Total 737 it support executive job vacancies in Information Technology category

Customer Service Officer (Enrichment Centre)
Working days & hours : 5 days (Inclusive of both weekends)
Weekday (1230PM - 930PM)
weekend (830AM - 630PM)
Working location (Current Hiring): 

• Toa Payoh
• Tampines 

(Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500 

Job Responsibilities: 

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers. 
• Promote centre programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre
• Management or teachers. 
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Software Engineer cum Business Analyst (ref: 120)

Responsibilities:

• Develop and maintain Unix Shell scripts and Pro*C and Power Builder applications
• Design and implement Oracle stored procedures and triggers
• Perform impact analysis for new enhancements
• Act in a Business Analyst capacity including:

1. Interacting with business users
2. Gathering and documenting requirement
3. Preparing functional and technical specifications
4. Understanding core business processes and working independently
5. Provide production support, issue troubleshooting, and batch job monitoring
6. Coordinate with cross-functional teams to ensure smooth delivery and system stability

Job Requirements

• 5–7 years of hands-on development experience
• Strong experience in Unix/Linux Shell scripting
• Hands-on experience in Pro*C programming
• Expertise in Oracle DB, including Stored Procedures, Triggers, and Packages
• Strong SQL& PL/SQL knowledge
• Experience handling production support and batch jobs

Please Indicate Job Code “120-techBA” on the email subject

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Responsibilities:

• Design, develop, and maintain Java applications to meet business and technical requirements.
• Provide expertise in coding, testing, deployment, and support of enterprise applications.
• Collaborate with architects, business analysts, and project managers to ensure timely delivery of robust and secure systems.

Requirement

• Diploma or degree in Computer Science, Information Technology, or related discipline
• At least 1 to 2 years of software development experience
• Experience with Java frameworks and enterprise application development
• Experience in AWS cloud, Springboot and ReactJS is an added preference
• Experience in system analysis, troubleshooting, and performance tuning
• Familiarity with the software development lifecycle (SDLC)

Interested applicants, Please send your updated resume in Word format to hres@itcspl.com

Please indicate Job Code "Java Software Engineer - 101" on email subject

We regret that only shortlisted candidates will be notified.

Bacalso John Bryan Bedayo (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Please visit www.itcspl.com to learn more information about ITC

Responsible for B2B integration system and implementing EDI onboard (Electronic Data Interchange). Ensuring smooth and success onboard adoption and continuous engagement with trading partners. This role works closely with internal and external stakeholders to coordinate onboarding activities. Understanding of EDI concept and working knowledge with RossetaNet and other exchange method standards to enable seamless data exchange between the organization and trading partners.

Key Responsibilities:

• Support and communicate with IT, Business and External Partners.
• Coordinate end-to-end onboarding process for new B2B trading partners.
• Prepare and validate onboarding documentation and required system setup.
• Work together with business to conduct onboarding sessions, communication for technical and business B2B specification. Including partner testing.
• Strong problem-solving and decision-making skills to interpret and or analyse especially during interface testing.
• Robust analytical skills to review and interpret business documents (FDS and FUT).
• Handle SAP IDOC mapping, Partner profile and output condition conversion configuration and interfaces testing.

About the role

We’re looking for a Software Support Team Lead to guide, mentor and support our team of Software Support Engineers in delivering best-in-class support to our customers.

In this role, you’ll be responsible for building a high-performing team, ensuring smooth day-to-day support operations, and helping our engineers do their best work. You’ll work closely with the Head of Product Support and Support Operations Manager to drive operational improvements, monitor performance against SLAs and KPIs, and provide valuable insights into team successes and challenges.

You’ll also act as a key escalation point for support engineers, leading responses to incidents and service outages, and collaborating cross-functionally to reduce commercial risk and improve the overall customer support experience.

This is a great opportunity for someone who combines people leadership, technical understanding, and a data-driven mindset to improve processes, develop talent, and shape an excellent support function.

Because many of our products allow customers to build their own functionality using Groovy and/or JavaScript, a good understanding of coding is essential for this position.

What you'll be doing

People leadership

• Lead, mentor and develop a team of highly skilled Support Engineers
• Set clear expectations and provide regular feedback through 1-2-1s and performance reviews
• Support the professional development of your team members
• Manage team workload, priorities and planned leave to help ensure SLA and KPI targets are met
• Support hiring activities and help maintain effective onboarding resources
• Create training materials that help the team confidently handle new and complex issues
• Help resolve team challenges and conflicts in a constructive way

Support leadership

• Take ownership of customer outcomes and ensure support tickets are resolved to a high standard
• Act as an escalation point for tickets or situations involving commercial risk
• Lead incident management processes, support the team during critical incidents, and run post-mortem reviews
• Identify opportunities to improve the experience for customers, the business and the support team
• Build strong business cases for ideas and influence stakeholders to drive positive change
• Build strong relationships with Customer Success, Product and Development teams
• Share data-driven voice-of-the-customer insights across the business
• Translate business and product strategy into actionable updates for the team
• Chair stand-ups, facilitate workshops and lead team meetings
• Foster a collaborative, respectful and inclusive team culture

Support operations

• Work with support metrics such as CSAT, FRT, RoR, SLA performance and ticket volumes
• Collaborate with leadership and cross-functional teams to meet KPIs, SLAs and OKRs
• Monitor support queues and ensure work is delivered in line with best practices and standards
• Analyse trends and identify opportunities to improve team performance and customer experience
• Highlight quality concerns and operational challenges, providing clear recommendations to management
• Work with the Support Operations Manager to improve tooling and automations
• Assess the impact of process changes and share feedback with relevant stakeholders
• Contribute to knowledge base content, internal documentation and training materials

Reporting to the Manager, Singapore, this role will offer an opportunity for you to broaden your knowledge and skills related to e-Commerce payment solutions as you will be tasked to lead payment gateway integrations, to provide technical support to clients by understanding their payment processing requirements and designing appropriate solutions and to maneuver internally to obtain the development resources necessary to meet merchant needs. This role will work closely with internal and external stakeholders locally and regionally which includes business partners, third party vendors and development teams to design and deliver IT solutions that enable the e-Commerce business unit to achieve results.

Merchant Support, your primary responsibility will include but not limited to

the following:

• To support business development efforts during pre-sales, implementation, and post-sales support by:

- providing technical expertise to internal and external stakeholders.

- designing and presenting ecommerce solutions for clients and partners

- conducting internal and external training

• Point of contact point between technology team and business / product development
• team technical issues/bugs.
• Able to decipher/decoded merchant logs and troubleshoot.
• To review and coordinate the enhancement of partner solutions, also ensuring that relevant technical documentation and materials are up to date.
• To work with other teams within the company for multi-country solutions
• Assist with merchant integration and support integration related queries, deciphering/decoding merchant logs and troubleshoot
• Monitor daily batch jobs and operational functions within the systems
• Manage merchant helpdesk or merchant/customer issues and maintain work with technical teams to provide visibility on the issue and resolution (including providing the
• RCA).
• System monitoring and SLA follow ups.
• Assist with ad-hoc special projects integration and monitor stability (can be 24/7 for a period), specially for L1 cases

• 3 years working experience in payment, retail or IT solutions vendors
• Extensive pre-sales / post –sales or consulting experience
• Experience in fintech, payment gateway would be an advantage
• Ability to effectively prioritize tasks
• Dedication and commitment to problem resolution
• Strong customer focus, Proactive/Extrovert, Team Player
• MS Visual Studio 2013
• Knowledge of SQL Statement
• API-based programming skills is an advantage
• Java, HTML, Desktop OS, Window Server

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

Responsibilities

• Provide Level 1 application support for clinical and internal systems, including troubleshooting, issue logging, and escalation
• Assist in system changes, user acceptance testing (UAT), and minor enhancements
• Support user access management, system setup, and basic configurations
• Perform data extraction, report generation, and basic analysis to support operational needs
• Work closely with clinicians and users to resolve system and workflow-related issues
• Coordinate with internal IT teams and vendors for issue resolution, system updates, and follow-ups
• Support system implementation, upgrades, and integration activities
• Assist in procurement, asset tracking, and basic administrative tasks
• Maintain system documentation, SOPs, and ensure proper tracking of issues and resolutions
• Support audit, compliance, and KPI reporting, and identify opportunities for process improvement and automation

Requirements:

• Degree or Diploma in IT, Healthcare, or related discipline, with 2 to 4 years of experience in IT support, application support, or similar roles
• Exposure to application/system support, including troubleshooting, user support, or ticket handling
• Experience in healthcare or clinical systems is an advantage but not required
• Basic knowledge of IT systems, networks, or system integrations
• Familiar with Excel and data reporting; exposure to reporting or analysis is a plus
• Experience in procurement, administrative support, or operations coordination is advantageous
• Strong problem-solving, organisational, and communication skills, with the ability to support non-technical users
• Able to multitask, work independently, and adapt in a fast-paced environment

To apply, please visit www.gmprecruit.com and search for Job Reference: X9YYYYXY

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Key Responsibilities

A) End-User & Desktop Support

• Provide Level 1 and Level 2 technical support for laptops, desktops, mobile devices, and peripherals.
• Configure, deploy, and troubleshoot Windows systems.
• Install, configure, and support printers, scanners, and related hardware.
• Set up and troubleshoot mobile devices (iOS and Android), including email and security configurations.

b) Conference Support

• Support and configure, and maintain conference room Audio/Visual systems, including video conferencing hardware.
• Support collaboration and communication services including video conferencing systems (Zoom, Teams).
• Provide on-site and remote assistance for executive meetings, town halls, and hybrid conferences to ensure seamless A/V performance.

c) Software & Application Support

• Coding skills: PHP, HTML, and MS SQL Server; VB 6.0, C#, .NET, and Crystal Reports.
• Configure, support, and troubleshoot in-house applications and software systems.
• Provide support for common productivity tools, including Microsoft Office and Outlook.
• Diagnose and resolve email and mail-flow issues, including Outlook configuration and mailbox access problems.
• Assist users with application issues, updates, and usage guidance.

d) Infrastructure & Server Room Support

• Skilled in Fortinet Firewall and VOIP setup, with practical experience in network security and telephony management.
• Proficient in configuring secure TCP ports and resolving communication issues.
• Perform basic server room maintenance, including equipment checks, cable management, and troubleshooting.
• Assist with monitoring and first-line troubleshooting of servers, switches, and network equipment.
• Escalate complex infrastructure issues to senior engineers or external vendors where required.

e) IT Operations & Support Processes

• Maintain accurate documentation for systems, configurations, and known issues.
• Assist with onboarding and offboarding of staff, including account setup and equipment preparation.

Requirements

• Possess a college diploma or bachelor’s degree in computer science or a related field, minimum 3 years of relevant work experience.
• Familiar with various Windows operating systems, printing systems and computer hardware (desktop computers, laptops, etc.).
• Familiar with the management and maintenance of Active Directory, DNS, DHCP, and shared file servers
• Good experience of networking concepts (LAN/WAN, TCP/IP), ability to support Office Network, Shared Drive, Wireless, and VPN connectivity
• Fundamental knowledge virtualization technologies (e.g., VMware)
• Experience with backup procedures and basic data recovery support.
• Familiarity with endpoint security, and patching processes.
• Hands-on experience with meeting and conference room technologies.
• Ability to work with vendors and service providers for issue resolution and equipment support.
• Strong team player who works well with others across technical and non-technical teams.
• Good communication and interpersonal skills; able to explain technical issues clearly.
• Able to multi-task, work methodically, and meet deadlines in a fast-paced environment.

Job Title: Technical Support Executive, Medical Devices

Company: Endocare Pte Ltd

About Us

Endocare is a Singapore-based medical device distributor supplying endoscopy, surgical, orthopaedic and diagnostic devices to hospitals, clinics and healthcare institutions in Singapore and the region. We source from a network of manufacturers across China, Europe, the US and other markets, and we pride ourselves on pairing quality products with technically competent customer support.

About the Role

We are hiring a Technical Support & Documentation Executive to strengthen our technical review, supplier coordination and quality documentation functions.

This role acts as a key technical bridge between overseas manufacturers, internal operations teams and healthcare customers in Singapore. It includes technical documentation review, supplier communication and coordination with hospitals, and is suitable for candidates with a scientific background who are transitioning into the medical device industry.

Key Responsibilities

Technical Product Support

• Review and support evaluation of technical documentation, including material specifications, certificates of analysis, technical data sheets and test reports
• Assist in identifying discrepancies and coordinate with senior team members for resolution
• Build working knowledge of the product portfolio, including device structure, material composition (e.g. polymers, metals, coatings, silicones), intended clinical use and handling requirements
• Support customer enquiries related to product usage, material compatibility and handling

Supplier & Overseas Coordination

• Liaise with overseas manufacturers on technical documentation, product specifications and quality-related matters
• Support communication with China-based suppliers in Mandarin and international suppliers in English
• Translate and reconcile technical documentation between Chinese and English
• Coordinate sampling, product updates and documentation alignment across regions
• Participate in overseas business trips where required to support supplier meetings, product discussions and training

Quality Documentation & Hospital Liaison

• Maintain product documentation, technical files and inspection records in accordance with company procedures
• Support preparation of responses to HSA enquiries, hospital requirements and quality questionnaires
• Liaise with hospital stakeholders on product documentation, technical clarification and follow-ups
• Track documentation gaps and support resolution with suppliers

Business & Operational Support

• Support business coordination activities, including preparation of materials for meetings with suppliers, hospitals and partners
• Assist in coordinating schedules, travel arrangements and logistics for business-related activities and overseas engagements
• Provide operational support to ensure smooth execution of cross-functional activities

Requirements

• Bachelor’s or Master’s degree in Chemistry, Materials Science, Biomedical Engineering, Pharmaceutical Science or a related scientific discipline
• Laboratory or research experience involving material characterisation, synthesis or analytical techniques (e.g. spectroscopy, chromatography, NMR)
• Strong attention to detail with disciplined documentation practices
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders

Preferred Qualifications

• Prior exposure to regulated industries such as medical devices, pharmaceuticals or diagnostics
• Experience supporting technical documentation, regulatory submissions or supplier correspondence
• Working knowledge of an additional European language (e.g. French or German) to support communication with European suppliers
• This role requires occasional overseas travel to support supplier engagement, product discussions and training activities

PRIMARY DUTIES AND RESPONSIBILITIES

1. Be responsible for supporting day-to-day operations for providing technical assistance with equipment operation.
2. To perform below equipment testing and auditing check.

• Computer
• iPhone
• MacBook
• Router

3. Responsible for all technical issues/escalation (e.g., repair keyboard, PC/laptops)
4. Perform specimen handling, control and tracking functions to identify and troubleshoot defective materials.
5. Ensuring all inspection procedures perform is comply with client’s standard of procedure and completed within the timeline assign.
6. Records and report equipment failure discovered during the preventive maintenance cycle
7. Be the main contact point with internal and external stakeholders
8. Assist in the evaluation of new or modified techniques when required.
9. Performs other job-related functions as and when required by superior.

JOB REQUIREMENTS

• Candidate must possess least Degree and above preferably in digital systems and computer Engineering.
• Knowledge of R2, Responsible Recycling for E-Waste.
• Advantage knowledge of Life Cycle for personal computer.
• At least 3 years of working experience in the logistic / 3PL / Supply Chain is required for this position.
• Proficient with computer function and SAP knowledge.
• Meticulous, detail-oriented, organized and able to prioritize tasks.
• Ability to work independently with minimum supervision, multitask and work well in a fast pace’s environment.
• Positive customer service skills with an ability to communicate eloquently and effectively.

Job descriptions and responsibilities:

• Responsible for hotline support and train end-users on all company’s software products,

• On-site support, installation and training at end-user office,

• Trouble shooting of current software and new software,

• Assisting sales and software staff on any sales or software activities if necessary,

• Candidate with implementation of software projects will be an added advantage,

• Any job functions to help the company function as a team that assigns to you.

Requirements:

• Degree IT/Computer Science/PR/Marketing/Communication or equivalent.

• Local Fresh Polytechnics graduates are encourage to apply.

• Exposure to payroll, Human Resource and WEB knowledge will be an added asset.

• Excellent communication and presentation skills.

• Patient, polite, friendly and helpful personality.

• Positive attitude, dynamic, resourceful and independent.

• Must have interest in Software and IT industry.

• Good PC & Web Skills, knowledge in Windows, Windows XP-Pro, Win NT/2000/2003 & above.

• Familiar with MS Office and Windows software

• Decision making for IT Strategy and roadmap
• Opportunity to expand the team to drive IT digitalization for the company

About the company

Our Client is a market leader within their industry. With massive investments in IT recently due to concrete plans to implement IT digitalization,  they are now looking for a new IT Director / Head of IT to manage the IT team and lead their IT Digital transformation within the group. 

About the job 

Reporting directly to the CEO, your responsibility involves:

• Providing thought leadership for the internal IT (Data, Cyber Security & Governance, Infrastructure, SAP and etc) team
• Managing IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and providing solutions. This includes participating in the executive board meeting, collaborating closely with the Chief Executive Officer and other executive board members
• Providing IT strategic planning and direction for the IT roadmap. This includes driving IT digitalization initiatives, identifying suitable technology and translate them into viable IT Digital implementation.
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance

Skills and experience required

As a successful applicant, you will have:

At least 12 years of Managerial experience with at least 5 years of experience as an overall Head of IT/Technology for a sizable IT team.

Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders.

Candidates should have proven track record of translating IT digitalization (AI, Digital twin, Data Analytics, RPA, IoT and etc) trends into technology investment for organization that is suitable for adoption.

Candidates with proven track record in designing global roadmaps/IT strategy will be required for this role

Whats on offer

This is an unique opportunity to be the overall head of IT of a sizable IT team. You will have the opportunity to lead IT digitalization program. 

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at https://www.linkedin.com/in/hoonteck-nologyrecruitment/. (EA: 94C3609/ R1219669)

• Design,implement, and maintain software applications.

• Monitor IT applications to proactively identify and resolve reported issues.

• Maintain accurate and up-to-date documentation for processes, procedures, and project updates.

• Understands UI, cross-browser compatibility, and general web functions and standards.

• Executes assignments with the use of web applications, scripts, and programming languages such as HTML, CSS, JavaScript, and APIs.

• Develops and validates test routines to ensure the quality of the external and internal interface.

• Plans and delivers software platforms and products across multiple organizational units.

• Designs assignments with web services like REST, SOAP, etc.

• Evaluates written code to ensure it meets industry standards and is compatible with all devices.

• Maintains a professional understanding of web development by tracking trends and participating in study groups.

• Provide Level 1 IT Support when required.

• Handle ad-hoc tasks and projects as assigned, adapting to changing priorities.

Requirements:

• BA in Computer Science, Computer Engineering, Information Technology, Information Systems, Software Engineering, or related areas
• Min 3-5 Years of similar field experience
• Proficiency in C# and/or JS programming languages.
• Proficiency in ASP.NET, .NET Framework, .NET Core, HTML, CSS, JavaScript, NodeJS, NextJS.
• Proficiency in Microsoft SQL Server and/or PostgreSQL.

IT Programmer

Work Day: Monday to Friday, 8.30am to 5.30pm

Responsibility

• Responsible for in-house system development, testing and rollout to support business operation and fulfil customer requirements to the system.
• Participate system design in accordance to shopfloor and business process.
• Continuous improvement on system performance, quality and responsiveness, particularly manufacturing systems (shopfloor control / execution, warehouse, supply chain, etc.).
• Follow guidance, direction and coding standards while keep improve coding quality, and provide guidance to junior members to strengthen the DevOps team together.
• Collaborate with solutioning and SA team to develop new functions based on functional spec and conduct unit testing, perform issue troubleshooting and bug fixes.
• Evaluate feasibility of project requirements and give reasonable estimates, and timely update IT project team for ETA
• Maintain IT manifest repository, source code check-in and review SDLC in place, etc.
• Perform necessary system analysis and suggest workable solution from time to time.
• Back up for various system support, pull data pertaining to production needs
• Requirement
• Diploma or higher (Degree preferrable) in Computer Science/Engineering, Information Technology or equivalent.
• 1 year or more experience with system development and programming with skillset in Java and database scripting, preferably MES system and PL/SQL scripting
• 1 year or more experience in design or develop mid to large manufacturing applications or participated MES setup / migration project as essential member role
• Good analytics and troubleshooting skills
• Enthusiastic in software development
• Willingness to work under pressure