking, hardware technologies, and network management tools.

Scope: 

• Resolve a wide range of network issues creatively and effectively.

• Monitor the performance and health of optical and IP networks using advanced network management tools.

• Tackle diverse and complex problems, applying sound judgment and innovative solutions.

• Operate with minimal guidance on daily tasks, requiring only general instructions for new assignments.

• Troubleshoot and resolve network issues to ensure minimal downtime and service disruptions.

Roles and Responsibilities:

Network Management:

• Manage and optimize hardware technologies to maintain network performance and capacity.

• Engage in day-to-day troubleshooting, working with multiple vendor equipment, and resolving various software and hardware issues.

Issue Resolution:

• Address network traffic issues and respond to queries raised by XFNs and partners.

• Collaborate with XFNs and vendors to resolve network-related problems promptly and effectively.

• Conduct root cause analysis for network outages, providing detailed reports and solutions.

Cross-functional Collaboration:

• Work closely with service providers, colocation facilities, and XFNs globally, ensuring seamless network operations.

• Support network infrastructure projects and collaborate with cross-functional teams on new network initiatives.

Additional Duties:

• Take on other duties as required, contributing to the overall success and reliability of the network infrastructure.

Required Qualifications/Skills:

• Bachelor’s degree with 5 to 8 years of related experience and/or training; or an equivalent combination of education and experience.

• Proven experience in optical networking (DWDM, CWDM) and IP networking (IPv4/IPv6, MPLS, BGP, OSPF).

• Strong judgment in selecting appropriate methods and techniques for obtaining network solutions.

• Comprehensive understanding of fiber-optic technology, including cable types,connector types, optic types, patch panels, and optical transport technologies.

• Experience in preparing root cause analysis reports for network and server outages.

• Strong communication skills, capable of effectively working with global service providers, colocation facilities, and ISPs.

Preferred Qualifications: 

• Experience working in a multi-vendor network environment.

• Relevant network certifications such as CCNA, CCNP, JNCIA, JNCIP, OCA, orequivalent.

The 1872 Clipper Tea Co is seeking an experienced Operations Manager/Head of Operations to lead and scale our F&B and retail operations in Singapore. In this role, you will be responsible for the success of our outlets by leading ahigh-performing team to exceed revenue targets and deliver product and service excellence in accordance with our strategic plans.

Job Description

The Head of Operations will be responsible for overseeing day-to-day operations, managing budgets, developing and implementing operational strategies, and ensuring compliance with health and safety regulations. Additional responsibilities include analysing performance metrics, managing and mentoring team members, and fostering strong communication across departments.

Key Responsibilities

A. Leadership & Team Development

• Lead and manage a team of managers, including Operations Executive, Head Baristas and Outlet Managers.
• Recruit, train, and onboard new team members in collaboration with HR, ensuring they are equipped for long-term success.
• Conduct regular performance reviews and build succession plans to support team development and retention.

B. Operational Excellence

• Oversee day-to-day operations across all outlets to ensure smooth execution, quality assurance, and brand alignment.
• Develop, implement, and refine SOPs and workflows to improve consistency and efficiency.
• Ensure product quality, service excellence, hygiene, and cleanliness standards are upheld at all locations.
• Prepare and deliver weekly and monthly reports on KPIs, operational challenges, and improvement plans.
• Respond to customer escalations and implement service recovery processes.

C. Supplier & Vendor Management

• Drive sales and profitability through effective inventory management, cost controls, and resource allocation.
• Collaborate with key suppliers to ensure product quality, pricing competitiveness, and favourable cost of goods sold (COGS).
• Manage vendor relationships, third-party contracts, and oversee regular facilities maintenance.
• Lead planning and execution of store facelifts, refurbishments, and major renovation projects

D. Strategic Execution

• Execute company initiatives, marketing campaigns, and product launches in alignment with operational capabilities.
• Ensure operational readiness and seamless execution for new store openings or relocations.
• Work closely with the sales and operations teams to gather feedback and continuously enhance workflows and offerings.
• Identify operational gaps and implement scalable solutions for improvement and innovation.

Minimum Requirements

• Diploma in Business Administration, F&B, Hospitality Management, or a related field.
• 3-5 years of experience in F&B or multi-site retail operations with 2 or more outlets
• Strong command of written and spoken English.
• Proven experience in managing P&L, budgeting, and cost controls.
• Demonstrated leadership with high emotional intelligence (EQ) and strong interpersonal skills.
• A track record of driving commercial performance and operational improvements.
• Highly organised, detail-oriented, and systems-driven; thrives in a dynamic, fast-paced environment.

You must have the passion for hospitality and tea, which is our core of our business. We are seeking a positive individual, a true leader that will lead by example and is willing to lead from the front line.

Position Summary

We are seeking a highly experienced ApplicationEngineer to support mission-critical Foreign Exchange (FX) electronict rading platforms servicing the Korean financial market. The rolecombines production application support, liquidity management, trading operations, client onboarding, and market connectivity across multiplel iquidity providers and execution venues.

The successful candidate will work closely with Trading, Liquidity Management, Operations, Development, Infrastructure,and Korean business stakeholders to ensure high availability, optimal pricing,and seamless execution of FX products.

Key Responsibilities

FX Trading Platform Support

• Provide Level 2/3 production support for institutional FX trading platforms operating in a 24x5 trading environment.
• Support electronic trading applications including pricing engines, matching engines, market gateways, FIX gateways, OMS, and risk management systems.
• Monitor application health, order flow, pricing latency, quote distribution, and trade execution.
• Investigate and resolve production incidents with minimal impact to trading activities.
• Perform root cause analysis (RCA) and implement permanent corrective actions.

Liquidity Management

• Monitor and maintain connectivity with multiple Liquidity Providers (LPs), Prime Brokers, ECNs, and market makers.
• Configure and maintain liquidity pools, pricing streams, spread configurations, and execution parameters.
• Analyze quote quality, fill ratios, rejected trades, execution latency, and pricing anomalies.
• Monitor liquidity provider performance and escalate pricing or connectivity issues.
• Support liquidity switching, failover mechanisms, and venue management during production incidents.
• Validate market data integrity and ensure accurate pricing distribution to downstream clients.

Korea Market Operations

• Provide operational support for the Korean FX business during local market hours.
• Support KRW Spot, KRW NDF, FX Swaps, Forward contracts, and Cross Currency products.
• Coordinate with Korean banks, brokers, liquidity providers, and institutional clients for trading-related issues.
• Support market opening and closing activities, holiday configurations, settlement calendars, and trading session management.
• Monitor Korea-specific regulatory requirements affecting electronic trading operations.
• Assist business users with onboarding new Korean institutional clients and liquidity providers.

Application& Infrastructure Support

• Support Java-based distributed applications running on Linux environments.
• Troubleshoot issues involving Kubernetes, Docker, Redis, Kafka, RabbitMQ, MySQL, and PostgreSQL.
• Analyze JVM performance, thread dumps, heap dumps, and application logs.
• Support CI/CD deployments using Jenkins, GitLab CI, Helm, and ArgoCD.
• Automate operational tasks using Python, Shell, or Bash scripting.
• Perform production deployments, rollback procedures, and configuration management.

FIX Connectivity

• Configure and troubleshoot FIX Protocol sessions with banks, ECNs, Prime Brokers, and institutional clients.
• Support FIX Logon, Market Data, Order Routing, Trade Capture, and Drop Copy sessions.
• Investigate FIX message sequencing, session disconnects, rejects, and connectivity issues.
• Coordinate certification and onboarding of new FIX counterparties.

ProductionMonitoring

• Monitor production systems using Grafana, Prometheus, ELK Stack, Splunk, AppDynamics, or Dynatrace.
• Create dashboards and alerts for pricing latency, liquidity health, execution performance, and application availability.
• Analyze CPU, memory, network utilization, JVM metrics, and application throughput.
• Participate in disaster recovery exercises and business continuity testing.

Required Skills

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related discipline.
• 5–10 years supporting electronic FX trading systems.
• Strong knowledge of institutional Foreign Exchange markets.
• Experience with liquidity aggregation and Smart Order Routing.
• Experience supporting KRW Spot and KRW NDF products.
• Strong understanding of electronic market making and pricing workflows.
• Hands-on experience with FIX Protocol (4.2/4.4/5.0).
• Linux system administration experience.
• Strong SQL skills with MySQL/PostgreSQL/Oracle.
• Experience with Redis, Kafka, RabbitMQ, or ActiveMQ.
• Experience supporting Java enterprise applications.
• Knowledge of Kubernetes, Docker, OpenShift, or cloud-native deployments.
• Experience using Grafana, Prometheus, ELK, Splunk, or AppDynamics.
• Proficiency in Python, Shell, or Bash scripting.
• Experience with Git, Maven, Jenkins, Helm, and CI/CD pipelines.

Preferred Experience

• Experience supporting Korean financial institutions or FX trading desks.
• Familiarity with Korean market conventions, settlement cycles, and KRW trading workflows.
• Knowledge of liquidity aggregation platforms such as oneZero, PrimeXM, Integral, Currenex, 360T, EBS, or FXAll.
• Experience supporting low-latency trading infrastructure.
• Familiarity with MAS and Korean financial regulatory requirements.
• Experience working with cloud platforms (AWS, Azure, or GCP).
• Understanding of market risk, credit risk, and trade lifecycle management.

Key Responsibilities in Daily Operations

• Monitor live liquidity across multiple providers and execution venues.
• Resolve pricing gaps, stale quotes, and execution failures.
• Perform client onboarding and liquidity provider onboarding.
• Coordinate with Korean business users during trading hours.
• Execute production deployments with zero trading disruption.
• Support production incidents and maintain 99.99% system availability.
• Maintain operational documentation, SOPs, and runbooks.
• Participate in 24×5 production support and on-call rotation.

YOUR NEW JOB

As a Network Service Engineer, you'll support a large-scale government network environment, ensuring the availability, performance, security, and compliance of critical infrastructure. You'll be involved in network operations, incident resolution, security management, patching, and infrastructure lifecycle activities.
This is a 12-month contract role (renewable), supporting a new long-term government project . Work will be onsite, Mon – Fri office hours.

WHAT YOU’LL BE DOING

• Monitor and maintain network infrastructure to ensure high availability and performance
• Troubleshoot and resolve network incidents, outages, and performance issues
• Perform root cause analysis and support SLA-driven incident management
• Manage routers, switches, firewalls, and load balancers across the environment
• Support firewall policy reviews, security monitoring, and compliance activities
• Execute patching, vulnerability remediation, and lifecycle upgrades
• Support change management, release activities, and rollback planning
• Maintain network documentation, SOPs, CMDB records, and operational reports
• Perform capacity monitoring, trend analysis, and infrastructure health checks
• Participate in standby support and after-hours maintenance when required

WHAT IS NEEDED FROM YOU

• 2–6 years of experience in network engineering, network operations, or infrastructure support
• Hands-on experience with Cisco networking technologies
• Experience supporting enterprise routers, switches, and firewalls
• Familiarity with ITIL processes, incident management, and change management
• Experience with network monitoring, troubleshooting, and operational support
• Eligibility for government security clearance
• Open to occasional overtime

WHAT WILL MAKE YOU STAND OUT

• Experience with Palo Alto, Check Point, or F5 technologies
• Exposure to government, public sector, or highly regulated environments
• Network certifications such as CCNA, CCNP, PCNSE, or equivalent
• Experience supporting large-scale managed services environments
• Familiarity with vulnerability management and security compliance frameworks

About YY Circle

YY Circle is Singapore's leading AI-driven workforce and lifestyle ecosystem, connecting businesses with a large network of flexible workers through technology-enabled staffing solutions. As part of YY Group Holding Limited (NASDAQ: YYGH), we leverage AI, automation, and workforce technology to help businesses address labor shortages while creating income opportunities for workers.

As we enter our next phase of growth, we are seeking an entrepreneurial and commercially driven Head of Operations (F&B) to lead and scale our Singapore operations.

The Opportunity

This is a rare executive leadership opportunity for a high-performing operator who thrives in fast-growth environments. You will have full ownership of Singapore's business performance, including revenue growth, operational excellence, enterprise sales, marketplace expansion, and profitability.

Reporting directly to the Group Board, you will play a critical role in shaping the future of one of Singapore's leading workforce technology platforms.

Key Responsibilities:

Strategic Leadership & P&L Management

•      Take full ownership of the Singapore business unit's profit and loss performance.

•      Develop and execute strategic growth initiatives to drive revenue, market share, and profitability.

•      Identify new business opportunities and expansion strategies within the workforce and staffing ecosystem.

•      Build and manage annual business plans, budgets, and growth forecasts.

Enterprise Sales & Business Development

•      Lead enterprise client acquisition efforts across hospitality, F&B, retail, events, logistics, and other key sectors.

•      Secure long-term strategic partnerships and high-volume staffing contracts.

•      Build and maintain strong relationships with senior corporate stakeholders and decision-makers.

•      Improve fulfilment rates, service quality, and operational efficiency.

•      Drive worker acquisition, retention, and engagement initiatives.

•      Leverage data analytics to improve marketplace liquidity and customer experience.

Compliance & Governance

•      Ensure compliance with Singapore employment regulations, MOM requirements, CPF obligations, and labor laws.

•      Implement strong operational controls and governance frameworks.

•      Oversee risk management, reporting, and regulatory compliance activities.

Product & Ecosystem Expansion

•      Support adoption of new platform services and monetization initiatives.

•      Collaborate with technology and product teams to improve platform capabilities.

•      Drive growth of AI-enabled workforce solutions and emerging digital service offerings.

Requirements:

Experience:

•      Minimum 7 years of leadership experience in high-growth technology, staffing, marketplace, logistics, or platform-based business.

•      Proven experience managing P&L responsibility and scaling business operations.

•      Track record of driving revenue growth, profitability, and operational excellence.

Industry Knowledge:

•      Strong understanding of Singapore's workforce, staffing, hospitality, retail, or platform economy sectors.

•      Established networks within Singapore's corporate ecosystem is highly advantageous.

•      Familiarity with gig economy, on-demand workforce, or marketplace business models preferred.

Leadership Competencies

•      Entrepreneurial mindset with strong commercial acumen.

•      Strategic thinker with hands-on execution capability.

•      Excellent stakeholder management and negotiation skills.

•      Strong analytical, operational, and problem-solving abilities.

•      Ability to lead cross-functional teams in a fast-paced environment.

What We Offer

•      Executive leadership role with significant autonomy and decision-making authority.

•      Opportunity to lead and scale a market-leading technology platform.

•      Competitive executive compensation package.

•      Performance-based profit-sharing incentives.

•      Long-term equity participation linked to business performance milestones.

•      Direct exposure to a NASDAQ-listed parent company and regional expansion opportunities.

•      Opportunity to shape the future of AI-enabled workforce and staffing solutions.

Key Responsibilities

• Oversee and support daily cybersecurity operations, including administration, optimization, and troubleshooting of security technologies (e.g., firewalls, EPP, EDR, NDR, VMDR, SIEM, SWG, VPN, etc.).
• Monitor, analyse and respond to security alerts and incidents, performing detailed investigations and ensuring proper containment, eradication, and recovery.
• Lead technical execution of cybersecurity projects, contributing to solution design, implementation planning and full operational deployment.
• Provide security expertise and technical input to IT infrastructure and application teams to ensure secure configuration and deployment of systems and services.
• Participate actively in the Information Security Incident Response process, including playbook refinement, incident handling, and post‑incident reviews.
• Stay current with relevant cybersecurity frameworks and standards such as CIS Controls, MITRE ATT&CK, ISO 27001, PDPA, and industry best practices, applying them to enhance the organisation’s security posture.
• Implement, review, and enhance cloud security controls across cloud environments, providing secure‑by‑design guidance and integrating cloud telemetry into security monitoring platforms to strengthen visibility, threat detection, and response capabilities.

Job Requirements

• Degree or diploma in an IT related field, such as Cybersecurity, Computer Science, Information Technology, or a closely related discipline.
• Minimum 3–5 years of hands-on experience in cybersecurity operations, security monitoring or security engineering roles.
• Candidates with professional certifications in cybersecurity or cloud security such as Security+, CEH, CISSP, CCSP, AWS Security Specialty or AZ‑500 are considered an advantage but are not mandatory.
• Minimum 3 years of work experience in information security operations.
• Experience working in an IT integrator or vendor environment is an advantage.
• Background in compliance, governance, or audit functions is an added advantage.

About the Role

About the Role

As a Senior Application Engineer / Application Engineer, you will provide technical expertise and application support, collaborating with customers and partners to deliver practical engineering solutions and drive Industry 4.0 initiatives from concept to commissioning.

Responsibilities

Technical Solutions & Application Engineering

• Develop and propose technical solutions tailored to customer requirements to address operational challenges
• Conduct feasibility studies and application assessments to validate solution viability
• Provide technical consultation and ongoing support to customers and internal teams for effective solution deployment
• Design and develop application solutions that deliver measurable value to customers
• Deliver proof-of-concept demonstrations to secure project opportunities and build customer confidence

Project Management & Implementation

• Manage engineering projects from initial planning through successful completion, ensuring alignment with customer needs
• Coordinate activities with system integrators, contractors, and project stakeholders to maintain project momentum
• Conduct testing, commissioning, acceptance testing, and system buy-offs to ensure quality and compliance
• Ensure projects are delivered on schedule and meet defined customer requirements
• Prepare and maintain comprehensive project documentation and technical reports for transparency and knowledge sharing

Product Development & Technical Support

• Perform product testing and troubleshoot technical issues to maintain product reliability
• Investigate technical problems and conduct root cause analysis to identify corrective actions
• Recommend and implement corrective and preventive measures to improve product performance
• Support warranty claims and product quality investigations to uphold customer satisfaction
• Provide technical feedback to manufacturers and principals to influence product improvements

Customer Engagement & Business Development

• Analyze customer operational challenges and anticipate future needs to tailor solutions
• Deliver technical presentations and product demonstrations to educate and engage customers
• Support sales teams by providing technical materials and application expertise to enhance sales effectiveness
• Gather market intelligence on competitors, industry trends, and emerging technologies to inform strategy
• Contribute to business growth by developing innovative solutions and fostering strong customer relationships

Training & Knowledge Sharing

• Conduct product and system training sessions for customers and internal stakeholders to build technical competence
• Share technical knowledge and best practices across teams to enhance collective expertise
• Mentor junior engineers and provide on-the-job guidance to support professional development

Requirements

Qualifications

• Minimum Diploma in Electrical Engineering, Electronics Engineering, Mechatronics Engineering, Automation Engineering, or related disciplines.
• Fresh graduates are welcome to apply for Application Engineer positions.
• Candidates with 5 years or more relevant experience may be considered for Senior Engineer positions.

Technical Skills Competencies

• Knowledge of industrial control systems, automation technologies, and circuit analysis to support solution design
• Understanding of PLC programming and industrial communication systems for system integration
• Familiarity with Industry 4.0 technologies, IoT, AI, Cybersecurity, and Smart Manufacturing solutions to drive innovation
• Experience in system integration, troubleshooting, testing, and commissioning to ensure successful project delivery
• Ability to interpret technical specifications and customer requirements to develop effective solutions
• Involvement in implementing sustainability practices aligned with corporate sustainability strategy
• Programming knowledge in IEC61131 standards (LD, ST, FB, SFC) to enhance automation programming capabilities
• Experience in industrial automation projects and system integration to support complex implementations
• Technical presentation and customer engagement skills to effectively communicate solutions
• Risk management and project coordination experience to mitigate project risks and ensure smooth execution

Soft Skills Competencies

• Self-motivated and results-oriented.
• Innovative, creative, and proactive.
• Strong teamwork and collaboration skills.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with strong business acumen.
• Ability to work under pressure and manage multiple priorities.
• Strong analytical and problem-solving abilities to resolve technical challenges

Overview:

(Summary of the role)

The Network Engineer is responsible for analysing, designing, installing, configuring, maintaining and

repairing of network infrastructure and application components. The incumbent performs a wide

variety of evaluation, maintenance, installation and training tasks to ensure the computer network

performance meets the satisfaction of the Company and users. The incumbent also provides

direction, information and recommendations on network configurations and installations.

Responsibilities:

(Describe the important end results of the job, i.e., what has to be achieved and why. Start

with the most important and number each one separately)

• Responsible for Network related incident and change management

• Responsible for the commission, de-commissioning and tech refresh of network devices

• Facilitate in problem solving and collaboration

• Manage the smooth delivery of network operations in accordance with stipulated Service Level

Agreements

• Provide firmware updates for network devices

• Ensure network infrastructure complies with security policies

• Prepare and maintain assets to ensure availability and update of capacity reports

• Update process and procedural documents

• Any other ad-hoc duties as required or assigned

Requirements:

(Indicate the qualifications, education, associated training, background knowledge, skills

and attributes to perform the job competently)

• Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science,

Business IT or its equivalent

• At least 5 years of experience in administration and implementation

• Good knowledge of the following, but not limited to:

o Firewall technologies (high availability, virtual firewall concept)

o IP load balancer

o Distribution and core switches

o Router configuration (high availability)

o LAN and WAN administration

• Good understanding of a services business in a high-tech environment from a supplier, integrator

or operator’s perspective

• Strong analytical and problem solving skills, combined with ability to provide quick resolution to

problems

• Proficient in troubleshooting skills

• Effective communication skills

• Self-driven and ability to work independently

Key Accountabilities

• Manage, administer, configure, and provide technical support for network equipment (switches, wireless APs, firewalls, DNS appliances, UPS) and services, including VLANs, ACLs, firewall rules, DNS, and IP address management.
• Install, maintain, and upgrade network hardware firmware/software; apply patches, hotfixes, and manage vulnerability remediation.
• Take ownership of network problems, troubleshoot and resolve issues related to hardware, software, and firmware, performing on-site support as needed.
• Conduct daily system checks, monitor network services availability, and contribute to network health checks by analyzing alerts, statistics, and performance data.
• Manage and document all network device configurations, changes, and ensure weekly automated backups.
• Record network service outages and follow up on outstanding technical issues with vendors to ensure resolution within Service Level Agreement (SLA).
• Liaise effectively with ISPs, other service providers, and internal teams on operational matters.
• Assist and work with vendors with cabling management, including patching, documentation, 1st level troubleshooting of connections, and ensuring correct configuration/labeling of new outlets.
• Provide support for wireless configuration and surveys.
• Maintain comprehensive network documentation (diagrams, topologies, issues) and assist in proactive monitoring and monthly reporting for network resources.
• Conduct annual asset verification, track equipment movements (deployment, RMA, relocation, decommissioning), and update inventory records.
• Participate in network implementation and migration projects as required.
• Assist in supporting operational requirements such as power maintenance shutdowns, periodic system audits, and service validation.
• Adhere strictly to policies, rules, regulations, and IT security policies in all operational aspects.

Key Performance Indicators

Desired Experience, Knowledge & Attributes

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 3+ years’ experience as a Network Engineer supporting large campus network
• Strong analytical and problem-solving skills
• Self-motivated with a strong sense of ownership
• Possesses a valid CCNA certification
• Certification in PCNSA/PCNSP is a plus

Job Responsibilities:

• Support the technical team and construction team for all design matters.
• Review all technical documentation and drawings of the Project works.
• Work closely with consultant on the scope of services, design and project deliverables toenhance site efficiency and constructability.
• Manage design approval process and coordination with the clients, consultants andsubcontractors in a timely manner to resolve all technical issues.
• Ensure strict compliance of the design in accordance with contractual requirements.
• Identifies and highlight to management and project team of any potential risks or issues thatwill impact project performance.
• Support tender team and prepare technical tender documents as per specifications forbidding of civil and structural engineering projects as when assigned.

Requirements:

• PE Board Recognised Degree in Civil Engineering
• Min 1 year of design management experience with at least 2 years of design experience withD&B main contractor or consultancy firm
• Strong coordination and collaboration with other disciplines.
• Good interpersonal and communication skills.
• Good organization and time management skills.

Job Description: 

• The System Engineer of System Operation is responsible to support the well running of enterprise system for the entire property. 
• This role requires an experienced system operation engineer with in-depth enterprise system technical expertise to operate the System Services. This role must also possess the ability to communicate and collaborate with various IT teams such as project managers, management and business leaders. 

Scope of Work:·  

• Reporting to the Senior Systems Manager, this role will be to support all aspects of the system operation services &ensure highest level of systems and infrastructure availability. 
• Provide support to all the Systems of the organization in Physical and Virtual Systems (Windows & Linux), InfraServices – Dir Services, Exchange, Share Point, System Centre Services, Storage and Backup.
• Knowledge of Database Services, Oracle Database& Microsoft SQL Database Administration.
• Identify and implement improvements on the operational monitors to measure system performance and capacity metrics.
• Work closely with Support vendor to support the IT Systems and Application according to the contractual requirement.
• Support 24x7 hours business operation, after office hours on-call support is expected.(Post implementation support)
• Share knowledge and solutions with team members/colleagues.

Key Qualifications/Requirements: ·  

• Bachelor's degree in Computer Science/MIS or equivalent experience. 
• More than 5 years of Enterprise IT experience including 3 years in Direct Systems Operation. 
• ITIL certification would be advantageous. 
• Experienced working in large and complex Systems Operation environment advantageous.
• Demonstrated advance technical skills in supporting enterprise systems operation, current and emerging technologies, and collaboration skills to work with diversified work groups. 
• In-depth System technical skills across multiple disciplines – x86 Platforms, Physical and Virtual Systems, Windows, Unix/Linux,MS SQL, Oracle, SAN Storage, SCCM, Backup, High Availability System and DR readiness, inter-network knowledge. 
• Strong troubleshooting and root cause analysis abilities 
• Ensures the highest level of systems and infrastructure availability.

We are seeking a highly skilled and motivated Network L2 Engineer to join our ICT Infrastructure team. As a Network L2 Engineer, you will be responsible for the day-to-day operation and maintenance of our network infrastructure, which includes Palo Alto and Check Point firewalls, Cisco switches, Alcatel, Aruba ClearPass Policy Manager (CPPM), and other related devices. You will play a critical role in ensuring the availability, performance, and security of our network services.

Key Responsibilities:

1. Network Maintenance and Support

• Perform routine maintenance tasks on LAN and WLAN network devices, including firmware updates, patches, and configurations.
• Troubleshoot and resolve network issues, ensuring minimal downtime.
• Monitor network performance and proactively address bottlenecks or anomalies.

2. Firewall Management

• Configure, manage, and maintain Palo Alto and Check Point firewalls to ensure network security.
• Implement and maintain firewall policies to control traffic and protect against threats.

3. Switch Management

• Configure and manage Cisco switches, ensuring optimal performance and network segmentation.
• Troubleshoot and resolve LAN/WAN connectivity issues.

4. Access Control and Authentication

• Administer Aruba ClearPass Policy Manager (CPPM) for user authentication and access control.
• Ensure compliance with security policies and standards.

5. Documentation

• Maintain accurate and up-to-date network documentation, including diagrams, configurations, and asset inventory.

6. Collaboration

• Collaborate with other teams, including system administrators and security experts, to achieve common network goals.

7. Security Compliance

• Ensure that network configurations and policies comply with industry best practices and security standards.

Qualifications & Requirements:

• Experience: 3-8+ years of experience in network engineering or infrastructure operations.

• Technical Proficiency:

  • Firewalls: Proven hands-on experience with Palo Alto and Check Point platforms.

  • Switching: Strong working knowledge of Cisco routing and switching.

  • Access Control: Proficiency in managing Aruba ClearPass (CPPM) or similar NAC solutions.

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).

• Preferred certifications include CCNP, PCNSA/PCNSE (Palo Alto), CCSA/CCSE (Check Point), or Aruba Certified Mobility Professional (ACMP).

• Strong analytical thinking, excellent documentation habits, and a collaborative mindset for working within a cross-functional IT team.

Responsibilities:

• Manage the day-to-day technology requirements of our proprietary trading systems
• Accelerate trading and research analysis workflows by utilizing and expanding on the Firm’s in-house infrastructure and improve productivity
• Evaluate new technologies and identify/deprecate legacy code to improve on the current technological stack
• Collaborate with other engineers, traders, and researchers to design custom frameworks or end-user solutions
• Write performance sensitive code and user-friendly APIs to facilitate access to our in-house data analysis infrastructure
• Lead design discussions and conduct code reviews to maintain high standards and quality of written code

Requirements:

• Bachelor’s or Master’s degree in Computer Science or related Engineering discipline
• 6+ years of experience building demanding, live systems in Python
• In-depth knowledge of Python and keeps up with current standards (3.11 onwards)
• Up-to-date knowledge of the Python ecosystem: third party libraries, packaging in-built Python libraries
• Knowledge of systems language such as C, C++, Rust, etc.
• Solid understanding of data structures
• Strong verbal and written communication skills
• Must care about the user-experience/UX component
• Knowledge of CI software, such as TeamCity or Jenkins
• Familiarity with Linux
• Ability to mentor others and lead small projects

Bonus points:

• Experience in the trading industry
• Familiarity with the scientific python stack
• Understanding of the latest in python package management