Total 742 it manager job vacancies in Information Technology category

Key Responsibilities

• Oversee and maintain infrastructure in the warehouse, office, and remote vending network.
• Operating forklifts, reaching trucks, pallet jacks, vending coin and note mech.
• Ensure secure, stable network connectivity to support vending machine telemetry and real-time data collection.
• Handling and operating necessary tools and accessories in maintaining and managing the warehouse.
• Spot check machines on-site for cleanliness, refrigeration maintenance, and repair minor breakdown.
• Implement network security protocols, perform audits, and ensure compliance.
• Monitor network performance and recommend improvements or upgrades.
• Liaise with vendors, and internal teams for technical support and deployments.
• Provide technical leadership and mentorship to team members.
• Manage project timelines, coordinate across departments for planning
• Handling all network related matters.
• Any other responsibilities that may be delegated by the management when required.

Requirements

• Degree in a related field.
• Proficient in Microsoft Office, Google Drive
• Strong troubleshooting skills in physical network environments.
• Familiar with warehouse operations and remote asset management.

Key Responsibilities

• Perform Microsoft 365 and Azure administration, including:

  • Intune, Entra ID, Exchange, SharePoint, Teams, Defender, and security configuration

  • PowerShell scripting for automation and administration tasks

• Provide Level 1.5 support for Microsoft 365 issues and escalations

• Manage and support Intune and Entra, including:

  • Application packaging for deployment and removal

  • Configuration and Compliance Policies

  • Conditional Access configuration

  • Scripts and remediation activities

  • Application protection and AppLocker deployment

  • Device enrollment and device administration

• Provide support for:

  • Windows endpoints (laptops/desktops)

  • Printers and peripherals

  • Basic network devices (routers, switches, access points)

• Participate in MS 365, network, and infrastructure projects and implementations

• Research, diagnose, and resolve new or evolving technical issues independently
  

Requirements

• Hands-on experience in independent MS 365 administration

• Strong knowledge of Intune and Entra administration

• Experience with PowerShell scripting

• Good troubleshooting skills for Level 1.5 incidents

• Experience with Windows endpoint and basic network support

• Ability to work independently and proactively research solutions

We are hiring a Technical PLM to manage the end-to-end technology lifecycle, covering EOS/EOL governance, upgrades, and decommissioning of applications and infrastructure.

The role ensures legacy systems are either upgraded, modernised, or retired in line with risk, regulatory, and internal control requirements.

Key Responsibilities

• Manage technology lifecycle (EOS/EOL) across applications and infrastructure
• Drive upgrade and modernisation initiatives for systems approaching EOS
• Lead decommissioning of legacy systems with minimal business disruption
• Perform impact assessment, dependency mapping, and risk mitigation
• Establish and enforce lifecycle governance, policies, and control frameworks
• Collaborate with technology, risk, compliance, and regional/global stakeholders
• Ensure adherence to MAS and internal audit requirements
• Maintain lifecycle roadmaps (upgrade, remediation, retirement plans)
• Provide management reporting on lifecycle risks, upgrades, and decommissioning progress
• Support cost optimisation and technology rationalisation initiatives

Requirements

• Minimum 10 years’ of experience in banking / financial services IT
• Strong experience in EOS/EOL management, upgrades, and system decommissioning
• Good understanding of infrastructure and enterprise application landscapes
• Familiar with regulatory and risk/control environments (MAS preferred)
• Experience working in complex, matrix organisations
• Knowledge of ITIL / lifecycle governance frameworks
• Mandarin language skills would be preferred

What will your role be:

• Learn and deeply understand the core features, target users, and usage scenarios of multiple AI tools (e.g., writing, image, voice), and conduct prompt design and iterative tuning based on real-world workflows.
• Translate product logic and users’ key tasks into well-structured prompt strategies; optimize prompt structure and content to improve response accuracy, usefulness, consistency, and controllability.
• Evaluate prompt effectiveness through small-sample testing, metric monitoring, and user feedback; drive continuous iteration with measurable outcomes.
• Collaborate closely with Product, ML/Algorithm, and Design teams to align prompts with product feature logic, ensuring quality and stability across critical user journeys.
• Summarize reusable prompt patterns and best practices across scenarios; build an internal knowledge base to support fast expansion across the product portfolio.
• Track advances in frontier LLM capabilities and compare outputs across different models (e.g., GPT, Claude, ERNIE Bot, Qwen); select or adapt the most suitable prompting approaches per model and scenario.
• Gradually participate in explorations of model fine-tuning and application-layer optimization (e.g., RAG, SFT, LoRA), developing capabilities at the intersection of product understanding and model optimization.

What an ideal candidate means to us:

• Bachelor’s degree or above in Computer Science, Artificial Intelligence, Electrical Engineering, Mathematics, Computational Linguistics, or related STEM fields.
• Solid understanding of LLM fundamentals and limitations; hands-on experience with prompt engineering or a strong, demonstrated grasp of prompt design principles.
• Strong product thinking: able to design and optimize prompts starting from user goals, product positioning, and real usage contexts.
• Clear and structured communication with strong writing skills; able to precisely control output tone, format, and structure.
• Familiar with basic data analysis tools (e.g., Excel, SQL, Python) and capable of quantifying and analyzing prompt performance.
• English proficiency at CET-6 or above; strong reading and written communication skills to work with English technical documentation and debug English prompts.
• High curiosity and learning agility; motivated to become an “AI application builder” who understands both business and models, and willing to go deep into product-facing scenarios to continuously improve LLM performance.

Why work with us:

• We have an energetic team who are passionate about building a global AI-Powered platform to connect the world
• We are one of the leading pioneers in online-audio industry
• Vocalbeats is all about the PEOPLE, we fully and truly support people with creative mindset to collaborate and grow together

What we will offer:

• Competitive compensation and benefits programs
• Training & Development programs
• Career advancement
• Excellent work environment and flexible hours
• International market exposure
• AWESOME Team members!

Position Overview

This role is to be responsible for managing the Process and System function and where relevant. This includes all the related activities of process analysis, continuous improvement, training, support and maintenance of all Air Freight processes and their related applications (eg. CargoWise), and to enhance reporting functionalities follow business needs.

The role also includes analysis of operational procedures – customers and as well as suppliers and third parties, assisting in documenting and producing technical as well as forwarding solutions to be applied.

Key Responsibilities

• Responsible for the delivery of day to day systems and process support for operations and management through supporting our air and sea freight production systems in cooperation with the regional team.
• Oversee and ensure the delivery of user training (system enhancements, air and sea freight forwarding, process optimization and other advanced and dedicated trainings).
• Ensure high operational data quality via analysis, review and action planning together with the Air and Sea Freight Management Team.
• Support and oversee external parties electronic data (EDI) interfaces via definition of requirements, support and communicating with IT teams for specifications.
• Drive process optimization and support the implementation of changed processes to improve the quality of operational processes and systems.
• Oversee the testing and implementation of new releases in cooperation with the Project Team.
• Act as the interface between IT and the business by defining + communicating system requirements in cooperation with Project Team.
• Drive the analysis of operational procedures for both customers and suppliers and assist with documenting and producing solutions.

Qualifications & Experience

• Bachelor’s degree in related field
• 5+ years of progressive experience in logistics or freight forwarding.
• Bring the right attitude to the job with a focus on driving profitable operational solutions for the organization to deliver, maintain and improve.
• Focus on leadership, project management, systems knowledge and a process improvement mindset.
• Flexible, trustworthy and demonstrate a high level of business judgment, focus + commitment to be successful in this role.
• Culturally adaptable across South East Asia markets.

Job Responsibilities:

• In charge for technical matter of the project to provide technical support to project and site team.

• Ensure that the overall construction activities, details are coordinated in compliance with client’s and authorities’ requirement.

• Lead and manage a team of design Engineers in coordination of design drawings with consultants to comply with authority requirements.

• Setting goals and targets to ensure that the conflicts and discrepancies within and amongst disciplines are resolved timely for construction on site.

• Review and provide solution to technical problems as well as planning, monitoring and reporting work progress for building and civil projects.

• Assist PM/PD/TD/STD in overall planning, BIM coordination, construction methodology and checking of drawings.

• Conduct Technical Meeting to ensure goals and target set for conflicts and discrepancies are resolved timely.

• Ensure that all records / information is properly kept for all activities, events for claims for cost and Extension of Time.

• Upkeep all submissions, response for the submission and approval. Monitor the status of the submission and pursue response from the relevant parties once the response is due.

• Formulate value engineering with consideration for time, cost, safety and quality for PM’s review.

• Actively involve and contribute in technical discussions, site planning and site meetings.

• Maintain good working relationship with all parties.

• Maintain good communication with all other department.

• Take proactive measures, propose ways to prevent costs overruns especially related to design.

• Develop and maintain Standard Work Procedures for all critical and major work activities.

• Ensure that the drawings / BIM models are updated to the latest information available.

• Ensure that the as-built and O&M manual are prepared correctly and timely.

• Assist PM/PD in the preparation of Project BIM Execution Plan with reference to the Corporate BIM Execution Plan.

• Other duties which may be assigned by the management. 

Job Requirements:

• Degree in Civil Engineering, Geotechnical engineering, or relevant disciplines.

• Minimum 10 years of relevant working experience

• Proven track record in construction projects.

• With at least 3 years of local experience in design consultancy firm will have added advantage.

• Independent, diligent, meticulous and highly motivated with excellent team spirit.

• Strong understanding of structural engineering principles and practices.

• Strong familiarity with authority submissions and regulatory requirements.

• Strong communication skills with consultants, client, authority/government agencies and site supervisors.

• Proficient in Engineering software like Etabs, Prokon, SAP2000, or Plaxis, and knowledge of BIM.

• Strong Value engineering skills/experience will be advantaged.

Join SingHealth Academy's Group Education team and play a central role in shaping healthcare education across Singapore's largest public healthcare cluster. You will be part of a core team that formulates strategies and implements initiatives to strengthen SingHealth's education pillar, working directly with healthcare institutions, medical schools, and the Ministry of Health.

We are seeking a Senior Manager to oversee a team and lead the management of Pre-Employment Clinical Training and Workplace Training at the cluster level. You will coordinate education matters across SingHealth, manage significant funding streams, and ensure our clinical training programmes meet national standards whilst supporting the development of healthcare educators throughout our network.

What You Will Do:

You will serve as the central coordinator for clinical training matters at cluster level, managing training funds from the Ministry of Health (MOH) whilst overseeing required agreements for clinical training initiatives. Your role involves overseeing the operations of the team under your supervision, preparing annual reports and presentations for stakeholders including MOH and SingHealth leadership, and streamlining processes across campus and institutional education offices for effective data collation and reporting. You will provide strategic oversight of faculty development funds for our Academic Medical Centre and harmonise available funding sources to ensure long-term sustainability. Additionally, you will process faculty appointments, coordinate Workplace Training Grant operations, and provide guidance and performancemanagement for your team.

Job Requirements:

• At least 8 years of working experience with 2 years in management capacity
• Relevant experience in healthcare or tertiary education industry will be advantageous
• Good oral and written communication skills with demonstrated writing flair preferred
• Strong organisational skills with attention to detail and priorities
• Strong interpersonal skills and critical thinking abilities
• Analytical and problem-solving
• Energetic, self-driven, and meticulous approach with ability to lead multiple projects
• Good team player with ability to work independently

Responsibilities:

• Standards Enforcement: Ensure all projects adhere to the DBS Project Management Life Cycle (PMLC) and Agile frameworks.
•  Audit Readiness: Maintain comprehensive project documentation and artifacts to ensure compliance with internal risk management and external regulatory standards.
•  Meeting Facilitation: Organize and facilitate Project Steering Committee (PSC) and Working Group (WG) meetings, including preparing executive-level materials and tracking action items.
•  Budget Oversight: Track project spending against budgets, manage accruals, and flag potential overruns to Project Leads.
•  Resource Planning: Monitor resource utilization across various "squads" or departments to identify bottlenecks and ensure optimal allocation.
•  Performance Dashboards: Utilize tools like Tableau, Power BI, or internal DBS platforms to create real-time dashboards for project KPIs, risks, and milestones.
•  Narrative Building: Translate complex technical progress into clear, simplified status reports for senior stakeholders (e.g., VPs and Managing Directors).
• Proactive Monitoring: Maintain and update the RAID log (Risks, Assumptions, Issues, Dependencies).
•  Escalation: Identify critical path delays and proactively escalate issues that may impact the project’s "market readiness" or rollout.

Requirements:

• This role requires weekend on call support
• Hands-on experience in project management tools such as Jira, Confluence, and MS Project
• Strong Microsoft Excel skills including Pivot Tables, VLOOKUPs, and macros
• Experience with data visualization tools
• Experience in Agile methodologies such as Scrum and Kanban
• Around 10 years of experience in PMO or business management within a financial institution
• Exceptional written and verbal communication skills with the ability to influence stakeholders without direct authority
• Bachelor’s degree in Business, Finance, Computer Science, or a related field

Responsibilities:

• Standards Enforcement: Ensure all projects adhere to the DBS Project Management Life Cycle (PMLC) and Agile frameworks.
•  Audit Readiness: Maintain comprehensive project documentation and artifacts to ensure compliance with internal risk management and external regulatory standards.
•  Meeting Facilitation: Organize and facilitate Project Steering Committee (PSC) and Working Group (WG) meetings, including preparing executive-level materials and tracking action items.
•  Budget Oversight: Track project spending against budgets, manage accruals, and flag potential overruns to Project Leads.
•  Resource Planning: Monitor resource utilization across various "squads" or departments to identify bottlenecks and ensure optimal allocation.
•  Performance Dashboards: Utilize tools like Tableau, Power BI, or internal DBS platforms to create real-time dashboards for project KPIs, risks, and milestones.
•  Narrative Building: Translate complex technical progress into clear, simplified status reports for senior stakeholders (e.g., VPs and Managing Directors).
• Proactive Monitoring: Maintain and update the RAID log (Risks, Assumptions, Issues, Dependencies).
•  Escalation: Identify critical path delays and proactively escalate issues that may impact the project’s "market readiness" or rollout.

Requirements:

• This role requires weekend on call support
• Hands-on experience in project management tools such as Jira, Confluence, and MS Project
• Strong Microsoft Excel skills including Pivot Tables, VLOOKUPs, and macros
• Experience with data visualization tools
• Experience in Agile methodologies such as Scrum and Kanban
• Around 10 years of experience in PMO or business management within a financial institution
• Exceptional written and verbal communication skills with the ability to influence stakeholders without direct authority
• Bachelor’s degree in Business, Finance, Computer Science, or a related field

The ServiceNow Senior Application Consultant / Project Manager delivers high added-value consulting services to enterprise customers by leading and contributing to complex ServiceNow initiatives. 
The role combines strong expertise in ITIL processes, ServiceNow technico-functional implementation, project management, and customer engagement, including the ability to lead offshore support and development teams, to ensure service excellence, achievement of customer business goals, and long-term customer satisfaction and loyalty. 

Key Responsibilities:  

Consulting & Value Delivery 

• Deliver high added-value consulting services to customers by aligning processes and ServiceNow solutions with business objectives. 

• Analyze customer needs, challenges, and objectives to propose relevant, scalable solutions. 

• Exceed service quality expectations and ensure long-term customer satisfaction. 

• Contribute to customer loyalty through excellence in delivery and engagement. 

Service Quality & Customer Satisfaction 

• Achieve overall customer satisfaction and loyalty through proactive communication, reliable delivery, and continuous improvement initiatives. 

• Manage customer relationships effectively, acting as a single point of contact when required and handling escalations professionally. 

Project & Delivery Management 

• Lead and contribute to ServiceNow projects in roles such as Project Manager, Business Analyst, Scrum Master, or Senior Consultant. 

• Analyze, validate, prioritize, and deliver customer demands in alignment with governance frameworks and resource availability. 

• Plan and manage project activities including scope, timelines, resources, risks, and dependencies. 

• Facilitate Agile/Scrum ceremonies and ensure adherence to delivery best practices. 

Offshore Team Leadership 

• Lead, coordinate, and mentor offshore teams involved in support, development, testing, and maintenance activities. 

• Ensure effective collaboration between onshore and offshore teams through clear communication, task allocation, and performance tracking. 

• Monitor delivery quality, productivity, and adherence to timelines for offshore resources. 

• Support knowledge transfer, onboarding, and continuous skill development of offshore teams. 

Reporting & Governance 

• Provide customers and management with accurate, clear, and regular activity reports. 

• Ensure delivery governance through backlog management, sprint planning, and adherence to defined processes and standards. 

Technical & Process Expertise 

• Configure and implement ITSM, HR, SecOps processes within ServiceNow  

• Contribute to technio-functional activities such as configuration, customization, integrations, data loads, testing, and release management. 

• Ensure instance integrity and platform governance, including update sets, cloning, and environment management. 

Knowledge Sharing & Expertise Development 

• Participate actively in the development of the company’s expertise materials, methodologies, and internal knowledge base. 

• Contribute to reusable assets, best practices, and continuous improvement initiatives. 

• Support internal teams through mentoring, coaching, and knowledge sharing. 

Required Skills & Experience 

Professional Experience 

• 10+ years of experience in ServiceNow consulting, implementation, project management. 

• Proven experience in international and complex environments with demonstrated experience leading offshore teams (support, development, testing) in global delivery models. 

Technical Skills 

• Strong expertise in ServiceNow platform implementation. 

• Advanced knowledge of ITSM, HR, SecOps modules 

• Experience with Agile / Scrum, PMP-based project management, and governance frameworks. 

Soft Skills 

• Excellent communication, stakeholder management, and reporting skills. 

• Strong leadership skills with the ability to manage distributed and multicultural teams. 

• Ability to work effectively with senior stakeholders and international teams. 

• Strong leadership and coaching mindset. 

Education & Certifications 

• Bachelor’s or master’s degree in information technology, Computer Science, or equivalent. 

• ITIL certification. 

• PMP and Scrum Master certifications strongly valued. 

• ServiceNow certifications (CIS ITSM, CIS HRSD, CIS – SIR) with related project experiences 

Responsibilities:

• Active Configuration: Deploy and configure VLANs, Static/Dynamic Routing, and Link Aggregation across Cisco and non-Cisco hardware.
• ⁠Firewall Policy Management: Regularly update and audit firewall rules on Fortinet(FortiGate), Palo Alto, or Checkpoint to meet security requirements.
• ⁠VPN Support: Build and troubleshoot Site-to-Site IPsec tunnels and Client VPNs(Global Protect/FortiClient).
• Network Monitoring: Use tools (SNMP/Syslog) to identify bottlenecks or hardware failures before they impact the business.
• Vendor Interoperability: Ensure seamless traffic flow between different hardware brands (e.g., a Cisco core switch talking to a Fortinet gateway).

Requirements:

• Degree in Computer Networks& Systems
• 1-2 years of relevant working experience.
• ⁠Familiarity with Cisco CLI (IOS) is required, but you must also be comfortable using Web GUIs for modern firewalls (Fortinet/Palo Alto).
• Configuration of Layer 2:STP, VTP (or manual VLAN propagation), LACP.
• Configuration of Layer 3:Inter-VLAN routing (Router-on-a-stick), basic OSPF/EIGRP
• Configuration of Security: NAT/PAT, Security Zones, and Object-based rules.
• ⁠CCNA is a must.
• Fortinet NSE 3/4 or Palo Alto PCCET/PCNSA) is a plus

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Reeve Lim Kok Kiong
Recruit Fast Pte. Ltd. (EA License: 23C1828) 
EA Personnel: R1330005
Email: reeve@recruitfast.sg 
Website: www.recruitfast.sg

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons.

Position Overview

The Senior Procurement Manager is responsible for leading and overseeing all procurement functions of the hotel, including project procurement (CAPEX), contract management, and daily operational procurement. The role ensures cost effectiveness, contract compliance, sustainability alignment, and uninterrupted supply to support the hotel's operational excellence and luxury service standards.

The Role

Project Procurement (CAPEX & Special Projects)

• Lead procurement activities for all CAPEX and project-related works in accordance with company policies and approval matrices
• Manage end-to-end tender processes, including preparation, issuance, clarification, evaluation, and recommendation
• Conduct detailed commercial comparisons and cost-benefit analyses
• Lead negotiations to secure optimal commercial, technical, and contractual terms
• Prepare and issue Letters of Intent (LOI) and Awards of Contract upon approval
• Collaborate closely with user departments, consultants, and project teams to ensure timely delivery and budget control

Contract Management & Vendor Sourcing

• Ensure all departmental contracts are valid, current, and renewed in a timely manner with zero contract lapses
• Review existing contracts regularly to ensure commercial competitiveness and operational relevance
• Source, pre-qualify, and evaluate new vendors when required
• Coordinate with user departments to define scopes of work and invite tenders from a minimum of three (3) qualified vendors
• Prepare comparison reports, lead negotiations, and finalize commercial terms
• Maintain a compliant and performance-driven vendor database aligned with hotel standards

Oversight of Daily Procurement Operations

• Provide strategic oversight of daily procurement activities executed by the procurement team
• Ensure effective procurement coverage across:Food procurementNon-food procurementContractual purchasesReceiving operations
• Review procurement reports, vendor performance, and compliance with purchasing policies
• Guide and support the procurement team to ensure accuracy, timeliness, and service excellence
• Proactively manage supply risks, cost fluctuations, and operational disruptions

Governance, Cost Control & Sustainability

• Ensure procurement activities comply with internal controls, audit requirements, and approval frameworks
• Drive cost optimization initiatives without compromising quality or guest experience
• Support sustainability objectives through responsible sourcing, waste reduction, and vendor alignment
• Prepare reports and recommendations for Management and Executive Committee as required

Talent Profile:

• Minimum Degree qualification in relevant field
• Minimum 3 years of experience leading a procurement team
• Sound knowledge of hotel procurement and contract management
• Ability to manage multiple stakeholders and priorities

About LAI Games
LAI Games is an arcade experience company dedicated to connecting people through play. We are redefining the arcade industry by building an ecosystem that blends physical arcade machines, location-based VR, and social gaming experiences. Our work spans both physical and digital worlds, delivering engaging and innovative entertainment globally.

As we expand our service offerings, we are building platforms that allow customers to remotely manage their games, collaborate with their technicians on machine maintenance, and access rich data insights for performance optimization.

Role Overview
We are looking for a hands-on Software Manager who has grown from a strong software development foundation into a technical leader. This role is ideal for someone with at least 7 years of software development experience who has progressed into leading teams and building systems from the ground up.

You will lead across-functional team across Product, Frontend, Backend, and QA, while remaining deeply involved in architecture and technical decision-making. You will play a critical role in designing and delivering a scalable, cloud-based platform that supports game deployment and management at a global scale

Key Responsibilities

Technical Leadership &Architecture

• Lead the design and development of a scalable, secure, cloud-based platform from the ground up
• Own system architecture, ensuring high performance, reliability, and maintainability
• Stay hands-on in both frontend and backend domains to guide engineering decisions
• Drive best practices in system design, coding standards, and software architecture
• Oversee the full Software Development Lifecycle (SDLC), including post-launch support

Platform & Delivery Ownership

• Define and execute the software roadmap aligned with business and product goals
• Translate business requirements into scalable technical solutions
• Deliver high-quality features on time, balancing speed and robustness
• Build and evolve a sustainable software delivery system, including CI/CD pipelines
• Provide Level 3 (L3)support for critical platform issues

Engineering Excellence

• Establish strong DevOps practices, including CI/CD, automated testing, and monitoring
• Ensure secure coding practices and platform security standards are implemented
• Drive continuous improvement in engineering processes and team productivity
• Maintain high standards for code quality, version control, and system reliability

People Leadership

• Lead, mentor, and grow a high-performing engineering team across multiple disciplines
• Provide hands-on coaching, code reviews, and technical guidance
• Foster a culture of ownership, collaboration, and continuous learning
• Support hiring, onboarding, and retention of top talent

Qualifications & Experience

• 7+ years of software development experience before moving into technical leadership or manager roles
• Demonstrated experience building a software delivery platform or system from scratch
• Strong hands-on experience in both frontend and backend development
• Solid expertise in software architecture and system design
• Experience building and scaling production systems
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
• Experience with DevOps practices, including CI/CD, containerization (Docker, Kubernetes)
• Strong understanding of secure software development practices
• Experience working across the full SDLC
• Excellent communication and stakeholder management skills
• Strong problem-solving ability with a proactive, ownership-driven mindset

Preferred Attributes

• A hands-on technical leader who balances coding and leadership effectively
• Experience managing distributed systems or global platforms
• Background in building scalable, maintainable, and secure platforms
• Passion for learning and adopting new technologies

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm