Total 742 it manager job vacancies in Information Technology category

Role Summary

The Technical Delivery Manager is responsible for the end-to-end delivery, governance and stability of enterprise platforms within the client’s technology landscape, including document and content management systems (e.g. Open Text). The role requires strong stakeholder engagement across business and technology teams, including senior leadership and ownership of delivery outcomes aligned to regulatory and operational standards.

Key Responsibilities

Stakeholder Management

• Engage and manage stakeholders across business, operations and technology, including senior management (MD/Director level)
• Act as the primary interface between business users and IT delivery teams
• Facilitate decision-making through structured governance and clear communication

Vendor Management & Continuous Improvement

• Manage vendor performance and deliverables where applicable
• Identify and drive process improvements, automation and efficiency initiatives
• Support technology transformation and modernization programs

Delivery & Governance

• Lead end-to-end delivery of technology initiatives, enhancements and releases across enterprise platforms
• Establish and drive governance cadence including steering committees, working groups and executive reporting
• Ensure adherence to project timelines, quality standards and regulatory requirements
• Manage delivery risks, dependencies and change requests across multiple workstreams

Reporting & Dashboarding

• Prepare and present management dashboards, KPIs and status reports to senior stakeholders
• Provide insights on delivery health, risk exposure and mitigation strategies
• Track and report progress against milestones, SLAs and key performance indicators

Cross-functional Leadership

• Coordinate across application, infrastructure, network, security and vendor teams
• Drive alignment on solution design, delivery timelines and operational readiness
• Manage dependencies across systems and teams to ensure seamless delivery

Production Stability & Risk Management

• Oversee production support (L2/L3) to ensure platform stability and performance
• Drive incident, problem and change management processes
• Lead Root Cause Analysis (RCA) and implement preventive measures
• Ensure compliance with audit, risk and regulatory controls

Requirements

• Degree in Computer Science, Information Technology, or related discipline
• 10-12+ years of experience in technology delivery / program management within banking or financial services
• Strong experience in stakeholder management, including senior leadership engagement
• Proven experience in governance, reporting and delivery management
• Familiarity with Enterprise Content Management / OpenText - good to have
• Experience in Agile / Waterfall delivery models

Preferred Attributes

• Strong communication and presentation skills
• Ability to operate in a highly regulated, fast-paced banking environment
• Strong ownership, accountability and problem-solving mindset

Responsibilities

Team Leadership & Development:

• Lead, mentor, and manage a team of software developers, fostering a culture of collaboration, innovation, and continuous improvement.

• Conduct performance reviews, provide constructive feedback, and create individual development plans.

• Recruit, onboard, and retain top software development talent.

• Stay up-to-date with emerging technologies and industry best practices.

• Recommend and implement technology solutions that improve processes and efficiency.

• Guide development teams in adopting new tools and technologies

Project Management:

• Plan, execute, and oversee software development projects, ensuring alignment with company objectives and deadlines.

• Define project scope, prioritize tasks, allocate resources, and manage risks.

• Monitor progress and performance metrics to ensure timely and high-quality delivery.

Technical Oversight:

• Establish coding standards, development practices, and ensure adherence to best practices.

• Provide guidance on software architecture, design, and technical decision-making.

• Stay updated on emerging technologies and recommend their adoption when beneficial.

• Troubleshoot and resolve complex technical issues as they arise.

Stakeholder Collaboration:

• Act as the primary liaison between the development team and other departments, including product management, design, and operations.

• Translate business requirements into technical specifications and ensure alignment throughout the project lifecycle.

• Manage and communicate project timelines, progress, and potential roadblocks to stakeholders.

Process Improvement:

• Evaluate and enhance development workflows to improve efficiency and quality.

• Implement tools and methodologies that support agile, DevOps, or other development frameworks.

Architecture Design and Development:

• Design and document scalable, maintainable, and efficient software architectures.

• Create high-level product specifications and system designs.

• Oversee code reviews to ensure adherence to architectural standards and guidelines.

• Establish best practices for coding, testing, and software deployment.

Requirements

• Knowledge in Computer Science, Software Engineering, or a related field.

• 5+ years of software development experience, with at least 2 years in a leadership or management role.

• Proven experience as a Software Architect or similar role in software development. 

• Proficiency in relevant programming languages (e.g., Python, Java, JavaScript, .Net) and frameworks.

• Strong understanding of software development methodologies, such as Agile or Scrum.

• Familiarity with cloud platforms, CI/CD pipelines, and version control systems.

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and microservices architecture.

• Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, Docker, Kubernetes).

• Knowledge of machine learning, data engineering, or AI technologies.

• Experience in front-end frameworks (React, Angular, or VueJS).

• Understanding of database management systems (SQL and NoSQL etc.).

• Certifications in cloud technologies (AWS Certified Solutions Architect, etc.) will be preferred.

• Proficiency in relevant programming languages (e.g., Python, Java, JavaScript, .Net) and frameworks.

• Strong understanding of software development methodologies, such as Agile or Scrum.

• Familiarity with cloud platforms, CI/CD pipelines, and version control systems.

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and microservices architecture.

• Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, Docker, Kubernetes).

• Knowledge of machine learning, data engineering, or AI technologies.

• Experience in front-end frameworks (React, Angular, or Vue.js).

• Understanding of database management systems (SQL and NoSQL etc).

• Certifications in cloud technologies (AWS Certified Solutions Architect, etc.) will be preferred.

• Experience managing cross-functional teams and collaborating across departments.

Licence no : 12C6060

Key Responsibilities

Project Delivery

• Lead end-to-end delivery of application implementation and system integration projects, including both COTS platform implementations and customized solution delivery.
• Develop and manage project plans, timelines, delivery milestones, and resource coordination.
• Coordinate cross-functional teams including application developers, architects, infrastructure engineers, and integration specialists.
• Manage and coordinate with internal delivery team and development team from external offshore solution providers to ensure alignment with project schedules, deliverables, and quality expectations.
• Drive project execution across the full lifecycle from requirements through deployment and operational handover.
• Ensure projects are delivered within scope, schedule, and quality expectations.

Stakeholder & Client Management

• Serve as the primary delivery interface between project teams and client stakeholders.
• Fronting and facilitate project governance meetings (e.g. Steering Comms, Project Management/Working Group meetings), progress reviews, and governance checkpoints.
• Provide structured reporting on project status, risks, issues, and delivery milestones.

Vendor Management

• Manage delivery involving multiple solution providers, subcontractors, and technology partners.
• Coordinate vendor activities to ensure alignment with project timelines, scope, and deliverables.
• Monitor vendor performance and ensure delivery quality meets project expectations.

Governance & Risk Management

• Maintain project governance artefacts including RAID logs, change control processes, project plans, and milestone tracking.
• Proactively identify and manage project risks, issues, and dependencies.
• Ensure adherence to project governance standards and contractual commitments.

Testing & Deployment

• Coordinate testing activities including system integration testing and user acceptance testing.
• Support system deployment and rollout activities.
• Ensure proper transition of project deliverables to operations or support teams.

Requirements

Experience

• Minimum 8–10 years of experience in IT project management, with strong exposure to enterprise application implementation or system integration projects.
• Experience delivering COTS platform implementations as well as customized application development projects.
• Experience delivering projects within a System Integrator (SI) environment.
• Proven experience managing onshore and offshore development teams in distributed delivery models.
• Experience managing multi-solution provider delivery environments involving external partners and subcontractors.
• Experience managing projects within structured governance frameworks including RAID management, milestone tracking, and change control processes.
• Experience managing client-facing delivery engagements with multiple stakeholders (senior management).
• Experience leading and delivering projects within Singapore Government environments

Technical Exposure

• Good understanding of enterprise IT environments including applications, integrations, and supporting infrastructure.
• Ability to engage effectively with architects, developers, and technical specialists.
• Familiarity with cloud platforms such as AWS, Azure, or similar environments will be advantageous.

Certifications

• PMP, CITPM, PRINCE2, or equivalent project management certifications mandatory.
• CSM, PSM, ACP, or equivalent agile certifications preferred.

Key Competencies

• Strong application delivery and system integration project management
• Ability to manage COTS platform implementation and customized development projects
• Strong vendor, solution provider and partner management
• Effective risk and issue management
• Excellent verbal and written communication skills
• Ability to manage distributed onshore and offshore delivery teams
• Strong stakeholder and client engagement at a Senior Management level
• Strong ownership mindset with ability to drive end-to-end delivery outcomes
• Good technical appreciation to engage effectively with engineering teams
• Ability to drive project delivery across business, application, and infrastructure workstreams

Software Development Manager / Engineering

Responsible for both technical leadership and team management to ensure software systems are delivered effectively.

Job Scope

System Design & Architecture

• Define overall system structure (database, backend, frontend, integrations)

• Ensure scalability, security, and performance

• Choose tech stack (e.g., PostgreSQL, APIs, cloud hosting)

• Review and approve technical designs

Development Oversight

• Lead the development team (developers, UI/UX, QA)

• Break down requirements into tasks

• Review code quality and enforce standards

• Ensure timelines are met

( ensure the whole system is built correctly )

Project Management

• Plan project timeline (milestones, sprints)

• Allocate resources (who does what)

• Track progress and resolve delays

• Communicate updates to stakeholders

Team Leadership & Management

• Mentor junior staff

• Conduct performance reviews

• Build team structure (frontend, backend, QA)

Quality Assurance & Testing

• Ensure system is tested before launch

• Define testing process:

• User testing

• Performance testing

• Bug tracking

• Approve final deployment

Deployment & Maintenance

• Oversee system launch

• Ensure uptime and reliability

• Handle updates, bug fixes, improvements

• Plan long-term scalability

Security & Compliance

• Ensure data security (important for HR records)

• Manage access control (roles: contractor, supervisor, approver)

• Ensure backup & recovery systems

Summary

The Apple Services Engineering Commerce - Subscriptions team powers the subscriptions platform behind all of Apple's services including Apple Music, Apple TV, iCloud+, and subscriptions sold through the App Store. With over a billion active subscriptions driving Apple's services growth and revenue, we're dedicated to delivering best-in-class commerce experiences while creating a robust platform for our services and developers to monetize their businesses. Our Commerce team provides the transactional engine for the App Store, iTunes Music Store, Apple Music, iBook Store, Apple TV+, and more—operating the highest volume digital content store in the world, serving billions of transactions daily across more than 155 countries.

Description

As an Engineering Manager on the ASE Commerce - Subscriptions team, you'll lead the evolution of Apple's subscription ecosystem in an increasingly competitive landscape. You'll build and guide a team that develops services and application components shared across applications, supporting massive scale while maintaining the highest standards of reliability and security. You'll contribute to the architecture, design, and implementation of top-level user-visible features, with an emphasis on identifying reusable components across different scenarios and domains. Partnering with diverse cross-functional teams from across Apple, you'll tackle the stimulating challenges of building systems exposed to hundreds of millions of transacting users worldwide. If you want to make a difference and thrive in a fast-paced, rewarding environment where the best engineers collaborate to deliver fantastic products and features to our customers, this is the opportunity for you.

Minimum Qualifications

• Comfortable splitting time between hands-on coding and team leadership responsibilities
• Experience mentoring and coaching engineers, with a focus on technical growth and code quality
• Interest in growing engineering talent through 1:1s, career development conversations, and feedback
• Demonstrated ability to provide constructive code reviews and technical guidance to team members
• Ability to jump into debugging sessions and help unblock team members
• Comfortable taking ownership and providing technical direction, especially when requirements are ambiguous
• Strong object-oriented design skills with experience building maintainable, extensible systems
• Experience with distributed systems and microservices architecture
• Proven experience designing and implementing highly scalable, secure RESTful web services
• Hands-on engineering skills with ability to write clean, well-documented, production-ready code
• Experience building reusable components, frameworks, or libraries that provide leverage across teams
• Experience with relational databases and ORM frameworks (Hibernate, JPA, etc.)
• Strong testing practices including unit and integration testing (JUnit, Mockito, etc.)
• Experience working in and navigating large, complex codebases
• Strong written and verbal communication skills, able to explain complex technical concepts to diverse audiences
• Sound technical judgment with ability to make pragmatic engineering decisions

Preferred Qualifications

• Prior engineering management experience is a plus, but not required for exceptional technical leaders
• Familiarity with CI/CD pipelines and DevOps practices
• Familiarity with Agile and Sprint Planning techniques
• Expertise with NoSQL data stores like Solr, Elastic Search, Redis, Memcached, Cassandra, Voldemort, etc.
• Experience with monitoring, observability, and debugging production systems

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Software Development Manager

Responsibilities:

• Oversees the planning and execution of systems projects, including budgeting, hiring, sourcing of partners, vendors, and contractors
• Manage software projects within constraints of scope, quality, time, and cost to deliver specified requirements and meet customer expectations
• Develop and manages the work plan with the software engineering team to ensure work assignment is effective, progress is tracked, and project can be completed on time and within budget
• Manage cross-functional teams
• Monitor and track software development progress and provide status updates
• Manage customer relations
• Manage and align partners, vendors, and sub-contractors to project goal
• Motivate team members and resolve conflicts to ensure productive work environment.
• Train and mentor software developers
• Manage the software development life cycle from requirements, design, development, testing, release, training, and documentation

Qualifications:

• Degree in Computer Science, Software Engineering, or equivalent
• Good interpersonal and communication skills
• Proven experience in systems software development
• 5+ years of experience in IT project leadership and have gone through one complete SDLC cycle in a large-scale systems development.
• Certification in Project Management (such as PMP, CITPM)
• Good understanding in software development methodologies, tools, workflow, and artefacts
• Good understanding and experience in Contracts Management.
• Experience in coordinating teams in multiple locations/ countries/ time zone for project delivery will be advantageous
• Experience in security aspects in software systems
• Certified Scrum Master / Certification in Agile Project Management
• Managed at least two implementations as Scrum Master using Agile Project Management Methodology

Interested candidates, please send your CVs on as@tg-hr.com
Regret to inform that only shortlisted candidates will be notified.
CEI: R1988671
EA License: 14C7275

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

(i) Shall have at least 6 years’ post graduate experience in designing, programming, testing and maintaining a HCL Notes workflow system (containing forms, views, navigators, script libraries, pages, outlines, images & agents), which is workable in:

a) HCL Notes Client (version 12.xx and above)

b) Microsoft Edge/Web Browser (when deployed with a Web UI front)

(ii) Shall have at least 6 years’ post graduate experience, in designing, programming, testing and maintaining a HCL Notes workflow system, using the following programming languages:

a) Lotus Script

b) JavaScript

c) Java

d) HTML / XML

e) HCL Notes @Formula

f) HCL Notes SimpleAction

(iii) Be experienced in the application and implementation of Replication, Security and ACL settings in HCL Notes applications.

(iv) Preferably have hands on experience on:

a)     Secure web coding to prevent HCL Domino web application vulnerabilities (e.g.

Cross-site scripting; Injection vulnerability flaws such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)

b)    jQuery coding and knowledge

c)      the management of Web Service Providers/Consumers and Jars in a HCL Notes

application

d)    Establishing connections between different datastores/platforms for interfacing

(e.g. FTP, JDBC, REST API)

RESPONSIBILITIES:

The Programmers shall be required to:

i. Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

ii. Prepare and document test data;

iii. Prepare and set up testing and production environment;

iv. Prepare and maintain program and system documentation;

v. Assist in establishing file structures and processing logic requirements;

vi. Produce deliverables according to group standards and procedures;

vii. Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

viii. Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

ix. Train other contract programmers in the relevant skills;

x. Participate in Disaster Recovery activities eg simulation exercise at Disaster Recovery sites;

xi. Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors;

xii. Any other tasks related to System Development and Maintenance as assigned by the supervisors.

This role reports to the Principal Manager (Data Capability, Change and Adoption) and supports organisation‑wide adoption of Data and AI initiatives through a combination of strategic engagement, change management and community‑building.

The role works closely with business units, technical teams and enterprise stakeholders to ensure Data and AI initiatives are strategically aligned, well‑understood and sustainably adopted across the organisation.Officers in this role are expected to share responsibilities flexibly, covering both strategy‑facing and culture‑building workstreams as required.

Responsibilities:
Keyresponsibilities include:

• Build, manage and sustain Data and AI communities of practice across the organisation.

• Design and deliver Data and AI engagement activities such as showcases, sharing sessions, learning events and talks.

• Act as a front-facing engagement point for business units exploring AI opportunities.

• Facilitated discussions to surface Data and AI use-cases and support officers in problem-framing and awareness of AI possibilities and constraints.

• Translate Data and AI concepts and initiatives into accessible narratives for non-technical audiences.

• Gather adoption insights and feedback to inform planning and continuous improvement.

Requirements:

• At least 3–5 years of experience inengagement, change or programme delivery roles.

• Strong facilitation and communication skills.

• Experience running engagement or community-building initiatives.

• Applied understanding of Data and AI concepts.

• Strong interpersonal and collaboration skills.

'Only candidates with more experience will be considered for the Senior Manager position, with a commensurate remuneration'

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a) Minimum 6 years of experience in low-code/no-code development and deploying solutions, specifically with Microsoft Power Platform.

b) Microsoft Power Platform certifications are preferred but not mandatory.

c) Proficiency in Power Apps, Power Automate, and Dataverse.

d) Familiarity with SharePoint Lists and Document Libraries integration.

e) Ability to work independently and in cross-functional teams.

f) Demonstrate strong communication and interpersonal skills, with proficiency in spoken and written English.

g) Have a keen desire to learn and adapt to different technologies.

h) Exhibit strong attention to detail, analytical thinking, and problem-solving skills.

RESPONSIBILITIES:

i. Building and maintaining applications using low-code/no-code platforms, such as Microsoft Power Platform(Power Apps, Power Automate).

ii. Design, develop, implement, and maintain business process flows, approval workflows, data connectors, and recommend improvements.

iii. Customizing workflows, dashboards, forms, views, and reports using low-code/no-code (LCNC) development tools that also includes Open Government Products (OGP) suite of LCNC tools, such as FormSG, Plumber (for automating workflows), Postman.

iv. Leveraging RPA tools such as Power Automate to create business process flows, automate workflows, and integrate with SharePoint Lists, Dataverse, Teams, and other data repositories.

v. Collaborating with product owners, users, and stakeholders to understand business requirements, recommend solutions, and implement optimized solutions.

vi. Conducting end-to-end testing, troubleshooting, and providing end-user application support.

vii. Design and create database models.

viii. Maintaining documentation for functional specifications, solution designs, and code according to best practices.

ix. Provide user training and post-deployment support.

x. Regular check in with other team members on sharing of Power Platform development and best practices.

xi. Taking on additional responsibilities as assigned.

Do you enjoy making sense of data to improve real-time service delivery? Are you motivated by understanding how services work on the ground and helping teams deliver better outcomes for families? We are looking for someone who enjoys translating data to drive actionable improvements to strengthen performance and sustain quality delivery.  

Description of Division

You will be part of the Regional Team under the Service Management Division of KidSTART Singapore Limited (KSL). Your role will be to oversee the effective implementation of KidSTART in each region and/or across regions and the service management of KidSTART Agencies (KSAs) and funded healthcare partners. This also involves managing relationships with partners/stakeholders such as MSF Social Service Offices, Family Service Centres, Preschool Operators, Polyclinics, Hospitals etc, who are part of the KidSTART eco-system of delivery.

Key Responsibilities

1.       Service Management (KSL and Funded Partners)

a.       Assist and support the Regional Head to carry out regular contract management and programme monitoring of KSL teams, hospitals and KSAs to ensure compliance with Funding Agreement and drive achievement of programme deliverables.

b.       Assist the Regional Head to support the design, planning and implementation of operational initiatives.  This includes contributing to alignment with Service Standards Requirements and leveraging on dashboards and data analysis to monitor performance and inform decision making.

c.       Act as the primary liaison officer between KSL, hospitals and KSAs, leading efforts to review and strengthen collaboration. 

d.       Conduct data verification in accordance with funding agreement and service standards requirements.

e.       Monitor manpower recruitment and training of KSPs, hospitals and KSA staff to ensure capacity and capability in service delivery.

f.       Perform main liaison role between KSL, ComLink+ and KSAs to support the KidSTART-ComLink +integration.

g.       Supervise incident reporting, incident management, and investigation to ensure appropriate resolution.

h.       Provide support to KSAs in times of crisis to ensure continuity of service to KidSTART families.

1.      Operational Data Analysis

a.       Consolidate and analyse KPI and performance data across KSL and KSAs. This includes tracking trends, identifying performance gaps, and highlighting risks against service standards and programme requirements.

b.       Develop and coordinate action plans in response to KPI outcomes, audits or performance reviews through working closely with service delivery teams to track progress, follow up on deliverables, flag delays or emerging risks.

c.       Analyse service delivery data, including caseloads, workload distribution and service intensity to identify service gaps, operational bottlenecks and opportunities to improve processes, reporting and operational efficiency.

d.       Assess factors that affect service delivery and outcomes to better curate solutions to improve service delivery outcomes.

e.       Provide timely feedback to Service Management Teams, Ops Planning and Programme Development teams to support informed decision making.

f.       Work closely with other divisions to align data, insights and action plans.

Competencies

·      Strong administrative, facilitation &communication skills with a proven track record in programme management and building community partnerships

·       Able to facilitate and negotiate effectively with partners 

·       At least 2years of supervisory experience or experience in a leadership role

·      At least 3-4 years' experience in service management, performance analysis and programme monitoring

·      Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage

·      Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions

·      Adaptable and flexible in managing varied stakeholders and partners

·      Strong presentation skills, with the ability to communicate clearly and confidently to various stakeholders.

·      Able to work well in a fast-paced and dynamic environment

·      Confident, effective and collaborative team-player with strong interpersonal skills

·      Able to analyse KPIs and operational data, confident with data analytics and dashboards

·      Proficient in Excel, Power BI, and reporting tools, with experience using CRM systems and operational reports to support monitoring and decision‑making.

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a) Must have 6 years’ Microsoft SQL Server 2008 R2 (or higher version) programming experience

b) Must have 6 years’ Microsoft SQL Server Management Studio programming experience (Database Engine; Analysis Services, SQL Server integration Services, Reporting Services)

c) Must have 6 years programming experience in ASP.Net

RESPONSIBILITIES:

The Programmers shall be required to:

i. Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

ii. Prepare and document test data;

iii. Prepare and set up testing and production environment;

iv. Prepare and maintain program and system documentation;

v. Assist in establishing file structures and processing logic requirements;

vi. Produce deliverables according to group standards and procedures;

vii. Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

viii. Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

ix. Train other contract programmers in the relevant skills;

x. Participate in Disaster Recovery activities eg simulation exercise at Disaster Recovery sites;

xi. Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors;

xii. Any other tasks related to System Development and Maintenance as assigned by the supervisors.

Responsibilities:

• Manage end-to-end Application Lifecycle Management (ALM), ensuring smooth onboarding, support, and decommissioning of applications
• Coordinate production support activities, ensuring system stability, SLA adherence, and timely issue resolution
• Drive release and change governance processes, ensuring proper approvals, planning, and execution
• Oversee incident and problem management, including tracking, escalation, and resolution coordination
• Manage IT financial operations (FinOps) including budgeting, forecasting, accruals, and cost optimization
• Lead cloud cost planning and budget governance, ensuring efficient utilization of cloud resources
• Support workforce capacity planning, resource allocation, and utilization tracking across teams
• Govern vendor and managed services, including contract lifecycle, performance tracking, and engagement management
• Manage IT assets and environment readiness, ensuring availability and compliance
• Oversee access provisioning and identity governance, ensuring security and compliance standards are met
• Provide Agile PMO support, including sprint coordination, backlog tracking, and delivery governance
• Maintain application portfolio reporting, including performance, utilization, and cost insights
• Drive technology procurement and contract governance, including PO tracking and invoice validation
• Prepare PMO reports and RAG status tracking for leadership and stakeholders
• Support IT asset provisioning and environment setup for project and operational needs
• Contribute to application deployment support and release readiness activities
• Maintain and manage knowledge repositories using SharePoint and Confluence
• Ensure project tracking and governance reporting across multiple initiatives
• Develop and maintain documentation, SOPs, and process frameworks
• Collaborate with cross-functional teams to ensure delivery alignment and operational excellence

Requirements:

• 12+ years of experience in Application Lifecycle Management, Production Support, and Governance frameworks
• Experience in IT Financial Management (FinOps) and cloud cost optimization
• Hands-on experience in PMO reporting and project tracking
• Experience in managing vendor contracts, procurement processes, and managed services
• Strong experience in IT asset management, environment provisioning, and deployment support
• Experience in IT security, access management, and identity governance practices
• Experience in cloud platforms and enterprise application environments
• Experience in knowledge management tools such as SharePoint and Confluence
• Experience in Jira and Kanban boards for Agile delivery tracking
• Hands-on experience in financial systems such as Hyperion and PSGL
• Experience in MS Excel, PowerPoint, and Outlook for reporting and analysis
• Experience in Windows-based enterprise environments
• This role is 24*7 support
• This role requires weekend on call support
• Excellent communication and stakeholder management skills
• Strong leadership and coordination capabilities across cross-functional teams
• Demonstrated problem-solving and analytical thinking skills
• Strong organizational and planning abilities with attention to detail

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a) Must have at at least 6 year post graduate hands-on experience in Lotus Domino Administration set up and maintenance;

b) Must have at least 6 year hands-on experience in setting up Windows OS and server;

c) Must have at least 6 year hands-on experience in setting up Linux OS and server;

d) Must also have working experience in applying Windows and Linux patches, and troubleshooting windows and Linux server issues:

e) Preferably with some knowledge and experience in VMWare Horizon View Virtual Desktop Administration set up and maintenance;

f) Preferably with some knowledge and experience in SharePoint Server Administration set up and maintenance

RESPONSIBILITIES:

A. Manage and Support of Domino Servers

i. Support and troubleshoot mail and server issues, such as mail routing, mail agents and other mail server related issues;

ii. Support users’ requests for creation of databases, replications, messaging (mail, SMS, Page) requests; and other similar Domino’s service requests;

iii. Assist in the monitoring and maintenance of the Domino servers to ensure availability of the services to users;

iv. Assist in the evaluation of new products and technologies to enhance or improve the integrated office systems infrastructure;

v. Assist in the provisions of statistics on Domino servers availability and other server related statistics and update of mail virus pattern files

vi. Coordinate with Project Teams in the analysis, presentation and management of IT operations date and statistics

B. Manage and Support of SharePoint Infrastructure (Preferably)

i. Setup and customise of several SharePoint Farm comprising of Webfront, Application and SQL servers;

ii. Support and troubleshoot of SharePoint Farm issues;

iii. Provision and support of users’ requests for creation of new web applications, site collections and related day-day SharePoint service requests;

iv. Assist in the monitoring and maintenance of the SharePoint farm servers to ensure availability of the services to users;

v. Assist in the risk management evaluation of new SharePoint version for future SharePoint upgrade plans;

vi. Assist in the provisions of statistics on SharePoint servers’ availability

vii. Coordinate with Project Teams in the analysis, presentation and management of IT operations date and statistics

C. Manage and Support of Virtual Desktop Infrastructure (VDI) (Preferably)

i. Setup and customise VDI clients running on VMWare’s environment;

ii. Support and troubleshoot of VMWare Horizon View Connection Server and VDI clients’ issues;

iii. Provision and support of users’ requests for creation of new VDI clients’ requests;

iv. Assist in the monitoring and maintenance of the VDI environment to ensure availability of the services to users

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a) Must have at least 6 years’ experience in developing BI and analytical solutions using SAS Visual Analytics or Tableau or others

b) Preferably have at least 6years’ experience in SQL programming, data mining, data warehouse, BI data modelling ie worked with fact tables, start schema design, operational DataStore (ODA) and other data warehouse concepts

c) Experience in Tableau, R, SAS or Python programming language will be advantageous

RESPONSIBILITIES:

The Programmers shall be required to:

i. Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

ii. Prepare and document test data;

iii. Prepare and set up testing and production environment;

iv. Prepare and maintain program and system documentation;

v. Assist in establishing file structures and processing logic requirements;

vi. Produce deliverables according to group standards and procedures;

vii. Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

viii. Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

ix. Train other contract programmers in the relevant skills;

x. Participate in Disaster Recovery activities eg simulation exercise at Disaster Recovery sites;

xi. Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors;

xii. Any other tasks related to System Development and Maintenance as assigned by the supervisors.

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

-         Must also have 6years experience in using the following software:

– Quadient Inspire Designer, HPExstream or equivalent

RESPONSIBILITIES:

i. Code document templates;

ii. Define input data from repositories;

iii. Map data fields in input files to fields defined in the template;

iv. Define output requirements using the functions in the software;

v. Define workflow and processing logic using standard functions in the software to generate and route the required output.